I've had a great experience with Mid-Florida Dermatology. I typically visit the Lake Nona office, and the care there has always been excellent. Recently, after receiving a positive biopsy for basal cell skin cancer, I was seen at their Winter Park location, where I had the opportunity to meet Dr. Savage. Dr. Savage removed the skin cancer from my face, and I truly cannot say enough good things about him. He is incredibly skilled, professional, and has such a great personality that immediately puts you at ease--especially during something as stressful as a cancer diagnosis and procedure. The entire process was handled with care and precision, and I felt confident every step of the way. I'm very grateful for the treatment I received and the outcome. I would highly recommend Mid-Florida Dermatology, and especially Dr. Silva, to anyone in need of dermatologic care or skin cancer removal. read more

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Filthy, Unsanitary Exam Rooms & They Don't Care My partner and I have been going to this Winter Park location for decades, since when it was originally run by Dr. Francile MacFarland. Since her departure, we've been seeing Dr. Glen and her team and have been comfortable with all of them from a care-perspective. However, there's been a noticeable and dramatic change in the operations and, particularly, the condition of the facilities that has led us to look for another dermatologist. Having been to both the Winter Park and Altamonte locations last year, the furnishings and overall condition in the waiting areas is very old and deteriorating. In Altamonte, there are carpet & upholstery tears throughout, and the stairwell and office smell strongly of mold. But of primary concern is the cleanliness of the exam rooms! Attached are photos of the Winter Park exam rooms we've visited on 3 different occasions this year. The sinks are simply disgusting, and have been so for over a year (when a simple sponge and "Bar Keepers Friend" would clean them in 5-10 minutes.) Also attached is a photo of the pillow I was given to place my FACE on during a biopsy. Torn with hideous stain and no pillowcase. I referenced above in my post-appointment survey and have not received acknowledgement it was even received. I also called to speak with someone and was told there is no corporate office personnel and was given an email for the Office Manager "Jennifer" (with a gmail address no less). Sent her these comments and images in November, December and a 3rd time in February, all of which have gone unacknowledged. Finally, I just called the appointment line today asking for her boss's name and contact. I was told it was the Dr. who owns all 37 clinics, but has no telephone number or email address; so there's no way to reach him either. What kind of medical facility IS this?? And where is the Board of Health or whoever licenses and inspects medical facilities? I don't really want to change providers, but they've had multiple chances to clean things up and to respond to a customer's concerns. Neither of which has occurred. I just cannot trust and will no longer risk having surgical procedures done in such an unsanitary environment. read more

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Excellent care by Dr. Savage and staff for over a decade! This is a very caring doctor who takes the time to listen and explain things. Also, unlike most doctors, there is little to no wait time and when there is, I don't mind. He is that good. read more

Would 100% recommend this office. Dr. Savage explained the procedure thoroughly and eased all of my concerns as well as Brandon. Truly an amazing staff. Procedure went smoothly, would recommend both of them for any future appointments! read more

On April 2,2024 I had a biopsy of a lesion. I waited two weeks to get the results after which I called them and was told that the results were not yet available. The other problem I encountered was that I was overcharged for my co-pay by $10.00. I have been calling almost weekly since then to recover the $10.00. I have been assured several times that "the check is being sent out today". Here it is June 14 and I have yet to receive the $10.00. I do not recommend this business to anyone. read more

I waited over one hour past my appointment time with Dr. Savage at the Oviedo office today. I was there to have stitches removed which is a 5-10 minute procedure. No communication with staff or updates while waiting. I was told there were two appointments ahead of me still. I've been to Dr Savage several times and he is an excellent physician. However the office staff and Mid Florida dermatology is a poorly run office with 33 locations. I'm not sure they could handle one office properly. read more

This office was amazing. at one time. now they barely answer their phone. they don't respond to voicemails. when they do answer it's always an excuse the doctor is in surgery. the nurse is at lunch. the nurse is at another location. I have to make 5-6 calls to get my prescription filled and by the time I do I'm 1-2 weeks late on it and I'm in pain and it's not good for me to miss it. I really sad. they flat out don't care about patients anymore. read more

