I visited the Arlington Boulevard office yesterday. I have been a client at this practice for a…read morelong time. There was only one physician available, who fortunately was my own physician, and the visit was delayed extensively. I asked a lady to please check on what was happening and she basically gave me some blather that it would be a while. Another employee, Kenneth Simpson, overheard this discussion and immediately jumped up... Went back into the visual testing area, came back and told me exactly what the problem was and that I would be next in line. I appreciated his customer centric performance... All of the employees at this location should be trained in customer satisfaction by this guy. He deserves a raise! I also highly recommend Dr. Kozinski.

I scheduled a routine eye exam at Northern Virginia Ophthalmology Associates because the office is…read moreconveniently located in the building where I work and participates in my VSP Vision Care network. Based on my vision insurance, I expected a routine exam with only a minimal out-of-pocket cost. The appointment lasted about 15 to 20 minutes. My eyes were not even dilated, and I have no vision problems. Looking back, I should have questioned why I was asked for my medical insurance information when I checked in for my appointment, which had been scheduled as a routine eye exam. After the visit, I discovered the office had coded the appointment as a medical visit and submitted a claim for more than $300 to my medical insurance instead of billing VSP. The billing process felt misleading and lacked transparency. If you're scheduling a routine eye exam here, I recommend confirming in advance how your visit will be coded and which insurance will be billed so you don't end up with an unexpected insurance claim like I did.

A terrific experience getting my sight back with Dr. E. He's a no nonsense, yet kind doctor who I…read morewill recommend to anyone having vision issues. His staff is very personable, as well. Clearly, a five star doctor. Go see Dr. E.

I got out alive, and my surgery was successful. So far, no infection and I got the appropriate…read morecare. The reason I don't give five stars is because (like other facilities for this type of assembly-line procedure), they constantly violate HIPPA. You're lying on a bed behind a curtain, primed and prepped, and the nurse comes to the patient next to you and asks them all sorts of question, which they answer. You get to hear about their latex allergies (in their underwear, yet--and what that looks like!), all their medications, and an array of very personal questions. Do they think the curtain is sound proof? Do they think because they can't see you, you don't exist? When I mentioned it to the nurse wheeling me into position, I got a very snarky response. That is how little these people care about your privacy. I've lived in this area for over thirty years and frequently run into people I know. Think about that next time you're in such a vulnerable position, and don't let them bully you into shutting up.

Outstanding! It took 3 1/2 months to see Dr. Siegel, but it was worth the wait. I was trying to get…read morein due to an eye problem that just came up unexpectedly. He confirmed nothing serious but did find that I was starting at the beginning of macular degeneration, with Drusen forming slowly in the back of my eye. It was good that I saw him, and he will follow me yearly. He came highly recommended by a high school friend who has seen him for a long time. I can't say enough about him or his office staff. Everyone was friendly and super helpful. I highly recommend visiting here if you have eye problems, from simple to complex.

I have enormous gratitude for Dr. Zaver's skills, patience and kindness. He guided me through the…read morecataract surgical process with a benevolent hand, taking time to explain each step, and being responsive when I needed a bit more coaching to understand any point. That sort of guidance helps to build confidence that the surgeon will take the time to get the job done properly - precisely what he did. I've emerged from Dr. Zaver's care with a new appreciation of the world that can be seen through my own eyes! He did a superb job.

I found out in San Diego that a relatively small mistake in grinding a lens can be pretty horrible…read morewhen driving a car. I came to Dr. Christopher Renner with my San Diego glasses and he found the small mistake and got me new, perfect lenses. I am so happy now when I drive. I can relax because everything is three-dimensional and sharp. Thank you so much to Dr. Renner and his wonderful staff.

When I gave myself a gnarly corneal abrasion causing terrible discomfort, my wife (who is a patient…read morehere) told me I should give them a call to have it checked out. Thankfully they were able to fit me in that same day and I saw Dr. Vinh, who diagnosed my abrasion and immediately alleviated my discomfort with numbing drops and a contact lens bandage over my cornea, prescribing me antibiotic drops to take to prevent an eye infection. Long story short I leaned the very hard way that I am allergic to a specific type of antibiotic eye drop (which for the record Dr. Vinh said was quite rare) and my eye swelled up and became badly inflamed overnight, causing me to return the next day and see Dr. Perry, who took great care of me and gave me steroid drops to bring down the inflammation. A day later and my eye was as good as new, and I saw Dr. Vinh again who gave me a clean bill of health. Simply put, I could not have been in better hands than I was with NOVA Vision Center. The professionalism and care that I experienced from the receptionists to the techs to the doctors was second to none. These folks are good at what they do, they truly care about their patients, and it shows. I now look forward to making them my new eye care place in the future, hopefully next time under better circumstances! :)

Amazing service! Went above and beyond to find out the contacts I typically wear that work within…read morehis network.

Dr. Tony Nguyen is very knowledgeable and patient. I have been with him for 10 yrs . Most of…read morehis prescriptions were accurate. Once a while, I asked him to rechecked my vision, he was always very nice and worked with me patiently. I referred my daughter, husband and friend to him.

Everything was very clearly communicated. Check-in was very fast. Dr. Julie Nguyen was both…read moreinformative and had a great positive attitude. I apologize, I cannot remember the name of the lady who helped me pick out frames. She also did a fantastic job and picked out a nice pair on the first try. I didn't feel pressured to get glasses or contacts, but this ultimately made me feel more comfortable purchasing some glasses. My wife had come earlier and recommended it. I am glad I switched from myeyedr.

Love Dr. Thelen & Dr. Thelen, lol. They are a husband and wife team and both of them are…read morewonderful. We see Michelle more often than we see Courtney but again, both are wonderful. They are amazing because they really take their time and you never feel rushed; you feel like you are the only person in the office. The entire staff is very cordial. The office is modern and the decor is perfectly pleasing and easy on the eyes, pun intended, lol. They take you through different exam rooms, to do your eye tests and to see the docs, and the color and lighting scheme that they use is in every room is perfect. The practice also has opticians in-house and they have a very nice, extensive inventory of eyeglasses and contacts in all price ranges for both adults and children.

We had cataract surgery. First, it's expensive. If you can afford an international vacation - say…read morefor a week - skip it when you need your cataracts removed. That will just about cover the cost. There's the procedure and multiple office visits - pre and post op - plus drugs. But it's for your vision. The results are terrific and the entire team makes you feel like you are their priority. This is a group of doctors who know what they're doing and want the patient to be happy. That's the bottom line.

The front desk team gave me the wrong address for the office after 45 minutes of walking around the…read morehospital complex I finally located it. Obviously I was late for my appointment and I rescheduled for a year from now. I was so upset hopefully they don't move in the future. My appointment was with Dr Zavir

I have been a patient of Dr. Nisha Patel for over 15 years. She has taken excellent care of my eyes…read moreall these years, which included cataract surgery and glaucoma. I have never had a bad experience with her. It is true that wait time is sometime a little long, but the assistant does all the follow-up tests by the time Dr. Patel sees me and goes over all the tests and results and follow-up care. I am grateful for the quality care she provides. I would not think of going to anyone else.

Dr. Patel is truly outstanding! She and her staff are highly experienced, professional,…read morecompassionate, friendly, accessible, and responsive. Dr. Patel is absolutely the best in her field, to which I can attest honestly from years of superb diabetes eyecare, as well as recently and perfectly performed cataract surgeries. It's AMAZING to have 20/15 vision in both eyes! Thank you Dr. Patel!