I just got out of the hospital and everything was in order. The caseworker had set me up with Aja…read more When I got out, I had an appointment and I saw her. In the first Zoom meeting, I kept telling her about what's going on with my family and how important it is and she said she can't help me regarding my child, but she can help me with just me. I kept telling her that something was going on with my child that made me feel a certain way so that I needed to talk about that. She kept saying that she cannot help my child and I understood that. Anyways, I told her that if she specializes in human trafficking and she's a Christian because that's the two things that I was shocked to see someone had a specialty in and that is what I needed help in. I believed this was set up and a blessing from above, from God himself because how easy is it to find Christian-based therapy with specific things you're going through? She just seemed very dismissive and she seemed like she didn't wanna see me and I just told her that I feel like this is a very important matter to me that I need to speak about it and then we eventually came to a mutual understanding about what I needed in therapy. In the second session, she said that I cannot see her anymore because I need to take medicine and I already have a therapist. I told her I don't have a therapist. Their office and the hospital just said that I have one, but that I don't. I'm not seeing one right now. I was seeing one from before but I am not seeing anyone but her. She said if I don't do the medicine (which the hospital didn't require) then they can't see me. I said fine I don't think we can do this then. So we mutually agreed to end services with one another. Then I decided to go to Linda. So I made an appointment with her. The day I got a phone call, I didn't respond because I was busy. They left me an email saying my appointment was canceled the day of and they sent me an email discharging me. I called the office and the girl said the manager said I am not a good fit so they will not be seeing me anymore. I asked to speak to the supervisor to get this right. She was listening to everything that I said I said I was gonna write a Yelp review. I said that I did the survey just so that they would have feedback to know what went on with me. To know that I wasn't satisfied, wasn't helped, didn't feel hurt, just got out of the hospital, I don't have a therapist now and now I have to look for one, and they just didn't help the way that I needed them to. They kicked me out two times. So I confirmed with the manager about her saying I am not a good fit and they won't be seeing me anymore. So I got an email that they discharged me and I just told them I don't trust them or feel comfortable doing any work with them or any services with them anymore. And it's there. I would not recommend anyone who just got out of the hospital who's kind of vulnerable and is trusting people to help them to just go here and expect them to actually help, as they treated me like easy throw away patient, with no compassion.

Public Review -- Wellness Partners Mental Health (Hawai'i)…read more (1 star) As a retired United States Navy Chief Petty Officer receiving treatment for a service-connected psychological injury, I cannot recommend Wellness Partners Mental Health (Hawai'i). While I encountered compassionate care at the clinical level, the experience was significantly compromised by administrative conduct that lacked professionalism, empathy, and trauma-informed awareness. Let me begin by acknowledging the one strength of this practice: my therapist, Aja Wallace, was respectful, grounded, and provided a calm and judgment-free environment. Although our sessions remained conversational and did not advance into deeper therapeutic modalities, her individual professionalism made a difference. She treated me with dignity and attentiveness. Her efforts are the sole reason this review includes even one star. However, my interaction with the administrative office was a very different experience. After missing two appointments--which were scheduled as part of my ongoing treatment for mental health conditions resulting directly from military service--I received a standardized, impersonal email from a staff member who identified themselves only as "Garnet." The email reminded me of the clinic's cancellation policy, stated that I could be charged a $50 no-show fee, and warned that I could be discharged from care entirely if a third appointment was missed. The wording was superficially polite, but the underlying message was bureaucratic and threatening. There was no inquiry into my health, no recognition of the nature of my condition, and no attempt to understand the reality that missing appointments is often a direct result of the very psychological conditions being treated. In short, the response failed to reflect even the most basic principles of trauma-informed, veteran-centered care. As someone who has been under psychiatric care since 1992, I am fully aware of scheduling policies and patient responsibilities. I do not take them lightly. However, I am not receiving elective or convenience-based services. I am seeking help for injuries incurred through my time in uniform--injuries tied to the long-term consequences of military service. When a clinic's administrative staff reduces that reality to a matter of metrics and policy enforcement, it signals a serious disconnect between clinical mission and operational execution. Moreover, it is unacceptable for any medical office holding sensitive personal and military-related health information to correspond with patients using only a first name, without professional title, credential, or accountability. Transparency is not optional in healthcare--especially when addressing veterans whose trust has been hard-earned and easily broken. This review is not written in anger but in disappointment. Disappointment that a facility offering mental health services does not distinguish between procedural enforcement and compassionate care. Disappointment that, despite all we now know about post-service mental health challenges, administrative practices still rely on cold, automated responses rather than personalized engagement. Disappointment that I, like many veterans, continue to experience institutional indifference in civilian care settings. Wellness Partners Mental Health must confront the contradiction of claiming to support veterans while using systems that penalize them for the symptoms of their injuries. No veteran should have to defend or explain their absence to administrative personnel. No trauma patient should be met with form-letter warnings instead of outreach rooted in care and concern. Until meaningful changes are made in how this organization communicates with and supports its patients--especially those receiving treatment for military-related psychological conditions--I cannot recommend them. I strongly urge any veteran considering this facility to carefully assess whether it truly understands the complex and often invisible wounds we carry. Respect is not found in fine print or fee reminders. It is found in how we are treated when we are struggling--and how we are supported when we reach out for help. Non Sibi Sed Patriae -- Not For Self, But For Country. David Leonard Vega Chief Petty Officer, United States Navy (Retired)

