I love Jennifer. I have never met an esthetician that I have felt more comfortable with. She took…read morethe time to help me determine what my needs were. This was my first time doing Botox and she carefully mapped out the best locations for the injections. You can tell that this center has built a community within itself and it's clients. I have 100% confidence every time I go in and never feel pressured to get services I don't need

Everyone is so nice and accommodating! Jennifer is my go to, she is amazing ! I love coming here…read morefor everything !

Brittni is AMAZING. I got all my laser hair removal done here. Couldn't be any happier. Highly…read morerecommend

I highly recommend Laser and Aesthetics Studio of Winter Park! They are so positive and willing to…read morehelp you come up with the best regimen for your skin. When I first asked about laser hair removal, Brittni was able to answer all of my questions. It was a little overwhelming with all of the services they offer that I would be interested in and she put my mind at ease. She let me know to start off slow according to my budget and see how I liked the results, which turned out to be absolutely amazing! It has only been a few months and I can see significant results with laser hair removal, getting a facial and trying new skincare products. I look forward to every appointment I have scheduled with them!

By far the best location in Florida to get hair removal services. Top notch professionalism and…read morecare every step of the way. Michelle is amazing and is so professional and kind and makes you feel so comfortable. It's so easy and convenient to get appointments and you are in and out quickly. Highly recommend if you ever want to make life easier by not having to shave or just to get those pesky chin hairs off for good. Sally at the front desk is also amazing !!

A great place for laser treatments, I usually do them often and I love the results. I'm impressed…read moreby the experience of the technicians

My wife received several laser treatments which were fine, but we were willfully mischarged five…read moretimes, and then the business tried to cover it up rather than making amends. We were sad that a place with so many 5-star reviews misled us with the charges, treated us poorly when we tried to resolve, and broke state law in the process. As you can see from the picture of the receipts, the total cost for a given treatment was $377.50. However, the actual charge to us was $392.41. The receipt sent to us didn't even mention the service charge, as you can see - only the credit card printout hinted that we were paying more than shown. The reason for the 3.95% surcharge/service fee? They "don't want to raise prices:, therefore they now pass along any credit card fees (or even debit cards) - which is a sneaky way to do a price increase. They say they disclose all this to customers, that we could have paid cash or check...however we were never informed of this. Note that this "policy" is not in writing anywhere, nor is it displayed at the cashier. So we have paid $14.91 extra every appointment, when we could have wrote checks instead. We called and talked to the owner Cathy to try to resolve, and I expected we would receive an apology, perhaps even a refund for the service charges. Instead, she was rude, insisted my wife just can't hear properly, and then hung up on us! Very disappointing that a place with otherwise good service could be dishonest like this. Last note: passing along card surcharges to customers is illegal in Florida, per statute 501.0117: http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0500-0599/0501/Sections/0501.0117.html

Excellent service and was so appreciative on the full on details for getting laser hair removal…read morethat were explained to me. I have been dying to get laser done for a small area in my body and i am beyond happy I am getting it done here. Cathy is awesome! She is super experienced. She broke down the costs of treatments, the way laser works and the importance of hair cycles and how it can affect the results. She was very honest and looks out what's best for you. Super comfortable and can't wait to be back for my other laser treatments to see the end results. The front staff was super helpful and friendly too.

Always fantastic services in a beautiful and relaxing setting. Highly recommend for skin services,…read morewaxing, brow tinting.

Reka is amazing! Currently coming here for laser hair removal treatments and a mole removal. After…read morethe first treatment, I could already see the difference of less and much finer hair coming in. The appointment is super quick and gets less painful with each treatment. If you can only get one area lasered, do your underarms! I used to be self conscious of my underarms because of the dark spots that were there even after I shaved and now they are completely gone. I was a little skeptical about getting my mole removed since it was above my eyebrow but in a couple months you won't even be able to tell it was there! Since it scabs up immediately after the treatment you have to be patient and let it heal on it's own. Reka is fantastic and let's you ask a million questions and has a ton of great suggestions for other products to help with your skin. I also got a facial here which felt wonderful and I left feeling beautiful!

