Dirty facility. Misdiagnosed. No relief given as the dosing on medication was incorrect.read more

Fast and friendly service. The nurses and doctors are empathetic and there is a monitor in the room…read morethat keeps you updated along the care which is reassuring. I was worried hearing about the care in this area but they exceeded expectations. Thank you for helping this community with your staff!

On July 11th the AdventHealth ER in Belleview wanted to admit me to the AdventHealth hospital in…read moreOcala for Acute Kidney Injury. I refused to go because about eight months ago I was in that hospital, admitted through the ER for an MRI, and the hospital refused to treat my chronic pain with the hydrocodone I am prescribed by pain management doctor and would only offer me Tylenol. I was in such excruciating pain that I left the hospital AMA in the middle of the night to go home and take my pain medication. Over this past week my symptoms got worse so I went to the ER in Ocala. I was admitted with Acute Kidney Injury, Pulmonary Edema, and Anemia. Many of my prescriptions are written for specific brands or specific generics, so I brought my own medications, in the pharmacy bottles, because I knew the hospital might not have the exact ones I need. Upon admission, no medication reconciliation was performed. Hospital staff took my home medications but refused to give them to me. I was told the ER doctor did not enter my medication orders correctly into the system, and that the ER doctor had left and could not fix the orders. I was told the pharmacy would not "put their labels on them" and I was told that the on-call doctor was not calling back, and when the nurse practitioner arrived, they also would not correct the medication orders. As a result, with the exception of being given Ivabradine and Ambien that evening, my medications were all withheld for 19 hours. In the morning when I realized they were not going to give me my hydrocortisone I had to make a difficult decision. Hydrocortisone is essential for me because I have adrenal insufficiency/HPA axis dysfunction. Missing a morning dose can cause an adrenal crisis--a life-threatening emergency that can cause severe low blood pressure, shock, confusion, vomiting, and even death if not treated promptly with steroids. I had to leave the hospital AMA, so they would return my medications to me, only because I needed to take my hydrocortisone to avoid this potentially fatal complication. The ER doctor told me he was going to temporarily increase my furosemide overnight to treat the pulmonary edema and difficulty breathing. This medication was also withheld. Then the cardiologist told me that I needed to stop the furosemide. I told him that I have been stable on this medication for over 20 years and without it I end up in the ER with difficulty breathing. Since my symptoms are new, and I have recently been diagnosed with autonomic dysfunction, it is very unlikely that the furosemide is the cause. I have documented autonomic dysfunction (diagnosed by abnormal tilt table testing). This affects my blood vessel tone and can cause fluid to shift out of my blood vessels into my tissues (a phenomenon called "third spacing" or capillary leak). Because of this, I can have: Low blood volume inside my vessels ("dehydrated"): This leads to low blood pressure, dizziness, and can worsen kidney function (as seen with my recent Acute Kidney Injury). Too much fluid in my tissues ("fluid overloaded"):This causes swelling (edema) and, in my case, even mild pulmonary edema (fluid in the lungs) as seen on my recent chest x-ray. This means I can be "dehydrated" and "fluid overloaded" at the same time, and standard advice about fluid or diuretic use may not apply. My treatment needs to be individualized and carefully balanced. My symptoms have not resolved. I still have Pulmonary Edema, Acute Kidney Injury, and Anemia and I'm at home having difficulty breathing. But I cannot return to the hospital because they will again withhold my necessary medications, putting me at risk for even more severe complications and they clearly do not know how to treat Autonomic Dysfunction so their treatment plan could further harm me. Is this the standard of care that you aim for? If so, I have a suggestion. Since the hospital plays a lullaby over the PA system every time a baby is born, you should also be required to play a funeral dirge over the PA system every time you kill a patient! I most certainly will be filing complaints with the Florida Agency for Healthcare Administration and The Joint Commission.

I don't even want to click one star. The way the nurses are treating my partner is a disgrace…read more Doctor signed off on showers as much as possible as that is the only thing was relieving his pain & nausea. Shift changes occurred and night shift is completely pushing him aside and disregarding that the doctor said he may shower at his pleasure. With a stern and judging voice, she told him to wait as she's busy with other things. I offered to wrap his arm myself and they ignored. We've been here for almost a week with no answers. After this experience, I have so much motivation to change my whole life career to go to nursing school and actually be there for people in time of need.

Tv in room terrible, told that couldn't be fixed. Wouldn't filicitated my exit. Nurses non…read morereceptive for repairs or exchange. Won't entertain a request to release patients on legal reqests requests

I was in pre-op. 1 month ago I was at hca in Gainesville and no problem finding vein in my hand…read more This one in Ocala tried several times but not in hand as I'd asked. Very distressing as to what happened.. everything else after was good this was just preOp section.. these people are supposed to be experienced not stressing you out before surgery

The ER doctor was Richard Tempel when I went there. His meet and greet was come threw the door and…read moreslam it shook everything in the room. I told him I was admitted to Advent health over a situation. He was 2 foot from me yelling no I wasn't. I told him to lower his voice. Than I had the paper work and said no your wrong his eye blows went up and he yelled security and slammed the door as he was leaving the room. I looked at the portal notes and everything was a lie. He didn't even examine me. As I was leaving I told him he had the God complex and yes I said be a man and come out side with me in a soft spoken voice. Maybe he's still madd about his 2 million dollars medical malpractice case up north where he had to leave his home state and practice medicine in Florida. The man's a demon I seen it 100%.... Godbless him he needs it ive prayed many times for him. Imagine that less than a week after my experience with this demon I was admitted for emergency surgery at Advent Health to fix the problem. plz pray for this demon he needs it..... 100% FACTS EVERYTHING JUST LISTED.....

