Bob, you are the best! When no one could see me after I broke the shaft of my Ranger Bay Boat. You…read moremade no promises due to the short noticed and the amount of work but you made it happen and saved my from a long planned vacation. You are kind, honest and the best boat mechanic I have ever encountered. I will never forget you. Eduardo Hubard Tallahassee, Florida.

I'm new to the area and decided to call BRP based on the reviews I read online. I called and spoke…read moreto Bob. He asked me what was wrong with my boat and when I finished telling him what it was doing, he told me what he thought was wrong with it and how I could fix it. I did what he told me to do and it fixed my boat. It now runs great with no problems. I never expected a boat mechanic to turn down business and tell me how to repair my boat. I will definitely use Boat Repair Plus in the future and highly recommend them. They exceeded my expectations. Thanks for your help...Mark Wellden

We recently purchased a boat from Talley's Pier 77 Marine, and I cannot recommend them highly…read moreenough. Honestly, when we walked in, we had zero expectations of buying from them. We were already set on a different boat at a different place, but so many people kept telling us to check out Talley's that we finally decided to go--more out of due diligence than anything else. That decision changed everything. The first person who greeted us was Billy, the owner himself. He spent a long time with us, not trying to "sell," but genuinely educating us about boats in a way that was actually enjoyable and easy to understand. Shortly after, we met Taylor, our salesman, who was equally patient, friendly, and never pushy. He walked us through the two boats we were considering, answered every question we had (and we had a lot!), and took us outside to see them in person. When we mentioned wanting to grab lunch to think it over, Billy insisted that anytime you buy a boat, you should be able to test drive it. That was something no one else had ever told us. True to his word, Taylor met us later that afternoon at Ramsey Park and gave us a full test drive. That was the moment we knew--we had found our boat. The customer service didn't stop there. When the boat was delivered, Tommy spent the entire afternoon with us--from 1:00 until after 5:00--going over every detail. He walked us through how to use the boat, anchor, navigate safely, and even took us out on the water to practice. As first-time boat owners, that level of hands-on training was invaluable. Within one afternoon, I felt more confident about our boat than I do about my own car. Our boat is mechanically sound, looks brand new, and came with the peace of mind of a warranty--something that mattered a lot to us. And on top of all that, it checked every box: comfortable for my 85-year-old mother-in-law, beautiful on the water, and easy to handle. We asked a thousand questions along the way, and every single one was answered with patience and care. What really stood out, though, is how much they made us feel like family. They reassured us that if we ever needed help--whether it was a question, a breakdown, or just getting comfortable with the boat--they were only a phone call away, even giving us personal cell numbers. Who does that anymore? If I had to come up with a one recommendation, it would be this: they need a merch store. They did send us home with a Regal hat (which we love), but a Talley's T-shirt or sweatshirt would be amazing--because after this experience, we'd wear it proudly everywhere. We never planned to buy from Talley's, but after this experience, we'll never buy from anywhere else and if you needed a sign you need a boat, this is it. Thank you, Billy, Taylor, and Tommy, and all of the staff, for going above and beyond!

