Cactus is our go to car rental company in Cabo now. We have used their service for 2 years now and…read morethey have been fantastic! Receiving and returning the car are easy and they do not pressure you with added fees. Staff is also very kind and helpful.

This is the only place you should rent a car. Trust me. You might think you're getting a better…read moredeal elsewhere but you won't, it will be the same or more. The process was so incredibly easy and the car was great. We will only rent cactus in the future. Having a car in Cabo is worth its weight in gold. Grocery store trips are a breeze, and you can go whenever you want.. no need to wait for an Uber. We went to the Ecosphere, Todos Santos, Cerritos, Chileno Bay, Palmilla, etc. piece of cake.

Easy transaction with great communication. Our second time renting from this business and it's…read moregone smooth. Pricing was slightly below the rest. The car gave us no problems and the AC worked great. Ruben at the counter has been great both times. The service includes picking you up and dropping you off at the airport. It's located about 3-4 minutes from the airport.

Avoid BBB Rental in Los Cabos - Scam Operation…read more I traveled to Los Cabos, Mexico, and needed a rental car. After reading countless negative reviews about rental companies overcharging tourists, I did extensive research and found a company called BBB that looked decent. They advertised $179 for 3 days with all insurance included (CDW, LIS, etc.), which sounded fair--so I booked it. When I arrived, BBB looked like a no-name company but was located near major rental agencies, so I thought I was safe. I was wrong. They advertised $179 but pushed a shady tactic: they told me their system charges in Mexican pesos only and claimed their internal exchange rate was nearly 21, meaning I'd be charged about $210, not $179. I told them I wanted to pay in USD as any international traveler should be able to do, but they refused. Then came the shocker -- the car they tried to give me was a dirty, beat-up, 14-year-old junker. No real rental company gives out cars like that. Most rotate vehicles every 2-3 years, but this place clearly bleeds them dry until they fall apart. I returned immediately and asked for a refund. To their credit, they refunded me on the spot--but probably because they expect travelers to come crawling back once they realize other rental desks are pricier last minute. Not this traveler. I jumped online and booked a car with Hertz UK. Because it was already after 1 PM, I chose a 4 PM pickup. But when I went to Hertz early, they gave me the car right away--a new, clean, 1-year-old vehicle, and the price really included all insurance: CDW, LIS, and more. They charged exactly $162.67. No conversion bullshit, no hidden fees, no scams. Bottom line: Avoid BBB rental in Los Cabos at all cost. They lure you in with a flat "all-inclusive" price, then nail you with hidden charges using fake exchange rates and hand you garbage cars. Book through Hertz UK or another trustworthy international channel where CDW, LIS, and other essential insurances are truly included in a transparent, fair price. BBB is nothing but a scam disguised as a rental company. Don't fall for it. Viajé a Los Cabos, México, y necesitaba rentar un auto. Después de leer numerosas reseñas negativas sobre empresas de renta que engañan a los turistas, investigué bien y encontré una supuesta buena opción llamada BBB. Ofrecían $179 USD por 3 días con todos los seguros incluidos (CDW, LIS, etc.), lo cual parecía razonable, así que reservé. Al llegar, la empresa no tenía nombre reconocido, pero estaba al lado de otras grandes compañías, así que pensé que era confiable. Gran error. Aunque el precio anunciado era $179, me dijeron que solo aceptaban pagos en pesos, con una tasa de cambio interna cercana a 21, lo cual terminaba cobrando unos $210 dólares en mi tarjeta. Les pedí pagar en USD, pero se negaron rotundamente. Y lo peor vino después: el auto que intentaron darme era un coche sucio, viejo, con 14 años encima. Ninguna empresa seria entrega algo así. Las empresas reales cambian su flota cada 2-3 años, no manejan chatarra de este nivel. Reclamé y, al menos, me devolvieron el dinero de inmediato. Probablemente porque saben que muchos clientes, por la diferencia de precio de último minuto en otras agencias, vuelven. Yo no. Reservé en línea con Hertz Reino Unido. Aunque hice mi reserva para las 4 PM, fui antes y me entregaron el auto sin problema: un coche nuevo, limpio, de solo 1 año de uso, y el precio incluía todos los seguros: CDW, LIS, etc. Me cobraron exactamente $162.67 USD. Sin trucos, sin cargos ocultos, sin cambios de divisas sospechosos. Conclusión: Evita BBB Rent a Car en Los Cabos a toda costa. Prometen una tarifa "todo incluido", pero luego te golpean con trucos de cambio baratos y autos-basura. Reserva con Hertz UK u otra plataforma confiable donde realmente estén incluidos todos los seguros como CDW y LIS con transparencia total. BBB es una estafa disfrazada de empresa de alquiler. No caigas.

