Good drs. left. Both Dr. Martin and Dr. Yoo were gone now. Dr. Weaver and Ulen are good and have good bedside manners. But the owner is extremely arrogant, abrasive and with only knowledge he learned from his old time like a few decades ago. Please don't let him perform any procedures on your kids. You will regret. Some of his NPs knew nothing but some are good. As a son of a pediatrician, I brought my own son here just for convenience. Now I would rather use urgent care than this place if the only available schedule left is with the owner. read more

I don't usually write reviews but I feel so compelled to talk about Advanced Pediatrics. We started taking our first child here right after she was born last April. From the very first visit we have felt welcomed, cared for and never, ever rushed. Each of the doctors (we saw a few until we found one we really liked, although they are all great) spend as much time as you need, answering mundane, new parent questions with patience and warmth. We've had long discussions during visits about antibiotics, nursing, developmental milestones... each provider and nurse is focused on helping you do what is best for your child. They are all so gentle with our daughter and seem to really love checking up on her and seeing how she progresses at each well visit. And, somehow, even though they spend a lot of time with you, we rarely have to wait longer than 10 minutes. They must have some kind of magical scheduling system! Additionally, the nurse hotline is amazing. You can call anytime, during business hours, and an actual person picks up the phone, ready to answer your question or address your concerns. There is no, "leave a message and a nurse will call you back" or a complicated maze of automated messaging. A real live person always picks up. That, to me, is invaluable. While they are so good at addressing my concerns on the phone, they never hesitate to tell me to bring her in if I am really concerned, and reassure me that I am not being over-reactive or over protective (like I sometimes feel!) I really just can't say enough about this practice. I don't ever want to go anywhere else! read more

(2016 Update: I wrote the below review in 2014--with 3 stars now upgraded to 4--and can happily say the admin staff have gotten better. Thank you, Advanced Pediatrics for working to take better administrative care of your patients and families!!) CARING, COMPETENT MEDICAL STAFF... ADMIN STAFF NEEDS WORK My 6-month old son is a current patient at Advanced Pediatrics. My husband and I chose the practice after having attended the newborn class while I was still pregnant. NP Tracie was a knowledgeable and friendly face for the practice and was instrumental in helping us decide to make AP the medical practice for our son. Since then, the compassionate and competent medical staff have helped to reinforce this decision. And then there's the administrative side of things... Though the front desk staff have mostly been courteous, I have encountered the following in just the short 6 months I've been bringing my baby to the practice: #1 - I made an appointment and opted not to have a paper confirmation printed since the staff also send parents a confirmation via email. I began to worry when the appointment time was coming up and I still hadn't gotten an e-confirmation. I am a new mom with lots on my plate so couldn't recall the exact date/time. When I called the office, they claimed I never made the appointment. Because I was on a time crunch, I needed the appointment soon. The admin staff suggested I schedule and pay for an after-hours appointment. Why would I pay money for an appointment when I followed procedure and originally scheduled an (insurance-paid, i.e., free) appointment during normal hours!?! Luckily, a nurse heard my story--after multiple transfers and an inadvertent phone hang up on me by the admin staff--and scheduled my son for an appointment with a doctor, whose schedule had just opened. #2 - I completed and signed a paper designating my parents as authorized to bring my child to appointments and make medical decisions in absence of me/my husband. I completed and turned in that form when my son was a newborn. Cut to 4 months later: my son was sick and needed an appointment. I had an unexpected work-related event so my parents brought my son to the practice. They were told not to enter the office because the office hadn't received the authorization form. Again it was me and my word against the admin staff who insisted I hadn't completed the appropriate paperwork. But I had!! I was livid hearing this because my parents had driven all the way to the office only to be turned away. Luckily, a medical staff member intervened and the actual appointment went off without a hitch. I called the Office Manager to complain. She was professional and sympathetic and apologized for the mishaps. Although I was frustrated, I let it go. After all, it does me no good to have an adversarial relationship with the staff. Besides, I reasoned, mistakes happen. #3 - My baby was recently sick again. If you're the first-time parent of an infant then you can understand that any time your baby is ill it is a scary and uncertain time. Since AP has evening walk-in appointments, I decided to bring my son in since his daycare provider indicated he'd thrown up 3 times the previous day. That morning, I checked the walk-in hours on my iPhone to make sure I knew the posted hours. I arrived early with my baby and requested a walk-in appointment. I was told the evening walk-in hours had been cancelled for the day. I was surprised because I hadn't seen anything indicating this. The Office Manager rudely explained that news about the closure was "everywhere" and that they were not taking any patients. I explained that I checked the website but hadn't seen anything. Yet again, I was saved by the medical staff. The Nurse Manager came by and asked me what was wrong. She then agreed to have the doctor see my son. The medical staff, including Dr. Schwartz, stayed after hours to help my son. They were the picture of professionalism and compassion. The admin staff went home. Yes it's true that no one was required to see me--I did show up when they'd given notice that the office was closing (turns out, other people have had similar issues with the mobile browser. So it was not my fault that I didn't get the memo about the early closure). BUT THE DIFFERENCE IN HOW I WAS TREATED BY THE MEDICAL VS THE ADMIN STAFF WAS PALPABLE. Look, no one was outright mean or inappropriate in behavior. But I felt like a number on a checklist that no one from the admin staff wanted to deal with after a very long day. No matter that my baby son was sick and that I was a concerned new parent... It was, in a word: disheartening. But the medical staff intervened and treated my son and made me remember why I still go the practice despite having dealt with such ridiculous frustrations in a short time frame. I only wish I didn't have to deal with these frustrations. Being a parent is hard enough--you'd think the staff at a pediatrician's office would understand. read more

