1. Advanced Dental Solutions

    1. Advanced Dental Solutions

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    Middletown, KY

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    Advanced Dental Solutions

    3.7 (3 reviews)
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    Gerlach Family Dentistry - Waiting room :)

    Gerlach Family Dentistry

    3.7(6 reviews)
    0.2 mi

    I would not even give this place one star if possible, but it won't let you. I had a bonding that…read morefell out and they told me they could get me in. This is not my original dentist that I go to, but we were close to this practice. So I went in an hour and a half later came out with a five minute bonding. They tried to sell me all this stuff about Bridges and plates and all this.. hand me sign something which I couldn't see cause I didn't have my glasses on. I was in the Dental chair. The only reason I went there is cause we were close to this spot. This is the worst establishment ever. I don't even think these people are real dentists. They had a helper that put in the bonding on my tooth. The last 10 minutes of my visit the first hour and 20 minutes was the insurance girl trying to explain to me that she's gonna get everything paid for by my insurance. Going real hog heavy into it how they can make the insurance pay for everything which I know is bull crap. Do not go to this practice! I have chronic pain and just laying in that dentist chair for an hour and a half for a 10 minute bonding was absolutely absurd. They're trying to grab as many people in there as possible. These new people that took over Gerlach are completely horrible. And I mean that by saying, I don't think that they are really dentists.. I now have a swollen face on my right side from where he did the bonding and apparently it is infected. I give this place an F minus. No wonder they got me in so quick. What a fool I was instead of calling my normal dentist.

    How about no star! Horrible office, appointment management! After 20 years with Dr. Chip Gerlach,…read moreI gave new management 4 tries. 3 of the 4 appointments were either an hour & 1/2 wait, arrived & told I did not have an appointment-after receiving 2-3 appointment reminders, & last one, arrived 10 minutes late for appointment - after calling them saying I was stuck in road construction & on my way. Upon arrival I was told I had to reschedule. Really???!!! As a result, they will be losing 6 patients with my family. Heading to a new dentist. We sure miss the old Gerlach office!

    Middletown Commons Family Dental - Make yourself comfortable and the kids can enjoy the games on the iPad!

    Middletown Commons Family Dental

    2.8(39 reviews)
    1.3 mi

    I always feel welcome at this dental office. Dr. Ward is friendly and competent every time. I look…read moreforward to dental care here, bringing in a wonderful office experience overall. The surroundings are beautiful and setting, peaceful. Highly recommend this dental office and dentist.

    I never leave reviews but feel compelled to share the deep frustration and horrific experience we…read morehad with Middletown Commons Family Dental. The complete absence of quality work, genuine patient care, and compassionate customer service was shocking. It was astonishing to see how little effort was made to listen to our concerns or to fix the terrible work that was done. The provider, Dr. Laura Ward, and the receptionist, Shondra, seemed completely disinterested in patient well-being, showing no real commitment to finding solutions or making things right. The work itself was utterly unacceptable: fillings fell out the very same day they were placed, and then came out again within a single day after the refill. To make matters worse, the receptionist, Shondra, was extraordinarily unprofessional and downright rude. The practice repeatedly canceled our appointments at the last minute, often due to last-minute office closures when we had scheduled our time, taken off work, and trusted they would be there to fix the problem they created. There was zero effort from anyone, be it the receptionist or Dr. Laura Ward, to acknowledge or correct the problems they created. Our experience was beyond unacceptable, and I strongly urge anyone seeking dental care to look elsewhere. This has been, without a doubt, the worst dental experience of our lives.

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    Middletown Commons Family Dental - Our welcoming front desk is ready to greet you!

    Our welcoming front desk is ready to greet you!

    Middletown Commons Family Dental - The most advanced technology

    The most advanced technology

    Middletown Commons Family Dental

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    Advanced Dental Solutions - prosthodontists - Updated July 2026

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