I've always seen the service trucks on the road and remembered the Royal Class name when my A/C…read morestopped working on a 83 degree day. I live in a colonial, so the second floor gets hot, if we don't run the AC it is so uncomfortable we don't get a great nights sleep, and my wife and our brand new puppy keep me up. When I called the office, I received a professional greeting from Liz and was transferred to the service manager Scott. It was like I had been a customer for many years, but this was my first call to Royal Class service. From the time I got onto the phone to the time the tech arrived was no longer than 3 to 4 hours. Ryan was thorough, professional, organized, clean and even wore booties in the house. He stayed until the problem was fixed and gave me a follow up call that evening. I couldn't have asked for a better experience during a frustrating time with a Family and a puppy who just needs to-be COOLED off. Thank you again for all you did and I'll see you on the next service which is scheduled. Congrats to the entire team for doing the right thing and giving me faith in local contractors. Respectfully, Scott & Tara

This place is a SCAM! We received the part under warranty from Rheem water heaters and were told a…read moretechnician should be able to replace it in one hour. Royal Class (maybe should be spelled differently) sent a man to "analyse" the problem. It coast $150 for the visit in which the guy said we would have to sign on to a one-year maintenance subscription with them for $500+. Then they could do a diagnostic for..."probably around $350 with the 15% diacount." Otherwise the job would be well over $500, The technician had never replace this part. We then called Rycor in New Paltz and they sent a man who put the part in for $150. One hour's work-- and its working fine. This is a subscription SCAM. Many plumber and electrician places are doing this. They have a call center that relays your problem. Not many plumbers (but probably lots of MBAs:}.

Saggese Plumbing replaced the water lateral. Vincent has great communications, unlike other plumber…read morecompanies who were playing phone tags. Vincent is talented with multiple licenses. He also figured out installing a valve per my request instead of simple capping. Thank you Vincent.

Vincent installed a NAVIEN on-demand hot water heater in my home. I was very pleased with the work…read morethat was done and the professionalism in which it was accomplished. A couple of weeks after the installation we began experiencing issues with the hot-water and Vicent was quick to provide support and in the end, the problem wasn't even related to new hot-water heater or the work Strictly Water heaters provided. But I was very appreciated by the fact they were there when I needed them. I highly recommend them for your hot-water needs.

So happy to have had this experience with TMO Particularly Mark…read more Just when I'd about given up all hope to find a honest contractor no matter their field. I reluctantly had to admit defeat and contact a professional. TMO plumbing, heating & electric changed my view on what it could be and should be! 1-PROMPT return call. From a knowledgeable professional. 2-APPOINTMENT set for estimate if your ready right then. 3-Courtesy call to confirm appointment. 4-Not only on time but a bit early and no pressure with that. 5-Very fair pricing and stays true to his word on that ! 6-In some lucky probably rare cases done on site. 7-Excellent +Clean work. Very satisfied customer

I live in Beacon, NY. I had a bathroom faucet that was dripping badly and I was unable to turn the…read morewater off. Mark was wonderful. He came the same day, did an expert job of replacing the faucet and the cost was very reasonable. Mark was a pleasure to deal with and I highly recommend Mark and TMO. I intend to use TMO for all of my plumbing problems in the future. Job Well Done Mark!!!I

I highly recommend Uppercut plumbing. I've used their services several times and love how quickly I…read morecan get an appointment. The service provides are very knowledgeable and professional. Mike is great and always super helpful. Trevor has a great team of workers and their pricing is very reasonable.

I absolutely LOVE Upper Cut Plumbing! They're my go-to for anything I need in my home (and I often…read moreneed a lot). They're prompt, honest, communicative, and extremely reasonable. I always feel my home and I are in safe hands with Trevor and his crew. I can't recommend them highly enough!!