We are so lucky to have found this practice a year and a half ago. We see Dr. Schwartz and I cannot say enough great things about him. We are always seen the same day, no matter the issue. They also have walk in hours, which we have never used before, because we can always get an appointment :) At last I found a practice where they don't dismiss my concerns and actually get to the root of issues. I only wish I had found him when my child was an infant, we would have avoided many problems that went undetected by his previously horribly dismissive pediatrician. His diagnoses are always spot on and he understands my son like no one else did before. I would drive any distance to see him and his staff. read more

I have seen all of the providers once, and decised to see only Dr. Martin except when we had no other choice due to illness. The other Dr's were anti co-sleeping and not very helpful with breastfeeding issues. Nonetheless, after using them for 5 years, we have left them because of a very uncomfortable situation with Dr. Schwartz and our 5 yo daughter on a sick-child visit. The horros of that visit haunts me even several months after the event, and no one was willing to admit there may be a problem because "I didn't see it". I was there, and I can tell you it was improper and inappropriate! Rude doesn't even begin to accurately describe Dr. Schwartz's behavior! He is dismissive, gives inaccurate diagnosis (I know from taking our kids to another Dr. who accurately diagnosed the issue WITHOUT having to penetrate her in her private areas). read more

I love this practice. My kids have been going to Advanced Pediatrics since 2000. Dr. Schwartz diagnosed my oldest child with kidney reflux when he was a baby. Other doctors misdiagnosed him several times as having a virus. They take very good care of my children and I will be forever grateful. read more

I've been with Advanced Pediatrics for 14 years and I have been happy with all of the service and treatment my sons have received there from being babies until teenagers. Dr. Martin, Dr. Schwartz, all of the nurses, and the office staff are attentive and friendly. I always feel that my children are in good hands with their check ups and sick child visits. And they don't even complain about going to the DR! read more

