this is a very fine drrmatology practice. kind, helpful, efficient. I never have to wait for an appointment,, they often take me early. I have been using them for years. read more

Staff is nice, but customer service is terrible. This was my most recent experience...I went in for an issue and they did a biopsy. I was given no direction for care after the first 24 hours. By not doing anything I was in a lot of pain and taking advil 24/7. I called the nurses line twice saying I was in pain. It took 2 days to hear back. In the meantime, google showed me what I should be doing and fixed the situation. Now I have been on hold for over 30 minutes to change an appointment time (the online tool says it cannot help). Sadly, this has my experience over and over again. read more

Been a long-time patient, off and on based on my insurance and if they are considered in-network. They are with my current plan. I had my annual skin check today. About 19 years ago, I had skin cancer and they removed it in this office. I couldn't remember what type it was, but I could remember the doctor's name who I had seen. I said they should have the notes and diagnosis since they performed the procedure. But because there was a period of 4 years in which they didn't take my insurance and I had to go elsewhere, apparently they purged my entire medical file! They only had history on me for the last few years. I don't have a copy of my medical records, nor was I ever offered a copy before they purged it, so I couldn't tell them what type of skin cancer I had either. So that was disconcerting. Because of my history and preponderance of freckles, moles, etc., typically photos are taken to observe skin patterns over time. None were taken at this visit. But then again, with my purged medical records, what would they have to compare it to? Second red flag for me as a patient. During the exam the PA found two small skin tags that she offered to remove for me. I was inclined to do so, but I needed to know (ballpark) how much it might cost me. I knew I reached my deductible for the year, I knew my coinsurance was 25%, but I needed to know roughly what they'd bill my insurance so I had an idea what my 25% would be. Roughly $200 to snip something off, cool; if they charged $1000 per snip, maybe I'd decline since it's benign/elective. No one in the office could tell me...not the PA, the assistant, the front desk...no one! When I went to check out, I asked if they could submit a predetermination with my insurance so I could get such an estimate. The response was "oh we don't do that. We don't know what codes will be billed until after the visit." I was confused; we just had the visit, we know the dx: it's a skin tag and it'll be require a local anesthetic and a swipe of a scalpel to remove it. What's the big mystery here? Again I was told it wasn't possible to get even a ballpark estimate. I asked, "so I could be signing up for a $75 out-of-pocket expense or a $750 out-of-pocket expense, and you can't give me anything more specific?" Nope. No other industry on the planet can I think of where you'd just sign up for a procedure or a service without having a vague idea of the cost. I don't take my car into the shop without receiving an estimate of what it will cost for the services required. This isn't a "let's open her up and see what we're dealing with" kind of situation. It's clear what the diagnosis and services required will be. If you don't have a billing person in the office, surely someone can get this information from the billing person/practice used? Medical and financial transparency is severely lacking here, and best practices for long-term patient care and skin history are not followed either. Not all of us are here for Botox and injectables. Looks like I'll be looking for a new practice truly interested in skin cancer detection and prevention, and one with billing transparency. read more

Scheduled a follow-up for a biopsy. Was told they could do it that day when I called until I met with the PA in person. She said I'd have to schedule it another day but they had no availability. Wasted my time and $71 with empty promises. Front desk girl (the asian one, I don't know her name) had an attitude and was making fun of clients with her coworkers. read more

Appointment was for 1145. Moved to exam 20 minutes later and waited for my evaluation in the exam room for 28 minutes. Please fix this process. read more

I have been a client at Advanced Dermatology for over 10 years. I started at their Alexandria office with Dr. McKitty, whom I love!!! Dr. McKitty relocated, and I began attending their second office in Fairfax because it was closer to my home. However, the experience there is definitely not the same. Stay away from PA Lucrisha Banford and Dr. Reem Tadros, who seem to think so highly of themselves that they don't bother to listen to the patient. They appear more interested in pushing unnecessary drugs, and I feel like just a cog in their money-making machine. Waste of money and time; I will definitely not go back! read more

Thank you for your kindness and care. Now I feel much more relieved after having amazing counseling regarding my current injury. Once again, advanced is the best! read more

First time patient. There for a "skin check". Scheduling was easy; completing forms for registration/being a new patient was straight forward; staff was welcoming and friendly. I waited about 5 minutes from when I completed the required insurance and other forms before being called to a room for evaluation. The "skin check" process took about 30 minutes. Doctor and attendant explained the process/procedures and then carried out their work. I was extremely pleased with the service provided and would definitely recommend the 3700 Joseph Siewick Dr 'Advanced Dermatology and Cosmetic Surgery' team in the Fair Lakes INOVA Hospital and medical clinic compound area. read more

Great services fir Skin condition screening. Good location with a lot of parking. Staffs were very polite.

