Check the quality of the glasses you're buying from this business. Bought a pair of frames from…read morehere a few years ago and the mark-up was way high for what I got. Just saying, they're really good on service but that's it. You'll pay at least twice what you will elsewhere when you come right down to it...

Called a day before, needed glasses fixed. Came in next day, took less than 5 minutes- good as new!…read moreNo charge on top of it. Definitely coming back

My husband and I have always been pretty picky when it comes to optometrists, and given that you…read moreonly need to go once a year, it's been hard to find someone we truly liked... until Dr. Hochberg. He's super knowledgable and attentive. He's also one of the first optometrists that is sensitive enough not to make me feel bad about my vision but suggests ways to protect my eyes. For example, he suggested that my husband gets glasses that filter out blue wavelengths (since these tend to be the ones that are most harmful to vision). The last time we went, we were rather rushed because the only available time slot was the morning when my father was due to arrive at Bradley Airport. Never before had I felt so much like a demanding customer, constantly rushing to see if we could either wrap up early, or prepay so we wouldn't have to pay after the checkup. I felt badly, but also didn't want to keep my father waiting at the airport! Dr. Hochberg and his staff were as considerate and patient as can be. He didn't cut any corners despite my attitude and ensured we got a full checkup before departing.

Easy to set an appointment if you do it on your phone. Great…read moredoctor, explains what's going on all the way through the exam, so you're not left wondering. They accepted my insurance no problem and help me get glasses, with no troubles.

I love Dr. Weston. I started seeing him from our CHCP days. I had VSP Insurance & decided to drop…read morethe insurance. My first visit w/o insurance, I was charged $40 for an eye refraction. I am a Type 2 Diabetic & on Medicare. I called Medicare & they said Medicare will pay because I am a diabetic. I set up a 3 way conversation with Medicare & Pam & Medicare told her they will pay because I'm a diabetic. Pam insisted that Medicare won't pay for the eye refraction. I left & went to another Eye Doctor & I was told that Medicare does pay for Diabetics. I am so happy I made the change.

My family and I have been patients of Doctor Weston since the times of CHCP, since the time my kids…read morewere small and they are now forty and plus. Never has there been a time in all those years where I have not been treated with utmost care and curtesy and of course competency. We are very lucky to have Doctor Weston and his wonderful staff. Yvonne K.

I was wearing glasses, that I had purchased somewhere else, but my lens had popped out, because the…read moremonofilament line along the bottom of the lens had broken. I was driving by Envision, because they are close to where I live, so I stopped in there. They fixed it for me right away, no questions asked, great service! Would recommend them.

I have been treating with Dr. Diaz for many years. Her staff is knowledgeable and friendly. I…read moreparticularly like that the office offers the state-of-the-art innovations in eye care. Particularly, I am someone who requires being dilated annually and I no longer have to do that with manual drops. Dr. Diaz has equipment that allows electronic scanning of the eye to Avoid a day of large pupils and bluriness. The office is clean and new. It also has in-house merchandise for glasses and contacts. I am Very happy with my care at envision, and I will certainly continue to be a patient.

Dr Scanlon is the most amazing eye doctor ever!!! She provides 5-star service. She is kind,…read more patient, friendly, and very knowledgeable.. That is why i have been seeing her for about 9-10 years, maybe more... BUT to get to Dr Scanlon you have to get passed the trolls. The customer service in the front of the vision center is some of the worst I've ever experienced. I'm surprised these women still have jobs here with the way they treat and talk to people. Rude, short, snippy. They act as if you are bothering them. Whenever you walk in, most times you are made to wait a minute or so before you are acknowledged or helped, even when there is no one else there. Standing there is awkward. One of the trolls is worse then the others, but the others seem to follow suit when she is there. And on this last visit I noticed cleaning practices slacking. I watched the main troll put dirty glasses that people tried on right back on the display without cleaning them. How unsanitary... I decided to get glasses elsewhere. I'll be back in a year or two for Dr Scanlon, but if she wasn't so amazing I would never recommend this place. My advice, Just get your exam and then run far away from this place...

