Our buyer paid for a septic inspection from Quality. They showed up, hit the power line to our…read morepump, and left. Never completed the inspection and left the broken electrical line in our backyard. Several hours later someone showed up to "fix" the line. A few days later our septic guy came to put on a riser and found a buried electric cap. Upon digging further he found an exposed wire and a second cut area in the line, neither of which were properly wrapped for underground lines. We ended up paying an electrician to properly fix the issue and I called the owner of Quality to let him know what happened. He responded that it's in their contract the buyer pays for any damage they cause to the property and that I should be happy they didn't charge me to come back and fix it the first time. He then proceeded to hang up on me. If you are thinking of using them I would take caution. Their business policy seems to be putting blame on others.

Unfortunately, I had a terrible experience. Major things were not caught during my inspection and…read morecost me over $5000 to repair and replace. My realtor wouldn't get involved except to put me in touch with the owner, and the owner was only willing to reimburse the inspection fee, which I found insulting. My family has been in the homebuilding industry and real estate for many years and this was by far, the worst inspection I have ever had.

Excellent communication and service. The best in the area, with many inspection options as well.read more

Adam Duncan did an amazing job with our inspection! He noticed every detail, and was careful to…read moreexplain things in a way that was clear and thorough so we had a good understanding of which points of concern were the most urgent. His report was not only detailed and well organized, it included clear precise photos for every point, and was categorized and color coded so that we could find the information we wanted easily. He even included some photos and notes of details that would just be useful for us to know as homeowners, like where the main water shut off was located, etc. He's outstanding and we would recommend him highly!

It's not often I have the opportunity to review a home inspection company but this was a pure…read morepleasure. Josh was professional and thorough as he diligently inspected my new construction townhouse from every crevice. As I am new to the Asheville area, I had to trust the experience and expertise of the Smoky Mountain Home Inspection firm. I threw caution to the wind and was pleasantly surprised with the high service quality. I highly recommend this company, Josh and the staff are top notch!

Josh prepared a very detailed inspection report for the pre purchase of our new home. He called us…read morefirst to discuss the inspection and emailed us throughout the process. Great communication. Dependable and on-time. His fees are reasonable. Recommend this company for your next home inspection!

I'm a contractor by profession, but always think a second set of eyes on an immotional purchase…read morelike a house is important. I reached out to Luke and he responded very quickly. He was flexible and understanding when the usual home buying stuff threw wrenches in the schedule we had agreed on. Luke was very thorough and knowledgeable and was prepared with updated equipment and knew how to use it. He was easy to talk to and was clear in his explanations regarding his recommendations. His final report was well prepared with pictures and references explaining where the issues were and what their potential safety or building code issues were. Overall, I could not recommend anyone in his profession more highly. If you need a home inspection or evaluation, Luke of Night Wolf Home Inspections is the one to call. And no, he's not my brother or a relative :)

I've had Mr. Hord inspect two homes in total, and I can confidently say I have the utmost faith in…read morehis knowledge and expertise as an inspector. When I need professional services (e.g. electrician, home inspection, etc ...) I look for a few main features: + punctuality + respect (of myself and my property) + reliability + quality of service + humility These are the features that I tend to look for (that are foremost in my mind) and Mr. Hord, I can confidently say, meets all these features. I would recommend him to anyone who values the above features.

If you want a professional who knows his stuff and can give you the most results for the money,…read moredefinitely call this company up!!! He does an incredible job and is the most thorough inspector I've ever seen!!! Seriously, I highly recommend Welcome Home Inspections!!!

This is the most difficult, obnoxious, rude company I have ever spoken to. The owner, Bill kept me…read morewaiting almost two weeks...then rudely hung up the phone when I had a problem with him calling to tell me that his crew is going to be late because they take lunch at 12:00pm ( our scheduled time today). This is the second time he had to re-schedule. The first conversation was difficult because he kept asking me to describe technical things that I had no clue about. I described in great detail what happened and what I believed the problem was. Then he made the appointment to do the job but refused to provide an estimate. I have never worked with any professional who is so careless about the way he treats customers. He hung up as if my business meant absolutely nothing. I wouldn't trust him to do anything. You're better off with another company.

I called Bill to come out and give us an estimate on several different electrical issues. He was…read moreright on time. Bill was able to fix all the issues within a few hours at an affordable honest price. Thank you Bill you are our electrician from here on out.

After the hurricane Helene our sewer backed up! There were issues with the water line so I called…read morethe city which ended up being a problem with our house. The city recommended this company. I called them at 1pm and they were there at 3, same day! The technician knew exactly what to do and the clog was cleared! What a relief! Great service! It is hard to get help in the middle of a natural disaster but they came through for us!

This company is great. It's the second time I've used them for clogged gutters. Honest, fair…read morepricing. I highly recommend them!

Matt is amazing! He is very professional and goes beyond expectations! He gives you the service…read morerequested and will let you know if he thinks you need any others inspections. We are out of state, he sent videos while he was inspecting. He was able to put our property on the schedule quickly. He also is available by text for any questions. I highly recommend this company. The inspection is thorough from top to bottom. It is an excellent value.

Matt was truly a joy to deal with. His inspection process was extremely thorough. His report…read moreincluded tons of pictures and videos. I am out of state (across country) and this was extremely appreciated. He also gave suggestions on how to improve certain issues he found. Definitely highly recommend!! Dawn B.