WE WOULD LIKE TO WARN ANYONE CONSIDERING RENTING FROM RV RENTAL 4U (based in Kelowna) about the…read moreowner of this 'company' and share our experience with you. ZERO STARS! In late June I found the owner Sheldon's post on Craigslist advertising travel trailer rentals. His website, although basic, looked professional enough to make me feel comfortable renting from him. And because we could pay with Visa, I felt comfortable that we had some recourse if things did not go smoothly. I phoned him and negotiated a price for a 25' travel trailer with bunks for 5 days (Mon to Sat) in mid-July and provided a Visa card number over the phone for full payment. We were emailed a contract, which we signed and provided a different credit card number for the security/damage deposit and specific instructions not to use the Visa for anything other than the rental amount. The trailer was to be dropped off and set up at an RV resort just north of Kelowna. We agreed on a total amount for the rental, which included extra charges for delivery, set-up, take down, and removal from the RV Resort. His exact words were "all you have to do is show up". Keep in mind we paid $150/night for this trailer, which is what you would pay for a newer trailer from one of the large RV dealers. The experience was terrible from start to finish. I was very unhappy with the condition of the trailer and the terrible service and attitude of the owner Sheldon. The bunks (obviously for children) didn't have window coverings over them. Sunshine in the eyes of a 5 and 6 year old before 6am is not a great start to a vacation day. And it was dirty. I had to wash all of the dishes, pans and cutlery so that we could use them. And it was not properly stocked. No coffee maker (as advertised) and only 3 bowls (in a trailer advertised to sleep 6 people). And he didn't provide keys to lock it and when I asked if he could drop them off, he was rude and made me feel uncomfortable. Also, the shower curtain was mildewy and looked like it has not been replaced in years so we were grossed out about using the shower in the trailer. The trailer also wasn't set up when we arrived. The propane pilot light wasn't on so we had to fiddle around in the dark at the back of the trailer trying to get it lit. Finally one of the other people at the RV resort took pity and got her husband to help us. That man also went inside the trailer and noticed the water pump wasn't turned on so water was barely coming out of the taps. Really basic stuff but difficult for us to deal with because we had never used a trailer before. These were things that we paid extra for in the set up charge but weren't done. Sheldon was really difficult about us using the awning. He didn't open it up when he delivered the trailer. Two days later he finally gave us instructions on how to open it. That week there was a 40 degree heat wave and for 2-3 days we didn't have use of an awning to sit in the shade outside of our trailer. It made the heat very uncomfortable. It was old, dirty and the awning had black mildew spots on it. I didn't complain to Sheldon (other than asking 3 times to bring a coffee maker) and just tried to enjoy a much-needed and rare vacation with my husband and children. When we returned to the Lower Mainland from the Okanagan, we received a ranting email from Sheldon claiming that the awning of the trailer was ripped and without warning he charged our credit card $1000. We have witnesses that the awning was in perfect condition when we left and shared with him data from Environment Canada's website showing that there was a wind storm in the area (which could have possibly caused damage to an awning) but it was much later in the day that our rental ended. The RV resort has even confirmed that Sheldon had to be called because he was a number of hours late removing the trailer from the site that day. We're not sure if/how the awning was damaged but know 100% that it did not happen during our rental period and think Sheldon just saw an opportunity to replace a 10-year old awning at no cost to him. Be warned that if you give your credit card number to someone, you are essentially giving them permission to charge WHATEVER AMOUNT THEY WANT...even with a contract clearly telling the merchant not to use that credit card number for anything other than the rental amount. Upon closer examination of credit card statements, we have also since learned that Sheldon charged us over $900 for the rental right after my initial phone call, but we have a contract for $750. Be smart and look elsewhere for your RV Rental. As consumers, we can choose to not do business with shady businessmen and put an end to these types of practices.

Do yourself a favour and DO NOT rent ANYTHING from UMI. My family rented a trailer and the brakes…read morelocked constantly on it. UMI told them to call around and find someone to fix it. No one was available. No refund was offered and I'm just thankful no one was hurt!! Avoid!!

From the owner: We rent RV's of all sizes, we also deliver, setup and teardown when you are all done your fun in…read morethe sun!