Purchasing a Boat can be a very stressful experience, especially for a first time boat buyer. When…read moremy wife and I first started doing research on brands through watching countless videos and reading different websites, it's clear that there are many great boat manufacturers that are out there in the market to suite the different buyer needs. However, the one thing that is certain is that not all all dealers who carry those boat are the same when it comes to professionalism and service. We had 3 brands that we narrowed our search down to and began reaching out to those dealers asking high level questions about the inventory, their thoughts on the models we were interested in, and various other questions from storage to maintenance that extend far beyond the initial purchase. There was really only one salesperson who went above and beyond to make sure I felt good about investing my time in stopping by their dealership to take a look at the boat of interest. Ed Florentino Jr. sent me about a dozen videos and sound clips explaining the differences between options I've had questions about, engines, and even a clip about how to winterize the boat before I even confirmed a demo with him. I immediately confirmed my appointment with Ed and drove out to Charlotte with my wife for a test drive. The experience could not have continued to be better but it did. Ed spent a good 30 minutes understanding what we were looking to get out of boat ownership and what was important to us. He then invested another hour showing us the boat and letting us get a feel for the Regal LS2. At no point did he try to sell us the boat we were on but just continued to ask questions and listen to our answer - if you're in the profession of selling you can appreciate this very much. Sara and Sharma were wonderful to work with providing insight and flexibility into the financing and answering additional questions for us as well. We were in and out of financing/paper work in no time. On our delivery day, Ed spent a good 5+ hours with us going over towing a boat, launching/retrieval, to docking. As new owners who were initially nervous and excited, I can't thank Ed for the time he spent with us to make sure we felt comfortable with our new boat and ensure that our first experience as boat owners was positive. To Ed and the staff at Talley's Pier 77... we can't thank you enough. There was something that Ed said that really stuck with me... " My job as a salesperson begins after the sale". I firmly believe that Talley's Pier and Ed live by those words, and while our next boat purchase is far out, we do know where we will turn when it's time for an upgrade!

We do notrecommend you purchase or service a boat with this company. My boat was brand new when I…read moretook it in for the 20 hour service, CSB damaged the outside panel so badly, that several will need to be replaced. Brought to their attention and they blamed me and said it was damaged at the time of delivery.

The Staff at Charlotte Ski boats is excellent. We worked with Casey and he is knowledgeable,…read moreexperienced and is passionate about finding the perfect boat for people and families to enjoy! The company's values are apparent and come through as you walk through the boat buying process. Shopping for a boat was a pleasant experience and I would recommend CSB to anyone who is beginning their search.

We bought a new boat from Lake Norman Marina. We worked with Chris Tyrolt who was so kind and…read moreprofessional, extremely patient while he helped us build a dream boat and easy to work with through every step of this tedious process. He made this purchase most enjoyable. The boat is gorgeous. Jason who helped us in financing was professional, knowledgeable, and also a joy to work with. David was knowledgeable and patient as he gave us an expert tutorial. Burt was there to assist in getting our boat home and safely tucked away. He was amazing in giving us additional instruction that was very much appreciated. This team is to be praised for their efforts and all their heartfelt genuine care. We have never had such a seamless experience as this making a large purchase. They are truly a great group of gentleman and our experience with this company was unsurpassed. Thank you kindly!

We had the best boat buying experience. Even being in a different state they made everything so…read moreseamless. So quick to reply to all our texts and questions. When we arrived our boat was ready and we even got to enjoy some complimentary ice cream while we waited. The store is dog friendly as well, so the whole family got to hang out while we signed papers. Can't say enough good things, we will also be storing our boat here with them and I am sure the excellent customer service will continue.

Bought a boat trailer from Randy. Was in poor condition despite Randy's assurance that it was just…read moreserviced and "ready to go" lost a wheel bearing on the first use. Have since had to spend over $1500 to make trailer road worthy. On top of loss of use I am now having to file with attorney General because the title wasn't in his name so I can't register it. I've been patient and nice about the situation but am done with that. He is not to be trusted. Just look him up on Google for reviews. Definetly not the first time he has done this. Don't deal with him or you will most likely regret it.

I had a great experience with this family owned business. I went back several times over the…read morecourse of a couple of years and they were always very willing to help me. They gave me as much time as I needed and even took me out to the lake a couple of times. Definitely recommend going here if you want a no pressure, friendly group to work with.

I called to request a quote to fix 2 props. The person who answered the phone provided me a…read moreballpark quote and said that they offered a service to pickup the props at my marina in Cornelius. I received a phone call a few days later informing the day of pickup so I drove to the marina and left the props at the office. A few weeks go by and I receive an email from the marina repair shop saying my props were back and that I owed them a lot more than quoted. The marina shop obviously was marking it up as if it was them sending the props for service. I called US Propeller Service and whomever answered the phone said that they don't service directly to customers and only the marinas. It is a bait and switch, beware of this shop. I am now paying a lot more than needed and the marina shop did absolutely nothing.

