Please save yourself time, money, and frustration. According to the California Department of Insurance, Joshua Larkin is not licensed nor was he when he came to my home a year ago and signed a contract. The only time I heard from him was to get a check signed over to APA. When I noticed the payment for repair work was short by around $2400.00, something he should have caught (they're the experts, right?), he never returned my calls. I finally got reassigned to Derek Larkin, who seemed fine at first, but as time progressed, he too missed appointments, and would not return my calls. I just happened to get copied in on a letter from my insurance company, and my case had been closed for many months, yet no work had even begun. The claims manager, Nancy Castellanos, is about as arrogant as they come. She says she'll call you back and never does. About the only time I could get a response from her was when we had a conflict and I was firing them. It took complaints to California Department of Insurance, and the Better Business Bureau to get them to return my calls when I requested a drop letter go to my insurance company and my insurance money given to me. Then I just find out today, they paid one of their contractors last year for the repair job which never had been started. read more