The head doctor Dr. Schwartz here shows very little respect to patients' well being. What seems most important to him here is his reputation being intact rather than giving correct treatment to patients. I have witnessed him giving wrong treatment to my little one and caused her to suffer unnecessarily due to his mistake (his treatment being wrong was confirmed by two 3rd party pediatric doctors separately). What's most unacceptable is that he does not apologize for his wrongdoing and refused to take responsibility afterwards. Under Dr. Schwartz leadership, the attitude of this office's nurses and staffs are not friendly to patients. Many times, it makes me feel they just want to keep you away. For example, if you want to talk to doctor during weekend, you will be charged $20 for every call. Dr. Schwartz has a relatively famous reputation, however, according to my experience, he has very poor medical professionalism. read more

Our first child will be 7 years old next month! The late, GREAT Dr. Schwartz was the very first doctor to see her after she was born. I am deeply disappointed in the comments about Dr. Schwartz who cared so deeply about the pediatric field and ALL of his patients. You can tell a great doctor and person by the legacy hey leave behind. Advanced Pediatrics is one of the best pediatric practices in the country with state of the art equipment they don't have at many other offices, like the eye scanner. Most practices don't want to pay the cost to stock them, but Advanced Pediatrics puts their patients above the costs. My second daughter turned 3 and she's only been seen at this practice. The Nurse Practitioners are all excellent, knowledgeable, caring ladies as well. No, they aren't going to prescribe medication or antibiotics if they aren't needed. I tried an Urgent Care when the office was closed and stayed for hours just trying to get my daughter's ears cleaned out. Advanced Pediatrics always does this procedure win minutes! My girls have most likely seen every doctor an NP at this practice. I honestly don't have a preference as to who sees either of my children. They're both healthy, happy children! I highly recommend. We drive past 30 other pediatric offices just to get to Advanced! I did try one closer office with the best reviews in our new area. The doctor was highly rated so I thought I'd give it a try. This doctor voiced concerns about my daughter's weight and health but didn't even have any medical records or her growth chart! We never went back. If he had seen her growth chart he'd know she's always been in the upper percentile and because her measurements are high across the chart Advanced never had any nutritional issues. Dr. Schwartz did say to take her off while milk and that 1% was enough fat for brain development. But he never considered her obese or unhealthy like that other practice. Stick with your first mind! Advanced all the way! And I'm extremely picky about everything. read more

After being at the practice for a few years the last visit clarified for me that it is time to move on. The last few visits we have had there has just been prolonged delays. Last week we sat in our room and waited 1hr for the provider for a well child visit. Visits before that have either had a student or someone in training also causing delays. So although I haven't had a problem with the providers I can't afford to take that much time with each visit so I will be transferring. read more

This practice does well enough for basic, perfunctory check-ups. However, we recently went to Dr. Schwartz's following an emergency situation with our child. Dr. Schwartz provided extremely questionable medical advice, and recommended archaic aggressive and invasive testing (despite the fact that AAP recommendations did not warrant such an outlandish, aggressive, and rushed approach). He was extremely stubborn in his approach to care, refusing to explain his rationale for his suggested treatment plan. Thankfully we had the good sense to know something was extremely off about his baffling and inhumane recommendations, and quickly visited a very prominent pediatrician for a second opinion. Not only was she able to confirm that the tests Dr. Schwartz recommended were highly invasive, and traumatic for a child, but also that, in our child's case, were unnecessary and overly aggressive given her clinical presentation. Perhaps most importantly, she treated our child and us with respect and compassion-- which was nowhere to be found with Dr. Schwartz. Another shocking aspect of our ordeal with Dr. Schwartz was that he refused to speak with us over the phone, relying only on his ill-prepped nurses to relay communication. Dr. Schwartz insisted that this was an emergency situation that needed to be dealt with immediately. Yet, despite urging this was an emergency situation (which we learned later that this was either untrue, overly dramatic, or a misdiagnosis on his part), Dr. Schwartz made himself personally unavailable. We were told that if we needed to speak to him to get clarification on his recommendations or diagnosis, we would have to make an appointment to see him in person (presumably because you cannot charge insurance for a phone call to a patient). Whereas our second opinion physician, undoubtedly busier than Dr. Schwartz given her expertise and reputation, followed up several times to ensure our child was progressing well and even provided her cell phone number for us if we needed to contact her. As a member of a family full of doctors, I can say without hesitation that the consensus opinion of several medical professionals is that Dr. Schwartz's treatment of patients and approach to medicine is subpar at best, unethical at worst, and had we gone ahead with his recommendations, would have likely amounted to malpractice. As a wise local pediatric ER doctor said [of Dr. Schwartz], "Sometimes doctors just do not know when to retire." UPDATE: After posting this review, Advanced Pediatrics violated HIPPA laws by repeatedly calling our new practice's office in an attempt to get my daughter's updated diagnosis and treatment, without our permission --- and in fact, in direct contravention to our explicit written request that they not be given access to her file. read more

