Excellent service, kept me updated, ( waiting inside) , gave me information that I didn't have, and…read morefixed something extra that I hadn't even came in for.

Would not recommend them to anyone. Took a transmission to the owner to be put in my truck almost 3…read moreweeks ago and it still is not finished. I have been completely lied to and now the owner refuses to message me back. I was told it would be ready 2 weeks ago,but now he's telling my fiance he's working on it in between jobs and just tells him it will be ready and then when he asks about it he gives an excuse as to why it's not finished. I sure hope he doesn't treat his other customers like this.

Driving motorhome from California to Maine, blew two tires in Oklahoma .... had only one spare. AAA…read morecouldn't help even though we have RV coverage.... motorhome is too big for the local tow trucks. The tow driver recommended interstate diesel as the people who could help us. They were right!! In no time, a kind gentleman showed up in his truck with two new tires. His name is Brad Osborne. Let me say this, I manage auto repair shops.... have for 40 + years. I'm no Spring chicken, and neither is Brad. I've been a mechanic and been in charge of mechanics a looonnnggg time. I'd hire Brad in 2 seconds. Watching him work was just fascinating.... like poetry in motion! A true professional! He didn't have to be nice.... but he was, as were the ladies on the phone. They could have charged me any price they wanted. They didn't.... their prices were MORE than fair! And Brad was just as kind and charming, polite and professional as I could have asked for. Thank you, Brad!!!

My daughter and I were traveling from South Carolina to California. When we were in Oklahoma, we…read morenoticed some steam come out from one of our air vents on the left side. So, we decided to get our truck and air conditioner checked out at this shop. We didn't have an appointment and they were really busy that day, but they still made time for us and checked our truck. They checked everything and it turned out that all we needed was a new radiator cap because it had a small crack. The owner and all his employees were extremely friendly, helpful, and honest. They were also very reasonably priced. If we are ever in Oklahoma and need to get our truck checked out again, we would definitely go back to their shop! We highly recommend them!

These Guys Really Know How to Treat a Customer They…read moreprovided me with information about replacing my compressor and dryer, so I could complete the repair of my cars Air Conditioning System. I then took the car to them so the A/C system could be checked for leaks and the correct amount of refrigerant was added. They had me on my way in less than 2 hours, with A/C blowing cold. I was on vacation in OK, 1,850 from my home in MT. They saved me over $1,000. In 45 years of working on my own cars, I have never met a repair shop that would help you out like they did. They deserve 10 stars.

I broke down when I was on vacation from Texas. They were fast and so amazing helping get my car to…read morea mechanic I cant Thank them enough or recommend them more!!

Drove from Choctaw to Eufaula for weekend getaway and while setting up noticed had a tire wore down…read moreto the threads- we barely made it here apparently. Spoke to guy (sorry can't remember his name) and he was willing to come out next day to change it out for me. He was prompt and courteous and discovered another tire issue i will address when i get back home- very affordable and helpful. I would recommend anyone with a road side issue to this company, thank you guys so much!

As the parent of a young female, that waited for help from this tow company, I want to share that…read morenot only the vile comments of sexual nature made her very uncomfortable during a vulnerable time when she needed help, he also laughed off the comments as "a joke" when he realized that she was not playing. I'm very disappointed in the inappropriate behavior of this service driver and will be following up with a formal complaint to the BBB. Do better!!!

I called to request out of town service, and After Hours was ready to help. I would recommend them…read morefor towing services.

This was my first time using Bales Automotive. I wanted to upgrade the brake pads and rotors on the…read moreMercedes AMG I recently purchased but every shop I contacted was crazy high on pricing and there was a long wait. Buddy was able to work me into his schedule on the same day and his work is flawless. I live 2.5 hours away but he has earned my business for life. He's an honest guy who won't take you to the cleaners and in 2025, integrity can be difficult to find.

My daughter and granddaughter had car trouble near there yesterday evening at 5:40 coming home to…read moreTexas. 3 1/2 hours ahead and the turnpike ahead, it wasn't looking good. I googled and found Bales auto and called, mainly hoping to find a place to leave the car as we drive to pick them up. The owner Bud Baled answered and drove to the gas station they had stopped at which was just 2 minutes away. Even though he was supposed to close at 6, he had them drive to shop, diagnosed the issue ( failed water pump ) searched for part and agreed to drive to neighboring town, get part, install it and have them on their way. Wow. True to his word he had them back on their way road by 8:30pm and they arrived at 12:30am. He even followed up with a text to make sure. That is unheard of these days. The luck of breaking down right there before getting on the turnpike (which has little help or cell signal) is a God thing. Super appreciated and took some stress off of us.

Very good experience! Service mgr very knowledgeable and helpful. Explained what happened and seems…read moreto have fixed my problem. I would highly recommend LUV ford !

I get my Bronco serviced regularly by LUV Ford, the service manager Davon is very respectful and…read moreknowledgeable! When I first started getting my oil changes I would schedule an appointment for after work and sit there and wait. I love how they now have pick up and delivery within a certain mile radius, I work in town and they come and pick up the bronco, service it and bring it back without any problems! I wouldn't have known this if Davon hadn't suggested it to me to save time. Thank you LUV Ford for looking out for your customers and caring about the community!

By far the nicest, most informative, and intelligent mechanic I have ever dealt with. I know a…read morelittle about cars but not enough to work on them too much, especially newer cars. Allen stopped whatever he was doing to run codes on my car. Once I dropped the car off, he called me twice to tell me of the progress of the work being done. As long as I live around Okmulgee, I won't take my car anywhere else for anything.

This place is horrible. The people are very nice but the service is terrible. I left a rim there so…read morehe could find another one and hadn't even started looking a week later. I finally went to a different mechanic and they told me that whoever put my spare on had stripped the lug. Never go here.