I had an important package that had to be sent immediately and raced over to The UPS Store on…read moreSummit in Kamloops 3 min before closing time hoping somehow they would still be open. They were just about to lock the door as I ran over with my package, Nishan and Jaspreet happily helped me even thou it was officially after 5pm. They both were very kind, polite, professional, helpful and gave me excellent service. It was a really great experience that they were very considerate of my situation and happily went out of their way to provide the services I required. My package got received on that specific day which was very important in order to receive payment for a returned product. When I got home they had already emailed me the receipt I required to say the package was sent on time. I would definitely say that Nishan and Jaspreet provided excellent customer service and would definitely suggest anyone requiring shipping or receiving services to go and visit them yourself. They are the kind of employees that any manager would love to have. And the kind of employees that really provide an appreciated service for customers. Thank you Nishan and Jaspreet for you amazing service today, it really helped me out :) you two are great at your job!

The worst service I've ever received. If it is an important package that you are counting on to…read morereceive on time than UPS is not ideal. I literally watched the truck drive in and out of my neighbourhood without stopping preventing me from receiving my package two days in a row, but yet continued to email me saying that they missed me and no one was there to receive the package. I find it ridiculous that the driver was to lazy to get out of the vehicle just to knock on my door that I was waiting at. I then called UPS they had nothing to say and continued to tell me there was nothing that can be done. UPS is very unprofessional and I couldn't be more unhappy about the service. I still have yet to receive this package.

I had a storage locker there for 3 years. Was thinking it would be very safe and my items…read moreprotected. Towards the end, due to financial problems, I was having issues paying my bills so I was forced to a settlement vacate. During this time they treated me very poorly, harassed me constantly and then, when the day came for the move, we came to my locker to find it FULL OF MICE FECES AND STINKING OF MICE PISS!!!! Many of my clothing and fabric was destroyed! When I tried to inform them, they took NO responsibility whatsoever and pointed the finger back at me saying it was my fault!..... I've been informed since that my horrible experience was NOT the first one with this business! DO NOT TRUST THEM!! BUYER BEWARE!!!!

From the owner: Welcome to Sentinel Storage - Kamloops Central, we are conveniently located at 1021 Ricardo Road…read more We provide safe and convenient storage solutions in Kamloops and across Canada. In addition to moving and packing supplies, we offer safe and secure Kamloops heated storage units, drive up storage, and auto storage solutions. At Sentinel Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities. Shop Canadian. Store Canadian.

Friendly and efficient both the movers and the office staff. Gave updates continuously as to when…read morethey would be here. moved an extremely heavy tabletop from the garage up a Flight of stairs with a 90 degree corner. No trouble at all and no damage to walls. Even we're kind enough to bolt the tabletop to the legs for us. Outstanding

Move took about three hours and cost around $900. The crew took a break on the clock, adding over…read more$60 to the bill. They broke multiple items, including an entire box of wrapped, clearly labeled FRAGILE plates and bowls, plus a sentimental cookie jar, and also damaged our walls. When we raised concerns, they initially said nothing could be done. After asking what resolution we wanted, we gave a reasonable request -- and they stopped responding. Very disappointing. Poor care and no accountability.

Aggressive and unprofessional to deal with. I sent a lengthy email outlining what we had, dates and…read morequestions for the quote. Got a curt lower case response that didn't answer any of my questions, only asking whether id be organized. I responded saying I felt this was a bit unprofessional as it hadn't answered any of my questions and lengthy email id taken the time to write. He completely went off sending me a paragraph full of exclamation marks about how I can't answer a simple question etc. Felt very aggressive and rude.

Nol reviewed my house 6 weeks before my move but when he came on moving day he had a Budget Rental…read moretruck and it was too small. He left 1/4 of my things behind. He didn't want to take the bottom of my bed because it took up too much room but I said he had to take it. I told his assistant that my bedroom rug had to go down first before the bed in the new place but they didn't even take the rug so I had to donate a $1000 rug to a thrift store. Nol kept saying it's my fault because I have too much stuff! He left all my storage shelves and end tables so at my new place I had nowhere to put things, Most of my kitchen things were left behind, all my coats and most of my clothes., and chairs etc. He was upset that i didn't pay him the balance but I told him I'd pay the rest when he brings the rest of my things. he kept complaining I didn't appreciate him enough! BTW, my brother-in-law helped with the move into my new place so he had an unpaid full time helper! He was supposed to meet with my friend 4 days later at the old place to assess what needed to be brought but I cancelled it because I didn't have time to check back to decide. For sure the bedroom rug couldn't come now and I was tied up trying to deal with things here and no storage to put things and coping without needed supplies. He went into a rage and sent an email saying he was all set to see the rest of my stuff but I cancelled that! So then he was so put off that he cancelled talking to me anymore. He said it was real SHITTY to not just pay what was owing and to hold as ransom! ...How dare I do that! I had zero clue! He said I was the worst! That I cared zero about others and was very selfish! He wished he never had helped and someone else came in and wrecked my stuff etc etc! Darn it. What could have been! All his helpers think I am a piece of crap please know. This is not a professional person. No way could I have him deliver the rest of my stuff after a message like THAT! He would damage it or hold me ransom for whatever he wanted .It took me 6 weeks to find another mover who would take a small job at a reasonable cost. Nol lost $1000 for work he didn't do.... it ended up costing me another $2400. I found out later that HE IS OBLIGATED BY LAW TO DELIVER THE REST OF MY THINGS. I found another similar review AFTERWARD, be sure to check around.