Nobody ever calls for a tow truck when things are going right. When you call it's because your car…read moreis broke down, you're stuck, you've been in a crash, etc. It's likely you're not "in the know" on who's who in the towing scene in the area. Maybe you just said, "I need a tow truck". Maybe the police called for you. You're at the mercy of whoever shows up. You're not looking for Superman or counseling, you just need something done about your vehicle and you need it done efficiently and without the addition of more or new issues. This is where Heithcock Towing earns 5 stars. They are quick to respond, provide all the information you need to know the issue has been resolved, and are available after you forget 75% of what you were told. Fast and friendly sums it up. The next time I need a tow, Heithcock Towing is getting the call.

Albert was the best! He came quickly and was so helpful getting everything set up. He first trouble…read moreshooter it before towing it, which I appreciate. Even once he was in the process of towing it, he was friendly and reassured me where it was going. Thank you Albert!

These people provided a quick response time with great service. It was a bit expensive, but worth…read moreit if you're in a pinch.

My wife called me saying she had a flat tire. I called Mobile Tire Express and got a quote and paid…read morevia invoice online. They were fast and efficient. Within 25 minutes, she had a new tire and was back on the road. Thank you again! A1 customer service.

Gentry towing are high priced and crooked people. They took advantage of me and if you give them…read morethe chance they will put the screws to you too. I struck a deer on Hillsboro Road in Franklin, TN early New Year's Day. I was injured and transported to the emergency room. Gentry was next on the THP towing list (unlucky for me). He towed my Honda Pilot to his lot less than 10 miles away. He charged $40 per day storage and $375 for the tow! A 9 mile tow was $375! He later tried to talk me in to keeping my SUV for the bill! Customer beware!

I've dealt with a lot of tow companies during my lifetime, and this one, is the best yet... I just…read morecold called them, due to my circumstance... Based on their response, they will be the only ones I call in the future... Impeccable customer service! Someone had broken down and left their vehicle on my property, with no contact information... To make a long story short, I currently have people at my house working on remodeling stuff... The workers basically refused to come back, if that vehicle wasn't removed because it interfered with them getting their job done.... The workers reported that they had great difficulty, maneuvering around the vehicle, to get to my house..It was in their way, so it had to be removed! I proceeded to call the police department and give them the person's tag number, in hopes we could contact the owner of the vehicle... But, the PD wouldn't do anything because it was on private property... They told me to call a tow company and said, the tow bill would be at the owner's expense... So, that's what I did. I explained the situation to Jamie Gentry (owner of Gentry's Towing & Removal), and he was helpful from beginning to end... It was fairly late when I called Mr Gentry, and he was so pleasant to speak with... I explained the situation, and he assured me that he would haul the vehicle away... He added that they had several other calls, so it would be quite a bit It later, before they could get to it... I want to point out, this is a 24/7 towing company... So, they can take care of issues, day and/or night... Sure enough, they got it removed (Yay)...Not only did they remove the vehicle from my property, they kept me informed of the process along the way... Since it was late, we weren't calling each other, so Mr Gentry text me the details... I was informed of when they were headed to my address and when they loaded the vehicle on their tow truck. I highly recommend anyone using Gentry's Towing & Removal... Mr Gentry was so nice, helpful, dependable, and professional... He resolved my issue, without having to meet me in person... He took care of the problem without inconveniencing me and insisting that I be present, sign paperwork, or whatever else most other companies require at arrival... He did everything I requested, without hesitation, via communicating by phone...I AM VERY IMPRESSED and PLEASED with their services... I guarantee if you give them a call, you'll be very satisfied too!

I work for a DSP (Delivery Service Provider) partnered with Amazon and we have used this towing…read morecompany a few times to get out drivers out of some sticky situations typically in Lewisburg/College Grove/ Chapel Hill areas but we always have a 10/10 experience when using Mark's towing and we will definitely be using them for any future tows or winch outs. . I usually talk to the older gentleman and he is always super nice and attentive and keeps me updated on any issues, if any. Every time we use Mark's towing they get out to our drivers super fast and are able to get down any back roads we send them to.

Definitely a go to towing company. They get to you fast and at great prices. Even in dangerous…read morespots like we were, he didn't hesitate. Thank you Cody Usher!

Terrible communication. I requested a service and was ignored completely. I called and texted - no…read moreanswer. My husband calls from his phone and they answer, finally providing an eta after 30 minutes of me on allstate support chat. Not professional. Use at your own risk.

Refused to stop and jump off my battery. Stated to the Roadside assistance company that I was not…read morein a safe area. I have a photo of my car location....I was off highway and the kind stranger who stopped to help me 2 hours later in 95 degree heat jumped off my car in less than 5 minutes And was safely on his way. if I could post this with negative stars I would.

Let's be honest, if you need a tow truck, you probably aren't having the best day. That said,…read morecustomer service and kindness go a long way to make that persons day a little bit better. My car took a dump on me a few days ago. Frustrating and annoying. After taking to a mechanic and learning potential issues, I knew I had to get my car down to a specialist for the issue, so worked through my insurance for a tow truck. They paired me with Pantusa, and I'm so happy. He arrived on time, early actually (10 minutes before ETA). Was professional, quick with loading (appreciated as it was raining), and so kind. Easy conversation in the truck on the way to the next auto shop. When we arrived, we walked in to find out where to drop the car. They told me that it would be 4-6 weeks until they could even look at my car. I was flabbergasted as yesterday when I spoke to them I was told it would be within a few days. I asked if he had another job as I didn't want to leave my car there and knew I'd be towing again as I was not waiting 4-6 weeks. In minutes he gave me options to work with insurance and set it up so he could take my car to a different location. Thank so much, I wish I got your name to call you out specifically. I pray I don't need a tow truck in the near or distant future, but would use the folks again if I needed to.

TERRIBLE COMPANY!! I would rate ZERO!…read more They caused $3500 with of damage when my car slipped off tier tether and crashed into a tree. They made us pay for that tow and refused to pay damages. They refused all of our calls and emails in an effort to get reimbursed. Our insurance company is still in subrogation with them a year later trying to recover the loss.

I ended up with a flat tire in my driveway (on a bit of an incline). Daryl arrived very quickly and…read moreimmediately went to work. Very nice man who knows his business. First thing he did was put blocks in front of my tires. He then removed the old one, put the spare on (after having to do a lot of finessing to convince the spare to come out from under my SUV), filled it with air, and was on his way in less than fifteen minutes! I am impressed and will definitely be using him again if needed and highly recommending him if anyone asks about a towing service! Great guy, friendly, and efficient!

They showed up. They were pleasant and decently priced. Other company we called first was awful.read more

Mike is the best! I was stuck on a logging road in the middle of nowhere (long story). Mike got to…read moreme as soon as he could and pulled me out. Can't praise him enough! Five stars! -- Victor Hollingsworth/TN Process Servers