I'm a legally handicapped person due to car accidents. The car accidents resulted in Traumatic…read moreBrain Injuries, anxiety, severe insomnia, profound fatigue and memory loss for 25 years. With Dr. Imanaka's help, the anxiety is mostly resolved, the intrusive thoughts loops are 100% gone, insomnia and fatigue are well on the way to full recovery. Dr. Imanaka is a compassionate, skillful, and dedicated physician who's deeply committed to helping me on the journey of health and healing. The results from working with him and TMS are nothing short than miraculous. I'm now able to live the rest of my life in joy, peace, and contentment. I am profoundly thankful to Dr. Imanaka and Brain Health Hawaii for providing truly excellent and comprehensive care. Thank you, Dr. Imanaka and the wonderful staff at Brain Health Hawaii for the devotion and expertise that you bring. I am blessed to have met you all. Mahalo!

Dr. Chad Imanaka is hands down the best psychiatrist I've ever worked with…read more He's thoughtful, nonjudgmental, and truly listens. What stood out most to me is how much he respected my real-life stressors and not just symptoms to treat with medications. When I faced a difficult situation at work, Dr. Imanaka didn't hesitate to advocate for me. He helped with timely documentation, never downplayed my experience, and always made sure I understood my options without pushing anything I wasn't ready for. He's incredibly responsive, compassionate, and professional. I never felt rushed or dismissed during our appts. He's also one of the very few psychiatrists I've had who actually engages like a full human being, not just a clipboard with a prescription pad. For the last two years he has been treating my ADHD and insomnia, I have always felt supported with genuine care and respect. If you need someone who actually shows up for their patients and treats mental health care with respect, see Dr. Imanaka.

I had a hard time while seeing Dr. Pien. Its been a while now but I think for me I had asked for…read morethe lower dosage medicine but what was prescribed was the 6mg rather than the 3mg discussed. Since I already picked it up it didnt make sense to reorder so i had to cut them in half but I thought that was a big mistake to make. Like what we talked about didnt get heard. In addition, we switched from hmsa online to another video platform but I was never informed it would go from being free with insurance to costing me i think $20 each time especially since our calls are only 5-15min long. I was just disappointed overall and several of the other complaints I resonated as well. I know psychiatrists are different than psychologists but the empathy, care and attentiveness seemed lower than what I would expect.

Dr Pien's demeanor, professionalism, and timeliness are a few of many qualities he has. I let him…read moreknow I did not want medication, I wanted a faith based experience and I was/am overwhelmed taking care and living with 2 90+ yr old parents. From the very first appointment, he got my mindset back on track, validated my feelings, gave me coping skills and never tried to push medication on me; he's been nothing but respectful, supportive, caring, and provides the faith based support I need. While I wanted a Christian based therapy, it is never pushy or inappropriate. I am so grateful I was accepted as a patient and he has equipped me with better coping skills in my day to day caregiving journey. Mahalo nui Dr. Pien.

I was having a very difficult time when my insurance changed, and my provider suddenly told me that…read moreI could not be seen, and all appointments, including prescription refills, would be stopped immediately. I was at a loss, especially as I depended on the medications prescribed to me by this individual. Unsure as to what I could do, I started reaching out to various providers to start seeing someone new. It took me a month, but I finally came across Dr. Blaisdell. I left a message with her, and I got a quick call back that very same day. And I have been seeing Dr. Blaisdell since that day. Dr. Blaisdell is a very warm, yet practical individual, and she helped me to navigate some of the toughest times in my life. She always listened with an open heart and mind and provided me with advice, suggestions, and resources that would help me through difficulties, as well as the activities of everyday life. She doesn't believe in overmedicating someone because of issues, but instead she tries (and successfully) so to reach a balance between medication and therapy. I truly appreciate her very pragmatic approach and I have been a lot more stable and feeling like myself ever since I started seeing her. I would like to thank Dr. Blaisdell for her time and energy, her expertise, and her commitment. I feel safe. I feel comforted. I feel like I can go on.

I submitted a webform explaining what services I was looking for. We emailed back and forth a few…read moretimes scheduling an appointment and very clearly explaining why I was seeking treatment. We had a telehealth visit where I explain my life history and how those issues affected my life. To only have her tell me at the very end that she actually isn't taking patients with the issue I'm seeking treatment for, and then refers me to another Doctor, where i have to do the whole process again and she charged my insurance $330. I've asked multiple other doctors about her behavior and they were all confused.