Called to make an urgent appointment to see a doctor because I have a really bad infection on my earlobe. The woman said in an affectation voice, we can see you mid May.. I told her I would not have an ear by that time.. these people don't care if you have an emergency.. they just care about the money period.. I do not recome d them at all!!! read more

The practice has had so much change with no regards to patient impact. I am absolutely disappointed and looking for another allergist. My allergist is no longer with the practice, no communication was sent and on top of that they have moved the allergist on staff to another location again without communication to their patients. If you are a professional with a busy schedule, please look for another practice. I have waisted my time in multiple occasions trying to receive treatment and their lack of oversight and regard for patients is not bearable. - I appreciate the reply of the practice but I have no missed calles of voicemails from them. Trust me I would not have driven there and taken time off my job to go had they contacted me and informed of the change. This was not the first time miscommunication was an issue with significant patient impact. read more

Staff here overall is excellent from the front desk to the Medical Assistants to the doctor I saw. Dr. Salinas is who I had an appt. with for a small procedure. She is wonderful, friendly, and efficient. I would recommend highly. read more

Dr. David Plank is the best surgeon I've ever had! Not only is he very meticulous as a Surgeon, but has a very warm and caring personality. I recently had a Septoplasty procedure done with him. For a doctor to give his patients his personal mobil number is rare, and he does. He also stayed in touch with me and responded to my messages even when he was out-of-town. If anyone complains about Dr. Plank's unresponsiveness on his personal cell phone, in my experience, they're being unreasonable in their expectations. Dr. Plank has replied to each call I've made, but I've kept them to a reasonable number. Sometimes, a text will suffice as a phone call is not always necessary. Once more, Dr. Plank is absolutely an excellent Doctor/Surgeon with the most caring heart and meticulous work!!! Extremely grateful and very happy with my results! Rosa W. read more

I've been a patient of Mid Florida Dermatology for several years. Initially for standard tests for annual skin exams. That service was professional and reliable. This review has to do with service received from their BENMORE office and their receptionist's apathy and poor treatment results. In 2019, I developed a bad rash on my hands. After a year of multiple appointments, prescriptions, biopsy's and expensive allergy panels nothing would help. Only one prescription, while extremely harsh, seemed to have some positive results. Since it was so harsh, I decided to apply it every-third day vs every day as prescribed. That had the most positive results ever. As I was running out, I called in for a refill. I called their main number four times over 2 weeks, and spoke directly with their receptionist who assured me the PA would get the message. After 4 calls, the prescription request never got to the PA in the Benmore office. Last Thursday I finally called the Benmore office directly and the receptionist there said she doesn't have any refill requests. She said she would leave a message for the PA. My confidence in their messaging ability was gone, so I asked that she personally ask the PA for the refill since I've been out for several weeks. She Said "NO. I'm too busy". So I relied on their messaging once again. Today, after calling to see if the prescription was filled I received their voice mail system which was full and unable to take new messages. I then called the pharmacy and they didn't have the refill notice. So I decided to visit the Benmore office in person. I told her the pharmacy doesn't have the prescription for me and I tried to leave a voice mail but their mailbox was full. She said: "I KNOW, I'M NOT CHECKING THEM ANYWAY, I'M SWAMPED". So I ask, is that any way to treat a patient? Other patients in the room heard the conversation and looked amazed at her comments. If this were my employee, she would be gone in a heartbeat. read more

Met with Dr Savage to schedule MOHS.....that was no problem. The office follow up is terrible. I called on Monday leaving a message for the nurse to call me regarding a medication. Called again on Wednesday...now it's Friday and I still do not have a return call. Going with another Dr office that is more responsive for my skin cancer treatment. read more

Mid Florida dermatology is a fantastic group I have seen several other doctors including Dr. Chris Savage and Dr. Candace Glenn they are always professional courteous and have a lovely staff in their office I cannot recommend him highly enough! read more

