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    Roper St Francis Medical Center

    3.0 (12 reviews)

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    Roper St Francis Healthcare - Routine CT scan

    Roper St Francis Healthcare

    3.3(12 reviews)
    17.4 mi

    My family's experience during pregnancy care and delivery here was deeply mixed. There were…read moreindividual caregivers who were exceptional, but the overall system and process left us disappointed and, frankly, shaken. During high-risk screenings, we raised specific concerns about potential complications. Rather than feeling heard and evaluated in a focused way, the process felt standardized and procedural. We were given strong reassurance that certain conditions were not present, only to discover immediately after birth that one of those exact conditions was, in fact, present. Communication during follow-up screenings was also confusing. Important findings were shared casually and without context. We were moved through additional monitoring without clear explanation of what was being evaluated, what the risks were, or why certain decisions were being made. The experience felt checklist-driven rather than patient-centered. After delivery, the lack of coordination and condition-specific knowledge became more concerning. We received confident assurances about feeding and care approaches that later proved unrealistic given our child's medical needs. Some staff were clearly trying their best, but others spoke with certainty about issues they did not fully understand. Our newborn was handled and examined at times without meaningful explanation or discussion. For a family navigating unexpected medical complexity, that lack of clarity adds unnecessary stress. There were also smaller but telling process issues. For example, the hospital seemed unprepared to accommodate a vegetarian diet. Food orders were repeatedly incorrect despite clear communication about dietary preferences. While this may seem minor compared to medical care, it reflects broader coordination and communication gaps that were noticeable throughout our stay. That said, I want to clearly recognize the caregivers who made a meaningful difference. Emma, Lauren, Melisa, Susana, Suzi, Emily, Holly, Riley, and Jenn were compassionate, patient, and professional during an incredibly vulnerable time for our family. They treated us with dignity, listened to our concerns, and approached our baby with gentleness and care. Their empathy and steadiness did not go unnoticed. Kerstin, the occupational therapist who worked with us on feeding challenges, was exceptional. She was knowledgeable, calm, and deeply invested in helping us navigate a complex situation. She listened carefully, adjusted her approach thoughtfully, and demonstrated humility and genuine curiosity. That mindset made a profound difference in our experience and reflects what patient-centered care should look like. What ultimately left a lasting impression was not a lack of technology or medical capability, but what felt like a systemic process issue. Too often, the experience felt driven by routine protocols rather than individualized listening and critical thinking. When hospitals rely heavily on standardized workflows without tailoring them to patient concerns, families can feel unheard and underserved. There are clearly compassionate professionals working here, and several of them had a very positive impact on us. However, the broader communication and coordination gaps significantly affected our trust. I hope this feedback is received constructively and used to improve transparency, individualized care, and condition-specific preparedness for future families navigating high-risk pregnancies and unexpected diagnoses.

    Wait time for lab work 1.5 hours. Soooo ridiculous ! Not a lot of folks waiting either.read more

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    Roper St Francis Healthcare
    Roper St Francis Healthcare
    Roper St Francis Healthcare - This is the front door for the office (near Trident Hospital - but also has a location in Mt. Pleasant.

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    This is the front door for the office (near Trident Hospital - but also has a location in Mt. Pleasant.

    Mcleod Health Carolina Forest

    Mcleod Health Carolina Forest

    2.9(18 reviews)
    71.3 mi

    This is a giant building looks professional from the outside like a new ER ! the treatment you…read morereceive is terrible . starting with front desk people laughing after people check in. I also heard nurses complaining and talk terrible about a patient because they forgot I was behind curtain across from nursing station . it's not a hospital it's a giant doctors care fronting as a hospital or at least you think that by way it looks they even have the inside once you get in the back to look like a real ER but don't be fooled this is a Dr care like on every corner . If you need care I don't where tell you to go anymore it's all bad but I wouldn't start here. yikes !

    The nursing staff is feral. I put the blame squarely on an incompetent nurse manager who is way…read moreout of her depth. I have her pegged as a "Company Man," and not very bright or interested in patient welfare. As long as the providers stay off her ass and staff sees her as a friend' you know just one of the gang. It takes a lot of courage to do that job. I filed a complaint and got a boiler plate response, weeks later , by mail no less. It is no fun calling a patient after a complaint but it makes ALL the difference in the world. So, some advice to visitors. Go there if you have a rash or a fishing hook in the thumb. Maybe you stepped on a pop top? Blew out your flip flop? But that's it. Also why did the little baby doc order a troponin but no 12 lead ?

