A Heartfelt Thank You to Hackensack Hospital and the PICU Team…read more From the moment we arrived at Hackensack Hospital, I knew we were in caring hands. What we were going through was incredibly scary and overwhelming, but the doctors, nurses, PCAs, and entire PICU team made an experience that was so frightening feel a little easier for our family. I cannot fully express how grateful I am for Dr. Ali and his entire team. The compassion, professionalism, patience, and dedication they showed us meant more than words can say. They not only cared for my child medically, but they also gave us reassurance and comfort during one of the most difficult moments of our lives. And the nurses--WOW! I want to give a very special thank-you to Claire, Thalia, Mia, and Joan. Your kindness, compassion, and the way you cared for us will never be forgotten. You made us feel heard, supported, and safe when we needed it most. I also want to recognize the PCAs, including Ari and Ktis. You welcomed us with such warmth and kindness and made us feel like we were not alone. Every little act of kindness made a difference. The PICU team was truly amazing. There are honestly no words that can fully express how thankful I am for every person who played a part in our care. Each doctor, nurse, PCA, and staff member contributed to making an incredibly difficult experience more bearable. Most importantly, I thank GOD for bringing each and every one of these individuals into our path. I prayed for strength, guidance, and healing, and I am so grateful for the people God placed around us during this journey. To everyone at Hackensack Hospital: THANK YOU from the bottom of my heart. I will forever be grateful for the care, compassion, patience, and love you showed my child and our family. You didn't just take care of a patient--you took care of a family during a moment when we were scared and vulnerable. For that, I will always be thankful. May God bless every doctor, nurse, PCA, and staff member who cared for us. You are truly appreciated, and you will never be forgotten. With heartfelt gratitude, Nunnally Family

Working here was a nightmare. Micromanaging Mis management…read more Setting up for failure not success. You get used and set up. Stay away from this place. You will get screwed over

One of the worst hospitals in New Jersey. They have refused my mom fluids when she is severely…read moredehydrated. She has been there for months with no diagnosis. The GI team is very unreliable and lapse in care. They also dropped my mom on the floor which led to severe skin tears when picking her up. The medical doctors do not respond when called. Awful experience.

My husband had a procedure done today in the outpatient department. He felt the hospital was very…read moreclean. the staff was very friendly and organized. It was great that he didn't have to wait long in the waiting room. They were pretty much on schedule with the time they quoted. Pleased with their processes.

I am deeply disappointed and frustrated with the treatment I received at MetroVein Centers in…read moreHackensack, NJ, under Dr. Garrison's care. What should have been a straightforward cosmetic procedure turned into a horrific experience that left me with severe burns, permanent scarring, and zero accountability from both Dr. Garrison and MetroVein Centers. I initially sought treatment for vein issues. After completing Radiofrequency Ablation procedures, Dr. Garrison assured me that my medical concerns were resolved and recommended cosmetic treatment for my spider veins--two sclerotherapy sessions and one laser session. Trusting his expertise, I agreed. I underwent a laser treatment that resulted in two severe burns on my legs. Both developed large blisters that ruptured the same day, leaking fluid. Despite following all aftercare instructions, the wounds remained open, wet, and required dressing changes multiple times per day for weeks. I had to seek emergency care at an urgent care facility, where the doctor advised me to immediately contact MetroVein Centers because my wounds were clearly the result of an improperly performed laser procedure. When I returned to MetroVein Centers that same day, the medical assistant was visibly horrified at my injuries and directly asked if Dr. Garrison had caused them. When Dr. Garrison entered the room, he looked scared, knowing something had gone terribly wrong. He provided me with bandages and medication and tried to brush it off as something that "happens." However, he knew he had made a serious mistake and promised me free future sclerotherapy sessions--clearly as an attempt to pacify me. I spent the entire summer covering my wounds, changing bandages multiple times per day, and watching my burns turn into permanent scars. Eventually, a dermatologist confirmed my scars were irreversible. When I reached out to MetroVein Centers, Dr. Garrison was suddenly dismissive and unprofessional. He initially refused to honor his promise, offering only one free session--not because he felt obligated, but because he thought I was a "nice person." This was not only insulting but a blatant refusal to take accountability. After I left the office, I received a call informing me that I would actually receive two free sessions. It was only after I mentioned consulting a lawyer that Dr. Garrison finally agreed to provide the free sclerotherapy sessions he had originally promised. I went forward based on that agreement and received two free sessions. However, after those two treatments, MetroVein Centers went back on their word and demanded payment for any further sessions. When I asked to speak with Dr. Garrison, I saw him in the office, but staff refused to let me talk to him. Instead, I received a vague call from a MetroVein representative who downplayed my burns as a "side effect"--when in reality, this was clear medical negligence. Dr. Garrison has since stopped performing cosmetic procedures at MetroVein Centers, which speaks volumes about what happened in my case. However, his actions, and the way MetroVein Centers handled this situation, should not be ignored. If you are considering MetroVein Centers, especially for cosmetic procedures, I urge you to think twice. A clinic that injures a patient, refuses to take responsibility, and tries to dismiss serious complications as routine side effects is a clinic that does not prioritize patient safety. Weeks have passed, and I have received no further communication from MetroVein Centers. While I have chosen not to pursue legal action, I refuse to remain silent. Potential patients deserve to know the truth. I have officially filed a complaint with the New Jersey Board of Medical Examiners and NJ Consumer Affairs, and I encourage others to report their experiences if they have suffered similar mistreatment. MetroVein Centers failed me completely. I will never trust them again, and I strongly advise others to avoid them.

