5 years later, I am still very satisfied with this place and especially Dr. Vaiman. I was shocked to see someone else write a review criticizing Dr. Vaiman's English. Dr. Vaiman is Russian, but she both speaks and understands English perfectly. I am TERRIBLE with accents but I never have a problem with hers. Dr. Vaiman is a rare doctor who actually takes her time with you and never makes you feel rushed. She is excellent about follow up care and I have never had any issues with her. LOVE this office, they take excellent care of my husband and myself. read more

With all due respect to the professionalism of Drs. Vaiman and Greenberg, this place has turned into a complete mess. The billing department is staffed by outright rude individuals, and the front desk is run by young, inexperienced staff who do nothing but try to sound smart while making excuses for the incorrect information they provided over the phone. A few years ago, I also had a terrible experience with the tactless Dr. Endrikhovskaya. Detailing everything would take too much time and effort, and I simply don't have the desire for that. Just--STAY AWAY! I will never go back there and wouldn't recommend it to anyone. An absolutely disgraceful place. read more

I wish I had read the reviews before booking an appointment with this clinic. I still have a bruise from when the blood test was administered. This is apparently my fault since I was nervous. Thinking like that really lacks empathy with patients. I was prescribed medication where the prior authorizations have now been denied multiple times and need to be appealed. All of this could have been avoided if paperwork had been filled out accurately and the doctor had listened to me when I was stating my condition and what I had done in the past. I also experienced the pushback other reviewers had where it is always someone else's fault and they accept no responsibility. At first I genuinely thought they were trying to help and resolve the issues but when the denials kept coming from the insurance and the insurance explained to me why, it just showed they were not really paying attention and resubmitting paperwork. The follow-up has been on my part and apparently that is annoying to this clinic. I am also awaiting to see if I will be billed for a telephone call which they claim won't be charged but given others' experiences with billing, I am not optimistic and expect that to be an issue too. I spoke to Dr Vaiman who is the Medical Director (eventually) and she let me know I can go to another provider or clinic instead of answering my questions on whether they will fill out the paperwork correctly for the medication their clinic prescribed. They had no interest in helping. She also suggested seeing an endocrinologist which had nothing to do with my asks and complaints. I signed up with Plushcare since getting another doctor with a GOOD clinic or hospital is months long wait. My Prior authorizations were submitted and approved same day with Plushcare since they filled out the information correctly. I would trust the 1-star reviews. Stay far far away. Wasted time and money and horrible experiences each time. Deeper investigations into reviews on these doctors on other sites will show others have had the same experience as I did. read more

Advanced Family Medicine - Nutritionists Near Me - Redmond, Washington

Dr. Zabriskie is the worst!! She mixed patient info and gave me horrible advise by gossiping about me with Dr Yakov Grinberg. She's not fit to give medical advise. Meeting her caused me a lot of emotional harassment and mental stress. All the women out there, please save yourself from Dr. Vinette Zabriskie. read more

Advanced Family medicine had been my doctor for over 5 years. I have nothing but great things to say about DR. Vaiman and her staff. Dr.Vaiman is always on top of things, very caring , kind and has all her attention on her patients. I am a lupus and kidney patient and has a series of health problems. Dr. Vaiman is always ready to figure out what she can do to help out with my health problems. If need to see her for an important health issue, she always finds the time to get me in as soon as possible! I really appreciate that in a docto! She is always in a good mood and a smile on her face.. Her nurse is great too! Always ready to do what it takes for her doctor's patients. I highly recommend DR.Vaiman. I was told about her through my mother, who her doctor is Vaiman too! Dr. Vaiman out of serveral doctors found that my mother had some kind of lung cancer when the other doctors didn't see it. If if wasn't for Dr. Vaiman my mother cancer probably would have spread , but because of Dr. Vaiiman finding it very early thru bought before it spread! Dr. Vaiman has helped me with my serious health problend as in fibromyalgia, anxiety, depression, etc. read more