This is an amazing place! They do an fantastic job and answer all questions you might have. Best…read moreskin place I have ever been too. The girl i think Carolyn was the young beautiful blonde girl that helped me. They sell Zo products too! I say to her make me look good!,,,,,and she does.

Love love love my results! Caroline's lip work is masterful. My whole experience here was…read morewonderful! It's a beautiful office, really warm and comforting people, and I am obsessed with how my lips turned out. I will definitely be coming back. Caroline is a gem! Thank you!

I have had 3 services here and each service provider has complained to me about ownership and…read moremanagement. The service providers are wonderful, but they continually get turned over due to poor management; demonstrated by management's lack of care and professionalism. I was called to reschedule my appointment 4 times due to their disorganization. When I arrived for my appointment which was finally confirmed, I was told my service provider had been let go without notice, and I was expected to start over with a new one. After not being given what I agreed to and paid for, they refused to offer any compensation for the numerous mistakes they have made. I have difficulty giving money to a company who doesn't value its employees or its clients as much as their bottom line!

Enjoyed the membership until they closed out of no where. Went for my appointment and doors were…read morelocked and all furniture/displays were removed. Called multiple times (corporate too), no answer. No curtesy call, no heads up... very unprofessional and disappointing. Later heard this is a franchise that changes management often. Would hope they remove this spa and use the rental space for something legit... such a great area. Don't get tricked like the rest of us.

Very knowledgeable, professional, friendly staff and clinicians…read more My first time ever at any med spa- it was very good experience. They were very good at answering questions and educating me. Loved it that they were not pushy at all, and did not try to sell me extra services and provided the service I was looking for. I plan on going back again in a few months, and will definitely recommend this place to others.

I've gone to couture med spa for several years with excellent service and staff. It was amazing. As…read moreof late, there's been a mass exodus of amazing longstanding staff that were more like family. Sadly, any location is now booked 1-2 months in advance. Ridiculous. Front staff is replaced with less than competent staff. My visit today was a reflection of this. I waited weeks for my appointment today. Today's appointment should've been straightforward. It was anything but. I was taken to the back by Kristen Martinez, Assistant Practice Administrator. If you are unfortunate, like me, to get her, talk very slow, don't use big words. She probably won't get it then either but.. one must try when she's your only option. In my opinion, the mental-midget is in the wrong job. Perhaps she's better suited for auto mechanics?. Forget it, just go to the front and explain your issue to someone else. It worked for me. My mental midget didn't know if I needed to be numbed,, what order to numb me, then doesn't listen to my question about the product that's banked , instead quotes another product in a rude tone like she's the authority of what I'm going to do. She's clearly in the wrong industry. This is a beauty industry. I don't HAVE to go there to spend my money. They DO have competition. Karina can't process big words or minimally complex business issues. I'd not have her run a flea circus let alone a lucrative med spa. My Rather simple ask to a minimally complex issue, was quickly resolved with another person, more intelligent, kinder person at the front. It was great. Competent people are awesome to work with. After I got my issue resolved I left. Karina then calls to tell me she's cancelled my membership (thank you! You beat me to it. I don't tolerate Incompetence) then your email was poorly written to try and hurt me? Oh no, I'm sharing it on every review site, BBB and Florida Health Board and Artorney General.Groupon,, so THANK YOU for saying the quiet part out loud so it serves every future customer so they know to never trust this establishment and to never bank any product here! You are quite the salesman. I'm also printing copies of your emails and distributing to your competition . I've attached a screenshot for the world to see. I want everyone to read it so they know to NEVER BANK any products with ANY COUTURE Congratulations!!!! You must have gotten your MBA from a crackerjack box. Oh that's right... no MBA...