Yes, his visits are quick. But don't underestimate this man. His base of knowledge is vast. 10…read moreyears ago he diagnosed my gall bladder as OVER active when the concept was just new to medicine. This was after 3 months of regurgitating everything I ate and being told by multiple doctors that my tests showed nothing was wrong. I have complex GI issues, and return to him from Virginia for treatment because he is the best. Fact.

Go to someone who at least pretends to care about their patients. Thankfully Dr. Gupta will rush…read moreyou out the door and give you more time to find a different doctor.

Excellent care by all the staff and nurses. Dr Malamood is an extremely personable doctor and there…read moreis never a wait for an appointment or surgery

From the owner: Our mission is to provide comprehensive care to our patients in a courteous, efficient, and…read morecompassionate manner.

After several months of stomach pain, I went to my regular doctor and he referred me to this place…read more The doctor I saw (name intentionally omitted) was very good and took a long time to listen to my story and find out what I thought was going on. He has two different offices (one north in Clifton Park, and one south in Albany) and very early hours on certain days (like 7:30AM, which is perfect for me). We discussed various symptoms I had and in the end came to an agreement to start a new medication and see how things are going in a couple of weeks. He made me feel very comfortable during the entire process. Their sign-in procedure involves using tablets, which I suppose are better than paper forms. The place was easy to get to, and there was plenty of seating in the waiting room. I sometimes end my reviews with "I can't wait to go back" but that doesn't seem right for a specialized doctor's office! However, I do feel comfortable going back again for my follow-up.

The never ending scheduling problems continue even after a "change in system". Can't make a 6 mo…read morefollow-up appointment at the conclusion of a visit. When calling two months ahead of next required visit, the doctor is all booked. No follow-up, no system to keep patient informed, no way to know when is the optimal time to attempt to schedule next visit. Scheduling staff is uncaring and going through the motions. After being on hold for twenty minutes, finally got someone obviously working unsupervised from home with a dog barking while I try to explain my needs. Gave her my name and doctors name. After a a pause I got : "Date birth?", followed by :"Name?" No courtesy, obviously no caring. Just another annoying caller, no interest in trying to solve the problem. Basically:" Here's what I've got in the system, take it or leave it".

I had Dr. Michael Chase. The procedure went well, he figured out a major problem quickly and I am…read moreso glad he did. However, they decided to put me on a medication knowing my history of migraines that causes headaches unkown to me and I had a major reaction to it. I went and saw my regular doctor suggested by them and she changed my medicine and now I am on my road to recovery.

Regarding type of care, both my parents died of colon cancer. Regarding care quality, I couldn't…read moreask for a more well informed staff. Regarding the office experience, there was no wait going in and I only had to wait a few minutes before Dr.Coomes appeared.

My partner saw Dr. Kumar for a routine colonoscopy. After the procedure, the doctor came out to say…read morethat there were not meaningful results due to "poor preparation" and that he'd have to do it again in 2 years (rather than the typical 5). I was confused as my partner followed the instructions exactly, which involved taking MiraLAX and another OTC laxative pill. I told him this. I also said that when I had my own colonoscopy, I was prescribed Suprep. He said that would have been better. The nurse agreed Suprep worked better for her. Why on Earth would they have directed him to do an ineffective preparation? That means they billed insurance for a procedure that was predictably ineffective. And now insurance is going to charge my partner a copay, and he can't get the test he needed covered by insurance again for several years. This procedure should not have been billed, and the doctor should have been apologetic for the time wasted and offered to do it again correctly.