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    Mcleod Health Carolina Forest
    Mcleod Health Carolina Forest

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    Grand Strand Medical Center - Childish behavior of the nurses at grand strand hospital

    Grand Strand Medical Center

    2.2(163 reviews)
    77.5 mi

    Writing this review as a patient visitor. My dad recently had surgery here. GSMC is a big hospital…read morethat offers lots of heathcare services like an emergency room, a Cardio unit, and more! They also have a cafeteria. It is located off of Highway 17 and is easy to get to. As far as parking goes, they do have a big lot, and also a vallet if needed. I visited twice, and entered via the south entrance. Here they also checked us in, asked for Id, took our photo and was given a vistors pass. Both times i visited (one on 7/30/26 and another on 8/02/2026) The security person at check in was very nice. I was also with someone and knew where to go, but the security person also provides directions. Only quam is that it is chilly in hospitals, and highly recommend to bring a Jacket or something. Also, i'm surprised that there is no map of the hospital around- if i was by myself, and perhaps bad at directions, I feel that I would get lost in there! Anyways, found my dad's room in the cardio unit okay. Another thing is that there is only 2 chairs in the room, and if people want to stay long there should be another chair of some sort. At the visit of 7/30, someone needed to stand because we were 3 people. Oh, and met the surgeon and the nurse and everyone was nice. The nurse was also nice because it was time to remove some tubes that were in my dad, and she was explaining what she was doing and had a calming demeanor. Glad to see- although sort of wish I didn't have to see that because my dad said ow when the tube was out. Some people don't like seeing their family members in pain like that. Anyways. Oh and used the restroom on the south strand side, and it was a single stall! Clean but of course there was a line to the womens room for the single stall. Wasn't on the main entrance side, but hope the main entrance has more restroom stalls! This is my review as a visitor, and it was easy visiting this place.

    I would probably give a higher rating if I would have been able to sleep. The bed was HORRIBLE! It…read morewas hard. Hilly or saggy. The mattress also moved around and made noise. I literally didn't sleep but 3 broken hours and I am a 7-8 hour sleeper This is so bad when you are already compromised. The CEO needs to give up some of that money for decent beds. The staff was amazing. Couldn't have asked for better.

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    Grand Strand Medical Center - Sink spout in grand strand hospital mold inside the spout. That's where they wash their hands. Gross!!

    Sink spout in grand strand hospital mold inside the spout. That's where they wash their hands. Gross!!

    Grand Strand Medical Center - This is what they have done to my wife

    This is what they have done to my wife

    Grand Strand Medical Center

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    Trident Rehabilitation Center - My mom's bruised arm since they put the IV into her bone, and it took until the next day for them to remove it.

    Trident Rehabilitation Center

    1.8(95 reviews)
    15.9 mi

    FIRST OFF, RESIDENT DOCTOR JESSICA KRANDAL TOLD MY MOM WHILE SHE WAS IN THE HOSPITAL TO JUST DIE,…read moreNO ONE WANTS HER ALIVE!!!!! MY MOM TOLD ME THIS OUT HER OWN MOUTH. THEN SHE TELLS MY MOM'S FIANCE HE CAN STOP COMING TO THE HOSPITAL BECAUSE MY MOM ISN'T MAKING IT OUT THERE ALIVE. HERE'S THE STORY BEHIND ALL THIS. I will start off with the latest occurrence when my mother died. My mom was diagnosed with double pneumonia (both lungs) back in July 2024. She went to Trident and they treated her. They sent her home a week later. The nurse that came by her home checked her hemoglobin levels and it was at a 0 a few days later. She told my mom to rush to the hospital asap or she could die shortly. Since she lived about a mile from Trident she went back. She kept complaining about the IV they gave her in her arm. She said the IV kept hurting. Apparently, they put the needle in her arm, into the bone. I have attached a photo of how bruised her arm was when they finally removed the IV the next day, and many calls to the nurse. After about two weeks, they sent her home. None of us knowing , they never cured the pneumonia. One day at home she said she couldn't breathe, so she went to Roper in Summerville, they moved her to the downtown Charleston location. She stayed there for about a week. They sent her to rehab to get her strength back for walking. While at rehab she started having chest issues, and they sent her back to Trident. While there, they said the pneumonia was not getting better, or worse, it was stagnant. We thought they got rid of the pneumonia this whole time. One day she would do good, the next day she would do bad. They put her in ICU and called us and told us to come see her because she only has hours to live. We had the whole family there to see her. The next day, she was laughing and talking. Another doctor we haven't seen before said she has about 48% lung capacity left, due to COPD and Emphysema, and of course, the pneumonia. He said his goal was to have her breathing on her own so he put her on a nasal tube to have her breathing. She would talk to us and use her phone. The next morning, we get another call from a different person stating she isn't doing well and she will likely pass that day. We went to see her and stayed with her for hours. For two days she was on the mask to help her breathe. The next day, she was back on the nasal tube. Laughing and trying to talk, but her voice was weak. We kept getting calls in the mornings saying she isn't doing well, but the night time, she would do well. We couldn't understand it. One doctor said she is moving in the right direction, and the other doctor would say the opposite. One day while I was there visiting my mom a resident Dr. named Jessica Krandal came in. She was staring at my mom weirdly. I didn't understand why. A day or two later my mom tells me the Resident Dr. Jessica Krandal told her to, "just die, no one wants her alive!" We told the nursing station about the situation and they said they would not allow her back in my mom's room, and contact her boss. A day later, she's back in the room, telling my mom's fiance that my mom is not getting out the hospital alive and he can stop coming. The day of my mom's passing, a few days later, the doctor calls me on the phone and tells me to come down there because she's not doing well. Then she proceeds to put Jessica Krandal on the phone, after all this, they put her on the phone. This was a slap in the face. ....another incident involving my then 16-years-old son. He woke us up at 4am saying he can't breathe. We sent him back to bed and again, he woke us back up, saying he can't breathe. We took him to Trident, and they said he has anxiety. My wife argued about what does he have to cause that much anxiety. They did a test on him and found out his heart was beating irregularly. They rushed him to MUSC where he was diagnosed with myocarditis. Please, avoid this place if possible.