Renting a car was one of the most confusing and intimidating aspects of planning our trip to Baja,…read morebut it ultimately wasn't so bad! A lot of negative reviews discuss tensions around insurance on check-in and overzealous inspections on return. I can't promise that you won't experience that at Alamo, but they treated me well in December 2025. I chose to reserve directly through Alamo's Mexican website (and used translation to make sure I understood what I was signing on for). I wanted to minimize the risk that I would expect something that was promised by a third-party site or even an American-oriented website. I'd seen recommendations to do this elsewhere, and it worked for me. I also checked with my credit card company (REI, Capital One, Mastercard) using mycardbenefits.com to print a proof of rental coverage, because Mexican law requires all cars/drivers to have the following: theft, liability for damages/injuries to third parties (TPL), comprehensive coverage costs due to a collision (CDW), and medical expenses for all occupants of the vehicle. Alamo's minimal insurance package included third-party liability (TPL) and personal accident coverage. My credit card covered collision damage (CDW) as well as theft and comprehensive coverage. I knew I was taking a risk each time I drove, because I didn't want to have to navigate an accident in a foreign country let alone two collaborating insurance systems. That said, I feel that this minimalist insurance would have worked if the worst had happened. You're welcome to get the full insurance; a lot of people recommend it for peace of mind. I was trying to thread the needle between not falling for a scam, signing on for a miserable experience, and not paying any more than I had to for our rental/insurance. Here's how our rental pricing worked out: (MXN) Time and mileage 9 days x 606.56=$5459.04 Third Party Liability Protection 9 days x 273.6=$2462.4 Personal Accident Insurance 9 days x 60.8=$547.19 Taxes: 16% on total reservation $1598.88 Airport use charge 18% $1524.36 Total: $11591.9 Mexican / $629.35 US (on 11/28/25) When we reached the Los Cabos airport, Alamo had a fixer and driver stationed at the exit to take us to their office. I was able to communicate with Alamo Mexico when our flight was delayed via WhatsApp that I found on their homepage. The check-in process was painless. The desk agent spoke English comfortably and didn't pressure us to change our insurance or other choices. I had printed the proof of insurance out as well as our reservation and other documents, including Alamo's insurance requirements language from their terms of service, but he only looked at the credit card confirmation. My Renault Logan was in decent shape. There were a few cosmetic blemishes and dings that the agent and I agreed were present at the start. I highly recommend taking your time to video and photograph the rental car comprehensively when you check it out. I didn't notice at first, but the gasket around the driver's side door had tears in it from the start. This wasn't an issue on check-in, but I worried that my pictures weren't going to do it justice if they noted that it hadn't been on our check-out damage inventory. The Logan we rented was a nice car. It had relatively high clearance for a small sedan (Always look out for speed bumps! They are not always well signed!) We were able to drive it on a mix of paved and somewhat well maintained gravel roads to and around Cabo Pulmo, Santiago, La Paz, Todos Santos, and Los Cabos. It didn't have cruise control or CarPlay/Android Auto, but it did have a touchscreen-based stereo with Bluetooth/USB connectivity and a backup camera as well as A/C. It got reasonable gas mileage and only needed one fill-up for over 540 km (335 miles) of driving. The return went very smoothly, and the staff were eager to leave a positive impression. They inspected the car without trying to find imaginary issues (rocks hitting the windshield or damage to the rims aren't covered by most rental insurance packages). I'd rent from Alamo again.