I saw Dr. Laura Scanlon for a severe issue with my left eye (after my 3 month old accidentally…read morescratched my eye!) My vision was severely impaired in my left eye and I was fearful that I was going to be blind in it. She was able to reverse the pain and vision loss that I had with proper medication and treatment. She is extremely professional and very kind, understanding and gives quality care. I feel like it's not that easy to find that these days everyone Dr. seems like they're in a rush and don't really give you the time of day. Thank you Dr. Scanlon!

Started tele-exam which was canceled and referred to an ophthalmologist…read more BUT overall staff was very friendly and they have a wide selection of frames.

I popped in here for an eyeglass repair (did not purchase glasses here) and the wonderful woman up…read morefront helped get me a new screw in less than 10 minutes. They also allowed me to use their restroom and when I came out to pay, there was no charge. They are so unbelievably kind when they did not have to. I'll be returning here and so should you!

I wont go anywhere else for my glasses! He fit the lenses to my face! I have progressive lenses and…read morethey were done perfectly!

Highly recommend. Small shop in Branford with lots of parking. Owner has run this store for 50…read moreyears and is the type of person you will feel good supporting. He really knows his stuff and will not try to oversell you. He has access to many frames and will go out of his way to get you the glasses you need at the best price. Support this small business!!!

This year when I walked into In Focus of Branford I had reached a complete level of frustration…read morewith other doctors and a small optical shop in Guilford that had much difficulty creating a workable pair of glasses for me. I was given an incorrect pair of glasses by the Guilford shop and told to wear it, until I got use to it. No kidding!! I was seeing the world through a fish-bowl. The In Focus people suggested I immediately make an appointment with Dr. Bowen who would start anew and write up a new script for me. Dr. Bowen did evaluate me and her script was perfectly accurate and very different than what others had erroneously written. Instead of trying to steal me away, Noelia an employee of In Focus shop called the shop in Guilford and explained to them what they had to do in order to give me a workable pair of glasses. It took weeks if not months before I would receive a pair of glasses from the Guilford shop. I decided to order my 2nd pair of glasses from In Focus. Within days I had the pair and by comparison the process was wonderfully smooth and without difficulty. I could see like an Eagle. No more fish bowls for me!! The people of In Focus know their business. A special thanks to Noelia for all her efforts to help me. I got to know everyone on a first name basis: Stacy, Boh, and Herb are all top notch in my opinion. I switched over to Dr. Bowen for the future. Some other points to mention: The prices for glasses at In Focus were reasonable. They were able to complete my order in a few days. They did not make any mistakes. In the future I will only go to IN Focus. I wish I could give them 10 stars!!

Twice they did small repairs on my glasses cheerfully and for free, even though I hadn't bought…read morethem there. The store is neat and clean and they are very nice. I plan on buying my next pair there.

I have been going here for over 20 years. The most recent visit my glasses were wrong 4x! (2 pair…read moretimes 2 incorrect lenses=4 trips). I believe the problem is the labs they use to make the glasses. Also the non-glare is not non-glare at all. It has a blue tint to it and your glasses will reflect if having online meetings. I left and went to another place who measured the glasses and told me that the glasses K&P gave me did not match the prescription. In addition the bifocal area was not level. K&P did refund my money. The response I got was, "We pride ourselves in getting it right." Yes, but clearly you do not get it right. Very disappointed. I like Dr Flor and think she is a good doctor. Lost time, gas, parking fees.

Went there because I needed an eye exam for my health enhancement program. Well they've called,…read moreemailed, texted all in the same day, more than once to remind me of my yearly exam. I did not opt in to these messages and don't know how to get off the lists. It seems the moment I get off of one, I am contacted with a different method. I don't support businesses that spam their customers.

I went to Envision because Yale New Haven Ophthalmology said they could do a referral for me to…read moreYales eye surgeons. It took two weeks and many phone calls to have Envision correctly give the referral. They also tried to overcharge me on my copay, which makes me wonder if they try that with everyone. When I corrected them they dropped the made up request. I would not recommend them to anyone.

For sure an incredible optometristread more