Refuses to realize my GI symptoms are diet-based rather than in my head and insists I take a double…read moredose of 40mg (80mg) PPI despite me explaining to him that I still experience reflux/heartburn while taking it and that it doesn't work. Does not address or fully listen to my symptoms or concerns.

this practice is absolutely awful...... I had the same gastrointestinal doctor for 30 years…read more.... when he retired, he referred patients to this practice....... I went for the pre-colonoscopy appointment with the NP, and attempted to schedule my procedure.... I was told that they didn't have a September calendar yet, and to call back...... I waited a couple of months, and called to schedule...... Was told that the "scheduling unit" would call me back..... 6 weeks and 3 phone calls later, and not a word from scheduling...... I am now moving to another practice, and requested my records be sent there...... Big surprise, it has taken me 4 phone calls, and multiple assurances from Upstate staff that the records were being sent, to finally get the records less than a day before my appointment tomorrow...... This practice is a factory, and has terrible customer service...... Absolutely would not recommend them.......

I'd give Dr.Pronold 5 stars without hesitation. Staff is another story. They call with the results…read moreof my colonoscopy. I miss the call. I call back within 10-15 minutes and get sent to a to an " call center". Every one of them sounds like I just woke the up. They take my messages & say someone will call right back. They don't. The portal sucks as well. Never lets me in. As I said Dr.Pronold is Great!!!

My fiance had gone to this location and met with Dr Brett Sklaw, regarding stomach issues he has…read moreendured for years. At my persistance, I made him go to the dr to get checked out. The dr then suggested an endoscopy and some other testing to be done. Supposedly everything came back normal and the doctor literally told him "well, i have no clue why ur dry heaving every morning and feeling sick to your stomach all the time. Only thing i can suggest is that since you have been living with it this long, i guess you can continue to just live with it". WHAT!!!? what kind of doctor says shit like that? Fast Forward to December 2017. Fiance went to primary physician with severe stomach pain. Primary suggested he go to Upstate Gastroenterology office. I explained the problem we had with that place 2 years ago. He then told us that Dr Sklaw no longer works at that location, and to see Dr Pronold. So primary doctors office made an appointment at gastro dr for the next day. Around 4pm (same day) we realized that his ultrasound results and blood work would not be back in time, so i called gastro office to cancel and reschedule for next week...well, when i called, all i got was a voice mail. ok, fine, so i left a detailed voicemail asking to cancel and reschedule the appointment and for someone to call me back. Well, i didnt hear anything from then, so at 9am (normal business hours) i called their office. It went to there answering service. I continued to call the office until they FINALY switched the phones from answering service to their stupid ass voicemail. Are you serious?! So, yet again, i left a msg asking for someone to call me back. 4pm The office FINALLY calls me back to say that "someone" cancelled hi appointment and rescheduled it for Dec 19. Umm, im the ONLY one who makes his appointments, so who exactly rescheduled? The nurse was like "idk, but it was rescheduled for him to see the nurse practitioner". I said "no, he needs to see the doctor, not the nurse practitioner". she then told me " the nurse practitioner can take down his information and then she can then talk with the doctor to see if any testing needs to be done" why not just cut out the middle man and let him see the friggin doctor? UGH. this place is so unprofessional, its not even funny. What a joke. Im just going to find a diff gastro dr for him to see, and this place can go to hell for al i care. idiots!

From the owner: Welcome to Upstate Gastroenterology - Michael J. Finnegan, MD. Our physicians specialize in colon…read morecancer screening, Berrett's esophagus and esophageal cancer screening, Crohn's disease and ulcerative colitis, pancreatic and bile duct disorders, liver disease, chronic abdominal pain, and irritable bowel syndrome. Call us today and let us know what we can do for you!

It is what I would say, "It is a well oiled machine." Everything runs smoothly from appointment,…read moreto pre-op, to procedure, to post op. Customer service, dignity, respect and expertise. Very knowledgeable group.

my mother received a biopsy to check for throat cancer on 3/4/26 and was supposed to receive the…read moretest result in 5 business days and it's now the 8th business day. Still waiting a response back, in addition to my mom having a conflict with the doctor who performed the procedur. wouldn't recommend this facility and would look to seek other professional/clinical assistance

I saw Dr Pearlstein and Dr D'sa. Both were excellent. Kind and compassionate. The nurses were very…read morenice also and respected my patient rights, which is very rare these days I'm sad to say. I highly recommend this practice.