Wow, I am surprised by the reivew from 11/17/2010. I have been bringing my children to Dr. Schwartz for about 20 years. I followed him when he started his own practice 10 years ago. He is one of the best diagnosticians in the area. He is brilliant and has a great repoire with children. We have seen all the other pediatricicans in the practice and they are all wonderful and caring. Many of my friends bring their children here also and love the practice. Everyone is entitled to their opinion and unfortuneately only the disgruntled ones usually do the posting read more

Unprofessional and horrible practice. The doctor's are rude and do not know how to treat their patients. Dr. Weaver misdiagnosed my son with allergies when he had pneumonia. Dr. Schwartz was dismissive, unprofessional and out right rude when we went back to request an x ray. Run as fast as you can and stay away! read more

My husband and I live in DC now, but still make the drive out to Vienna to come to Advanced Pediatrics. We started coming when our daughter was a newborn and in our almost-2 years at the practice, we have been incredibly impressed with every doctor, nurse, NP, after-hours call-line nurse, and receptionist that we have met here. Staff are all welcoming and empathetic, doctors listen and spend time with us, the lactation consultant Lori spent countless visits with me to help get my fussy feeder (and mastitis) in control. There are amazing walk-in hours, we never wait around for doctors or nurses, there is a spacious sick waiting room for kids who are germy, getting appointments is never a challenge, we don't wait on hold when we call, and the facilities are all always impeccably clean and well-kept. We tried moving to a practice closer to us in DC, but none of the places we visited or called came close to Advanced Pediatrics. The only less than stellar experiences we have had have actually been with Dr. Schwartz, the founding doctor of the practice, because he often seems too busy to spend time with us and can be rather brusque, but we know other people adore him, so we may have just caught him on off days. read more

This is such a great practice and recommend to any parent. Dr. Martin and Dr. Swartz are amazing and will take the time to look into any of your needs and concern. read more

Dr Martin is excellent. He's easy-going, and offers common sense advice and care. We had a complicated issue with my daughter, that ultimately resolved itself, and he was the only doctor who really caught on to the issue and gave us solutions that helped us. read more

We have been very happy after switching to this practice. I love the quick care hours that make it so easy to be seen at any time without an appointment. The doctors and nurses really go above and beyond to make children comfortable and reassure parents. Good wait times too- our experiences there have just been very smooth all around. read more

Agree with front office staff problems. It just became too much. We've moved on and are very happy, not dreading billing demands or negative attitude whenever our children have to see the doctor. read more

We started going when our twins were born in '98. The Dr's take the time to talk to you and try to understand the situation from a holistic view. We have had some pretty obscure things that were caught quickly (e.g., strep in finger nail beds and recurring thrush from a bra). Dr Schwartz especially takes time to get to know the kids and remembers many details about the kids and their history - amazing. We've had a good experience on many levels - different Dr's; walk in appts; records requests; prescriptions. Very happy... read more

We are very impressed. Everyone was friendly and helpful at the front desk. The nurses were great with the boys, and I got some great advice from Dr. Martin. My friends and neighbors highly recommended this practice to us when we moved to Vienna and I'm glad they did. read more

