After the hurricane Helene our sewer backed up! There were issues with the water line so I called the city which ended up being a problem with our house. The city recommended this company. I called them at 1pm and they were there at 3, same day! The technician knew exactly what to do and the clog was cleared! What a relief! Great service! It is hard to get help in the middle of a natural disaster but they came through for us! read more

A Rooter King - Plumbing Near Me - Asheville, North Carolina

This company is great. It's the second time I've used them for clogged gutters. Honest, fair pricing. I highly recommend them!

OMG do NOT make the same mistake I made and live vicariously through my misery with Rooter King. It is hard to know where to begin so I guess I will just leave my testimonial of my experience with this company who should NOT even be allowed to function in the greater Asheville Area. We started this journey 6 months ago with a 1hp Liberty Pump burning out. At the time we had no idea what was wrong all we know if the toilets stopped flushing and sewage was coming up through the shower. We decided to put our faith in ROOTER KING the biggest mistake we have made since moving to. North Carolina! The person they send do not even have work vehicles they have 1 guy who drives his truck and had NO EQUIPMENT at all. NOT even a socket to remove the top of the Tank he corroded mine and still has it. He replaced the pump and then the floats and totally messed up the floats which would smoke from shorting out a pathetic attempt to replace with new only do botch the wiring. That repair was over $1,000 1 month later we have the same trouble. The guy tells us it must be Tampons and he tells us he cleared the line. That repair was $300 A few weeks later the same thing happens we call for warranty they use a snake and tell us some kid must have thrown a toy down the toilet but we never see anything he just lied and that cost us another $300 - NO WARRANTY WITH THIS SCANDALOUS COMPANY. A few weeks later it happens again we are beside ourselves and sickened that we now can not believe anything these people are telling us as they RIP US OFF. A few weeks later it happens again this time he clears the line and tells us it was roots yet there is no tree anywhere close to the septic and they charge us again another $300 2 days later it happens again we lose our minds we demand a refund from the past few visits knowing they are idiots have NO CLUE and ripping us off. We call a REAL COMPANY called MOTIVATION SEPTIC. They show up with a nice van with markings showing the name of the company and the truck is a van filled with every kind of diagnostic equipment you could ever hope for with a septic issue. They also had a trailer and mini bobcat excavator. They immediately moved to put a camera into the system through the trap and it was impossible to push it in there was a clog. The clog was due to the fact that the 1000 gallon solids container was overfill to the top and pushing sewage back into the lines back to the house. They used a camera to see clearly what was going on. Rooter King never made a peep about the tank may be full they had NO Diagnostic equipment they are idiots. This new company that used a special high pressure washing machine to clear out the line back to the solid tank. Sent in the camera and you could see the 1000 gallon Solids tank was totally full. Motivation Septic then called in Buncombe County Septic pumping who could not believe that Rooter King totally botched the problem. Both companies could not believe how bad we were robbed by Rooter King. Both Companies stated they should have put a camera down on the first visit or at least by the second visit. ROOTER KING ARE ABSOLUTE RIP OFFS. DO NOT EVEN THINK IF USING THIS COMPANY THEY HAVE BO CLUE. WE WERE ROBBED AND NOW IN THE PROCESS OF DISPUTING THR PAST 2 CHARGES. DO YOUR HOMEWORK /HOMEOWNER BEWARE! read more

On Veterans Day, our plumbing backed up, and everything was flooding into our basement. We had an issue somewhere between the house and the sewer line, and had no idea what to do. We called a plumber, and he explained that it was likely something that would need "rootering" out through the main pipe. The plumber we called recommended A Router King. At 4:40 on a Friday evening on a national holiday, I called the office - they answered the phone, they were extremely kind and responsive. Within 20 minutes, a technician had called me from the field and let me know that we would be next on his list to service. He came right out, had to dig up a pipe in our backyard, and access the sewer line from there, to take care of the problem. He explained everything he needed to do, he showed us where the problem was, and he talked to us about preventing the problem in the future. Brian, our technician was a lifesaver, and got our plumbing back in order quickly and carefully. I would use them again in a heartbeat, and will definitely recommend them! read more

Came right away for a clog. Another plumber gave me the recommendation. I saved his number.

