Nice enough guy but we did not get what we paid for. He did return calls and attempt to patch the solution. However a second opinion on the problem says long term fix is to repour the entire patio. Lack of knowledge, experience, accountability and skills to do what we wanted, but was not forthcoming about any of that and we were eventually told it was our fault "I just do what the customer asks", and "I used a shotty product that we don't like and have never used". It got worse the more repairs were attempted.
Original look was supposed to be a two-toned stamped concrete; as it stands today it is inconsistent coloring, stamping, brush/swirl marks in different spots, and a lot of flaking and efflorescence (9 mo in). Blisters exist that pop and snap when walked on. Grass was ruined in a large areas for the entire summer too from their stamping templates and not putting plywood down when driving the bobcat around the house. Lawn still recovering in spots. I spent $ on lots of seed.
No apologies once, ever, or offers to brainstorm on how to make things right. Told us he was done and offered nothing. ~7-8K spent, and we're left holding the bag to a large expensive problem.
Make your own decision based on the review and the pictures. Hopefully in a couple of years they will obtain the experience and skills needed to produce better outcomes on more complex projects. We hope they do and this review can be used to help them hear the feedback and make improvements. read more