With two under two, I have always been flexible about which doctor I'm seeing. I have liked all of them. They encourage and support my parenting style while also giving their recommendations and keeping me informed. There's hardly a wait before seeing a doctor. The nurses have been great with helping to gently and patiently direct my older, very rambunctious son (who would really rather wander the halls than be in the exam room...). I also like that there's a separate sick-kid waiting room. It has made me feel better when my kids are well and less guilty when my kids are sick! I am a big fan of the practice, and even when I moved out to Burke, I kept with this pediatrics office. read more

We've been going to this practice since 2008 when my son was first visited in the hospital by Dr. Schwartz right after birth. The medical staff is wonderful and I appreciate the "don't always give antibiotics right away" approach. We love the nursing staff as well -- some of the nicest ladies! We did have issues early on with some of the front desk admin, but they have been updated and nothing but pleasantries since. I recommend everyone to this practice. read more

We first saw Dr. Martin. We came in on a Saturday for an unsecheduled appointment and we must have gotten lucky to have him be the doctor who was on call; he was knowledgeable, friendly, and professional. So of course, we scheduled futures; however, the next appointment was with Dr. Schwartz, who was abrasive, matter of factly, a bit arrogant, and way too rough with our newborn. He pulled off her unbelical cord prematurely and put silver nitrate on it without telling us it was not covered by insurance - which would have been fine, if it was needed. This procedure made her bleed and get infected shortly after, but because of the infection we had to come right back. We did not even bring her in for that in the first place. We then learned of the "fee" for this from the accounts manager. After we finally got her to explain the charge, we did not contest it; we just asked why and once she continued to talk, we had to counter act her rudeness by lettting her know that it was uncessary to be overly defensive in her position, it was a simple logical question that we had the right to ask regarding the fees and why. She finally agreed that Dr. Schwartz should have told us and we ended our discussion. After this experience, every time we have gone there, we have usually been scheduled with one of their NPs, which is fine, but why is it so hard to get a "doctor" to see your child? Note, Dr. Martin is usually booked for months, and we can understand why. Recently, our baby became ill, due to viral / cold, etc.... she was not given any treatment at frist, second time there, about 2 weeks later we did receive meds for her condition- they did not work fast enough for the follow up, so the NP we saw took her off of the antibiotics she prescribed less then a few days earlier and did antibiotic shots. These shots have still not cleared up her condition of ear infection and other related issues; its still not working...in fact all is worse, so brought her back as directed from the previous appointment. This time, we were assigned a different NP. We hardly ever get to see a doctor. For this appointment, we were late, baby was worse, so sick, and traveled through horrible rush hour stormy weather traffic. We were told it be a wait, which was understandable. Once we were in a room, instead of someone coming in to see if she needed a breathing treatment (they were told she did by me), we were greeted by the rude angry accounts manager (her again?), who after I spilled out my frantic concerns regarding my baby, let me know that she is not a doctor and she is only here to "counsel" me for being late, twice now. This woman goes on to say how important their doctor's schedules are and how they have patients who live further away then we do and get there on time, so I should also; oh yeah, and sorry your baby is so sick!?, REALLY?! First of all, this woman does not even attempt to know what our situation is, nor does she appear to care; second, she spoke to me in a very unprofessional, scolding, and rude manner. I had already aplogized for being late up front, and even called first. With a sick baby and worry, I really couldnt comprehend her "job to counsel". I told her no worries, it wont happen again, we wont be back. She did not express much concern, but rather agreed that I should probably go elsewhere. We were finally seen, sick non-responsive to all previous treatments daughter, went home with no new dx from yet another NP. The accounts manager, or whatever she is who likes to counsel late patients, really helped us to expedite getting our baby new care. After this appointment, I then told the front desk personnel who are always a variety of rude, young, obvious inexperienced, girls that I wanted my records and - oh yes, of course, we better not forget the co-pay that I didnt pay right away because my baby was too sick for me to think of doing that straight away. So now we are waiting on the 7 business days that one of the front desk girls said it would take due to her not having "time" to copy our file right now, and of course the extra fee for that, we will pay it upon receipt of records in their office. We need to ensure that copies of "all" incidents are of record, including the late appointments that were pointed out. To be perfectly clear, despite not agreeing with what Dr. Schwartz did, our main complaints with this practice are not the nurses or physicians, whether it is a doctor or a NP. It is the lack of other profesional staff working for these physicians. We have heard similar complaints from other concerned parents who have to deal with their incompetent staff. Thanks to the chief, rudest member of their "other" staff, we will no longer be able to in good faith, go there after being made to feel like we are better off somewhere else and that our daughter''s health is nothing important and doesnt even matter. read more

