Love my new teak table and chairs! So great for the beach! Chris was very knowledgeable and…read morehelpful with helping us decide what furniture to get!

If If I could give this business a zero I would.......Recently, moved to Jax, walked into this…read morefurniture store to furnish my new home and the guy that worked there was a complete JERK....He was a bald headed man with an insultive tone.....I was asking about twin beds for my kids, and all he wanted to do is make wise cracks and unprofessional comments.....I was disgusted by his tone, and I wondered if he owner knows about his arrogance.....This made me feel as though I was in a Low-life store dealing with an uneducated jerk.....I was going to purchase a bedroom set for my wife but his lack of professionalism was paramount. Do not let this guy sell you anything, he is rude and uprofesional and most of all his furniture is way over price compared to other stores close by.

I had been looking for a specific table for almost 5 years. Relocated to Jacksonville and found…read moreWayne's Fine Furniture online and called. Charlie was amazing! I was expecting him to tell me he could not find the table like everyone else. BUT he knew exactly what table I was talking about and told me he could get it and GOT IT!!! Charlie went above and beyond to get me this table. Excellent customer service, knowledgeable, and trustworthy. I'm so grateful to have found this wonderful store and Charlie! Delivery and setup was fast and professional. I highly recommend this furniture store!

The huge showroom feels very dated. The inventory seems like something you'd find in your…read moregrandparents living room from the 1980's. I I purchased a beautiful marble coffee table there about 10 years ago. I was sad to how little had changed in the past 10 years. I want to support a local family run business but this place just isn't worth the trip. There aren't many decent furniture stores left in Jax. FurnitureMart on Atlantic offers some of the higher end brands via special order. Hugo's was a disappointment.

If you are looking for high end furnishings or just a unique gift item then Hugo's is the place to…read morego! The showroom is stunning and unparalleled in Jacksonville, FL. The customer service is excellent and is personable. It is a local, family owned, small business. The same family has owned it for 92 years. Definitely worth a visit! Everyone is welcome, it isn't just for designers. The store has always been open to the public.

Great prices, very nice, & helpful! I could not have lifted all the furniture in my truck and he…read morehelped take a few pieces apart so it would all fit.

Started out with what seemed like a great experience. We were looking for an outdoor sofa and found…read moreone. The sales lady was super helpful and told us if you are not in a big hurry we will be having a Labor Day sale, she offered to email us. She did too we were amazed. I called and spoke to her thanked her and asked about delivery how long would that take and was it in stock. She advised we would be charged 99.00 for delivery but we could come and get it that day. We decided we would pick it up so I gave her my cc so it would be ready for us. When we arrived at the store and talked to her I see a sold sign on the Floor Model of the sofa and she wants to know if we just want to go out the front door. WHAT???? I never asked to buy the floor model I want a new sofa. And who assumes a customer wants a used sofa???Scotie and I step out to discuss and she comes out to say that she just found out they can no longer order that model. So I then check their website find the sofa same price with free delivery. I go back into the store and ask why can I get this from your website but you can't order it and the delivery is free. The manager responds and says there are only floor models left that's what they would ship you.Even more stunned by this nugget of information. I then ask where does it say this is a floor model? This question was met with a blank stare from all 3 of them, like I'm the crazy person. I said you can't sell used furniture as new without telling the customer. No response. Apologies from Angela but nothing from the manager. I did give Angela the benefit of doubt she could have misunderstood... I guess?. To her credit she took accountability and she was very apologetic. but common sense says people don't go to a furniture store to buy used furniture. One more time I say if I buy a floor model it should be my choice not yours this is very dishonest. And a floor model should have a way bigger discount than 500.00. Nothing no response except from Angela that they may have to note that in the future on the website. I'm like well what about you were going to charge for delivery...the manager says well they put it on a pallette and deliver it that way...again missing the point that they were going to charge me 99.00 for delivery and of an undisclosed used sofa that was eligible for free delivery. We live a whole 4.5 miles from the store and would have charged me 99.00 delivery thats free on their Website. We told friends about this place encouraged them to go check it out...Im so embarrassed about that and trust me we will correct that!!! The only solution offered to me is a refund which I agreed was necessary as in principle we wont support unethical businesses. This company doesnt deserve our business or hard earned money. We were so stunned by this unethical practice and zero attempt for customer service. Buyer beware you don't know what you will get here but based on our experience you won't get honesty or customer service and possibly won't get new furniture.