DO NOT COME here unless you want to ruin your day and end up storming out of a clinic furiously. Never had I ever met a doctor that was so rude, unprofessional and upright selfish. My partner and I made an appointment at this clinic for an antibody test. We were greeted by the nurses, who were nice and friendly. We had a good impression for this facility until I met with a doctor at Dr. Irine's office (it turns out that person wasn't Dr. Irine but someone else which makes me believe the clinic's operational system is a chaotic mess). The moment she found out I wasn't planning to make her our primary care doctor, she flipped and asked us why I was wasting the time. I was shocked by her response and her change in tone. I thought that maybe she didn't understand why I was trying to get the antibody test. I explained while she just coldly said I was wasting HER time. I asked if she meant I was wasting HER time if I didn't plan to make HER my primary care doctor, and only received a scornful yes. I felt unwelcomed. the doctor doesn't genuinely care for her "patients", unless it's HER patients. I'm so disappointed by her unprofessionalism and truly doubt whether she she is morally capable of being a doctor, which is to put human life in the first place over personal interests. Maybe others had good experiences at this clinic, that was unfortunately not the case for us, at least not with this person (won't call her a "doctor" as she doesn't deserve it). Or maybe we were lucky to avoid this doctor as I cannot imagine to hand over my own health to someone who doesn't truly care. Update: To Dr. Vaiman. Thanks for your clarification. I am sorry for having accused a wrong person - that's never what I meant to (I have fixed my comments to exclude you from that experience). The reason I thought the person was "Irine Vaiman" was because the doctor's office where I encountered that person seems to be yours - it has a wall of your diploma and certificates. I guess I shouldn't have taken things for granted that a doctor will always use his/her own office, at least not at Advanced Family Medicine. That day was literally my first time to ever lose temper in public as I cannot think of being publicly humiliated by another person. Everyone has some bottom lines and she pushed my button at "wasting her time". She did earn the word I said to her with her own efforts. read more

Office manager/billing person need a big improvement in customer service. She just doesn't care about patients or doctors! She even told me to write a complaint letter to the doctor? Seriously? That how she is supporting her staff! I have nothing against doctors but I do feel sorry for them. read more

This is a wonderful practice with sweet front desk staff and a team that really cares about you. I personally have seen the care that they provide. Not only are the providers knowledgeable and experienced but they also try to make the treatment plan fit your needs and give you the best options possible. On top of awesome staff, this practice also provides a high end endocrinologist, a psychiatrist, an ophthalmologist, an ultrasound tech and massage therapy on site some days of the week. Really you can't go wrong here! read more

Inna is the worst office manager ever, don't trust what she says.. Horrible experience, if your looking for a new doctor, skip this place..

Dr. Vaiman is a very professional and knowledgeable in a lot of different subjects. She is also very sweet as a person and makes you feel very comfortable during visits. Unfortunately, though, the front desk is very unprofessional and rude... While doctor Vaiman herself told me I can call her for any questions, updates about my condition or whatnot, the front desk and/or the nurse wouldn't let me get on the phone with her insisting that I come in. Upon trying to come in soon as possible, they tried to get me in without an appointment. Literally. Meaning that the doctor would see me between patients. Or in a nicer way as a walk in. I totally appreciated the effort and while I didn't make it the 1st time, I came in the 2nd time during a 30 min lunch break. At this time, I was asked to pay copay and I was confused whether I should pay or not if it is not going to be an actual appointment (if I am going to pay, I might as well come for an actual appointment where I can take my time and not have to rush between patients). Don't get me wrong. These were just my thoughts to myself and not that i was trying not to pay. In either case, instead of educating me as to why I am charged the copay regardless and or give me time to figure stuff out, the front desk girl added that it will be an actual appointment and not between patients. While this is what I may have needed, it wasn't the right time because I didn't plan to come for an actual appointment since I had limited time. When I told her this, her attitude changed and she rudely said: "you don't want it? Ok I cancel it." I felt very embarrassed and had to leave. I told her she didn't have to get upset or take anything personal, she smirked and said: " have a good day." They should train their staff to be professional... this is a medical facility which will probably not happen. read more

I recently stopped going to this clinic after seeing Dr. Vaiman for over 15 years. The front desk staff have always been for the most part rude and inefficient, as have many of the medical assistants and nurses, but I put up with them because I liked Dr. Vaiman. Unfortunately, over time I was treated more and more poorly, both by the staff and by Dr. Vaiman, and on my last visit I waited almost an hour to get into the exam room. Then I sat in the exam room waiting for another hour and an half! I was then seen for less than 5 minutes and basically simply blown off. After this, I transferred all my records to the doctor my daughter uses and couldn't be happier. This is something I should have done long ago and I strongly encourage anyone considering this office to look elsewhere. I don't know what happened to Dr. Vaiman, but she seems to have simply lost the care and concern she used to show her patients. read more