Let me begin with I very very rarely will leave a bad review, however, Today I was very unhappy with my experience at Mid Florida Dermatology in Winter Park. Every time I've went the wait is very long and the office staff is borderline rude. Today after a 30 minute wait I asked how much longer and the girl at the desk replied she had no idea and didn't offer an apology or a thank you for my patience and seemed annoyed that I was asking. I was then put in a the room and waited for another 10 minutes before I left without seeing the doctor. I explained that I couldn't wait any longer (I was there fo 40 minutes and needed to get home to my sitter). She asked if I was going to call to reschedule, I informed her that I wouldn't because I was unhappy with my experience. Her response "ok". Dr. Savage is a nice man and I probably would have gone back to him but the lack of respect for time and the unpleasant office staff made this an experience that I do not want to relive. I totally understand getting backed up with time but I do not understand poor customer service. read more

I am so very happy and pleased with my visit here. Had a tumor removed on my back which was maligno,and Doctor Savage is the best !!! He handeled me with such care and very professional along with his nurse. The staff were all very friendly I arrived a little early and was attended so quickly and the surgery was over in no time.I highly recommend this place. the best you will find !!!!! read more

Gve me wrong info on the phone. Proceeded to triple the pay they told the surgery would cost. Tried to do partial pay, but they tried to reschedule me for the 3rd time. I do not recommend. Go to a real dermatologist. read more

Dr. Candace Glenn in the Winter Park office is phenomenal. She helped our 5 year old.

Dr Savage and Brittney were excellent. My husband had 2 small cysts removed. They were very professional and pleasant to work with and explained everything perfectly. I really felt like they cared. We didnt feel like we were just a number and rushed. Highly recommend these two. read more

Everything about my experience at Mid Florida Dermatology and Plastic Surgery at the Winter Park office was terrific. I had trouble finding the office; but I was able to reach the secretary, and she helped me sort out the directions and she reassured me that I would not have to reschedule. Although I arrived a little late, Alyssa, Dr. Savage's medical assistant, took me right back and was so gracious and supportive. She put me at ease and was so sensitive to my needs. When I got a little whoozy with the local anesthetic, she immediately went to get me some juice and reassured me. She was so detailed and efficient with skin preparation and numbing of the surgical sites. She was also warm and engaging. I felt like I had known her for years not minutes. Dr. Savage is so skillful and kind. He was very particular in his technique and exuded a calmness which only comes with experience and self-confidence. I really appreciate this experience and look forward to the upcoming future procedures being planned. Michele Muskus read more

This was my first visit to the office, and I was very impressed by Dr. Candace Glenn! She is friendly and clearly knowledgeable about her field. I felt reassured the second she walked through the door. I will definitely continue to visit her for all my dermatology exams and needs. read more

Wow, I do not even know where to begin. The PA, Cassie Robinson, went above and beyond to provide me with the upmost care and patience to address my concerns. My health insurance plan changed, so therefore I had to switch dermatologists. This year alone, it has been difficult trying to find a good doctor, whom I trust with my history of skin cancer and melanoma. Cassie, took almost 45 minutes to address all of my questions and did a through, full body check with a positive attitude with no rushed tendencies. Over the past few months, I've been to two other dermatologist offices to get second opinions on a abnormal mole on the center of my neck, but did not care for their bedside manner and did not trust them to take a biopsy off my body (let alone on the center of neck). Literally, in the past, a doctor took 3 chucks of skin by biopsy, that all came back benign. So, that is why I have major trust issues when it comes to my skin. When she pointed out the suspicious mole, I did not even blink an eye to let her take the sample.I trusted her 100% and felt right away that I was in good hands. She promised she would go as superficial as possible, to avoid scarring or causing a keloid to form. Post biopsy, 3 weeks out there is barely any mark. Thank you Cassie for caring and going the extra mile and making me feel secure with my health. Dr. Glenn, you have a great new addition to your office and you must be proud to have her on your medical team. See you in 6 months! read more