Let's face facts, nobody is happy calling a drain service, it always means there is a problem,…read morethere is no good time for a drain issue, and try to think is something you'd less like want to spend money, literally down the drain. So reviews are going to be tense from the jump. But this company came out, late based online booking, by 9pm and we were back in service. I note professional office phone reception and fantastic service technician. I wasn't planning on a drain issue when the day started. I just wanted it fixed before the day ended, and this company succeeded.

Kudos to Angel who came out to our condo. He went so above and beyond and found the source of the…read moreblockage. He spend over 90 minutes checking the 3 levels and wrote a detailed report. I hope zoom gives him a big bonus. Will use them again!!! Thanks Angel

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

Michael was very helpful in getting my water heater replaced. He explained the different options…read moreand presented his professional opinion as to which was best. I definitely recommend his services.

Impeccable customer service. Very knowledgeable. Arrived promptly for appointment and resolved the…read moreissue quickly. Highly recommended!

Butch, who I assume is the proprietor, and Derek, the tech who showed up we're extremely pleasant…read moreto work with and thorough as well as knowledgeable about the system. Explained his processed to me in detail with the caveat that there could be further review, but thoroughly pleased experience starting with the answering service to, Butch calling me back and then Derek problem solving.

Pipeline is so great to work with! Very responsive and reliable with great customer service. We…read morerecommend Pipeline to all of our clients, everyone is always satisfied with the service Butch and the team provide.

RIP OFF!!!! Called these guys to install a new hot water heater. Plumbing was there from the…read moreprior hot water heater. Including going to pick up a new unit and installation was 2.5 hours. They charged $2,500.00 for installation!!!! That's $1,000 per hour!!! If you want to get ripped off, then use this company.

I had a frustrating and disappointing experience with Plumbing Pals that I want to share so others…read moredon't go through the same. I called them about a kitchen sink issue where water was draining slowly, and pipe is leaked or cracked under the sink. I clearly mentioned both issues during the call. They told me there would be a $78 diagnostic/service fee, which would be credited toward the final repair cost if I chose to go ahead with the work. That seemed fair, so I agreed. The technician who came out did not do any repair work. He looked at the issue and told me he only handles drain cleaning, not pipe replacement and that a different plumber would need to come for that. He also said if he attempted to unclog the drain, it would worsen the leak and the sink still couldn't be used. After he left, my card was charged $78. Shortly after, I received a quote of $475 to unclog and replace the P-trap (drain pipe). Even though it seemed high, I approved it. I also downloaded a $50 coupon from their website, as they suggested. Once the work was completed by a plumber the next day, I asked to confirm that the $78 would be credited toward the $475, along with the coupon. He said only the coupon would apply, and the $78 would not be refunded or included, even though that fee was supposed to cover diagnostics, and this job was a direct result of it. I called Plumbing Pals for clarification, and they sent me a recording of my initial call as "proof" that I only requested drain cleaning. Ironically, that very recording clearly shows I said there was a leak or crack in the pipe that might need replacement, which confirms I was upfront from the beginning. It's obvious they either didn't listen or chose to ignore what I said. When I tried to escalate the matter, I was connected with a supervisor named April, who was extremely rude and dismissive. She insisted that the $78 would not be refunded or credited and told me if I wasn't happy, I "didn't need to do business with them again." As a customer, I'm not a plumber, I rely on professionals to diagnose the issue (which is why they charge the service fee in the first place), communicate honestly, and apply the service fee toward the repair as advertised. This company failed on all fronts. In short, this was a misleading, overpriced, and unprofessional experience. I regret using Plumbing Pals and strongly suggest others look elsewhere for honest and respectful plumbing service.

I recently purchased a home and the inspection revealed that there were some plumbing issues that…read moreneeded to be investigated. I contacted several other plumbing companies and no one even came close to the professionalism that I received from Daniels Plumbing. Daniel is extremely knowledgeable and honest. He took the time to really investigate the issues we were having under our crawl space. Other companies handed me pricey estimates without even looking into the problem to see what work actually needed to be done. I cannot recommend them enough!! Trust me, save yourself the time and just call them first!

From the owner: 267 650-3418 We service the entire tristate area and…read more Sewer repair Sewer cleaning Backflow inspections Grease trap cleaning residential and commercial plumbing Drain cleaning experts Lateral inspections Backflow inspections Full sewer repair

this place is a joke stay far away! save your time and money! to dispatch a call for a clogged…read moretoilet they wanted $290 for same day (emergency call) plus $793 to dispatch 1 hr of work. so $1083 to snake a toilet!!! not to mention waited on hold for 7 min while rep was supposedly doing a work order and proceeded to hang up on me and complete a survey. i had to call again to start the process over then found out what they were going to charge me. haha no thanks im not an idiot.

Best call I could've made. Just purchased the house, and 3 weeks in, had backup issues. The home…read moreinspector didn't do drain scopes, so it was the worst surprise you can get in a house you just moved into. I looked into a quote for the problem. Without even scoping the drain or looking for a cleanout to potentially mitigate, the plumber quoted me just shy of $11,000 to replace the entire line. I'm not a plumber, but I'm not an idiot either. I don't panic, and I don't believe people who prey on your panic. TJ from Drainvisions came out, partially cleaned my line and made plans to come back out after I could secure a better access point (old house with weird plumbing). Came back out, gave it hell, but still couldn't get cleared. He was unhappier than me about it. Came back out again same day after we were able to locate a curbside cleanout for proper access to the line. I was his first appointment that day, so I knew exactly how long his day was, and totally would've been amenable to the next day instead, but he was determined. Together with his coworker, after a 12+ hour day, they came back at almost 9 pm and got it done, pulling out a clog that I've never seen the likes of: 3.5 feet of root and hair ( property was previously a small salon). He saved me thousands of dollars. I couldn't be happier with the level of service, honesty and dedication. I'll have them back periodically to check up on the line, and will actively recommend them to anyone and everyone. Thanks so much, guys!

First, I was happy just to get a Plumbing service that was responsive. A live person answered, I…read morewas put on the schedule. Received a confirmation by text and notified when the tech was on his way. Jim D, the technician was timely and just a pleasure to deal with. Explained everything and answered my questions. Replaced the old shower fixtures and the copper pipes. Thank you!

We had Davis Plumbing & Drain out to replace our hot water heater recently. Tommy S. came out the…read moresame day we called within 2 hours. He was able to order the unit we needed(it's in a crawl space so it's not a stock item) and Dalton W. was there the next day to install it along with Kyle D. They did an awesome job at a reasonable price. The techs were all so friendly and made us feel like we were in good hands. I would definitely recommend Davis to anyone! Thanks again!