Had a treatment done and it's been over 2 weeks and still a lot of pain and bruising. They also…read moreDo not provide any follow up/ post opt paperwork -/only pesty office people texting and calling you. All health facilities give you the procedure and follow up in writing; I don't understand This is an out patient

I have made one too many trips in this hospital and with that, there many bad experiences and some…read moregood. Doctors are very good. Yestarday, I came by ambulance and everyone was very nice. They moved me to another room. Samething, everyone so nice. Now, I am on the 3rd floor. The nurse i had very very nice but her shift was over andd she left. Now, the nurse I have now. I caught name, Kimberly. Very nice too. Soft spoken, kind and very helpful. She brought me everything I needed, medicine , supplies. She made sure I have the oxygen on and brought me walker. Very caring young lady. I asked her to adjust the room tempure . She did and sanitized everything around. I truly don't know how much can I praise her but if everyone is like her this would be number one hospital in the nation. Great job Kimbery. God bless you and i hope all wishes come true. Who knows, maybe one day even a doctor.

My father was admitted to the Hackensack medical center emergency room, for congestive heart…read morefailure. He is 90 years old. As a family member showed up at the nurses station to get an update on his condition, they were greeted by a nurse who had a very poor command of the English language. After a few attempts It was understood that she would contact the nurse who is attending to my father. After an hour we visited the nurses station again because the attending nurse never came to see us. After another hour the nurse finally came to inform us of his condition. They did stabilize him. When we returned in the morning he was completely soaked in his own urine, as nobody attended to him the entire evening. My father told us he made repeated attempts to get someone to clean him up, but no one would help. So we ended cleaning ourselves. There appears to be a shortage of nurses on the in relation patient load We have been using the services of Hackensack Medical Center for 30 years, and have felt very confident of the care received. But when Meridian came into the picture, the quality of the care has suffered

Stay away from this clinic. Doctor has no bedside manner…read more(one with long hair and bad hygiene). Barged into the exam room without notice and didn't even introduce herself and just came in asking "what's the issue today". I had to ask her if she was a doctor. So unprofessional and disrespectful, especially when you're caring for patients in vulnerable states. As someone who also works in healthcare, I would like to say shame on you. She had zero empathy or compassion. The one good thing I have to say about this place is that the nurse was nice. But front desk staff was also terrible. They obviously hate their job.

Incredible attitude from the office lady who answer the phone and the service she provided…read more ...wait a second......10 minutes later....she hang up on me. Why did you closed my call? What do you want??? Is her manners. I don't believe those people made the situation worse then critical. Government are paying that class of thing to answer the phone for the community??? Their using our money taxes to pay them. Why can not use a real people with manners and education a least doing something better to make the day after work more comfortable. BAD people bad people in that place. Don't deserve nothing then fire them.

To the Outpatient Laboratory Department,…read more I would like to express my concern regarding a recent phone call I made to inquire whether my physician had sent my laboratory order. I simply called to verify that the order had been received before making the trip to the laboratory. Instead of receiving a straightforward answer, I was met with a patronizing response: "Listen, I know you work here, but..." Whether I work for the hospital or not is irrelevant. As a patient, I was calling with a legitimate question and expected to be treated with the same courtesy, professionalism, and respect afforded to every other patient. A simple confirmation of whether the order had been received would have been sufficient. I hope this feedback is taken constructively so that future interactions reflect the level of professionalism patients should expect from the laboratory staff. Thank you for your attention to this matter.