Nothing but great things to say about Teak Plus. Devyn is extremely responsive, a lot of the…read moreproducts were back ordered and he was able to respond to me in a timely manner. Although the furniture took a bit to arrive(this is an Indonesian wood so it takes a bit to arrive, also considering the supply chain issues). It looks beautiful on my patio. Don't waste the inflated price tag at Restoration Hardware!

There is not a section for the furniture source at the avenues mall... They're the same place I…read moreactually went to both the one in St. John's had less to choose from then the one in avenues. I went a few times, and didn't find exactly what I was looking for, I would much rather have zero furniture than not what I wanted. I went about three weeks ago to the avenues location, and it was helped by Iz. She walked around the store and pointed out things that she thought I would enjoy, that, met, what I was looking for, with zero pressure. I found exactly what I wanted within 30 minutes of walking in and about 30 minutes later I walked out a very satisfied customer. Knowing that within 2 to 3 weeks, my sofa and loveseat would be gently placed in my living room. I think this store has everything from the eclectic buyer, to the eccentric buyer, to the every day norm buyer. I'm very happy that I found exactly what I wanted, and a price point that made sense to me, and was able to be delivered effortlessly on my part. I highly recommend furniture source, and I recommend Iz even more. I was without living room furniture for about five months, because I could not find what I wanted, imagine going that long and then within 30 minutes of walking in having exactly what you want! So head over to furniture source, ask for Iz, and come home with some amazing furniture!

Bought a Sofa and Love seat ,and bought the warranty since the purchase price was in the thousands…read more The back of one seats does not come completely up now. The stitching has come up and the leg rest padding is gone and the wood pushes against my legs. This happened in year one of a five year warranty... I've tried for almost a year now even went through management to honor the warranty they sold me. And yet no help. No service after the sale. And just a sorry we don't carry that sofa anymore and can't help you. And when I bought these, the salesman said all was covered in the warranty. Even a scratch. The warranty company said only the motor was warrantied. This company Lied to me and has done Nothing to correct the Broke loveseat. Buyer Beware. They aren't even on BBB but I did open an case with the States Attorney for their lack of help after the sale and promised verbally everything would be taken care of if any issues. The old Bait and Switch... Fair Trade Act to protect consumers.

This place has very comfortable office chairs at competitive prices and are much higher quality…read morethat what is offered in more big box office supply stores. Of course, I fell in love with the one that's brand new and $185 that would not match my home office, but what can you do? A lot of the merchandise is pre-owned bank furniture (but like new) with just about everything you could possibly need to furnish a business office, conference room or home office. In addition, he has a catalog of office furniture that can be special ordered for your specifications. When I visited, the owner greeted me right away and showed me some of the pieces he had acquired. All of the chairs are very high-end, high quality and super comfortable ranging from $65-300. A few of the models he had on the floor were brand new offering top-notch benefits and features. There was no high pressure sales from this guy and I felt very comfortable that he knew his product and he even took the time to demonstrate a few of the more popular Executive High Back Chairs he sold. If you are in the market for a new office chair and someone who sits in front of the computer all day, this store really has a terrific selection. And considering the hours one may sit while working, some of these high-end chairs may be just the right investment. Although I left empty handed, it's nice to know where I can save when I'm ready to make that purchase.

Nice used office furniture at a decent price owner is friendly and willing to make dealsread more

I needed a good quality bunkbed for my 2 boys and this store has many options with great prices! I…read moregot a great deal and excellent customer service. Check them out you won't regret it.