We were on vacation. Our 5th wheel had a spring break on the suspension. Meridian assessed it and…read morestarted working on it that same day. They worked on it before the other RV's that were already there. All 4 Springs needed to be replaced. They only had 3 in stock. They got the additional spring in the next morning. We got there at 8:30 and we were done by 10:30. It saved our vacation. Meridian Rocks!

I brought my Tiger RV in to your establishment; which is ADVERTISED as the largest RV service…read morecenter in western Canada, to have my AGM batteries checked. Before making an appointment I inquired of Doug (your service manager) whether you could test AGM batteries and furthermore, whether or not they had a battery lift as my 4 AGM batteries are located under the vehicle and obviously quite heavy. Doug told me that you did have the lift and could test the AGM batteries. During the service, I noted that there was no battery lift utilized and instead 2 hand jacks were utilized and jerry-rigged with (2) 2X4s balanced on each lift plate...what the heck?!?!? The techs then indicated that all 4 batteries were ''bad" and I was strongly encouraged to have them replaced with Interstate batteries that Meridian stocked. Since 2 of the batteries were just over 12 months old, I called Lifeline (battery manufacturer) to see if they were under warrantee /prorated. The tech at Lifeline requested the readings from the tester and I reported that their tech's told me 7.8 each for the newer batteries; which were "tested" individually and not in series. The Lifeline tech then spoke with their tech to confirm this. After confirming the results of the 'test' Lifeline then requested to hand the phone back to me. He then told me that it was impossible for the batteries to have readings of 7.8 as the maximum range is between 6.0-6.5. Needless to say, neither of us trusted the battery 'test' that was done. I then instructed the tech's to throw the (2) 2016 batteries away and rehook the newer 2018 batteries up. So the total amount of work done was to 'test' the batteries, clean the terminals on the two newer batteries, and I was told that they replaced the ground wires also (not done as they never even hooked the batteries back up). I was beyond shocked to see the bill of $856.77 for this service and was told that there were two men working on this (6 hrs. each) and that they only charged me for 1 man. Since they had my vehicle hostage, I had to pay the bill and I then got out of there as soon as possible to catch the ferry to Vancouver Island to visit family.There, I hooked up to shore power in order to give the batteries time to charge and was hooked up for 2 solid days. When I then unhooked to continue on my travels, there was no power in the coach AT ALL; therefore I had to hook up to shore power the next 2 nights on my way to Portland and the Lifeline distributor. I bought 2 new batteries and made an appointment with the Airstream dealership to have the new batteries installed. To my shock and disgust, it was found that the Meridian techs never properly reconnected the batteries to the coach and the negative leads were just dangling!!!! BTW, Airstream took 1 man, 1 hr. to lower the batteries and install the new batteries and furthermore, the 2018 batteries tested 'normal'. I furthermore had them check the whole coach electrical system for any other potential issues...there were none. The work done by Meridian was shoddy and downright dangerous and put my coach as risk for frozen pipes as well as a health risk to us and our pets. We boondock with this RV 98% of the time and had to pay camping fees for 2 nights which otherwise would not have been incurred. I then paid 2 other service providers in the states to fix the problems that Meridian caused. One to hook up the batteries (albeit, also install 2 new batteries) and one to rehook the cable from the batteries to the generator which the techs gave me back and did not know what it far for...again WTF!!??? Clearly, the techs did not have the knowledge nor the tools to either test my batteries nor safely and efficiently lower/lift them, despite Doug's assurances. The fees were beyond excessive and downright usurious. They have denied my request for a refund my monies as well as covering the campground costs for the 2 nights ($70US total). DO NOT USE THESE GUYS FELLOW RV'ERS; THEY ARE UNSCRUPUTIOUS TO SAY THE LEAST!!

DO NOT RENT HERE THEY ARE A RIP OFF! Me and my mom had a storage container here for atleast 3 years…read moreand everything seemed great till one day we went to get a couple things from storage and we got what we needed and everything went fine but not even a week later we seen are stuff being sold on Facebook..... so we go to there office abs they told use we handbrake made a payment in months witch is bull because it was directly taken from my account every time and we were there a week before grabbing a few things c and nothing was said well they just auctioned it off with our sending any email mail no phone calls no visit saying there was a Leon like had happens one time when we were a couple weeks late and they still just say basically shitty deal for us!!!!! We lost everything we owned because of them cause it was all in that locker!!