Two times we have taken propellers here for repair. Our marina even uses them. They do a perfect…read morejob and are so affordable. Our repair for our stainless steel prop was only $75 and was done in one day! Their building is far from fancy but their work is stellar. They also had some adorable labs inside that you can't resist petting! Thanks guys we will be back if we ever need prop service.

The best place ever to buy your boat, we compared them all and came back to purchase here. We dealt…read morewith Ed as our salesman. He was exceptional. The whole experience from beginning to end was great. Highly recommend. Tina Marie We purchased our pontoon from Foothills Marie of Lake Norman and could not be more pleased with the outstanding service and value in all departments. My wife and I visited several boat dealers in the Lake Norman area and settled here at Foothill Marine. We were greeted by a pleasant attentive staff and a very clean show room. My wife and I would like to thank ED in sales who took great care of us right from the start. Ed is extremely knowledgeable in explaining all of the differences of several models and layouts. He made sure that all of our questions were answered. Foothills Hills Marie has a wide selection of boats to choose from and made our experience a pleasure, no pushy sales pitches whatsoever. They delivered our pontoon in perfect order as promised. ED went over the entire pontoon prior to us heading out. We had a GPS/fishfinder installed as well as the second battery prior to pickup. The install was done professionally on both units and delivered on time. Ed did a fantastic job keeping us up-to-date on the delivery and made sure everything was going smoothly as promised. He checked in on us on us after the sale as well to make sure we are 100% satisfied and to see if we needed anything. We would also like to thank Danya in the finance department who made our purchase go very smoothly and had all of our documents in order and ready to go right on time as well. We were then greeted by Josh who thanked us for our business at foothills Marine and discussed the proper break in procedures and answered any questions or concerns we had. Josh put us on the water and made sure everything on board was working as it should. He verified the Coast Guard package that was included on board and took us out to get comfortable with our new pontoon. Foothills Marine is a class act. We couldn't be happier with The professionalism, honesty and all-around good nature working with the Marine dealer who truly enjoys what they do and do it very well. We are really enjoying our new pontoon and wouldn't hesitate to do business with the foothills marina Lake Norman in the future. Stop in and see their selections and meet their staff. They will take great care of you. Dan

Ryan and Danya are phenomenal at what they do!!!! I recommend Foothills to anyone in the market or…read morecurrent boat owners.

I'm writing this review because I dropped my Tahoe/Avalon pontoon off at North Point Watersports…read morefor diagnosis and repair of a fuel delivery problem on JULY 11th 2024, and 4 months later they still haven't repaired the boat. I chose North Point because my boat and motor are under warranty and it may have been an issue that they could complete under warranty. Although I did not purchase my boat from North Point they stated they could do the warranty work as appropriate. As it turns out they said the problem was caused by faulty fuel that they said corrupted the VST on the outboard and would not be covered by warranty which I understand. However, 4 months is way too long to have a boat in any shop for a repair estimated at 4 hours total and no ETA for when they can have it fixed. Given my experience with North Point, I wouldn't be surprised to see a response to this review with more excuses or blame since they haven't taken ownership. Anyone considering purchasing a boat from North Point Watersports may want to consider the ability of this shop to effectively and efficiently provide service support following the sale. 10/22/2024 UPDATE: Today I picked up my boat from North Point still not running after they had it FOUR months. The only way I was able to get to this point was by filing a consumer complaint with the NC DOJ at https://ncdoj.gov/file-a-complaint/consumer-complaint/ Subsequently I dropped it off at another dealer who committed to having it running within two weeks or sooner

My husband and I started our search for a boat in early 2019. Dave and his team at North Point was…read morethe first place we went to look. Dave (the owner) took the time to educate us on pontoons and asked us the right questions to suggest the best boat for our needs. We then visited every pontoon dealer within an hour of our home, just to end up back at North Point. A year later and we can not be happier. The boat itself has been everything we needed for our family. Dave and his team continue to provide great customer service whenever we have questions or need anything. Highly recommend North Point and Avalon Boats. Best quality for the price hands down!