We've had an awful experience at Advanced Family Medicine hospital where sloppiness and ignorance prevails. When we came in with two kids under 3 at the hospital, staff (two people from 3) sit relaxed at their chairs with masks under the nose! People?! COVID spread not only through mouth..a woman checked the temperature and after that we were spending 1 hour and a half doing paperwork and just waiting for the doctor who told us that she can't see us because we 6 days ago have a sore throat!! WTF?!?!??! We had a cold 12 days ago which lasts for a week without fever or anything..According to the CDC.gov : "You can be around others after: * 10 days since symptoms first appeared and * 24 hours with no fever without the use of fever-reducing medications and * Other symptoms of COVID-19 are improving*" Question 1: we spend in the hospital 1,5 hours..Hmmmm in case we had COVID is it not dangerous for personal and people who was around??!! Question 2: where the doctor Liubov Endrikhovskaya got her diploma? And does she open CDC sometimes or update her knowledge somehow? Question 3: what's chance they spread infection to us due to not wearing mask properly and seeing a lot of patients?! read more

That place is just wasting time and money place I went there for my mom she hated there they don't help you just asking too many questions than taking your money read more

I've been going here for 5 years and have always been happy with the service. I've seen several of the doctors and they have all been really knowledgeable and helpful. Last year my hair started falling out like crazy (I'm in college...so it wasn't okay) I was freaking out about it, basically in tears. They calmed me down saying it could easily be something simple like an iron defficiency and sent me home with iron supplements. They checked up on me a few days later and by then everything was fine. I like that they always follow up, it makes me feel that I can rely on them. I've also had to get my blood drawn several times which is never fun, but they do it quickly and basically painlessly. The doctors are reliable, easy to talk to, and the office is close to where I live. I am very happy going here. I gave it 4 stars because Yelp is stupid and keeps filtering my 5 star review. read more

The front desk and nurse are just so rude and unprofessional... the doctor wasn't very nice either... I won't be coming back any time soon

Dr. Liubov Endrikhovskaya is a great doctor, she gave enough time to hear me, understand the issues. she is quite thorough in her job. She has good knowledge. read more

I've been going to AFM for 15+ years--they are absolutely terrific. The doctors are extremely knowledgeable, caring, considerate and have good common sense. They don't focus on covering their own butts like so many other clinics seem to be concerned with, and instead focus on providing real care, guidance, and recommendations, based on what will truly help you as a patient. They evaluate the pros and cons of each approach, answer as many questions as you have, and have a dialogue with you that shows they genuinely care for you as if you were family. read more

They bill you an office visit for a flu shot and of course, insurance would reject that. At the end, you will be paying $60 which is 100% covered. Avoid them, you will not regret. read more

Horrible service. Rude and unpleasant staff. They hide the true cost of the visit, upsell you on medical services while you're there, then hit you will an expensive bill. I was there for a medical service that is 100% covered by my insurance; they convinced me not to get that, then gave me a bunch of medical tests that I didn't sign up for, while telling me "it's covered" to get me to do them; I was under the impression that it's still 100% covered. So instead of receiving the 100% covered service I was there for, I received a bill for some medical tests that were completely useless. I called them to point out their unethical practice, and they hung up on me after yelling at me. Besides unethical upselling and hiding practices, they don't have empathy and the attitude of wanting to help people to be a helpful medical clinic. They're here to get as much $$$ from you as possible. Please avoid. read more

Came here for immigration physical exam, price is $200 just like other doctors. Gor my paperwork within the week. Doctor was very understanding, didn't made me do blood test which cost my friend 1k at another clinic.. got a few vaccines and it's all done! read more

This review covers two good experiences I have had with this office. After coming down with a terrible cold that wouldn't leave I found this place. I had called my insurance company for a referral and they directed me here which was close to both work and home. The office itself seems pretty outdated and dirty. The receptionist was nice and friendly though, which I appreciated! I saw Tatiyana who was friendly, thorough and helpful. Plus, she gave me samples so I didn't have to spend money on a Rx. I came back a second time to have my blood drawn and they were so patient with me as I think needles are about the scariest thing ever. One nurse held my hand while the other nurse drew my blood! They called me back in once the results were back to go over the results and what they meant, which I appreciated. If you have the sniffles or any other medical issue, try them out! read more