    Having to deal with a hospital, a LOT more often than not will evoke a feeling of anxiety or worse…read more That's why it's important to know up front the type of care and facilities are abundant and their reputation. For the record, I've had to deal with hospitals in six states for 13 surgeries, 10 procedures, 8 ER visits as well as having to attend to family members who were in critical or relatively bad condition so I have a pretty large sample size to draw comparisons. That leads me to this review for Trident Medical Center which isn't very good. I'll be factual and leave emotion out of the review as it's important to be fair and balanced. First off when I drove to visit my family, there was a huge pothole in the main road leading up to the hospital. It took weeks to fix and when I asked the nurses about that and they giggled as if it's an ongoing joke. It has since been repaired but it gives pause that a hazard at a hospital isn't repaired in expedited fashion. One of my loved ones was transferred from their satellite facilities to this one located on Medical Plaza during an emergency situation. The records and/or information either wasn't fully documented or properly received thus slowing down the treatment at the main center. I'm very disturbed how the first hospitals findings can summarily be waved in favor of restarting the root cause efforts of a critical patient. Next the doctors without consulting my mother called in a specialist doctor for more input. The next of kin are required to be consulted when bringing in other medical professionals. Moreover, this doctor only reinforced what the initial satellite facility had originally suggested. I completely understand the effort to give fast and quality care however if an initial doctor makes a diagnosis based on tests why redo the same efforts? As for the nurses they were great in almost all aspects of their respective jobs. They gave us good communication, were accurate with their needles (trust me, I've had really bad experiences will less than stellar nurses) and attentive to the patient. As for their demeanor they were pleasant but worked with efficiency to ensure the comfort of the patient. There is one small issue as another loved one had a do not resuscitate order and this was made clear in the paperwork and my brother. The acting staff then encouraged my family to keep him alive "and all he had to live for." The severity of the situation dictated otherwise; thus these needless conversations only make the process inconvenient for the family and prolong the patients suffering as care was and wasn't administered until this was resolved in the eyes of the hospital. Finally, I'm not sure who cleans the hospital as every time I've stayed at a hospital, the rooms are cleaned daily. This hospital wasn't and I'm not sure why. Therefore, my mother would often clean the room while she remained with my dad. As far as records are concerned, there is a level of deceit that is being practiced here. After my father died, in accordance to law, copies of the records are to be handed over to the next of kin, spouse, etc. For more than 2 years Trident has refused to hand over any info stating the records now have to be filed with a judge. This leads one to suspect there were issues that they don't want the us to know about. Overall, my two prolonged experiences at this hospital were less than stellar when compared to, well any other hospital. Doctors tread over each other's test results, they aren't quick to release records of a patients stay, the upkeep both outside and inside the hospital isn't a high priority and a family's desires aren't always considered. If one is to have a choice, I would advise continue looking however in the unfortunate situation should arise and this hospital is where you end up, make sure you have informed loved ones taking charge on your behalf. While I don't believe the doctor and staff are incompetent, they don't inspire enthusiasm.

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    Trident Rehabilitation Center
    Trident Rehabilitation Center - Trident Medical Center

    Trident Medical Center

    Trident Rehabilitation Center - Trident Medical Center

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    Trident Medical Center

    Roper St Francis Medical Center - emergencyrooms - Updated August 2026

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