This is the friendliest, most compassionate medical facility I've ever been to. We use this ER…read moreexclusively. I even had an employee buy my snack at the vending machine yesterday.

This is the second time we've been to this ER hospital two years apart! They have been fantastic on…read moreboth trips. Immediately, addressing as I walked in and got me to a room and had a doctor in my office in less than five minutes I highly recommend this location.

I went in due to horrific pain in my eye. Dr. Hartman and her team quickly attended to me. Dr…read more Hartman showed her expertise in eye care by using specialized equipment to diagnose and treat the problem. Within a half hour the pain had subsided. THANKYOU! Dr. Hartman and the whole team at UF Health Emergency in Wildwood!

What garbage! My friend was hellishly injured. We brought her here. They set her down in the…read morewaiting room for 20 minutes before she collapsed. The large receptionist woman showed no interest in having her helped. She sat there consuming take out while my friend nearly died in the waiting room. What a joke. I think this place should be shut down. If my friend dies tonight, we are suing the hell out of them.

Wow! The most incredible ER experience I have ever had! ALL the staff from the registration…read moreclerks to the nurses and doctor were all amazing! Dr Sanchez was fun, humorous and phew, hot hot hot! Anyway, everybody was amazing. I received excellent care without waiting.

Short wait and the NP I saw was excellent, no hesitation on how to treat. This is a place I would…read morerecommend. I had a cat scratch which quickly became inflammed and painful. I was afraid of infection so went to this walk in. Treated well and quickly.

Waiting room management is poor. No separate space for potential spread of illness ie. 'coughing'…read moreas opposed to other urgent medical needs. Have masks, but don't put in waiting room for access and don't encourage or enforce use for basic germ management with waiting room patients - leaving potential for conflict when patients interact for self protection. During this visit, coughing child had no mask, ran all over waiting room, touching all items as mother stated 'you're getting your germs all over everything' as she engaged more with her phone than the child. Staff acknowledged it and did NOTHING to ensure safety of ALL their clients. When calling new patients for service (just standing at door) they donned a mask.

This emergency room was great! We went right in and were taken care of right away! Definitely…read morerecommend this ER.

They need to not overbook their ER anymore. The wait times are horrendous!…read more Shands hospital supposedly has a great reputation, so based on that I took my Mother to the ER. Check-in and triage we quick and on point. We were asked to sit and wait. 4 1/2 hours later we were told that they just had too many people. We were waiting all that time for an ER room. To add insult to injury, the drew blood a second time, three hours after the first time -- no explanation.

Been waiting 2.5 hours for a Covid test. Only 6 people in the office when I arrived…read more I have to amend my initial review. Once the wait was over they were great.

Took care of my husband. Said he had pneumonia after over a week of what we thought was a cold …read more Gave him augmentin and prednisone. We told them he had Afib. So prednisone should NOT have been given to him and now from the antibiotics his pee is almost orange!!! We're going to his regular doctor now to see the cause for this change in color. Found out this antibiotic can cause liver damage!!!! No one said a word!! Hope we don't have to call a lawyer!!! If you value your life DONT GO THERE!!!! Plus the doctor there is hooked on prednisone for her asthma!!!

Quality of care is disgusting. Type of care my husband received was deplorable. Office experience…read morewas terrible. My husband wound which is a half an inch gash isn't healing well at all. Instead of stitching his half inch wound on his right hand the doctor chose to GLUE IT!! Now the wound has reopened. He wasn't given even pain medication and worse not even antibiotics. When we returned to Carespot for the doctor here to check on his wound the doctor here asked how many stitches he got and my husband was said none. It was glued. I've been there before for a broken foot, chest pain and even a swollen foot. This place is horrible. Worse thing about moving to Ocala from Pembroke Pines is finding adequate medical care.

The most horrible experience at a health facility that I have ever received. I will never use their…read moreservices again..The whole atmosphere of the floor I was on was a very toxic work environment, the staff was so short handed and over worked, the services were the worst. Patients being postponed several days for scheduled surgeries because of short staff or not enough operating rooms for over scheduled appointments. I have hypertension and was not given my blood pressure medication for most of my 4 day stay there, until my pressure reached 188/109, they said that they put it on hold because at one point my pressure was good. WHAT??.. The waiting for things like medications, help with iv, getting ice or drinks was ridiculous. I waited for 30 minutes with my iv pump beeping and nurse light flashing and pushing buttons every 2minutes to quieten the beep before I took it upon myself to just turn it off. A blood technician came in to do blood work and proceeded to use a vein that was already injured from an iv being put there, I asked her don't you think that's already bruised up enough,and she responded to me, no it's a good vein and I'm going to use it..ok fine, so I sat up to let her and she said no you need to lay flat down because I can't do it like that cause of my back, well I thought I was the patient ma'am not you. Honestly I'm still here and it's 230 in the morning and I'm just waiting for 6am when the doctors make their rounds so I can request to get out of the awful toxic environment, I would seriously think twice before using this health facility, it's almost like the patient is last or forgotten. I feel really bad for some of the staff because of the conditions of their work environment..It was sad to see the nurses getting cursed out because they had to be the messengers of bad news to patients because of the cancelations of surgeries, what an experience it was,this is only part of it,honestly I could write a mini series of the events that took place these last 4 days. But in reality I just want to get out of here, 6 o clock can't come fast enough.