Right after I had Wyatt from T Webber snake out 2 clogs in my house. We went around & checked out…read moremy 70 year old septic tank. The tank & drainage was a nightmare or practically nonexistent . We heard water flowing into the tank which is not a good sign . Wyatt suggested I have him and Alvin come and take a look and inspect the tank further in a couple of days . Much to my surprise, I got a call the very next day. The very next day I had a call from T Webber stating that Alvin and Wyatt were on route to my house. The next day after he cleared the clog out for me in my house . Alvin and Wyatt showed up . Did an inspection, answered every question I could possibly have. By the end of that conversation, we had called Tiffany up on the phone, and got a prorate at a good price with good APR, and the loan was approved . Alvin, wyatt, and Tiff made my day an took so much weight off my mind. Alvin explained everything down to a science Wyatt went over everything with me and reassured me and Tiffany found the best rate possible for me and was reassuring as the loan came in to verify every detail of the job that would be taking place. A weight was lifted . I was worried about so many different things . These guys at T Webber were an amazing group of people, that reassured me, and helped me to realize that every problem has a solution, and made every solution possible where I didn't have to worry about a thing . They answered every question in triplicate lol. As many times as I'd ask, they were courteous and I enjoyed the time they spent in my home going over the description of the job details that would take place . These guys are some of the best people you will ever want to meet . A company that goes above and beyond to help Rectify any problem you might have whether it be septic clogs or any other issues with plumbing and heating services. These technicians are the pros . They're all well worth their weight in gold ! I was actually sorry to see them go but I look forward to seeing them back when the job begins . Tiffany made everything so easy and comfortable for me to go over with me so many different payment plans and options that would fit my budget . The guys sat with me for as long as it took to get everything we needed in place for availability explanation of job description as well as the engineers that would be coming with the excavator to do the initial dig . Alvin described every part of it as he looked over every part of the property to find the best way to accommodate this whole nightmare of a situation that I had . By the time he got done. Him & Wyatt had me relieved to know that everything would be taken care of promptly . Thanks to all the staff and technicians at T Webber. You guys Rock!!!

Shocked by uncomfortable and NASTY tone from Michael Mallory, Sr. from T. Webber and his son!…read more WTF did any customer do to you for such a nasty disposition this year?!!! He told my son today, Sept. 4, 2026 that they anre not coming to do repairs by doing charity work! The fee to look ant the gas range that was supposed to be converted to liquid propane system was done by an apprentice who did not have skills to do the conversion is $150. REALLY T. Webber, when do you stand behind the workmanship? Honestly, stop covering up the shabby work or send the highest professional you claim to have!! Only a year ago I gave this guy a compliment for attaching my Whirlpool washing machine to water pipes. No more of my money will be spent for service from T. Webber! We did not ask for charity but professonalism!!! How DARE YOU!!!!!!!!!!

My hot water heater was leaking and I called these guys. They came the next day and replaced it…read more But Samba and his team were easy to communicate with, professional, and even after hitting a few obstacles they solved the problem and never gave up. I would highly recommend them !!!! I plan on using them for all my plumbing stuff.

These guys are phenomenal , I used them for a minor project so I decided to give them a call . So…read moreSamba came to inspect my shower it wasn't fixable so I decided to replace the entire shower based on his assessment. He gave me a few ideas and the price for this project, these team came by and gutted the entire shower to beams. The reinforced the wooden beams,updated the plumbing, waterproof the shower and added cement for durability. Then they tiled the walls and floors, which made the project POP ! The shower is now a home and garden showpiece.

I called the business for weeks on end.And they don't answer the phone or return phone callsread more

John was great to deal with. He was very friendly and communicated frequently with me on when he…read morewas going to come out to my house. Unfortunately, he wasn't able to service the type of system I have but he suggested other companies that might be able to help and didn't charge me for coming out. I felt he was very honest and I appreciate him being up front with me.

Best guys all around!…read more Tom and John are great and talk through everything with you. The guys that came to help were amazing and kind and made sure everything was done safely. We had a new propane gas water heater installed and had our oil one removed. The new system they put in works amazing and on top of that is super clean and nice looking so it's not such an eyesore in our laundry room. Would highly recommend these guys to anyone needing work done!

Yesterday's storm was so foreboding that I called Newburgh Plumbing to give advance notice that I…read moremay have a flood. What was their answer? "We're ready! Call or text us anytime.". Now that's service with a personal touch!!! I don't know anyone else who does that! -- Bonnie Snow

The team consisting of Dutch and Makaya is the GOAT! :o) They were friendly, explained exactly what…read morethey were doing, and even answered some questions for a future remodeling job I'm considering.

CJM is very flexible, the staff is great all around, and the technicians are friendly, fast,…read moreefficient and knowledgeable. We have been using them for a while now and have nothing but great things to say. Would recommend to anyone who is looking for a great plumber or any hvac needs!