My daugther used to go to this office for her well-ness check up. The service is OK and nothing stands out as either good or bad. However, I switched after a few months for one particular reason. They charged me $50 for a missing appointment on Monday morning, which I am OK with since I missed it. But they didn't send any reminder re: the appointment. No text-message. No phone call. No email. It is just not a user-friendly or a customer-centric service they are running. read more

We followed Dr Yu from her previous practice because our girls really liked her. That was 13 years ago and now we know for sure we made the right decision. The doctors and nursing staff are knowledgeable and have been able to engage with the girls as they have grown and changed. Several times, one of our girls has had a unique symptom that required a specialist, even the specialists we are sent to are great. Last week, our youngest got a concussion. This practice, mainly Dr Martin, are experts when it comes to concussions. Our daughter had a baseline impact test done a year or so ago. Those results were compared to the results after her concussion. I could see how bad the concussion was by seeing the results and Dr Martin's expertise, explained exactly what we need to do to help her get better. If you have active kids, this is the practice for you. Another good thing is getting a same day appointment is no problem or just some advice from a nurse. read more

I am sorry to write this, but our experience with this practice has eroded sharply since the change of ownership/management about a year ago. We've been in this practice for nigh on a decade. I've found the crop of new doctors as a whole to be straight textbook young practitioners with very limited experience and the arrogance to go with that. Sadly this seems to have extended into the practice NPs and staff, as well. I've even heard staff grouped together (including the MD) making a mockery of us as we've left. NOVA has an educated and involved parent community which is better embraced rather than battled. I think a cookie cutter approach and pontificating will not serve the practice well. We've also experienced additional blood tests that were never discussed, nor authorized by us-- but ordered after we've let the practice do the lab draw and we've left. While I can appreciate a practitioner maybe sees the picture differently once we're gone, a phone call and explanation followed by informed consent is in order in that situation. It smells of taking advantage of a billing opportunity but I think it is as likely poor time management and bad practice attitude. Others here have commented on the practice poor time management issue. We've had the same including 30-minute wait post check in and vitals/weight etc for a scheduled well child visit with not another patient in sight. I was told this is because they toggle the NP between well-child and sick clinic visits upstairs. It will be the end of an era -- literally, but our family is moving on. read more

Absolutely horrible experience. I took my newborn daughter there, and the nurse practitioner said she was not gaining weight enough, there fore we need to come to the office every day (!!!) to get her weight checked. When I said that I will be doing it at home she said it is impossible (could not explain why). I personally think it is strange to advice to bring a newborn to a doctor's office with sick children around to just get the weight checked. Not to mention a copay for every visit. They kept sending us nasty letters even after we switched to another doctor's office. read more

Dr. Schwartz and Advanced Pediatrics caused my daughter's right ear canal injury, bleeding. They proceed unsanitary irrigation caused her right ear canal infection. They refused to check her in person and gave improper prescription made her infection worse; her ear canal infection caused impetigo. They made wrong diagnosis (or they used a lie to cover their improper medical treatment) and refused giving her checkup during her infection. read more

The practice has some advantages and disadvantages. Walk in hours for sick kids is great. Charging $20 per form per child for something that takes two minutes to fill out is excessive. I am a physician and I realize these forms add up, but I think $5-$10 per form is more palatable. Biggest negative to this practice is Dr. Schwartz. If you are going to use this practice, avoid him altogether. He is rude, arrogant, and condescending. This is coupled with the fact that he is not up-to-date on current AAP (American Academy of Pediatrics) recommendations. He has prescribed unnecessary antibiotics for my child and attempted to perform a medically unnecessary procedure. If you use the practice, I recommend seeing one of the other partners. read more

