Guys showed up on time and ready to complete the move. Very polite crew. Finished with no damage to…read moreanything

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

McKenna has been my go-to girl at this unit. She gets things done quickly, and always makes herself…read moreavailable. My key got jammed in my lock one day and I had to leave it hanging, she called me before I had the chance to call to tell me she got it out for me and has it up front. If she's not the manager here, she should be. The location is clean and feels safe when you're there alone. I transferred here from another location and am so surprised at how well run it is in Frisco. I highly recommend it here!

They will start you at a reasonable price, then Jack it up 15-20% every year. They advertise a 12 x…read more30 unit for $377/month, but have just notified me that my rent has been raised to $677/ month. A massive scam.

Very quick response about any question. Helpful and cooperative. Aal are good to accommodate and…read morevery friendly.

Great experience. No issues, safe and friendly. Would definitely come back in the futureread more

I've been renting here for a few months now and have had a great experience. Kelly is…read moreawesome--super friendly, helpful, and always willing to answer questions. She makes everything easy and stress-free. The place is clean and feels secure, and customer service has been consistently great. Definitely recommend this location!

Kelly is great! But the rent/prices at this location are horrible. In 9 months, they've increased…read moremy rent by $120. Also, my unit barely has any light inside, and the door won't stay open. I just moved to an upstairs unit because I'm dealing with a serious medical condition and cannot move to another location right now. As soon as I can, I will change to a new storage facility.

Reserved my spot online. Stopped by and Vicky greeted me when i went into the office to pick up my…read morelock. What a lovely surprise when she drove me back to the unit and showed me the lock was already in a bag ready to go for me at the unit. Perfect experience. Also saved $$ on my current unit.

Vickie has gone above her managers position. She is also…read morevery friendly. Very knowledgeable of the storage facility and able to assist in choosing the right unit. The place is clean and secure.

Very nice facility, no pests which can be a problem in Texas. Super convenient hours since it is…read moreopen until 10pm. This was my first experience with LifeStorage/Extra Space Storage and I highly recommend.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 8747 Stockard Dr is no exception. Our Frisco storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Lebanon Rd and Preston Rd, we're trusted by neighbors in Deerfield, Smith Estates, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Rented there for 2 years... what we thought would go well, ended up disappointing…read more Within the last year our rent surpassed an increase of over 33%!!!! That's crazy! Also with them saying how well they spray and prevent rodents. Our bins and boxes were covered in rodent droppings!!! We were in building 'O' and there is crazy evidence on the top of their 'metal rafters' above their wire grid ceiling it is COVERED!!! So gross! Now we have to throw out a lot of stuff! BE AWARE!! When asking to negotiate the increase so much, employee said she has no power to do that!!

The process was so easy, the customer service was outstanding. I rented a medium storage unit…read more The unit was clean, easily accessible, and conveniently located.