After several months of stomach pain, I went to my regular doctor and he referred me to this place…read more The doctor I saw (name intentionally omitted) was very good and took a long time to listen to my story and find out what I thought was going on. He has two different offices (one north in Clifton Park, and one south in Albany) and very early hours on certain days (like 7:30AM, which is perfect for me). We discussed various symptoms I had and in the end came to an agreement to start a new medication and see how things are going in a couple of weeks. He made me feel very comfortable during the entire process. Their sign-in procedure involves using tablets, which I suppose are better than paper forms. The place was easy to get to, and there was plenty of seating in the waiting room. I sometimes end my reviews with "I can't wait to go back" but that doesn't seem right for a specialized doctor's office! However, I do feel comfortable going back again for my follow-up.

The never ending scheduling problems continue even after a "change in system". Can't make a 6 mo…read morefollow-up appointment at the conclusion of a visit. When calling two months ahead of next required visit, the doctor is all booked. No follow-up, no system to keep patient informed, no way to know when is the optimal time to attempt to schedule next visit. Scheduling staff is uncaring and going through the motions. After being on hold for twenty minutes, finally got someone obviously working unsupervised from home with a dog barking while I try to explain my needs. Gave her my name and doctors name. After a a pause I got : "Date birth?", followed by :"Name?" No courtesy, obviously no caring. Just another annoying caller, no interest in trying to solve the problem. Basically:" Here's what I've got in the system, take it or leave it".

feel in here. Waited a pretty long time but then I had this great tech come in and take blood…read more Her name is Ursula. I really enjoyed the fact that she didn't hurt me and that she was quick and she was just so pleasant

I go there voluntarily and they ask for a urine test for protocol. They left out the part that they…read morescreened me for drugs as well. I wasn't court ordered I was there to get mental help. Intake took hours and I was t able to make a phone call. Without my authorization they tested my piss for other reasons. What bull shit is that? I refused the blood test and I am positive the urine test wasn't mandatory but the doctors want to shove there noses in everyones business. I wasn't suicidal or wanting to hurt anyone. The moment I told the dr the drug screening was unnecessary he gave me attitude. Hudson hospital is a joke and they take advantage of people. I've sued this hospital before and won I'll certainly do it again. This hospital is already on thin ice I will ruin everyone's career get a lawyer and take this to court. I play no games. I want this case public immediately. The hospital keeps taking down my posts to cowards

My experience with Dr. Yogesh Gupta was not a good one. I came into Advanced Gastroenterology…read morebecause I had been having gastrointestinal pain and I wasn't sure what was going on. This man has NO bedside manner and doesn't seem to care about his patients much at all. I walked into the office as a twenty-something and immediately upon hearing I was having pain he said he would schedule me for a colonoscopy. I hadn't been in his office for 2 minutes and he was kicking me out and sending me for expensive test number one (one which I thought I wouldn't be getting until I was 40+). I got to the hospital for the colonoscopy and it turns out he also had me scheduled for an endoscopy, which he didn't tell me about, which just shows the lack of communication he has with his patients. I got copies of my charts because I like to have records of all that and he had my medication history incorrect, which could really affect his treatment plan. Eventually after close to half a dozen expensive and invasive tests I was diagnosed with Crohn's disease. Upon diagnosing me he didn't take the time to explain anything to me or discuss how having this chronic illness would affect the rest of my life, but just kind of sent me on my way. He prescribed me the mildest medication he could, because he said he didn't like side effects of medications, which is valid, however I was having severe symptoms and needed stronger medication that would address them. This medication was very expensive and did little to nothing for me and I had to take it three times a day. Eventually I switched gastro providers and my new provider immediately put me on a steroid which made my symptoms go away and was much cheaper. The new guy told me he wasn't sure why I had been on the medication I was on as it hasn't been proven very effective and is supposed to work on Crohn's disease located in the colon and mine is located in the small intestine. Overall, Dr. Gupta doesn't give enough time to his patients and doesn't seem to care about the quality of care he provides. He seems much more interested in overscheduling his office and passing you off for as many expensive tests as he can.

From the owner: Welcome to Advanced Gastroenterology. We serve the Capital District and our specialties include…read moreacid reflux, colitis, hepatitis, gall bladder, hemorrhoid therapy, colon cancer screening, diverticulitis, polyps, virtual colonoscopy, and more. Call us

Go somewhere else! Communication among the staff in Poughkeepsie office is atrocious. Was told I…read morewould be able to book a procedure within a week by the doctor, but the office staff is clueless on the understanding of a week is. Go somewhere else if you want to live. The only thing they care about is the paycheck.

I seem to be reliving the same issue with this group. Three…read moreyears ago I saw a doctor here, prostate exam. All seemed fine as I heard. Fast forward I upon referral from a general practitioner am referred back to this office for concern of possible enlarged prostate. Able to schedule an appointment relatively quick, I was surprised at that. On my scheduled appointment date. I'm seeing the same doctor I saw three years prior. He starts our visit with. "We never received your PSA results ". I responded my what? He states he requested a PSA test, wouldn't you think. If a doctor makes a request of a patient and the results never come in. That doctor would make contact with the patient? And now said doctor has retired and it's been over a month that I've been waiting for replacement doctor to receive a follow up appointment. This group isn't quick with replacement of retired doctors not communicating with patients with concerns of their health care.

It is what I would say, "It is a well oiled machine." Everything runs smoothly from appointment,…read moreto pre-op, to procedure, to post op. Customer service, dignity, respect and expertise. Very knowledgeable group.

my mother received a biopsy to check for throat cancer on 3/4/26 and was supposed to receive the…read moretest result in 5 business days and it's now the 8th business day. Still waiting a response back, in addition to my mom having a conflict with the doctor who performed the procedur. wouldn't recommend this facility and would look to seek other professional/clinical assistance

There was a mix-up with some paperwork from a previous appointment, so I brought it along to get…read moreeverything straightened out. While sorting that out, the clinician noticed a detail that was worth following up on and explained why. The staff handled the paperwork without making a whole production out of it.

My major complaint is lack of quality communication. The nurses are just sitting in front of the…read morecomputer screens chatting about their home/social lives. Yesterday, I am standing at the nurses station for 3-5 minutes and a nurse finally addresses me asking "Do you want something?" In my head I'm thinking- No, I'm standing here adorning the the counter. No one wants to be bothered. If my husband needed changing, a beverage or info regarding his medical plan it is ignored. I used to recommend Albany Med with high marks, no more!!! Oh, and the attending physician never even tried to connect with me for two days after I left several avenues to communicate information. If anyone assures you that they will contact you with any significant updates- they lie. To be fair, I am specifically commenting on D 420's.

the whole venture was so chaotic i wouldnt wish the experience on anyone. You need a lawyer to…read moredeceiver their rules and regulations for appointment ,their staff is unhelpful and non caring .went their for follow up from hospital asked questions about why i was there never was looked at for reason i made appointment/ was rushed to make other procedure's dont i repat go their havent even seen doctor to late to change to get timely appt' with different practice hope doctor is 100% better then his staff! 0 stars

I recently had my second colonoscopy with this practice. The doctors, nurses and staff were all…read morewonderful and caring. I would not go anywhere else.