Contacts had been delayed and they were able to hook me up with samples to last until they got…read moredelivered. Both the staff and optometrist were respectful and kind

Came in from out of town and ran out of contact lenses. Bayview Optometric was able to help out…read moresame day. Good people all around.

I had an excellent visit, yesterday, at Waterbury & Olson Optometry as a first-time/new patient --…read morealbeit [embarrassingly] spacey on my end. Holly, at the front desk, was super friendly and helpful. She did a great job of making me feel comfortable and welcome -- explaining everything as we went. Dr. Waterbury was also very kind, knowledgeable, and funny. I've had glasses since I was in kindergarten...and am 30 now (so you can imagine the amount of doctors I've visited). Dr. Waterbury is the most thorough (and youngest, ha!) eye doctor I've been to -- he gave his professional opinions and had legitimate reasons backing them up...all the while cracking jokes in between. And hey look, Doc! Now you can say you're the #1 Yelp-rated Optometry Practice in Falmouth! FREE advertising! ;)

I've never had any indications for eye disease, so I've always felt comfortable having an…read moreoptometrist provide my vision care exams. Having moved to the area recently, I reached out to this office, as it was located within LensCrafters, a custom I'm familiar with off-Cape. Since it was my primary visit with this practice, they took close a look at my retina and macula with an advanced Nikon mapping device, which avoided the need for eye dilation drops. They now have a history they can refer to during my next visit. The Dr. was patient with the process of optimizing my prescription. Although I haven't received my new glasses yet, I have confidence the prescription will be a welcome fine-tuning for these next few years. I would return to and recommend Dr. McQueen's practice for a very thorough exam and prescription.

I like Dr McQueen, enough to travel well out of my way to return to his office. I've been to see…read morehim three or four times for my eye exams and have always been pleased with the results. Initially I went to him a few years ago because I needed a new glasses prescription and his office was convenient at the time. I continue to visit him because I like the very thorough exam I receive from his friendly technician and him, the up-to-date equipment in his office (no dilated eyes!) including a magic laser exam that shows everything going on in your eyes! His office is located within the Lenscrafters at the euphemistically named "Festival Mall" right on Iyannough Road in Hyannis. You won't see the (strip) Mall from the street, and the office is at the entrance next to the Pier One, so plenty of close parking most days. What keeps me from giving 5-stars is the check in procedure, where the staff person recited my name, phone and full address loudly enough for another waiting patient to sit up and take notice, only to greet me by name when I sat down to wait. I would expect that while HIPPA rules may not apply to an eye exam, simple common sense would, and the staff could minimize the privacy invasion. Otherwise, pretty simple and polite check in and out. I'll be back.

I think was my 20th annual eye exam visit. Dr Holmes is always personable, has read my chart and…read moreknows what he is watching, He explains his findings clearly and concisely. His referral for cataracts was to an outstanding opthamologist. He is an excellent clinician in my long experience. If only Primary Care were so uncomplicated!

Avoid at all costs. I spent $800 on a pair of glasses and the lens repeatedly popped out. The last…read moretime this happened, I went to the Sandwich location in person and was told the doctor would call me. He never did. I went back. I was told her would call me. He never has called me. Outrageous.

I had been with the father for 40 years. He retired and the son took over. I got my glasses there…read moreand 3 months later the ear piece wasn't moving. I went in and barbara, the optician told me i would have to pay for a new ear piece. This, after not even trying to fix them. I was shocked as i thought i had a1 year warranty. She was quite nasty. A month later The dr sent me a letter saying i was no longer welcome there. he never even asked ME what transpired! I dro v e to his other location in harwich. The girl there took my glasses and ran them under hot water. Fixed!! The problem was hairspray!! Lucky me. i switched to OCB and it was the best thing i ever did. Dr Puzio was so wrong on so many things he did for me. Cataract surgery for example. he said i wasn't ready. OCB asked why i waited so long and did it immediately. And i could see well again!

I was in your office on Monday, August 4, 2025 and saw Dr. Ernst. I have an autoimmune disease in…read moremy eyes. I called my specialist first and they told me to see my optometrist first which I did. Dr. Ernst was incredibly helpful and very knowledgeable regarding my issue. She was very nice and caring. She gave me information which was very helpful so I could return to work. I didn't have to see my specialist after all. Thank you so much Dr. Ernst!! Sincerely, Janet C.

I am traveling and these people could not have been more helpful. Patricia, Stace and Wilbur were…read moreso patient. Actually made my visit so much fun! The Dr. who completed my eye test was great as well and knowledgeable. I will have my glasses soon and I could not be more grateful. Thank you so much all!

Great staff, greeted when I walked in which is always nice. Three employees were busy with clients…read moreso I cruised around and looked at frames, I was approached after finishing with another client in a timely manner. I had selected 2 frames and asked if they had any other suggestions and tried several other frames. I purchased the first frame I selected and I'm very excited to receive my order next week. The staff came around and offered their opinion with my permission which I find helpful and the other clients as well, it was a wonderful experience and I would suggest this location and company.

I have been going to Dr. Puzio for a number of years and have always felt like I was in a…read moreprofessional and caring enviroment. The staff is friendly and attentive. Dr. Puzio himself is very knowledgeable and had the latest in high tech equipment.

I would recommend this doctor to anyone who needs this kind of eye care. Dr.Child, has cared for…read morechildren with Low Vision, as well as adults here on the Cape, for quite a while. His office is near the main road heading into Falmouth. He offers eye therapy, a variety of eye glass frames and much more !