My experiences with Advanced Pediatrics prompted me to signup with Yelp...as I have always hesitated..but hopefully, future yelp reviews will be more positive. I would like to start by saying that its hit or miss, usually a miss in my opinion. I think my review is fair as I have been taking our lil ones here for years. Most of the Doctors in my mind are at least competent. The Nurses and Assistants are competent as well within their responsibilities. Its the Administrative staff and the Operations/Business ambiance that throws things off here. The people working in the reception/front desk area are just dreadful and they make or break the experience. I cant count how many times they look at me as if I am an idiot. I once had to explain why when they asked me what day in the month I wanted to come, that they should give me a ball park based on a patients schedule. Im actualy being nice here, I was given major attitude. I once asked for them to print out some forms for me to fill so I wouldnt have to do them when I came in. I was given attitude.....the last thing a busy parent with three children wants to do is waste time sitting around filling out forms on the day of the appointment as they have suggested. I was given pushback for asking. Sometimes, we are afraid of making our next appointment knowing full well that the main person in front and the one with an accent make the experience just awful and that we need to prepare for subpar responses. Its also very obvious that when they try to sound nice, that their arms are being twisted or something. You see how forcefully they try to appear. A Pediatricians office should know that busy parents have enough stress and worries in life..we dont need to be treated like children when obtaining your services. We once had a community get together and most parents (about 4 of them) who went to this Practice agreed that the workers need to be more friendly...we are not asking for miracles, but we are asking that they provide a pleasant experience based on respect and professionalism. Healthcare afterall, is to provide care...not to provide anxiety, stress and negative feelings. One other thing is that you spend most time with Nurses and not with the Doctors. Also, once you sign in, and get assigned a patient room, there is too much time between seeing the Nurse and then waiting and waiting to see the Doctor. All the while your lil one has no shirt or clothing as you are told to keep them off for the Doctor. The waits are horrendous at times. The usual wait once you get a room is about 10 minutes between Nurse and Doctor..those 10 minutes are very long. We once had an afternoon apointment, and had to wait for a little over 20 minutes to see the Doctor (after seeing the Nurse) and that time is not an exxageration. Funny thing is that if you are 15 minutes late, you need to reschedule and can/will be assessed a fee of 50 dollars I think. However, if they are behind schedule, its not like you get credited for the loss time in your hectic busy schedule. This is the same with many other Practices but I just felt that the wait here can be longer..but then again, this negative experience could actually be resonating from the initial interaction with the Front/Reception people from the get go. And its also known that parents have a tendency to ask many questions and can push someones schedule behind, but thats the nature of the business and people should be scheduled accordingly..afterall, if I ahd to wait 10-20 minutes to see a Doctor, I would hope that the Doctor wouldnt think that its ok ot pop in and pop right out..thats a no no. I hope that this review is taken seriously and that the reception/front office people get some sort of training in customer service or are disciplined. This is a practice, a healthcare facility that is full of lil babies and new parents etc., and should be operated as such. For the record, Dr Martin and Dr. Yoo seem to be good and pleasant, but not good enough to negate the negative experience surrounding the operations. This place needs balance, and they can start with the front desk. read more

I was initially impressed with the practice - not much waiting and easy to make an appointment. The front desk often seems annoyed but whatever. We saw Dr. Schwartz who was very curt and didn't really want to answer my questions. At another appointment the NP told me my 18 month old didn't have strep - despite having been exposed by this brothers to it, having all the symptoms, and having a positive strep test done in their office. She said it was more likely he had polio (he hasn't had his polio shot yet) and that an AB wouldn't likely work (it did). Undeterred, I tried Dr. Martin for well-childs for my other children. He promised to get them up-to-date with their shots, only to change his mind after learning my son has epilepsy. But he didn't tell me during the appointment. He wrote a letter that night and sent it certified mail. In far too many words he said he couldn't be our ped anymore. He wouldn't talk on the phone to me. I know a lot of people really like him, but for us, the whole office was a flop. read more

