I always feel welcome at this dental office. Dr. Ward is friendly and competent every time. I look…read moreforward to dental care here, bringing in a wonderful office experience overall. The surroundings are beautiful and setting, peaceful. Highly recommend this dental office and dentist.

I never leave reviews but feel compelled to share the deep frustration and horrific experience we…read morehad with Middletown Commons Family Dental. The complete absence of quality work, genuine patient care, and compassionate customer service was shocking. It was astonishing to see how little effort was made to listen to our concerns or to fix the terrible work that was done. The provider, Dr. Laura Ward, and the receptionist, Shondra, seemed completely disinterested in patient well-being, showing no real commitment to finding solutions or making things right. The work itself was utterly unacceptable: fillings fell out the very same day they were placed, and then came out again within a single day after the refill. To make matters worse, the receptionist, Shondra, was extraordinarily unprofessional and downright rude. The practice repeatedly canceled our appointments at the last minute, often due to last-minute office closures when we had scheduled our time, taken off work, and trusted they would be there to fix the problem they created. There was zero effort from anyone, be it the receptionist or Dr. Laura Ward, to acknowledge or correct the problems they created. Our experience was beyond unacceptable, and I strongly urge anyone seeking dental care to look elsewhere. This has been, without a doubt, the worst dental experience of our lives.

Dr. Combs and her staff are attentive, knowledgeable and caring. They tell the truth about what…read moreneeds to be done OR not done as far as your dental health. Highly recommend the practice.

Dr Combs office was a great experience. Everyone was very personable and things were organized…read more Prior to my appointment I received all the paperwork and forms needing addressed so my arrival process was expedited. I was happy to find out that there was an immediate opening for cleaning due to cancellation that same hour. Dr Combs hygienists were great and made sure to answer all questions. Shot application was superb and painless. The cleaning was also great. They reviewed all my billing in detail with me. I also feel they didn't recommend or push anything I didn't truly need. Would recommend

I really enjoy going to Karen Nation. She is a very qualified and knowledgeable doctor. She has…read morebeen very helpful in keeping my mouth healthy. Also her Dental Hygienist Ericka is the best

Laurie and Dr Cecil both went over and beyond to help me in my needs when I called the office…read moretoday. With Dr Cecil Out of town at a conference, they referred me to another physician at another practice who was available to see me. This was a solution to my immediate problem and much needed. I've been a patient here for three years now and Right Touch Dental's staff is one of the best I've ever had. THANK YOU for all you did today. my family and I are grateful.

most people are sent out with slightest problems to specialist. dentist only does Fillings and…read morecowns. No extractions, RCT, impants, major dental work needs to be someone else. also staff change is disconcerting.

I would not even give this place one star if possible, but it won't let you. I had a bonding that…read morefell out and they told me they could get me in. This is not my original dentist that I go to, but we were close to this practice. So I went in an hour and a half later came out with a five minute bonding. They tried to sell me all this stuff about Bridges and plates and all this.. hand me sign something which I couldn't see cause I didn't have my glasses on. I was in the Dental chair. The only reason I went there is cause we were close to this spot. This is the worst establishment ever. I don't even think these people are real dentists. They had a helper that put in the bonding on my tooth. The last 10 minutes of my visit the first hour and 20 minutes was the insurance girl trying to explain to me that she's gonna get everything paid for by my insurance. Going real hog heavy into it how they can make the insurance pay for everything which I know is bull crap. Do not go to this practice! I have chronic pain and just laying in that dentist chair for an hour and a half for a 10 minute bonding was absolutely absurd. They're trying to grab as many people in there as possible. These new people that took over Gerlach are completely horrible. And I mean that by saying, I don't think that they are really dentists.. I now have a swollen face on my right side from where he did the bonding and apparently it is infected. I give this place an F minus. No wonder they got me in so quick. What a fool I was instead of calling my normal dentist.

How about no star! Horrible office, appointment management! After 20 years with Dr. Chip Gerlach,…read moreI gave new management 4 tries. 3 of the 4 appointments were either an hour & 1/2 wait, arrived & told I did not have an appointment-after receiving 2-3 appointment reminders, & last one, arrived 10 minutes late for appointment - after calling them saying I was stuck in road construction & on my way. Upon arrival I was told I had to reschedule. Really???!!! As a result, they will be losing 6 patients with my family. Heading to a new dentist. We sure miss the old Gerlach office!

It has been a little over 20 years since I had my braces removed. I was not an easy case. I had 4…read moreteeth removed and a surgery to tunnel out a missing canine lost in the roof of my mouth. After 6 years of braces (two of those were added after I refused to wear a retainer) I have a beautiful smile! Dr. Tran was amazing! I am so grateful for him and his knowledge. I definitely would not be where I am today without the smile I wear daily. Thank you Dr. Tran & staff!

Both of my children have been seeing Dr. Tran for more than two years. My oldest has had her…read morebraces on now for over six months. We love Dr. Tran and the staff! We have visited both the Middletown and Prospect offices. Tran will see you for years, offering no obligation, free consultations about your child's orthodontic prognosis. He monitors their growth and helps you plan ahead on the perfect time to get braces. I have friends whose children wore braces several times from 3-4th grade and again in middle school with other doctors. I agreed with Tran that this is many times unnecessary. He's conservative with the treatment and offers great care at the right time. He also offers a guarantee of his work wanting you to be happy with your teeth forever!

Dr.Griffin and her staff are exceptional in patient care. Every exam, procedure and aftercare are…read morealways thorough as though it was your initial visit. I can't say enough about my care. You will not be dissatisfied. Oh another factor, really wasn't get in and out of the office.

Dr G and the dream team are not only the best at what they do. They…read moreactually care about you as a patient. I know great customer service, not only when I see it but when I feel it as well. Whether you need cleaning, extraction or just a temporary fix to an existing problem, the team can handle it. Cornell Benjamin Starks