I had a confirmed reservation with Alamo at SJD that included Third Party Liability insurance. When…read moreI arrived, the counter staff told me I had to buy Personal Accident Insurance and roadside assistance, claiming it was required by Mexican law. I pushed back, told them I understood those were optional, but they refused to rent me the car unless I agreed. I eventually paid under protest. After the trip, I checked Alamo Mexico's own website and confirmed that the extra coverages they sold me are optional and not legally required. I contacted the Alamo Mexico right away. They refused to refund me for those charges. Since then, I've gone through months of follow-ups with Alamo US and Enterprise. I've had reps admit this violated their policy and promised to escalate, but nothing ever came of it. I've now been told there's "nothing more they can do." It's one thing to offer optional add-ons. It's another to falsely claim they're required by law to pressure customers at the counter. If you're renting at SJD, don't go here.

Stay away! The shuttle from the terminal to the rental car location was simple and quick, but that…read moreis the only thing that went well. We arrived and went to the counter to rent the vehicle. We told them we decline all insurance coverage as it even states on their wall, additional insurance is NOT REQUIRED. When the agent gave me the paper work to sign, I noticed that they put insurance on the rental agreement and they tried to get me to sign it. I said I refused insurance and then they had to find a supervisor to remove it. I also declined fuel. When we returned the car the next week we drove it over it over an hour back to the airport. They told us everything was fine. We put filled the tank with fuel before we returned the car. When we received a copy of the final bill via email (this was a mistake, we should have demanded a physical copy), we found that they charged us for an entire tank of gas that we did not authorize and vehicle damage as they said vehicle had a flat tire. The vehicle didn't have a flat tire, we drove it an hour to get it to the airport, the tires were fine. Basically they will try to scam you here in all kind of ways!!! Stay Away!!! Also, when I sent in a dispute they refused to reimburse us for the "vehicle damage" aka flat tire and the fuel. They don't even have the right vehicle on the photos (see attached picture). We checked out a grey car, and returned a grey car. But the photos for the vehicle that they put on our check in form is white. We didn't paint the car!!!

What occurred at Hertz Cabo Airport (SJD) was not a mistake or "inventory issue" - it was a…read moredeliberate bait-and-switch scheme executed under the Hertz brand. Upon arrival, we checked in at the Hertz counter near baggage claim and were explicitly instructed by a Hertz employee to go outside and locate a woman holding a Hertz sign for shuttle transport to the rental facility. We followed these instructions exactly. The woman with the Hertz sign reviewed her list, confirmed that our reservation was on it, and then informed us that no Hertz vehicles were available. This explanation is indefensible. We had: * A confirmed reservation * Hertz President's Circle status * Arrival at the instructed pickup location * Written proof we were "on the list" When challenged, the representative offered shifting and contradictory excuses, including: * Booking through a third party * Not prepaying (which is not required nor standard for rental car reservations) She then asked how much we paid and what insurance we selected -- information that is irrelevant unless price manipulation is the intent. Immediately afterward, she summoned an individual from a different rental agency who offered a vehicle at a rate over FOUR TIMES higher than our confirmed reservation. This is textbook consumer deception. For clarity: AVASA franchises multiple brands at SJD (Hertz, Dollar, Thrifty, Firefly, Alamo, etc.) operating out of the same facility with a shared vehicle pool. The assertion that "Hertz has no cars" while sister brands miraculously have availability at predatory prices is patently false and intentionally misleading. When we requested to be taken to the Hertz office to speak with a manager, the shuttle was refused, effectively coercing us to accept the inflated alternative or be stranded. This conduct constitutes: * False advertising * Bait-and-switch sales practices * Misrepresentation of availability * Coercive and deceptive consumer practices It is shocking that Hertz permits its brand to be used this way. This was one of the most unethical experiences I've ever had while traveling internationally. Avoid Hertz at Cabo Airport at all costs. If you book here, expect your reservation to be meaningless and your arrival to be met with extortion-level pricing under duress. This location should be investigated.

