My doctor was very nice. I had Dr. Tichy and his eye exam was painless. He took the time to explain…read moreeverything he was doing and why certain tests are done. What I didn't like about this office was how much they push sales. When I was getting fitted for glasses I just wanted to get what the insurance would completely pay for-which was one pair of frames on the rack. I didn't want any of the extra add-ons or insurance and even after saying no it was continuously repeated to me. I get that it's their job to sell but if I say I don't want it, I don't want it. I also had retinal imaging done while I was there and I was informed that it wasn't covered by the insurance, it was a $30 charge. I had it done and as I was sitting with the optician my break down of benefits that she had in front of her very clearly stated that retinal imaging was covered under my plan. They still charged me and said that they will bill my insurance for the procedure but it wasn't a covered service. I later spoke to my insurance and they did confirm that the break down of benefits was correct and that I shouldn't have been charged for the imaging. A few days after the appointment I called my insurance to make sure that the retinal imaging was billed, and the office left it off the claim. The office in turn lied when they said they would still bill my insurance. The office staff also gave me a problem when I asked for my pupillary distance and my frame measurements. I understand that they want the patients to order frames through their office, but in the event that I need to replace my glasses, I will not pay the hundreds of dollars when there are much more affordable ones online and a much wide seThe patient has every right to obtain their own information and the office can't withhold it for their own benefit.

Professionalism as well as Covid 19 adherence was magnificent…read more REVIEW DESCRIPTION My husband and I have been patients of Dr. Bonnanzio's for years. She continues to display the utmost professionalism, expertise, honesty, and if needed empathy. We always leave our visit knowing she has the best interest in the well being our vision. Additionally, the staff is and always has been fantastic. "Moddi" continues to be an expert in helping us pick out just the right glasses for our face frame... We were extremely apprehensive to attend our visit during Covid 19, as I am an OSHA Safety Trainer as well as an Educator in Infection Control Practices, I unconsciously watch to see if everyone is following guidelines. Needless to say, this office practice was spot on and received a 100. The door was locked and only patients who had an appointment were allowed to enter. The entire office was immaculate, seats and touch areas were immediately washed after use. Masks all worn properly, hands washed, touch surfaces such as countertops were washed, glasses that were tried on were sanitized, equipment washed in front of us prior to use. Thank you to Dr. Bonnanzio and her entire staff.

It's good to know a small one man operation still exists in this large corporate world today.Tony…read morehas his customers best interests and concerns first.So many big box stores have put the little man out of business. If your looking for eye wear including sun glasses,give Tony a shot.

Would never go back there. First they tried to make me pay for my glasses. saying my insurance…read morewouldn't. Even after me telling them that I've had the same insurance for years. And then they added things to my glasses without asking me if I wanted to add them. They wouldn't even take the time to call the insurance. I had to do it myself. Then they told me my glasses would be ready in 10 days. 21 days later i call them to see what's going on just to be told my glasses were there. So how long would they be sitting there if I didn't call. Never apologized for the mix up with the insurance. Never explained why they never called when my glasses came in. Just all around failed.

Staff is courteous appointment on time - price is good - except after two tries I see better with…read moremy present glasses - First time was told you have to get use to new glasses - had them a couple of hours took them back - Dr. checked them said they where good - but I could not see! Remeasured and reordered glasses. Went to pick them today still see better with present glasses- Would not give them another try at it. They refunded my money without a problem. Would not recommend Naugatuck My-EyeDr.

Dr. Ly has seen me for many years. If I had to guess, almost 2 decades? Since I was a kid and first…read moreneeded glasses, he's the only one who has got my prescription right. He is kind, patient, listens to you, and knows what he's doing. I've had problems with other eye doctor businesses (insurance changed, had to see others) who gave me bad prescriptions. He even took the time to look at the bad glasses to tell me what was wrong with them. I don't know what I'll do when either I move away or he retires! LOL Walmart's Vision Center services now take my insurance, though! So I'm grateful! (CT's Husky) People like to joke about Walmart a lot, but the Vision Center is no joke! They take care of you there. Especially the one in Naugatuck CT with Dr. Ly!!! He's the best! The other lovely folks there are also wonderful. On the phone I spoke with very polite and helpful individuals. Once, when having issues with a different business, I went to the Naugatuck Vision Center for help. I had figured out the place had installed my lenses incorrectly! I have circular frames - think Harry Potter but gold instead of black. They put them in at the wrong rotation. My lenses don't just pop out, they need to be unscrewed and put back in. The lovely people at the Naugatuck Vision Center took my glasses and fixed them for me right away, and I was just a walk-in! Didn't call or anything! Serious kudos goes out to the people who work there. Thank you all, sincerely.

I started going to Dr Deluca because my former Optometrist stopped taking my. insurance. 10 plus…read moreyears later I do not think I would change regardless of insurance. He has always taken time to explain every aspect of your care. When I mentioned having a stoke since my last visit he really bore down with questions and tests to make sure that it did not impact my vision. I am not an expert but Dr Deluca seems to have the latest technology to assist in making a diagnosis. It is important to note that he uses the technology to assist in the diagnosis rather than to make the diagnosis. It is the time he spends evaluating the tests, in your presents, explaining the results for which I am particularly grateful. Dr Deluca recently split with his former partner. I think it says a lot that the entire staff elected to remain with Dr Deluca. I can't say enough about the staff. From the women at reception, the women that assist Dr Deluca, to the men and women that fit and adjust your glasses. They are all top notch. Caring, informative, and above all expert at their jobs I would also like to mention that Dr Deluca had to "fix" the two prescriptions I had prescribed by his former partner. Bottom line. I recommend Dr Deluca without reservation. Please feel free to email for confirmation of this post

Dr. DeLuca and Dr. Marciano are truly 2 of the best optometrists in the area. We left the state 2…read moreyears ago but we still make the 800 mile trek from South Carolina for our eyecare. We don't think we can get the same care anywhere. The office staff is as wonderful as the doctors! They are very professional as well as approachable. Any questions you might have during the exam will be answered. They are always very accommodating when we need an appointment and thankfully we've never needed emergency care but we do know other family members who have been in that situation and they were seen immediately. You can't find better eyecare!

I recently saw Dr. Ulc for an eye infection. Having had a number of previous infections and a prior…read moresurgery, Dr. Ulc diagnosed me immediately with a plan of care that included medication (that I had not been prescribed with prior infections). The medication made the difference between possibly needing surgery for the underlying infection. In addition, Dr. Ulc gave me specific home treatments that helped expedite healing. Dr. Ulc not only spent an extensive amount of time with me during my initial visit, but also personally followed up with me to check on my progress. I highly recommend Dr. Ulc. He is not only an exceptional clinician but he is dedicated to personalized care and attention.

The facilities are very small, but the service you get here is superb. Very polite people at the…read morefront desk, a great eye doctor that checks you out and knows how to address any concerns, and a nice selection of frames for your glasses. Best of all, this is located right on Church St which is the road that goes right through the center of town. It is two stores down from Domino's. All around, I highly recommend Dr. Steven Ulc