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    Advantage Mini Storage

    5.0 (1 review)
    Closed 7:00 am - 11:00 pm

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    10 months ago

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    Pioneer Moving & Storage - Photo

    Pioneer Moving & Storage

    (2 reviews)

    I strongly caution anyone considering this company: unless you own a million-dollar property in…read moreKamloops, you may be treated as an inconvenience -- and billed regardless. There are surely more respectful, service-oriented movers in the region who would be happy to help seniors and their families without judgment or hidden fees. As a resident of Ontario, I contacted this Kamloops-based moving company to assist with moving a large selection of tools from my late mother's townhome. I was very clear during the phone call with the owner that this involved basement items -- specifically tools -- the equivalent of a garage move. I even supplied my own storage container and only needed assistance walking the items down the driveway into it. When the movers arrived, they took one look and immediately refused the job. They stated they "typically deal with million-dollar homes" and that my mother's modest residence was "not something they normally do." Their tone was condescending, and it was made clear they viewed the job as beneath them. Minimal work was completed, (they moved a sofa and a few household items). They did not bring boxes or packing material. I was later issued an invoice for nearly $1,000 -- for a four-hour minimum charge that was never disclosed during my booking. Despite advertising themselves as a friendly, full-service moving company, their attitude toward assisting with a modest, senior citizen's home was dismissive and degrading. The owner again reiterated that their services were geared toward upscale homes and clients. I was shocked, particularly as someone arranging services from out of province, to encounter such a lack of professionalism and transparency. I was in Ontario during the 'move' and family members who travelled to Kamloops had to deal with the condescension and contempt of the owner and staff. Thankfully, neighbours overheard the conversations and offered to help us do the packing/moving into the storage bin I rented.

    Moving is extremely stressful! There have been so many horror stories in the media recently…read moreregarding people being over charged, having their property damaged and even having their belongings held hostage or stolen. It's a challenge to find a moving company that you can feel confident about. Knowing you and your belongings will be treated with care and respect. I have moved many times over the last several years and have had mostly bad luck with movers until now. Pioneer Moving & Storage were kind, helpful and very professional right from the start. During our move from the Kamloops area to Lake Country, they were extremely careful, very efficient and their positive/happy personalities got us through an exhausting and stressful day. I can't say enough great things about these guys! Next time we move, I won't hesitate to call them again!

    Valleyview Mini Storage - Valleyview Mini Storage

    Valleyview Mini Storage

    (7 reviews)

    Avoid this place like the plague…read more Especially if you're storing your stuff while out of country. Knowing that I would be out of country I asked before renting if it would be an issue should my billing need to be changed while gone. I was assured that it would not be. Well, my credit card was recently defrauded. It took me a week and a half to remember that that probably obstructed my monthly payment... and when i called I was told that there was a $20 late fee (fine, no biggie, my payment is late and i should have been more aware of it) and that in 4 days I'd accrue another $20 late charge. No problem, I have a new credit card number, just charge that. "We can't do that, you'll have to come in in person." What part of "out of the country" did you not understand? No help in figuring out a way to pay other than sending post dated cheques. And no offer to waive the second late fee even though it will take much longer than 4 days for a cheque to clear customs. The clerk was not helpful, and rude. If I were in town, I'd move my stuff out post haste. Horrible customer service and billing practices. The best I can hope for is to dissuade others from falling into the trap.

    I can't say enough good things about Valleyview Mini Storage. The staff are incredibly kind and…read morehelpful! It's always a joy to see them! Valleyview Mini Storage offers secure, temperature controlled storage in various sizes. The first thing I noticed is how amazingly clean and well maintained the building is. You could eat off the floors! There are lots of cameras and they have convenient hours. They also sell packing and moving supplies, offer shipping services and have mailboxes you can rent.

    Advantage Mini Storage - selfstorage - Updated June 2026

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