They came right out for our emergency and fixed our issue quick, super knowledgeable and friendly…read moreand I appreciate he took the time to explain things to us in a way we could understand. The price is the best in the valley that I found as a bonus! We will always use Black Mountain for any issues in the future for sure! I highly recommend! ~Aimee and Andy T.

Highly recommending Black Mountain Septic Services! I live on the county island in Cave Creek and…read morethe septic backed up today. With a large party planned at our house tomorrow we were panicked. These guys figured out a way to send help out to me in the small window of time that I had and they got everything fixed perfectly. Great service and quality work, all at a fair price! Use them if you can!

I am writing this review on behalf of my father who does not have a Yelp Account. It is distressing…read moreto me to see first hand how our seniors are taken advantage of and lied to. If you can't complete a job because you're too busy or you have something else to do then you should not take the money. This has affected our family. I can confirm I was sitting with him when he spoke with both office staff and Ed on the phone on multiple occasions. And my son drove him to drop the deposit at Cave Creek Septic. My Dad's review: I hate having to write a review for a small business, but my experience with Cave Creek Septic has been extremely disappointing and has caused months of stress and unnecessary hardship. In early August, Cave Creek Septic agreed to repair the septic system for our tenant located at 6015 E. Cave Creek Rd. (Ledger Glass). During the second week of August, I paid a $12,000 cash deposit to begin the work. (Side note: my tenant has been using a Porta John since the end of July.) Since then, the only work they have completed is a camera snake to assess the damage and submitting two permit applications--both of which were filed months late. The first permit was not filed until October 15, and the second wasn't filed until October 28, even though I was told weeks earlier that they were "waiting on permits." (This information was confirmed on 11/20/2025 by the Town of Cave Creek at 2:30 pm. At the end of September, I contacted Ed for a status update and he claimed he was waiting on the permits. That turned out to be untrue, as they hadn't even been submitted yet. This kind of stalling, lack of communication, and dishonesty is an unacceptable business practice. Trying to get information was almost impossible. The office rarely answers the phone, and I had to call repeatedly to get anyone to respond. After weeks of delays and empty promises, I decided to take my business elsewhere in the first week of November. On November 3, I requested a refund of my deposit, and they refused to return my money. I have since spoken with multiple reputable septic companies in Cave Creek. Every one of them told me that permits in the Town of Cave Creek usually come back within weeks--not months, which confirmed my suspicions that something was wrong. I am a disabled veteran with ALS, confined to a wheelchair, and traveling is extremely difficult for me. I rely on drivers to get anywhere, and it is not easy for me to make personal trips to resolve issues like this. I truly feel that Cave Creek Septic took advantage of my situation, and all I want is my money (12k) back for work that was never performed. I am filing an official complaint with the Arizona Registrar of Contractors so that no one else has to go through what I went through. I strongly recommend choosing another company.

Instead of paying $3,500 without seeing the problem myself, I hired a laborer to dig up the area…read morethey said was affected. The septic company said they had to do the job start to finish, but I wanted proof first. We dug up about 12 feet of pipe, and there was absolutely no root where they claimed it was. The pipe is not cracked, crushed, or compromised. That misdiagnosis caused me to spend extra money digging up my yard unnecessarily. Another strange thing: the plumber told me I could continue using my plumbing -- showers, washer, toilets -- just don't flush toilet paper. That made no sense. It's now been weeks, we've used everything normally, and the system has worked fine ever since. I also never saw the camera evidence they said they had. I was later told by the receptionist that the technician's iPad died, so there were no photos or video to show me. After I uncovered the pipe and found no root, I called the company. The plumber, Curtis, said, "I guarantee there's something there," and then said he would replace the baffle (the T-shaped fitting at the tank connection). He also told me that if I didn't replace the baffle, I would "have problems again in 7 years." Not next week, not next month -- seven years -- which made no sense to me. When I spoke with the owner, I got yet another explanation. He said they were not replacing the baffle, only two 45-degree ABS fittings that he claimed were "compromised." They are not. I offered to send photos, but the owner didn't want to see them and told me to just cover everything back up because "everything is good." I have now received four different diagnoses from the same company. In my experience, the owner was rude and unprofessional, and the plumber's behavior felt very sketchy and inconsistent. Between the changing stories, the lack of proof, and the refusal to even look at photos of the exposed pipe, this whole situation left me with zero confidence in their honesty. Make sure the plumber's iPad is "charged," and that you get clear photos or video showing exactly what's wrong and exactly what they plan to fix before approving any major septic work

Az Septic Pumping were amazing. On time, communicated well & helped with our septic. Risers are a…read moremust after my ordeal. Please have them take care of you & get a riser if you dont have one. Will always use them.

AZ Septic Plumping. A company that I had used before, took advantage of the fact I was moving and…read more I had to drain the septic tank before I could sell the house. They were very aware of this and quoted a fair price, until the day of drainage. They then said I had to pay about 30% more, knowing I had no other choice, at that time. Not a company with any integrity. Don't use them.

I have used Septic Technologies since 2017. They have helped me maintain my home's septic system…read moreand offer treatment supplements to help ensure my tank correctly operates. We highly recommend Septic Technologies. Maintenance is always done in a professional manner. Great customer service all around. If you are looking for a great local business to take care of your septic needs, you should call Septic Technologies.

Called and spoke with them a few times. they mentioned they did our septic inspection before buying…read morethe house but didn't understand our system and referred me out. The first day we moved in the alarm was going off. Referred us out and then we had to pay someone else $500 because the sensor was wedged up that's it! I guess from them emptying it.. nothing else was wrong. But they didn't want to come back out to us. if they had, it would have saved me tons of phone calls and money. But I was pushed off on to other people. Edited to add that they also suggested to call an electrician that was another $75

I couldn't be happier. Tara called minutes after I placed my inquiry, gave me an estimate, and we…read moreset an appointment for two days out (I still haven't had any contact from two other companies). Kyle called and was able to come out three hours early, which worked out great. He made short work of clearing out a 1500-gal tank that hadn't been serviced in 20 years and, despite considerable excavation, left the yard pristine. The cost was very competitive, slightly below the estimate, and a bit lower than a couple of other bids. All very professional, personal, and affordable. Well done.

My house developed a sudden, serious septic issue and the first drain cleaning company I called…read morecouldn't fix it. It was at night and I called a bunch of septic companies, but nobody answered or returned my call except for Topline. Kyle took the time to talk with me on the phone and promised to be out at my home at 7 the next morning. He was able to quickly fix the problem at a very reasonable price. I couldn't be more pleased. Kyle is a great guy and very knowledgable. I highly recommend you give him a call first when you have a septic issue.

We are so thrilled with this company. We had a septic back-up and they came out right away and…read moredrained our septic tank. They were fast efficient and friendly. We highly recommend using them. Our neighbors used them and we had gotten the referral from them. We are glad we did. A big thank you to Jim the owner of the company. He did a great job and knew exactly what needed to be done. USE THIS COMPANY!!!! Yvonne

Truly an excellent company to work with. They were priced right, showed up on time and got the job…read moredone. Needed a cleanout and inspection. Shelly and Jim are class act people and we appreciate them a lot. I recommend this company over all others to anyone looking for this type of service. A great big thanks to all that were involved!!!