Doctor was nice but doesn't follow up at the end if your treatment- she has a staff come in &…read moreremove all of the needles & the Doctor herself doesn't check in with you after a treatment to check with you as to how you feel. Very impersonal & very expensive. I'm also definitely Not happy to find out that they "claim" they don't accept BCNA Insurance & then they actually do collect monies from the Insurance Company after they collected a full price from me & then they submit a fee almost 3 times as much to my Insurance Company & after they get paid - they still try to overbill me. Don't seem willing to settle this out.

What a really good doctor She is.Im so happy I was referred to her…read more She listens and helps with all your needs.You can not ask for a better doctor.Thank you Dr Lee!!! :)

Would not recommend this Office unless you know someone that "recommends" you or what would "seem"…read morelike you are from the area. When I first met the Oral Surgeon, he was really nice & seemed like we hit it off. About a few months later when I was there for my surgery, it was like I the surgeon was a different person, very cold. I got to go through the experience of being interrogated of why there even after providing multiple valid reasons why I chose for me surgery to take place there. While none suited his outlook, he reluctantly performed the surgery. Only reason I didn't run was the anesthesiologist was kind & nice (even calling a day after to check in on me). The flip side of the office staff, no one would give their name when I would call. Really got the feeling they were more cold than the surgeon himself.

I had Dr. Baker do an oral surgery. He was very professional and did an excellent job. the…read morefacility is nice and well maintained. the staff are friendly and helpful. I recommend them to everyone

Had an endo consult here last week with Dr Doering. Once he realized I was not a candidate for his…read moreservices, his patient demeanor immediately changed. I was basically rushed out with an active infection and told to consult an oral surgeon ASAP. I had to ask for an antibiotic for the interim, which he told me "not to take unless I needed it." When I consulted my dentist & the oral surgeon later that day, both said to take the antibiotic immediately, as the numbing may not work during the treatment I needed with an active infection. Dr Doering also refused to prescribe me the treatment for a very common symptom of this antibiotic, which is standard process for the issue I experienced and has never been a problem with other dentists in the past. I was billed over $300 for hardly 5 minutes of Dr Doering's time, yet felt like I was disregarded because I did not end up spending big $$$ with him for treatment. Very happy to take your money, but incredibly reluctant to offer any necessary medication. Do not recommend.

Very impersonal service. Dr Doering spent very little time with me. Tech did prep and the Dr…read morebreezed in. Very curt, didn't answer my questions. In and out. A real Mill. Of course you better have cash up front. Still having trouble with the involved tooth and they want more cash to look at it. Go elsewhere. You aren't valued as a patient here.

I absolutely love Dr. Gracias! He is the most compassionate surgeon that I have had the pleasure of…read moremeeting and being a patient of. During my first appointment he took time to show me my MRI results, pointed out the problem area, and discussed options. He did not give me false hope that the nerve damage I was having would ever resolve even after surgery. He was very honest that the sensations that I had lost may not return. I respect a doctor who is wiling to admit they can't fix everything. Additionally, he not only cares for you as his patient but he involves your family, or those who will be helping you during recovery/treatment, in your appointment and care should agree to that. He kept them well updated during my surgery so there was no worrying on their end. During my aftercare, he would ask about my mother or daughter if they happen to not be with me during my appointment. Involving a patient's support system in appointments and care has been medical proven to increase success in treatment and recovery. Dr. Gracias's professionalism with staff in his office and at the hospital was also admirable. Most surgeons I have had contact with, from working in a hospital for 13 years, often are egotistical and demeaning to staff around them. However, this was not the experience I had with Dr. Gracias. He was very polite to those working with him and even those who he passed in the pre-op area. The two things that touched me the most and made me realize that Dr. Gracias was a doctor who truly cared for his patients was first, in pre-op when he came to talk to me before surgery, a clergy member was praying with me. He quietly came in, put his hand on my shoulder and prayed with us. I had tears running down my face. Most doctors would leave the room and return moments later or interrupt the prayer to hurry the case along. Yes, I actually had an anesthesiologist interrupt a prayer during pre-op for a hip surgery. Secondly, in the OR room, my heart rate and blood pressure where elevated. I told those in the OR room prepping me that I was horribly anxious and fearful about going under anesthesia and about possible experiencing uncontrollable post op pain. The anesthesiologist just told me to take deep breaths to help calm down and walked away from me. Dr. Gracias came into the room and routinely asked the nurse my vitals. She informed him that they were elevated and explained what I had said about my fears. He walked over and looked me in the eyes and said to have no fear because he would care for me like I was his own daughter lying in that table. Maybe it was the gentleness in his voice or the compassion in his eyes, but I knew everything would be okay. Then the drugs kicked in and I drifted off to la-la land But he kept his promise! I highly recommend this doctor for all of your surgical neurology needs. He has truly been gifted by God to do great work in the medical world. He practices with a level of compassion that has been lost by the medical community. God bless!

