Besides the damage to my car, and the fact that nobody ever said which yard my car was going to,…read moreand how they historically fleece their own community, or outright steal their cars. It was the ineptitude of the ladies on the phone that really inspired me to write this review. Contradicting answers, incorrect information and just unprofessional, my car wasn't towed due to impound, abandoned or otherwise. It was towed because I was in an accident, and they assumed my insurance was going to get involved and each time they sounded confused when I said otherwise. D & S Tow, you blow!! I hope that your foot forever feel like your socks are wet, that your most beloved pet comes down with leaking diarrhea, that your phone numbers are always on a list. Stub your tow, and never have hot water. Dirty ass thieves, dishonest and corrupt

No one ever wants to call a tow truck, but when you do you want one that comes quickly, does the…read morejob, and is pleasant to deal with. On a recent trip through the Carson Valley, our tire completely shredded. We were lucky to get Jerod from D &S tow to come out and rescue us. He was quick, efficient, and extremely pleasant. He picked up our car and drove us home so we could change the tire. I hope you don't need them, but if you do, I highly recommend Jerod and D & S towing.

Had to have a tow from home to the garage in town. Anthony (the driver) was wonderful. We have a…read moredifficult driveway but he maneuvered it like a pro. Efficient, but more importantly friendly and professional. A true pleasure to work with!

Service was awesome. I was locked out of my classic car. The driver was friendly, professional,…read moreand determined. I highly recommend these guys. And their prices were beyond reasonable.

I am 65 years old and have never been so well cared for with my Subaru. They under bid other…read morerepairs she's by $100s. They went over and above to clean my engine that had an oil leak. The brakes which 7 know need to be done are no longer squeaking

Breaks and battery swap were appreciated! I would recommend their service again! They were…read moreavailable quickly and helped replace several parts on my VW!

I put in a request with my roadside assistance at approximately 11:20pm this last night and…read morereceived an eta of 2:28-2:58 from this towing company. They never provided a single update to my roadside or myself, didn't answer my message checking in after they were later than the latest eta. Sent my phone call to voice-mail. Ignored my roadside assistance phone call to check in. I waited an additional 40 minutes before trying to call them again, they sent my call to voice-mail again. My roadside also attempted to contact them again before finally finding me a new service provider. I highly recommend finding another tow company if you actually need help and value communication.

Great price. Great service. Timely service. I will definitely recommend Gutierez towingread more

Long story short, we took our non-4x4 van to Pyramid Lake to check the place out & very quickly…read morefound ourselves stuck in the sand. Smith & Tobey was super quick to reply. 40 mins later (in comparison to AAA who said it would take up to 4 hours), showed up with a plan/tools to get us out & his pup to observe the predicament we got ourselves into. He was quick, kind, & non-judgmental! Just note, the ideal form of payment is cash!

They were fast and helped us when we were out in the sticks with a flat and not the right key to…read morerelease the locking nut on the tire. I will use them in a heart beat

My BFs truck has been out of commission and he's been unable to fix it so he called his insurance…read morewhich he has towing on his policy and A & A towing had a truck out to our house within an hour!! The driver was friendly and obviously was good at his job and had the truck strapped onto the flatbed in no time and took it to the automotive shop that was chosen with no incidents. Definitely recommend this company as we had a positive experience!

I do not usually give five stars. You can look back at my history and you will notice a lot of…read morethrees and fours but today Zack who is in one of the photos brought my son's Durango to my house from my daughters and he parked it perfect first try exactly where I wanted phenomenal. Now mind you he had let's say not real intelligent people trying to go around him while he is backing up trying to get position to back up to where it just amazed me. But if you can request somebody or need a service definitely call them

What an awful experience we've had with these folks. They could not figure out how to show up on…read moretime and were just plain incompetent. Their lack of experience or carelessness (or maybe both) caused us unnecessary property damage. Save the headache and call someone else.

Amazing! Nathaniel arrived much faster than I expected and went above and beyond to help me out. I…read morereally appreciated his help and professionalism. Great guy!

Probably insane that as somebody who had their car towed this week I'm leaving a five-star review,…read morebut they deserve it . My apartment complex improperly towed my car this morning (story here: https://www.yelp.com/biz/montebello-at-summit-ridge-reno?hrid=mvbzlF1a8nmTLY7GOHfUGg&utm_source=ishare&utm_content=review). Milne was so understanding about the situation and recognized that the complex was going to hold me accountable even though it was the complex's mistake. They made the process so simple for me and knocked off one of the fees to relieve some of the financial burden. Many people don't realize that tow companies are just doing their job - don't put your anger in the wrong place .

This towing company is nothing short of predatory and completely unprofessional. They went against…read moretheir own policy, refusing to accept a simple drop-off fee, and towed the car anyway -- because apparently fairness and following your own rules are optional. They constantly drive around the apartment complex like vultures, picking off cars with zero warning, zero notice, and zero chance for owners to move their vehicles. There's no communication, no courtesy, just pure opportunism. Blink, and your car is gone -- and they don't care about the stress, inconvenience, or cost they leave behind. If you value decency, transparency, or basic human consideration, avoid this company like the plague. They operate like it's a game of "how fast can we tow before someone notices," and the residents always lose. This is not towing; it's harassment with a tow truck.

My unpaved driveway is not the easiest to navigate in heavy snow. It has an incline and curves as…read morewell. My front wheel drive car had been doing well making it up the driveway until Tuesday night. I could not make it up the incline, and when I backed up to try again, I slid off into the slight depression that lines the side of the driveway. There was also a small mound of dirt that I drove over and so I was stuck. I called several tow truck companies, but many did not have the ability to do a "winch out". I googled "winch out services" and found The Tow Truck Company. The lady that answered the phone was very nice and instantly made me feel less stressed. She said she would send a driver my way in 15 minutes. I figured I'd wait awhile with the bad weather and probably many stranded drivers. The driver (Dylan) arrived in less than 45 minutes. He was super nice too and reassured us he would have us freed in a few minutes. After getting the car unstuck, he waited to make sure we arrived at our home safely before leaving (we took our neighbor's driveway instead). The cost was $255 which may seem expensive for a short time of work, but it is worth it to me if I am stuck/stranded. They charge $150 an hour including the time it takes them to travel to and from the scene. Again, worth it to have nice, professional help that responds quickly even in less than ideal conditions. They are available 24 hours. I highly recommend this company and will use them again should the need arise!

Predatory? No…read more Scavengers is more apt. Reading the reviews, I experienced it. This is a company that profits from hurting people. Yes, there is the occasional road side assistance. Primarily they look for cars to steal. Harsh word, but appropriate. If your business model for profit is to look for mishaps to take people's property and charge an exorbitant fee for them to recover it, it is an ethical crime. Of course, they are only doing their job and wouldn't be able to do this "service" if property managements and other places contracted them for the service. They look for mistakes, hope no one finds the vehicles location in a timely manner to rack up fees and auction them if able too. All the while carrying little for the damage they cause to property, personal effects or the people's lives they damage with their avarice. Reno deserves better.

Had my breaks replaced. Everyone was nice and they got me in right away. They even checked in a…read moreweek later to make sure everything was still doing good.

They are the best very reasonable and honest! They tell me so much information about my car and I…read moredon't get overcharged! I've been coming here for over 15 years!