We had a complete gas furnace install including installation of all ductwork and cannot praise this…read morecompany enough. Very professional, friendly and competent. The estimate was very reasonable compared to other estimates we got for the job. Quality furnace. The guys that did the install were very friendly yet focused on getting the job done quickly and cleaned up when done... and answered any questions we might have had (mostly placement of registers). I cannot think of ANY negative or questionable comments to leave here. Absolutely NO regrets in calling this company for our install.

Awesome service! Called them n they walked us through the purchase of a new shower.. Explained…read moremeasurements etc! Would definitely recommend! Aden Yoder

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

I recently purchased a property in Columbus and discovered there were a couple issues with the…read morefurnace that the home inspection did not catch (broken ignitor and wrong filter size). I found Mike from Thermo Pros on Yelp and requested for a quote. Mike got back with me within a few minutes and I scheduled an appointment with him later that week. Mike on was time, honest, and true to his quote. Despite me not being on-site, he kept me in the loop through texts/calls and updated me throughout the entire repair process. Mike checked if the repair was under warranty and found parts for me the same day. He was able to fix the issue and get the furnace up-and-running in less than three-hours. Thank you Mike!

I hired Thermo Pros for a HVAC system replacement after looking for a system installer for weeks…read morebeing quoted literally thousands more and told they had no one available. I never balked at the price because I didn't realize there was a better one available - I could not get anyone to come do the work because it was an AquaTherm furnace and they preferred easier jobs that weren't as complicated. Mike from ThermaPros came out super quickly to inspect and began work almost right away. He finished the project in less than two days after all of the parts were in. The system works amazing and I'm stoked and grateful to have found him. His prices are truly fair, the work is excellent and he has gone above and beyond multiple times after to follow up and ensure our happiness (excellent business ethics). I'd give 6 stars if I could. Highly recommend calling them for your next project.

Called with an arrival time! Prompt, courteous and friendly. Determined problem efficiently and had…read moreeverything working again quickly!

Nick and his coworkers that came out 2 times for us, were excellent! I'm so pleased with all their…read morework and expertise! I wouldn't call any other company now that we've worked with them! 5 stars all the way!!!

After 12 tumultuous years with another HVAC company who sold, installed and serviced our furnace -…read moreand then nickeled and dimed us and tried to tell us our furnace needed replacing ASAP, we found Care Heating & Cooling on Yelp and I picked them to get a second opinion based on their Yelp ratings and reviews. They came, assessed and won my trust and business. We religiously care for and service our furnace as I don't want it to fail in the dead of winter. After looking at our furnace, Care told us that they did not see a need to replace it - that it checked out tine. We also had them service the AC unit which, knock on wood, has a been a gem and never yet failed us. They not only did the service, they made recommendations on how to maximize the cool air where it was wanted by shutting off the areas where we don't need it! I wish I would have known this was possible 25 years ago! As I freeze in the north side of the house while the hubby sweats in the south side. I work from home and my office is in the cool part and his TV room is in the south. We get direct sun that heats up that room quickly. Bottom line - this company is the bomb. One I look forward to having service our HVAC needs in the future.

Care Heating and Anthony in particular has come out to service our furnace and air conditioner a…read morecouple of times. I am happy with the service provided and Anthony's professionalism and expertise. He cleaned the outside panels on our air conditioner recently which impressed me. Thank you!!

This is the first HVAC business to respond to my quote request. They had Greg out to me within 24…read morehours. He fixed my issue as best he could, showed and explained to me what had gone wrong, and returned with two other guys to replace my furnace by that weekend. Not only was I able to keep my house warm between his service visits, the installation was done well before I had to go to work. I greatly appreciated the punctual, friendly service.

They were quick, kind, and reasonably priced! We will be calling them for all our HVAC needs!read more

If it were cheap, it would be a good deal. Unfortunately, they are not cheap. The work was done,…read morethe customer service was responsive, but the price was not justified due to a lack of attention to detail. For $5,000 they could probably take the time to loosen the brackets before yanking on the downspouts. They could put the dirt below the turf pieces instead of the other way around, and they could show up to their appointments, or at least provide a phone call if they cannot.

I had an emergency gas leak that required a gas line repair, and it was honestly one of the…read morescariest and most nerve-wracking situations I've dealt with especially since it happened in the middle of freezing temperatures in January here in Ohio. We were without gas, heat, and warm water for the entire weekend, which made an already stressful situation even more frustrating and time-consuming. From the moment I called Five Star Home Services, I was met with urgency and care. The employee I spoke with over the phone immediately understood the seriousness of the situation and pushed me to the front of the line to ensure a technician arrived as quickly as possible. That alone brought a huge sense of relief during a very overwhelming moment. Austin arrived and was absolutely exceptional. He calmly assessed the situation, clearly explained my options, and worked diligently throughout the entire day to try to remedy the issue. When he realized the repair couldn't be fully completed on his own, he didn't hesitate to call for backup so additional help arrived to assist, and together they fully resolved the problem. As a single woman dealing with a major home repair, I was admittedly concerned about the possibility of being taken advantage of. That was absolutely not the case here. Everyone I interacted with was knowledgeable, sincere, and genuinely focused on finding the best and most appropriate solution and not the most expensive one. Austin remained professional, patient, and empathetic throughout the entire process, which made a stressful situation far more manageable. I highly recommend Five Star Home Services and would strongly encourage others to use their services. This team showed urgency, integrity, and true professionalism when it mattered most