I am sure the doctors here are probably great if your able to see them.My girlfriend is the…read moresweetest person you will ever meet,but because she is disabled and could not answer all the nurses questions,they refused her surgery.so if you have Alzheimer's or a learning disability do not go here and deal with the nurse ratcheds

Absolutely amazing! My mother had cataract surgery on both eyes so we were there together twice in…read more3 weeks. Dr. Simpson is simply the very best in that he is knowledgeable, competent, informative, and has the perfect blend of caring and sense of humor to keep his patients relaxed and comfortable. All of the assisting medical and support staff from the receptionist to the nurses to the anesthesiologist and every person throughout the process provided the same level of compassionate service and attention to detail. They are like a family and treat you like family. It does not get any better than this. Highly recommend this facility and the entire medical staff. I cannot even imagine a bad experience here.

obviously going to the hospital is not fun but i went in may 14 and two ladies checked me in and…read morethey smelt really good and they were very sweet , as i was getting testing done a guy , nicholas came to blood test me and he was automatically a very sweet and funny guy . He was talking to the other nurses and was ready to work and everything . His energy is super high and he was just an amazing person !!

Horrible care. Daytime staff were great, but the evening staff did not care. The call light would…read morego unanswered for a long time--no staff at the nurse station. Night staff on the 7th floor was horrible. The patient chair in the room was broken; as a result, if you sat down, the chair would roll back, which could cause a person to fall to the floor. The mechanisms on the chair did not work. The toilet did not work, the room was nasty and dirty, and the staff did nothing to keep the room comfortable. The tray tables were extremely heavy; you could not roll them because the rollers were broken. Again, the equipment is not working. The tubing on my drainage tube kept breaking and would go all over my bed. This happened so many times, and they could not fix it. Yet this is a state of the art hospital I would not recommend anyone ever going there I hope this state of the art hospital cleans it act up. As long as I was there, no bath; was told I could not have a shower; call light was put on a bedside table, away from the bed and out of my reach. I was told I needed to tell them (staff) what I wanted them to do to make me comfortable--no compassion at all, and certainly no empathy. Night staff was an absolute nightmare. I was unable to get any staff to walk me through the hall, even though I was told I needed to get up and walk. I had one assist and was told I could not get out of bed without help. This whole stay was an awful nightmare for my family and me. This review is for the hospital night staff, not the doctors on duty. They were fantastic and had difficulty communicating with the night staff.

My family had a horrible experience with Dr. Marci M. Lesperance. Dr. Lesperance recommended a…read moretonsillectomy and adenoidectomy for our 8yo autistic daughter, due to diagnosed sleep apnea. My wife and I both took the day off of work for the surgery, purchased hundreds of dollars of special food to prepare, and also put many plans on hold for the projected week of recovery. The morning surgery was going to be delayed, and Dr. Lesperance suggested that we reschedule the surgery since we "weren't sure if we wanted to do it anyway." My wife and I told the doctor that she must have us confused with another family, because we wouldn't have taken the day off and prepared for it if we didn't want it done. The doctor then said that the surgery probably wouldn't be done until 4 or 5 in the afternoon. We didn't let that scare us, because there really wasn't a better day to have the surgery done, since we had taken the day off and were prepared. We were told that our daughter couldn't have food less than 6 hours before surgery. Our daughter hadn't eaten since dinner the night before, so we had her eat breakfast, finishing before 10:00a, allowing for a 4pm surgery. When Dr. Lesperance found out that our daughter had eaten breakfast, the doctor said that she wouldn't do the surgery at all. Dr. Lesperance had recommended the surgery enough to put our daughter through the torture, but it apparently wasn't important enough for the doctor to have to work past 4:00 PM. Dr. Lesperance also lied to the anesthesiologist, saying that she had told us that if we fed our daughter breakfast that the doctor whouldn't be able to operate at all. Dr. Lesperance had never said that. We were told that there must be a 6 hour minimum wait between eating and operating, and that it was the anesthesiologist's call. Dr. Lesperance refused to do the surgery even if the anthesthesiologist okayed the time between eating and the surgery. Dr. Lesperance apparently wanted nothing more than for our autistic daughter to not eat anything for 24 hours, and to make my family wait around all day.

I have now worked here a year and I have to say I appreciate working here just as much as in the…read morebeginning. They care about their employees and their patients even though they are for profit, I believe they take better care of patients with financial difficulties than some non profit organizations. No healthcare provider or system is 100% flawless, but resolving any problems that arise is important to the group. It's not possible to meet the expectations of every concern, but they sure try their best. I appreciate that they will try to go above and beyond.

From the owner: At A4, we offer complete services that allow you to partner with us in a comprehensive manner. It…read moreis our goal to become both a seamless part of your organization and a turnkey partner for all of your anesthesia care needs.