The service technician was called to unclog my bathtub drains. He used a router stick for a few minutes. The drain was unclogged but he broke something. The stopper plugs don't work. The owner did not come out to resolve the problem. They didn't charge me anything, but I think he broke the drains. I will have to call someone else to diagnose and fix the problem. read more

Rooter King has saved us so many times! Robbie and Max came to our house today and both were so kind, professional, and efficient! I appreciate all they did. Rooter King has always had very reasonable rates and I highly recommend them! read more

Great response Quick, successful. Charged me less than I expected.

Brian the plumber was efficient with his time, courteous, friendly, and knowledgeable. He cleared our drain quickly and completely. A very professional service. Great job Rooter King! I would not hesitate to recommend. read more

A Rooter King has provided drain inspection and cleanout for me as a contract and for numerous clients over the years. They have always communicated well, been organized, and provided great service. Highly recommended and always our first call. read more

Great company and reasonable prices. Tim the plumber that came was very nice and helpful.

I have worked with Tim and the guys at Rooter King of the past 12 years and without exception they have arrive within an hour of my call and very quickly worked on the problem. I manage the Flatiron Building in downtown and Tim and the guys at Rooter King of Asheville are great to work with. read more

We had a basement start to flood because the water line was backed up with roots. A pair of Rooter King workers showed up and cleaned it out in around an hour. They were friendly and down-to-earth and the cost was entirely reasonable What more do you want from such a service? Dunno why the address says they're in Arkansas, though. read more

I had an appointment to look at a leaking drain. I'm selling my house and am on a short time frame to get estimates from the inspection for my buyer and they canceled 30 minutes after the window they were scheduled to appear in. I called the office when the plumber didn't show up and they assured me that he would be coming in the next 3 hours or so, which was frustrating, but at least I would get someone to look at the leak that day. Unfortunately I got a call from the plumber a few minutes later letting me know that my problem just wasn't important enough for him to get to. He gave me numbers to random people to have them come out to my house. I'm very unsatisfied with this and it has the potential to cost me in a very real way. If you can't handle an appointment, don't make it! read more

Great service! My line to the sewer was clogged and all the water from the house was flowing into the yard. Rooter King made it out that day and cleaned it out in about 45 min.. Tim was great, friendly and professional, he even cleaned the area when done. Awesome! They will go on my permanent call list. read more

Horrendous communication, blatant disregard for my requests, and dishonest business practices are why I'm giving Rooter King this review. I was quoted $600-$1000 for a water line repair on a rental unit based on the fact that they weren't sure what they'd run into when they started digging in the ground. I worked from home on the days they did the digging and asked everyone involved, even the foreman and the owner of the business, to knock on my door if they found an issue because I wanted to physically see why the cost would rise above $600. While the work was being done, I asked over and over again how everything was going and if they had run into issues. I was told each time that everything was going as planned. They got about ¾ of the way through the job in the first two days and then dropped off for the next two weeks (all the while leaving their bobcat parked in my neighbor's yard and leaving me questioning if my uncovered pipes would freeze). I kept having to call them for updates on when they would be finished and was always given an excuse as to why they hadn't called or come back. Three weeks after the job began, they finally finished the remaining ¼ of work and then took another 2 weeks to send me the $1,000 bill. As you can imagine, I was shocked to get a bill for the top end of the quote, given that they didn't tell me they ran into issues. When I asked Max (owner) to explain the charges, they said they ran into a bunch of roots which slowed their progress. I asked Max why I wasn't informed during the digging and he said they weren't obligated to tell me issues every step of the way. I reminded Max of our agreement to keep me posted and that I worked from home during the digging, to which he again stated that he doesn't require his crew to notify homeowners of the progress. Over the next two weeks, Max and I had multiple short conversations, and each time, the story changed. Instead of roots causing the extra work, it was the water connection at the meter and in the house (which is completely separate from his first excuse). When I said that I would pay him $800 (because the work was completed), he retorted and said that he would accept $900 cash only so he could keep it off the books. I'm not even allowed to pay for this project on a credit card because he doesn't want to pay taxes on this job. This is a dishonest company who is taking advantage of its clients. Stay away. read more

I have used this service on several occasions. I have found them to be honest, fair in their pricing, and competent. The first two jobs were small in nature, but the last was more complicated and time-consuming. Max listened to my own views on the problem and then offered his own suggestions, and TOGETHER we arrived at a plan of action. After the job was completed, he would not accept payment until we were BOTH satisfied with the results. He was very supportive and easily accessible during the whole process. A small problem upon completion was addressed in a timely manner. The staff was courteous and respectful. I would definitely use this service again without hesitation. read more