Here we go again and this is the reason why Holy Name Hospital has such a low rating!…read more Back in August 2025 my son responded there after being in a motor vehicle accident and bumping his head just to get checked out to make sure he was fully OK The waiting area for the emergency trauma section was not terribly busy but he had waited nearly an hour to be seen. After being brought into the nurses station area they took his pulse and his blood pressure and were taking his temperature when the nurse walked away and did not come back for over 15 minutes with the thermometer in his mouth. When she did she went to do something else from what he says and didn't respond back to him for nearly 20 minutes at which time he got up and left because in his terms it was unreasonable to be treated in that manner especially after hitting his head and something could've been seriously wrong with him. After a month and a half we received a notice from the hospital billing that they were not paid for a $600 bill so at that time we submitted the bill to our insurance company GEICO and we began to have issues because Holy Name refused to submit the appropriate bill with itemized services so that GEICO could appropriately pay the bill. This went on two more times with the HOSPITAL refusing to submit the proper bill. In early December 2025 for the second time I contacted my auto insurance company GEICO who took holy names phone number in personally contacted them and my adjuster Joelle assured me that the bill would get paid because she had spoken to holy name. Fast-forward to April seventh 2026 and now my son is getting bills from a legal team collections stating that holy name was never paid and they are collecting for them well you have to contacting GEICO they advise me that after two person the person called phone calls the hospital still has not submitted an itemized bill for them to pay otherwise they would've paid it promptly. The insurance company explained to me that many times these bills are created in fraud and need to be verified and sent with the proper treatments with their codes so that the insurance company can pay them and holy name has been refusing so far to comply with the normal standards yet they're doing everything to avoid paying the bill in the appropriate manner meanwhile screwing my sons credit record up.

Do not recommend. Office visits take forever to be seen, then your consultation is rushed. And when…read moreyou call to speak to a doctor, the give you the run around and misinformation, wasting your time. Took me 5 days to get a simple answer and still not solved. Will not be returning and suggest you go elsewhere that has compassionate care. The office staff is nice, but the service sucks.

The Clifton location doesn't have a water cooler. After making an appointment if you are waiting…read morefor a long time then you might need some H2O. In this day and age, i would expect the doctors to be at least decent, so my review should not be considered a reflection of the doctor's quality, rather, it's the management of the facility.

Very very poor service plus terrible about appointments and timing. Alway have some bull shit…read morestory about why they screwed up

Last year I was taken to the emergency room at Hackensack University Medical Center. I wanted to…read morego to Holy Name Hospital in Teaneck but because I had fallen and couldn't walk, it was considered "trauma" and I had to go to Hackensack. I lay on a gurney in the Emergency Room for 48 hours. I received no food or drink. Eventually, I was taken to have a cat scan and was told that I had to go home or go to rehab. No orthopedist ever saw me nor would anyone tell me what was wrong. I finally buttonholed someone and asked what was wrong. I was told that I had a "fractured patella". I spent a month in rehab for this condition. When I came home, I saw my doctor who sent me to an orthopedist. It turns out I had a torn quadrucep and needed surgery. I had been advised to sue Hackensack but realized that I would get nothing out of it but satisfaction. Unfortunately, I have heard other stories very similiar to mine. Avoid this place if you can help it!!!!

Lots of providers and locations to choose from so you can find the care right for you. They are…read morevery thorough and accessible if you need a last minute appointment. Their focus is a healthy lifestyle and weight loss, but they offer PCP services and can address any health issues.

I had been a patient at All Health Medical for several years and was very surprised to learn that…read moremy trusted nurse practitioner, Michelle DeJesus, was no longer with the practice. Unfortunately, no one from the office contacted me to inform me of this change, so I was unexpectedly scheduled with Emaly Matari, PA, for a severe sore throat and persistent cough. My experience with Emaly Matari was extremely disappointing. I felt that my concerns were dismissed, and my symptoms were not thoroughly evaluated. My lungs were not examined, and despite explaining how I felt and requesting treatment, I left the appointment without any medication. Because my condition continued to worsen, I sought care from another physician later that same day, who prescribed azithromycin (Zithromax), although I was not prescribed prednisone. The following day, I located my former nurse practitioner, Michelle DeJesus, NP, at Evergreen Medical Group in River Edge. She took the time to listen carefully, performed a complete evaluation, including a rapid strep test, and prescribed the appropriate medications, including cough medicine. As it turned out, my throat culture was positive for Group C Streptococcus, with significant bacterial growth, confirming that I did indeed have a serious infection requiring treatment. Needless to say, I will not be returning to All Health Medical. I was instructed by Emaly Matari to return in one week for a follow-up evaluation, but after my experience, I chose to receive care elsewhere. So, Emaly, please consider this review my follow-up appointment. If you're looking for a healthcare provider who takes the time to listen, performs a thorough examination, and genuinely cares about her patients, I highly recommend Michelle DeJesus, NP, at Evergreen Medical Group in River Edge. My experience with her has always been professional, compassionate, and thorough, and I am grateful to have found her again!

First time visiting this office and I had a great experience. Receptionist was professional and…read morehelpful. I received an ultrasound on my leg. Technician that performed ultrasound was very nice, professional and answered all my questions. Dr. Ruth was amazing and CNA was helpful. Office is clean and staff is very professional.

This office has the worst customer service. One hand doesn't know what the other is doing. I got my…read moreone leg done. They promised there will be no marks after the procedure. They were wrong. I have marks all over. They did not complete the procedure and collected theoney from my Insurance company. I have called several times and they say they will have the manager give me a call and now it's been over a year. Do not use this company!