Unfortunately, the billing department still has not figured out how to do its job. I was told at a visit I owed $150. I asked for a bill. I started getting threatening calls to pay. I asked for a bill FIVE MORE TIMES in person at a visit, on the phone and via email. I finally got one SIX MONTHS LATER. I called and paid the next day. Three weeks later, I got a notice from a collection agency demanding I pay the bill, plus interest. Total idiots! read more

Terrible place! This is going to be my last visit here... they do blood test when it's not required and they treat without giving right medicine. I went to doctor here and next day when I was still in pain, they asked me to go to urgent care instead of checking how their diagnosis was working! I went to urgent care and the Urgent care doctor who said that I was treated with wrong medicine and didn't need any blood test. With the new diagnosis, I was finally out of pain and was able to sleep. Never gonna return again! read more

I do not recommend this place. I had to switch to a different clinic. There were constant billing mistakes. If you call and ask for clarifications you will most likely be treated as you are an idiot and everything is your fault." Doctor L.H. oftentimes makes medical diagnosis based on her iPhone search. If you got to be seen by different doctors in their office you might get completely different diagnosis of your condition. Office processes seem to be disorganized, and their front desk forgets their follow up tasks easily. Just keep away from this establishment for your and your family sake. read more

I've been there twice and won't use their services again. They seem to be really concerned about up selling their services and disorganized.

Do not go to this place. I was forced to use them with my insurance and after 7 years they decided to drop my whole family from the office because I overlooked a 150$ bill that I never received. All my kids have full coverage but they refuse to take them because of a minor payment. They treated me like I was some deadbeat Mom and couldn't be a little bit reasonable even after I offered to pay the account they said it was too late! This is insane and I can not believe doctors office can do this to a family read more

I have been a patient of dr. Vaiman for about 20 years and very happy finding such a doctor as Irina. She is very professional, courteous, knowlegable and can always find time to listen to the patients' concerns. Not just ones she could find time and accepted me in a very short notice if I needed immediate medical help. It is very important to have a doctor like Irina and completely trust her. read more

Horrible clinic ! I wouldn't recommend this place for anyone looking for genuine diagnosis. I went here for medical checkup when i was pregnant, i already had a whole body checkup done before. The doctor, just to make me use their facility, scared me that i might have thyroid and it will affect my baby. The worst thing u can do to a pregnant woman is scare her that u have something that will affect your baby. Doctor's ulterior motive was to make me use their ultrasound so that they can charge me lot more. There's nothing called medical ethics. They are just looking for ways to charge you in whichever way they can. read more

I had two appointments now with Dr Nataly Pasumansky. Her bedside manner is absolutely terrible! She interrupts when you talk, she is rude and smirks at patient's questions without explaining anything clearly. She first gave me one antibiotic which didn't work and then she gave me another one without giving me an explanation why she thinks this one may work better or why she didn't start with this one to begin with. Initially I came in thinking I will get all the tests done to rule things out, which she initially didn't want to do but then started pushing me to do more testing...The more I talked to her, the less I wanted to have any further interactions with her. So I just left. The only doctor that's worth seeing there is Dr. Vaiman. I saw her once in the past and she was great. I wanted to see Dr Vaiman in the first place but she was booked unfortunately. read more

Friendly and knowledgeable office staff. Dr was very through and spent a lot of time with me. I felt well taken care of. read more

I chose Advanced Family Medicine when I got sick last weekend because of 1)insurance, 2)proximity to my apt, 3)they had a good review on my insurance provider's website. I ended up meeting with Tatyana S. (she's not an MD, but maybe an NP? sorry I can't quite remember), and I had a great experience with her- she was very knowledgeable, thorough, easy to talk to, etc. I give her 5 stars. Her assistant however, I give 2-3 stars. As most of the other staff in the office seems to be, I think her assistant was primarily Russian(?)-speaking, which is not a problem at all until it really got in the way of our communication with each other. She had to explain certain procedures to me, and all of the follow-up from what Tatyana ordered, so it got a little frustrating because I couldn't understand her and she couldn't understand my questions. Later on, when I called back I had to speak to Tatyana's assistant again and as nice as she is, I just wanted to scream when I finally got off the phone with her. It was no life or death matter, but when your doctor is being specific with you about your health, you want to make sure you understand it all, right?? Difficulty communicating with your doctor's assistant is just really frustrating. read more