I have to say All In Car Rental is by far the best car rental company we've ever used! Girasol and…read moreAlejandro were spot on with their service from the time I contacted them to reserve a mini van for our vacation to Cabo. Alejandro was waiting at the airport with our mini van. He then drove us to their office to complete the paper work. We were in and out of the office within 10 minutes. No hidden fees, no high pressure to add and sort of additional insurance. They offered us 24 hr service if we were in need of anything during our stay in Cabo. We choose to drive directly to the airport were Girasol and her son were waiting for us to drive the van back to their office. This will be the only place we ever rent another car when we vacation in Cabo. Hopefully, we will be back soon. Thank You Girasol and Alejandro so much for the great honest service you provided our family.

I have used them multiple times and been very happy with the service and costs. Alex is great to…read morework with and communicates well.

Amazing experience, our drivers were there on time to pick us up at the airport and on time to…read morepick us up at the resort to take us back to the airport and easy to find. It was a very safe ride our drivers were great . Very friendly and made us feel safe. Hector picked us up from the airport and someone else took us back to the airport I'm sorry I forgot the drivers name who took us back probably because our trip was over and was tired from all the Cabo fun lol. but want to say thank you to the both you for the safe and friendly ride. It was hard to make a choice for a company to use and glad we picked All ways transportation for our transportation. With the service we got we would definitely use them again and highly recommend this company Thank you again you got us off to a great start to our vacation and even had beers for us in the suburban and then got us back to the airport on time. I was unable to use the scan code the drivers gave us to leave a review so i hope this gets back to the company and the drivers , So happy with the drivers and all of All ways transportation for the great work they do

DO NOT USE THIS SERVICE IF YOU VALUE SAFE DRIVING OR CUSTOMER SERVICE. EXPLAINED BELOW, REFERENCE…read morePICS INCLUDED. I have not once posted a negative review on Google but feel obligated due to an extremely bad experience with All Ways Cabo Transport to warn others of my mistake. We recently had the same driver for three rides with All Ways. On our final ride, we decided to reach out to request a refund due to the inherently unsafe and concerning behavior exhibited during all three trips (only reported during final trip once we felt we were safe against potential driver/owner retaliation). For reference, we had a group of 7 girls on a girl trip - One of them (myself) being four months pregnant. We booked All Ways to ensure we had safe transport in Mexico. Across all three trips, the driver drove erratically, tailgating cars, running stop signs. He passed another van on a very narrow, cliff facing section of Pedregal. He appeared to be speeding. Everyone in the car felt like they were going to get in a car wreck, and everyone felt car sick. Shortly after emailing the company about the erratic behavior, the driver slowed to dangerously below the speed limit and drove outside of the highway lane after receiving a call from operations. This did not feel like a safe response, but actually further unsafe driving. We reached out requesting a refund but also to let the company know that one of their drivers was not behaving in a safe manner. Not only was our request for a refund denied due to no "objective evidence" of misconduct, the Company did not even state that they would do anything regarding the driver's behavior. We did follow up after this reaction letting them know we would have no choice but to post about the experience. When we posted about the experience, the owner proceeded to threaten to have the Google review removed for spam and effectively threatened me, implying something bad would happen to me and that I was somehow desperate for money inventing this experience as some sort of scam, when I simply believed the service we paid for was not provided at the level it should have been. The owner specifically claims that we incorrectly claimed the driver was driving 120 km/hr when the screenshot they themselves sent shows a vehicle at 117 km/hr. They later clarified this was a suburban and "not our vehicle." I guess those passengers were in a car that sped? We later followed up asking if they had any evidence to dispute the collective seven people claiming he tailgated, ran through stop signs and disobeyed the speed limit during other portions of the trip, etc. and never received a response. I further called the company three times to try to talk to someone on the phone directly but was never given the decency of a response. Only email threats/taunts. The owner also only provided selective screenshots of the speed the vehicle traveled for portions of the trip, omitting earlier portions where the driver was driving faster through areas that have stricter speed limits than the highway. Finally, we asked for the speed records of all three of our trips, only one was provided. And no maps were provided for the other two trips in which we requested a refund. Regardless of the "objective evidence" or not, I would think any reputable company would take a claim that the passengers felt unsafe during their experience seriously enough to at least suggest speaking with the driver or offering some sort of partial refund or other concession. This company did the complete opposite, mocking its customers' experience and making threats.

