Best customer service ever. Audra makes you feel so comfortable. Would not go anywhere else.read more

They're very good at what they do. I have been with them for years. In Kansas City Missouri,&…read moreKansas City Kansas also. They're the nicest people. They take very good care of you. Dianna G Shaffer. God Bless You. And Thank You.

My dad just got back from his second appointment, and he is raving about the patient, expert…read moreservice he received! He loves his new hearing aids. We can already tell how much better he's able to hear, and they're smaller and easier to clean than what he previously had. Thank you for taking such great care of him. He's not always an easy patient, and I can tell that you all (Katie especially) made his day.

At Associated Audiologists on St. Claire - I have had disappointing service. My first doctor…read moreassigned to me cancelled two appointments the day of scheduled visits. I was re-assigned to Katherine Rhoads who is very nice and believe is very competent. Today I had a scheduled follow up appointment with AA. I was called Friday to conform the appointment for 9:00 this morning. I arrived a bit early and was asked for my new insurance card (which I provided). Then I was asked for my Medicare Card (which I am not sure I even have one). I offered to provide my Medicare number but the receptionist said she required my Medicare card. I have been on Medicare for 4 years and have never been asked for this before; not from Associated Audiologists and not from my PCP, Ortho, NKC Hospital, Dentist Neurologist etc.. Now just for the record, Medicare has zero hearing aid benefits - Zero. I am the one paying the bill. So this is the 3rd time I had an appointment from this provider that was not honored. THE THIRD TIME!!!! Very disappointing after spending $4000 on hearing aids.

Dr. Willbanks is by far the most real, grounded and educated doctor I have ever worked with. She…read moreis always a call or text away. I about fell over when she told me to text her if my I had any problems. If you have a hearing loss and your aids stop working what better way to communicate than text! There is no middle person I have to go through to get to her and she is REAL. She is always so sweet and goes above to help you. Her practice is warm, and feels like home. It is a family setting and my grandkids are always welcome, even my dog who gets cookies every time I go in. I don't have to worry about parking with my walker and she is always there to open the door for me and the best part is there are no stairs, elevators and I walk straight in to her office. If you are looking for an honest, real, and a doctor that cares about you and not your pocket book go and see her.

Itis so nice to finally be able to speak to a representative that Midwest hearing aid insurance…read morecompany offers. Robert, took the time to explain any details about my insurance & efficiently answer my concerns. I wish that other companies, not necessarily insurance companies, would be as professional with a knowledgeable staff.

I've been going here for the past 5 years for my hearing aid maintenance and yearly hearing tests…read more It doesn't get any better than this place. The staff is wonderful and Kelly Schmidt is an excellent audiologist. She's so helpful and patient when getting my hearing aid adjusted just right. I rarely have to see any of the otolaryngologists, but when I do I see Dr. Hill, and he's also great. The staff and professionals here are prompt, honest, and friendly. Great place!

It was easy to get an appointment. Testing didn't take very long. He seemed to be very experienced…read moreand capable.

Richard went above and beyond...He was very kind and always made sure I was comfortable during…read moretesting. Very thorough with the results and made sure i was able to understand everything. It was an easy in and out. Highly Reccomend