I've been a patient at Mason Family Practice for at least 7 years. There may be plenty of doctors…read moreto choose from, but I found the right doctor for me. I usually feel ill at ease when seeing a new doctor for the first time, but the moment my doctor stepped into my room with that big smile on her face I knew that I didn't have to look any further...I felt at home. When a person suffers from depression and anxiety, it's a very good feeling to know that this is by far the best doctor I've had in a long time. The rest of the staff have always treated me with respect, even though I wonder how they put up with me sometimes. They have very good behavioral health therapists that really take the time to listen. I have a personal favorite that I can talk to very easily and she's one that knows me better than my own family. This wonderful lady has been my rock and has saved me more times than I can count. Give this place a try...you'll be glad you did.

This has always been my children's doctors office. I used to live it there. But they replaced all…read moreof the staff and it's just not the same. It's hard to get through on the phone lately and the doctors tend to change so often I can no longer keep up.

I was extremely pleased, and impressed with 98.6. From the moment I walked in I was greeted with…read morecompassion, care, and kindness by Jenn, who made sure my visit was a pleasant experience even though I was sick. I was seen quickly, and received the medical attention I was in need of. I highly recommend them, you will not be disappointed!

I have been here three times since moving to the Lansing area in 2017. I have had 3 different…read morepractitioners and they were all superb! They listened without judgment, explained treatment plan, labs and films when necessary.

WOW, we really should had read the reviews about this doctors office!!!! STAY AWAY!!!…read moreWe are new to the Perry area and needed a new family doctor. Nice building but NOT friendly staff!! We had the same experience as others that wrote reviews. The office staff is horribly rude I was told I was gonna see the actual doctor and then when I asked about it the girl that did my blood pressure and vitals was very snotty and explain to me that the PA is just as qualified. Which most are I will agree with that but when you're told as a new patient you are going to see the doctor and in they switch it and then get nasty when you ask about it not very good 1st impression. I went in for some chest discomfort and may sent me to a lab and they did $2000 worth of lab work which was totally unnecessary when asked other physicians of the same situation. Then never sent us a bill Then was nasty to my wife when she went there for her 1st time. My wife broke her tailbone and had an X-ray from urgent care they did not even show her the X-ray and just said Yup it's fractured. She did not feel comfortable with the diagnosis she went to a different doctor they not only shoulder the X-ray but made an appointment for an orthopedic surgeon because it needed to be seen. My wife went back for a second appointment where they were supposed to fax over her disability form to her employer 20 days later they did finally did send a fax with the nothing that was requested that they needed. The office manager is by far the rudest her name is Linda good luck with dealing with her, she told my wife that they can't just help her out and that they get at it at their own time. We have recorded calls with the office if anybody wants to hear I'm I'll send them to you of how rude they are when it comes to patients. They charge more than any other doctors office we've ever been to it's actually cheaper to go to urgent care than it is to see them. We are so upset that at office would not help their patients. Read the rest the reviews of this place before you make a decision to deal with this office. We will be filing a complaint with the state of Michigan medical board, department of human affairs, Better Business Bureau and the Attorney General. People need to know about this place . So we got a letter the next day stating that they were no longer going to provide medical care for our family. I guess you can't call and ask questions.

Dr. Jill Larkin is punctual and a fantastic listener. I always feel confident she has heard me and…read morewill address what I'm feeling. She is extremely knowledgeable and well informed: a great doctor!

It's too bad all the nice doctors and nurses have such a horrible office staff to work for. The…read morebilling and scheduling department is very rude. Good luck getting an appointment with a specific doctor for any reason. They also don't schedule out a year in advance and when the window to schedule a well-child appointment comes around you'll be given a date two months or more later than you want. They also have several workers in the office but can't figure out how to stagger lunch breaks because the office is closed from 11:30-12:30. It's September 2022 and they still won't allow patients in the waiting rooms due to COVID. What other doctor's office still has this policy? I understand the FDA recommendation for masks but to not allow patients in the waiting room is rude.

Took my child in for a sick visit and after I arrive I find out they no longer do testing at the…read moredoctors office to help diagnose your child. They instead send you to the old Sears drive up, seemed like a waist of my time. They need better tools within the Doctors office for diagnosis. There then was zero follow up to make sure my child was ok. This was my first time seeing Dr. Klien. Even my 6 year old was questioning asking why they did not help her. I had to take my child to the ER the next morning. There are still illnesses other than COVID. The last 6 years with a total of 14+ have not been the best. There is a lack of communication and when I advocate for my child this pushes their buttons and they don't know how to handle it.