I had a skin concern on my lower leg. I was given an appointment with Luscrisha Banford. I thought she would take a small biopsy.....well imagine my surprise when she scooped out a large chunk of my leg. After about one week the surrounding wound turned bright red. I made an appointment for someone else to look at it, as I was afraid it was infected. Good thing I did. I was put on a very strong antibiotic. When I asked why she took took such a deep biopsy, the other nurse practitioner told me she probably thought it was cancerous. Turns out it was just something that could of been addressed with a cream, no cancer.This proceedure was completely unnecessary and I could have enjoyed my summer (no pool allowed). I almost never write a review but had I read this review, I would never had let her touch me. read more

I did multiple sessions of V Beam at this location. While there was progress made, I told the doctor that I wanted them to turn up the power to speed up the process. I had other people rave about V Beam and how it took 1 or 2 visits. On my 6th visit at $400 I decided enough was enough and stopped going. They were not increasing the power and were clearly just keeping it low so they could continue to get money from me. Also getting in touch with the front desk to get my pictures is impossible. The front desk is unreachable because appts are made through a 3rd party as is bill payments. They say they'll transfer you but then no one picks up. Find a better place for your V Beam. read more

Overbooked. Overcharge. Appointments mean nothing Long 30 minute waits in lobby, PA sees you for 5 minutes. Rude office manager.

I took my 15 year old to get his annual skin check. The check in process was super easy, we only waited a couple minutes before we were called back to a patient room. Lucrisha Banford came in 3 minutes later. The staff is friendly and nice. I recommend this practice. read more

I wish the PA/MD/Nurses would atleast attempt to prove the terrible reviews wrong, but no. They do it all, prolong the process by ordering extra tests or whatever else that's unnecessary, with a forced little smile on their faces and a "take care". The ladies at the front clearly hate their lives. Everyone would benefit from a round of training on phone etiquette. Sad place. read more

I've been a patient of both the medical (dermatology) clinic and the cosmetic department. Friendly staff, they will be very prompt to get you an appointment. The clinic however has a corporate feel. When I saw the medical dermatologist she was rushing through the appointment and did not take the time to listen to my concerns. She prescribed me 2 medications without examining my skin because she "could tell looking from over here." I bought one of the prescriptions, but discontinued the use after 3 months since I didn't notice any changes on my skin. read more

My 8 month old had been dealing with a terrible rash and itchiness for months. After seeing multiple doctors to no resolve, we had decided to get another opinion. We saw Amanda Unalivia and she quickly knew what he had. She was so meticulous and delicate with my baby. She also seemed to care about explaining what it was and how to properly treat it, and made sure I was comfortable with all the information. She gracefully answered all my questions and was so personable. The overall office experience was very pleasant- I didn't wait long and everything seemed to flow well. I can't thank Amanda enough for having the competence to diagnose him properly. I almost lost faith that he would get better, but thankfully he's rash- and itch-free after months and months of irritability and overuse of medication that wasn't helping. read more

Do not come here!! I needed a simple pilar cyst removed from my head. In the past I came here and they did the excisions the same day. Apparently the not very nice lady who showed me out said with attitude "we'll, not anymore" So I spent 30 minutes in the waiting room and literally 90 SECONDS with the doctor/PA. They still got my $35 for 90 seconds!! And another appt. What a complete waste of time. read more

Horrific Experience. Simply said, I walked away with my face: Fried, Burned and Scarred without even having my initial issue addressed: 2 dark age spots. Although the staff is nice, I say this respectfully; they are not competent. 1. Appointment scheduling - could never get it correct. 2. Billing - they had to go back and forth at the front desk to determine what they needed to charge me After I was already quoted a specific price. 3. Technicians: a. Never called in the medication/ointment that I needed to treat my face with that I was Crying at the Pharmacy Waiting for them to get my prescription called in and when they did, It Was the WRONG one!!! b. Face fried. It was a horrible and terrible experience. The setting was TOO HIGH. Buyer beware - notice that even though there are 5 star reviews, the overall average is 2.5 Stars and that is very accurate and evident with poor my experience and unfortunate experience. I went in self-conscience with my age spots and I have walked out Distraught!!... with the decision I made to have my treatment performed at Fair Oaks Skin Care. Stay away. read more

I had made the mistake of trying to go to a different dermatologist's office closer to my house and they gave me the run around. I went back to Fair Oaks skin care center and immediately Lucrisha was able to tell me exactly what I had and the treatment for it. (In the past I had appointments with Amanda Unilivia and she is just as amazing!) I also want to say Javon took the time after Dr Bamford left to explain all the details about the treatment plan. He was extremely knowledgable and very patient with me with all my questions. I left the office feeling very informed and confident that I had all the resources I needed. I'll keep making that drive to Fair Oaks. read more

Took my daughter out of school early for her 2:30 appointment. Arrived 20 minutes early, had to enter all of her personal information again because whoever did their data platform conversion did not migrate patient history. Was brought back and answered the basic questions from the tech. At 3:06 I went looking for someone to remind them of my 2:30 appointment. In the room next door where 3 techs and the PA talking about who knows what . Chealsy Reamy (the PA) told me she would be right in. Her manner was professional. If I knew I was going to have to wait I would not have gone through the drill of pulling my daughter out of school early. On another occassion, I had coordinated and 8:00 appointment with the PA I was seeing to avoid having to wait an unreasonable amount of time for my appointment. I arrived early, I sat until 8:15, walked up to the counter and ask about my appointment. The PA (Lacressa) had not arrived to the office yet. I asked them how long they were planning to let me sit. Unbelievable. read more

i will say i am young so it's not up to me to not go here. I haven't had a bad experience with the doctors. However, almost if not every time i go the lady in the front is always very rude even with the smallest amount of conversation. She has an attitude as soon as you walk in the door not even a "hello" or "hi whatcha here for?" or anything it's always "name?" in a rude tone and if you have any problems with anything she denies that it might be her fault immediately being very rude and giving HUGE attitude to the patient and/or parent(s). i wish i knew her name. I talked my mom down from talking to someone about her after how rude she was to us. But i figured maybe if they read their reviews they'll look up on the situation with that. I'm a very patient person and i've never found a need to ever leave a nasty review anywhere i go but the customer service is very bad. I've also experienced other patients struggles with her while i've been in the waiting room for my appointment not just me and my mom but many other patients have gotten in arguments with her for her attitude and rudeness with every word she says. read more

I will update this review accordingly, but this was the first time I have been at this practice. My father and grandfather both have been seen at this practice by Dr. Tadrose and had great experiences. After having a bad experience at Dermatology Assoc. if Virginia and a whole host of skin issues, Fair Oaks was able to squeeze me into a morning appointment. They also booked my follow-up appointments when they didn't really have room to do so because I told them I would be departing for study abroad. The front desk staff were nice, accommodating, and professional. I did not have a long wait and the nurse was detailed when taking notes. Dr. Tadrose stayed in the room to explain everything to me and was kind in answering all my questions. Overall a great experience and I'll be sure to update my experience as I will be seeing them a good amount of times in the next couple of months. read more

I scheduled appointments for myself and my son two months ago in order to get them during Winter Break so I wouldn't need to get a substitute and my son wouldn't have to miss school. The appointments were at 9:00 and 9:15. I just received a call that their schedule format has changed and that the nurse practitioner we were seeing will not see patients before 9:30 now. Of course at this point all appointments for any doctor during Winter Break are full. I will be finding a new dermatologist for my family. read more

Amanda is an amazingly caring Dermotologist. She listened and addressed all concerns . She prescribed medications that began working effectively immediately for my psoriasis read more

Dr. Tadros was excellent: knowledge, treatment, manner. Everything you'd want from a health professional. Very brief wait, and the whole check-in process was clearly thought-through and efficient. read more

DO not waste your time and money because they will overcharge your money!!! When I point it out, they said they will give me refund, but I have never get refund from them. Liar!!! read more

Not very impressed was seen by an NP due long term appointments with MD 's . It was a very blah appointment lasted 12 minutes plus it was more trying to sell than my concerns I do not recommend to see a Nurse Practitioner at this practice and don't recommend this place at all .... read more

Great office! Friendly staff. Very Caring and knowledgeable provider(Amanda). Very satisfied. Patricia G. read more

I made an appt and received text msgs confirming my appt. I took off work, arrived early only to discover the office was closed for the day AND the PA I always see was on some leave for the next 4 months. When I called to find out the problem, I was profoundly apologized to but offered no reason for having been given an appt with a medical professional that was on leave and during closed office hours. This is on the heels of a previous appt whereby they gave me topical oinment to kill cancer cells but didn't tell me how it was going to affect my skin. They apologized profusely for not explaining what I should expect from the ointment. I'm done with this practice. I've moved on to another practice that is much higher rated with much better medical care read more

I have been going to the Fair Oaks Skin Care Center for many, many years, as a matter of fact Dee Dee used to be my esthetician back in the day, I would come in every couple of months for a chemical peel, love her. Not to mention Dr. Dintiman was the first dermatologist I ever saw when I was a teenager, and I still see her if I need to. I have continued to go over the years and meet the new members of their team and still enjoy talking to those that have been there a while. Dee Dee is at the front desk now, but we still talk skin care stuff when I have an appointment. I usually see Lucrisha nowadays, she is fun and informative. I have had cosmetic and medical procedures and have never felt intimidated or uncomfortable, it also helps that I do some research on my own, everyone should, what kind of idiot believes everything they are told or doesn't research their own health. I even brought my mom to them when she was visiting, no problem getting an appointment, when she had a suspicious rash on her neck. It was biopsied and they gave her a prescription for a cream that would help, and we could get it filled where ever. Not all appointments need to be an hour or two, if you come in with questions written down, it keeps your thoughts organized and the conversation does not go all over the place. Sometimes they cannot answer questions at that time because you are undiagnosed, but if after you leave you think of something, they don't mind if you give them a call to ask. read more

I am surprised no one has done a Yelp review since 2012!! It is time for a fresh update! I am happy to say that I found my new skin place that accepts my Aetna insurance. I saw Dr. Banford who was charming and sweet. I have been breaking out and she was comforting about the options. I've encountered some dermatologists that think my skin concerns are petty, and they probably are in comparison to other people's issues. She injected my chimples and said to come back if it acts up again. She prescribed some topical creams and gels that have really helped. It was simple, efficient help that addressed my problems. The scheduling was easy and the ladies at the front desk are so peppy and sweet. They do a lot of actual procedures unlike traditional dermatology offices, which is a huge benefit. I'm already saving a lot on my facial expenses. read more

Don't go here for your own sanity. The hours are a complete lie. Wanna talk to them at 4? Ha-good luck. Want to talk to them at 9am? Ha- good luck again. They will NOT call you back. They WILL reschedule your appointments as they please. Have gone maybe insane while dealing with them. So many times I will need to speak to someone, they'll make me wait for a call back, then will never call me back. This business is based out of florida. This means that there is no in-house doctor who cares about patients. It is a large corporation that cares about collecting at the door. again. for your sanity. go somewhere else. read more

This practice saved the life of a member of my immediate family. Surely that earns five stars. Our family first started going to this practice over 14 years ago. Two of us are current patients. We have seen Dr. Dintiman, and Dr. Tadros, and consider both to be excellent. Appointments run smoothly and fairly promptly, in my experience. Our family has had no problems with billing or other aspects of the practice. read more

I have had GREAT experiences in-office with Dr. Banford and her staff. But forget ever getting them to answer the phone. Over the past two years I have probably left 10-15 messages and they have NEVER been returned. It takes weeks just to get someone to pick up the nurse's station number. It's absolutely infuriating. A tiny issue outside of the office turns into weeks of frustration and no medications. read more

Well I drove 45 minutes to an appointment that apparently was cancelled. The say they left a voicemail, but I didn't get one. All I got was 3 separate voicemails on 3 separate days, including the day before the appointment, reminding me of my appointment and that copays/deductibles are due at time of appointment!! Wtf. I begged that all I needed was a skin check of 1 spot on my face, and that tomorrow my annual deductible restarts, and that I drove 45 minutes, and told them about the 3 voicemails telling me to come today. And that money is tight due to covid. They couldn't have cared less. I will never go there again. Save yourself the hassle and bs and find another dermatologist. Their reviews suck for a reason. read more

I've gone to FOSC several times over the past few years. When you make an appointment, you'll usually get a PA not an MD. Just so you'll know. My daughter recently went, and the PA misdiagnosed her skin condition. She went back and saw an MD and the doctor said she couldn't help her because her skin condition wasn't obvious. read more

Arrived early as they requested for first appointment and wasn't call back until 20-25 minutes after my time. Quick scan and was out the door. Asked to see me again in 6 weeks? For what? Seemed like they were trying to increase billing with that move. Not sure I'd use again. read more

Staff and doctors are really friendly and good. I was just dealing with a nightmare insurance co-pay situation (CVS charging $130 for a tube of gel!) and Javon at the "nursing/refills" desk worked magic in just a couple of minutes to arrange for another pickup of the same product for just $27! He also quickly re-ordered another prescription to bring down cost from $65 to $35, and was very friendly, good-humored and helpful the entire time. read more

All of the reviews below with one or two stars are completely accurate. When I saw the doctor I had several questions for her about my skin and she literally told me that I would have to come back for a second assessment in order for her to answer all of my questions. I was in and out in probably 15 minutes and she removed a chunk of skin from my chest for a biopsy without even discussing what the procedure was going to be, without going over pain levels. She was awful. read more

Found an appointment available when I could come, and took me right at the appointed time. Efficient but thoughtful I'll service.