We rented from Avis; I have Avis President's Club, and it all went pretty smoothly. I booked on…read morethe Avis site online in advance, and got a full-Size car for 6 days for $300. They did tell me I had to buy at minimum, liability insurance for $20/day, so I did. I have Mexican liability car insurance already, but they said that's specific to my vehicle at home, which I think may be accurate. With all the potholes on the streets, might consider getting a Jeep next time, but it was really convenient to have a car; we used it almost every day, and took a ay trip to Todo Santos. I would recommend Avis, and book with them again.

We had a reservation for $147 for 6 days, when we got there they did a switcheroo and since…read moreeverything was in Spanish, they ended up charging us $800. We did tell them when we got there to add the mandatory Mexican insurance, which is at most another $35 or so a day more. Everything was in pesos and Spanish Do not use this Avis at all costs. When I escalated to Avis international they did nothing. I am disputing this with the credit card.

We had been to Cabo 3 times before, and had rented from a different company with no problems. This…read moretime we tried Enterprise because of good experiences in the US. The experience at Enterprise at Cabo airport was NOT like our experience in the US. - The staff is not very friendly. - High pressure for add-on insurance. - Up-charges for spouse that don't happen in the US. - A condescending (borderline rude) attitude when we objected to a damage charge (a paint scrape that one of there own crew admitted was barely visible). -We had already left a $500$ deposit... but we were charged $269 ON THE SPOT for a paint scrape (Note: They did eventually credit back the $500) NOT RECOMENDED!

My Enterprise experience here was great. The whole staff was friendly and helpful. From when I…read morepicked up my vehicle to when dropping off everyone was so attentive and helpful. Good rates. I'd definitely recommend to family and friends

Very, very happy. All costs were upfront. We were in and out within 10 minutes. Nice, newish Jetta,…read moresmooth ride. One price including taxes and liability. Price for 7 days beat all other quotes easily. We politely declined collision and no problemo....drop off was one quick pass around the car and bruh took us straight to the airport without lugging our bags into another vehicle. ZERO drama. Communication through WhatsApp was quick, friendly, and in English no problem. Highly recommend! See you next time amigos! Gracias Antonio!

HIGHLY RECOMMEND! Lower priced than competitors. And NO UPSELL. Price quoted is price I paid…read more Everything you want in a car rental experience. Waiting for us at airport, newer cars, and quick in n out. There are a lot of terrible car rental companies in Mexico, but this is NOT one. I will definitely use them again and recommend to anyone confidently.

Perfect Dom was so great. Seamless rental and no waiting. The car was waiting for us with a cooler…read moreiced down. This is the only way to rent a car in Los Cabos.

Our extended family rented 3 cars from Los Cabos Family Car Rental and I was very happy with the…read morehonest, friendly service they provided. Dominic, the father who started the business, died about a year ago. Now the family is continuing the business. Two sons picked us up at the airport and shuttled us to their nearby office where they had the types of cars we requested ready for us. The cars were all in good condition and we had no problems. Return is simple: refill with gas and leave in the airport parking lot. I would strongly recommend this company.