Excellent experience. Dr. Stein is very understanding, thorough, and easy to talk to. Highly…read morerecommend to anyone looking for a psychiatrist who listens and genuinely helps.

He's not even around anymore. He was pretty good. He had a strange receptionist. She would…read moresometimes cry when checking us in. He usually got you in and out. Still listened and did the best he could. Really an insurance game with this type of help. Only you can help yourself. I noticed the more help you need the less help you get. The less help you need the more help you get. I'm sure people caught up in the cycle know what I mean.

Dr. Sutton is an excellent provider! So easy to talk to and has helped me work through some diffult…read moreissues. So thankful for your love & care Dr. Sutton. You are a gem ! Highly Recommended!

Dr. Candice Sutton has been my therapist for the last two or three years. I am 35 years old, with…read morebipolar and a very severe addiction problem. I was originally seeing another Doctor Who works out of the same office as Dr. Sutton does, and he referred me to her. Going into it, I was a little apprehensive, because I've had a lot of experience with therapists, and I had never had one that I trusted or I felt like I could tell them the whole truth about my life, which is why when Dr. Sutton came into my life it was a miracle! We bonded immediately. I felt like I could tell her absolutely everything, and I did lol she is the most compassionate, caring, understanding person I've ever met. She is not judgmental in the least, and she never makes me feel less than.She lifts me up when I'm feeling down. She does her absolute best to make herself available to her patients when they need her, she has gone above and beyond for me and I'm sure a lot of other people too. I plan to keep Dr. Sutton in my life forever. She has grown on me so much she makes me feel like somebody cares and sees me for me not just my addiction. When paperwork needs to be turned in Dr. Sutton always make sure it goes in on time or early. She's never been late on my paperwork and she's made sure that my other doctors haven't either. If we had more doctors like Dr. Sutton in the healthcare system, patients would be so much better off. I'm so tired of going to hospitals and being treated like a drug addict , or a homeless person, based on the medication I take. Every single doctor needs to take a page out of Dr. Sutton's book, because she is the epitome of the perfect therapist. She is so easy to talk to, and she actually listens and tries to work out some type of plan to better the situation. She doesn't sit there with a pen and paper, pretending to care about what you're saying, but really judging you based on what you choose to share, or your life story. A friend of mine was in the car when I received a call from Dr. Sutton we spoke for a few minutes and when I got off the phone with her my friend said "oh my god who was that? that's your doctor? Can you give me her number because she sounds so understanding and kind and I've been looking for a good therapist for years". I would refer Dr. Sutton to anybody who's looking for a therapist who is understanding and does her absolute best to better her patients lives. She makes me feel special Every single time I talk to her. We have a close bond. I don't know what I would do without her.

I took my son there and the therapy helped him improve his grades and concentration..read more

I want to start this review by saying I am not a patient of Dr. Armstrong, my son and I were…read morescheduled for a chiro appt next door. There is a saying "you don't get a second chance to make a first impression". My first impression of Dr. Armstrong unfortunately is not good. Dr. Armstrong's office is right next door to my Chiropractor. My son and I arrived a little early and the office was closed for lunch break so we waited in the hallway. One way I get my 15 year old son to open up and talk with me (which we know can be a challenge) is to play games. So I had a small empty plastic mint container I was going to throw away but decided to toss it back and forth with him as we talked story. Not even 5 minutes into talking story and Dr. Armstrong opens her door (I looked up her photo after this incident) and says to my son in front of me "that's not appropriate behavior for the hall way!" Then shuts her door. I was so confused... what was inappropriate? Talking story in the empty hallway, tossing an empty mint container... laughing? Why didn't she speak to me? I didn't know talking with my teen in public was inappropriate... WTH?!? I didn't plan on writing this review but it really bothered me all night that Dr. Armstrong's chosen career is to help people in a service industry. As an adult and "professional" she could have handled this incident in many different ways. All she had to say was "hi, we are doing treatment could you keep it down"? I would have apologized to her for the noise and stopped talking, no problem. But the fact that it was lunch break, no one was doing business in her or my chiro"s office and we weren't rough housing (just talking story) really bothered me. After looking at some of her other reviews I see she has done this kind of thing before to her paying clients. Half of the success in serving people is how you treat them and show them respect. Just saying.

Gives great advise to my situations that come up. He listens and has a weird ability to remember…read morewhat you mentioned a week ago and able to really bring an understanding to what you feel. Doesn't judge you but comes from a sincere place. Definitely someone I would recommend to others!

My husband and I love our sessions with John. We leave feeling hopeful and better about our…read moresituation not more angry like previous therapists that we've seen. My husband and I understand each other and ourselves better through Johns wisdom. I definitely recommend him to anyone wanting to improve their relationship.