Just took our newborn for his first unscheduled doctor's appointment due to a possible eye infection. We saw Dr. Schwartz (who actually saw my husband on occasion when he was little) & he did a fantastic job of explaining the issue and the appropriate course of treatment. I have seen other posts critical of his bedside manner and I can honestly say he was very warm & caring with us and our child. A large part of the reason we chose this practice is because of Dr. Schwartz's excellent diagnostic skills - several parents told us that he will not stop until he figures out what is wrong with your child. That is exactly the sort of person I want treating my son & I would much rather he focused on puzzling out what is going on with my kid than doing a lot of parental handholding. We have been in the office 4 times in the past week (mostly for jaundice & weight checks) and each visit has reconfirmed that we picked the right practice - the level of care we received has been excellent across the board. I cannot finish this review without singling out Lori, the practice's lactation consultant, who saved our sanity during a rough first week (my milk was very late to come in). She offered a wealth of practical guidance & advice that gave us a clear and simple to understand path to achieving our breastfeeding goals when we were too sleep deprived to know left from right. Most importantly, her highest priority was ensuring that our son's immediate nutritional needs were met. She did an incredible job of reassuring us that what we needed to do in the short term to keep our son fed & thriving would not derail our long-term goal of exclusively breastfeeding. As a new mom, it was incredibly comforting to be able to have a very frank discussion of our feeding options in a judgment-free zone. I cannot thank Lori enough for her support and kindness when I felt like I was at the end of my rope. read more

There are so many fabulous pediatricians in the area, PLEASE do not waste your time and energy going to this office! Every time I have gone there for my childrens' visits, the front desk always has some nonsense awaiting me. If it's not a 1 hour wait (1 HOUR WITH TWO TODDLERS!!!), they've pulled up / are referencing the wrong child's chart, which by the way NO ONE notices until I do! I have had to check the chart to make sure it's for the right child every time I've gone there - pathetic. The last straw was today's "appointment". I got my two toddler boys out of the house and in the office for their 11:30 visit, as was emailed to me by the Advanced Pediatrics office. When I arrived, I signed in and went straight to the secretary at the front desk to pay any outstanding balance. She did not listen to my full sentence and condescendingly told me that I would have to wait in line. Well, there was no line in sight, and I was the only one with an uncrossed name on the sign-in sheet. She then looked at me confusedly and asked if I had an appointment. Seriously. When I told her exactly what time and date the email indicated, she informed me that I had no appointment at all, thinking I would leave. When she realized it wasn't going to work like that after I had to drag two kids to a doctor's office, she only then called the office manager, an equally unprofessional character. She asked me to forward her the email and then apologized, also thinking I would leave quietly. Long story short, I said that I would have to be seen for the time that I was emailed, and Lisa said I would have to wait for the next slot, 1 1/2 hours away, to see a doctor. Thoroughly angered, I let her know that I would be needing my charts to find another pediatrician, to which she answered, "that would be fine, sorry 'bout that!". My husband is a surgeon who runs his own office as the only doctor on board, and patients have shown up claiming they have appointments when they aren't scheduled. No matter whose mistake it was, his office manager has NEVER let such an embarrassing mishap such as what happened to me occur in his office. She always makes SURE that they are seen at the time that they claim to have their appointments, no matter what. My husband will skip multiple meals, not go to the bathroom for a full day, jump between rooms, whatever it takes to care for his patients. How ridiculous that this type of superior service can be provided by a lone doctor, but not by a group of 4 doctors (FOUR!!!) and 2 NP's! Apparently, Advanced Pediatrics has enough business and they simply do not care to provide you with quality care and service. Please, please, please save your time and frustration and go elsewhere. read more