These people helped me when others refused to. They ibviously try care about their patients. Cannot…read moresay enough good things.

I know this is a highly ranked rehab center, but the task of trying to even schedule an appointment…read moreor talk to anyone here is a real challenge. I've tried for weeks to get a return phone call just to ask questions. I get bounced around from department to department, all with the "this isn't my job" style of help. Not a great impression at all.

Quick and convenient, however: Daughter was seen for an…read moreinjured foot. The PAC provided a boot by DJOglobal (djoglobal.com) now called Enovis. It didn't fit well and caused bruising of her upper calf. The sports med tried to pad it but it still hurt her. We went to DeVos Pediatric Orthopedic Services. They provided a correct boot (not from DJO). We contacted DJO but they said it was outside the 14 day satisfaction period so we had to pay for the boot. Orthopedic Urgent Care uses DJO to bill for all equipment. Expect bills from DJO/Enovis and from SHMG. DJO is overpriced and in two experiences, neither were a good fit. This is our second issue with DJO equipment.

Clean place. Decent waiting room. Friendly staff. Helpful. Got us in right away but then took…read moreforever for an aide to come in and see us. Gave us options for treatment. Decent visit. Just the wait was so long.

Absolutely fantastic & top notch facility!! