I rarely leave reviews, but I feel like this needs to be said. The receptionist was, without…read morequestion, the most unfriendly and unwelcoming customer-facing person I've ever encountered. From the moment I walked in, their tone was cold, dismissive, and at times outright rude. Simple questions were met with visible annoyance, and there was little to no effort to be helpful or even polite. It made an already stressful situation feel even more uncomfortable. That said, once I got past the front desk, my experience completely changed. The PA and the technician in the back were absolutely wonderful--kind, friendly, and professional. They took the time to listen, made me feel at ease, and provided great care. It's unfortunate that the first point of contact left such a negative impression, because the clinical staff truly deserve recognition for the positive experience they provide. I hope management takes a closer look at the front desk experience, because it doesn't reflect the level of care happening behind the scenes.

I've been to this office 3 times and each time I've walked away with a great experience! When it…read morecomes to doctors, it's hard to be able to say that but it's true with the clinical dermatology center. I enjoyed it so much that I even brought my Husband for his annual check up. He had the practitioner Lexi Lepecha and I saw her today! She is so kind, has an awesome bedside manner, and very meticulous and thorough. You leave feeling really confident that your appointment was successful and all issues addressed. I already booked my next appointment. I highly suggest this location and Lexi!

My daughter gets her eyebrows threaded here and I have had facials -- we both go to Aruna, who is…read moreamazing!! my daughter has really thick, dark eyebrows, and she's had them done several places before we landed at STHREE. Hands down, the best. And they are awesome with teenagers. My daughter begged to get her eyebrows done, but was very nervous about threading for the first time. They are professional, warm, and comforting!

I'm really frustrated with this establishment. I don't generally leave reviews if I have not…read morereceived a service. However, I made an appointment at Sthree Skin Care for a hydra facial. I wrote on the electronic form they sent a day before my appointment that I was pregnant. Disclaimer, that if you speak with your OB GYN and even most spas, they are willing to give hydrafacials to pregnant women because it is not harmful to the baby. Just Google it if you don't believe me. However, it is at the discretion of the salon as to whether they will do the facial or not. For this particular salon, the owner did not tell me she had an issue with performing the facial until I arrived! And as I'm about to walk into the room, she says "I will do another facial on you but not the hydra facial because you are pregnant." Listen, if you don't want to perform the facial because of liability or whatever your reasons are that makes sense, but please be professional and call me ahead of time. Don't try to give me a different facial I don't want and make me drive 20 minutes in the middle of a week day to then deliver the news so you can at least get some money out of me. I thought that was unprofessional. Especially since I had filled out an electronic form stating I was pregnant the day before coming in. The women working there seemed really nice and the establishment was clean but you can't waste customers time like this. It is a colossal disappointment and very unprofessional.

Atrocious customer service across all of their practices, this one included. Don't bother, you will…read morewaste time and stress. It doesn't matter if the doctors are good or not when it's impossible to speak with them or get the medicines they recommend.

Don't waste your time with this practice, I suggest finding somewhere else…read more I went in for a consultation regarding my skin concerns and ended up speaking to the dermatologist for maybe ten minutes before leaving. I thought my consultation would be at least 30 minutes but I left my appointment in under 20 minutes. The dermatologist recommended two solutions to solving my skin concerns, both of which are blocked behind a paywall (ie. pills or a topical cream). When I asked about other solutions that were a bit more budget friendly or that didn't need a prescription I was met with the kind of attitude along the lines of "It's either these two options or not. Nothing else will work as effectively." Even if that's the case I felt like I wasn't being listened to and all my other comments or questions were immediately shut down because the dermatologist was adamant about his words over mine. Needless to say, I feel like the appointment was a waste of time after being told information that could've been concluded from a Google search. Bottom line, if you want to save your time and money while actually being listened to, I'd suggested looking elsewhere.

Dr. Mattay is the BEST. I've been going to her for years and can attest that her work is very…read morecompetent. I've received excellent skin care with good outcomes.

Dr. Mattay is nice, but the people working at the front desk in her office are the worst I've ever…read moreexperienced. They sent a $30 unpaid bill to collections (which I didn't know I hadn't paid because I wasn't receiving it... and they were getting paper bills returned to them unopened since I didn't receive it...yet they never called me). Because of them, this unpaid bill sat for years without me knowing about it. About 3 years later I found out about it thanks to a credit report appearance that said "collections." I called the collections agency and this $30 bill had snowballed into an almost $200 bill now. This wasn't a good thing for my credit, as you can imagine. All for 30 bucks. When I called Dr. Mattay's office initially to try to get to the bottom of the situation they were rude beyond belief and blamed me. They also said it's "not their job" to call "every person that doesn't pay." Obviously I had paid on time every time in the past, and it was clear that I wasn't opening and receiving bills because they were getting returned unopened bills and had them all in my file sitting there. I also had no reason to think I would get charged $30 because I had never been charged before. On another note, I was 12 minutes late to an appointment one time and called them to let them know I was stuck in traffic. They said if I got there more than 15 minutes late they couldn't see me, but I made it in 12. When I finally got back to see the doctor I was told that because I was late I would have to pick half of my body for them to do a skin check on (the purpose for my visit). Instead of taking an extra 3 minutes, they made me pay the same price for a visit and only pick HALF of my body to look over. "Upper or lower" they said. Horrible customer service. I will never go back and I'll tell everyone I know to NEVER go here.

Dr. Shabazz understands skin beyond texture and surface possible flares. She genuinely cares about…read morethe root of skin problems and takes her time getting to a solution. She doesn't just shoot fire and pray for the best with trial and error. She works with your skin to find the root cause and treat it not soothe symptoms. I will continue to work with her for my time here in the DMV.

Dr Shabazz is a very patient doctors I really like her bedside manners. I have been several times…read moreand I have always had a great experience.

Best dermatologist ever! You don't need to do your homework I did it for you. She has professional…read moreapproach to diagnose and treat whatever condition you have with an exemplary efficient staff. Can't say enough good about all of my visits to Dr. Tieu.

From the owner: Dr. Kathy Tieu is a Board Certified Dermatologist with outstanding credentials and a great wealth…read moreof clinical experience. Dr. Tieu is an expert in all conditions of the skin, hair and nails and enjoys seeing patients of all ages. She practices medical, surgical and cosmetic Dermatology including Botox, Fillers and Lasers.

It's wild and shocking for me to see reviews from 12 years back about this facility and there has…read morenothing changed or they even slightly tried. Please avoid this place if you can. Same front desk staff rudeness, lab work will not be submitted on proper time and sure is you will be waiting at least an hour on waiting room for your ill manner doctors and you will not get any apologies in return.Please avoid at all costs and find someone who are responsible and show some professionalism and respects. P.S. The one star for few nurses who are very nice.

Dr.Lee is very personable and knowledgeable. She is very easy to talk you, patiently listens to…read morequestions, then gives thorough answers. Her nurse, Essi, is similarly thorough, patient and responsive. I am very thankful to have been ordered to Dr. Lee!