I've been going to Advanced Family Medicine for a few years now, and other than Dr. Kutsy. I have nothing bad to say. I would recommend AFM in whole, except for Dr. Kutsy As for Dr. Kutsy, I would give him personally 1 star. I've been to many other neurologists over the years and he is by far the worst. During my initial visit, interrupted almost every time I tried to explain something to him. I also had to reiterate certain aspects of my medical history and symptoms because he hadn't been listening the first time. I had some procedures done for a separate issue done years ago, that he seemed to know little about the subject and yet had strong opinions about the validity of the procedure and the long term effects. Not seeming to take into consideration that the procedure had been effective, it had been in a different area than the area I'm having trouble with now, and the procedure had been done so long ago that the effects could not have possibly lasted that long. Moreover, scheduling is a nightmare. Twice I've made appointments to see him weeks in advance, and twice he has rescheduled me days before the initial appointment had been set. The first time, the appointment got moved to the following week. The second time, I was given the option-after waiting 3 weeks to discuss the results of my MRI with the doctor- of leaving work in the middle day to see him or of waiting until the following week because he couldn't get to the office early enough to make my scheduled appointment. While he did call me with my test results, I had to wait a week from the time his office had received the radiology report before I could hear the report. I called in, and while the office had the results I needed to wait until he came in at the end of the week to sign off on the them. To summarize, he doesn't seem particularly knowledgable or sympathetic. He didn't seem to care about what I had to say, and the scheduling is entirely unprofessional. read more

There is the very friendly and knowledgeable staff at Advanced Family Medicine Clinic. They always ready to help. All staff is really valuable support to the team of excellent medical providers. read more

I don't understand these bad reviews. This is the all around best clinic I have ever been to and I am 60 years old. All staff is very kind, polite and professional. Wait times are the shortest of any other clinic. read more

Excellent doctors with efficient staff. Highly recommend this practice to anyone looking for excellent medical care without a waste of time.

Went there with bad fever and sharp pain in my throat, feeling awful. They took my ID and insurance card and then made me fill out forms with exact same information as in the docs that I gave them: first, last name, gender, address etc. I filled out one form, then it turned out it was the first one in a whole stack. I asked the receptionist girl to help me fill them, she refused and said that they would not treat me unless I fill them all. I left. Very bad service, please avoid this clinic. read more

TERRIBLE receptionists. Illiterate, forgetful, rude. I've been put on hold for 20 mins at a time!!! Wtf!!! They don't treat you like you're a priority or even the leaSt bit important. The phone service is terrible, their hold message is redundant and the person who recorded it has the most annoying voice in the world. Hate this office. It's run down. My PCP is wonderful though. Sad she works for such a terrible establishment. read more

If I could I would give less then 1 star for this clinic. Me and my husband were patients of Dr. Irine Viman. The main disappointment were that every my visit I had to explain situation with my health again like it was my first visit although it was written in my profile at doctor's notes. She never bothered to take a look in my records to be ready for a visit. This is not what I expect from my permanent FAMILY doctor. The other thing is during appointments I had to listen dr's opinion about healthcare in Eastern Europe where I am from instead of discussing my health and reasons I visited doctor. Moreover, I never got a call about results of my tests neither from doctor nor from her assistant Maggie. Every time I had to call and figure out everything myself. My husband has had an appointment to get prescription for pills he takes for years. Four months later prescription was still not in pharmacy! Very good characteristics of staff's responsibility (whoever is responsible for this routine). The last drop of my patience was extremely rude behavior from the person named Henna (Hanna?) from billing department. I called them with some questions about bills I got. First of all she cut me all the time during our 'conversation' without even letting me to finish what I wanted to say and in the end she said she didn't have time to talk to me and just hung up!! It is extremely poor service! I am very sad that this kind of people with horrible attitude to their duties and patients make an impression of Eastern Europeans here in the U.S. read more

I didn't get my report after 1 month of my annual health checkup. I have to call multiple times.

I have been there twice, and visited Dr. Nataly Pasumansky. They sent me to X-ray, blood test, etc. which end up cost me a lot, but never able to diagnose the problem correctly. read more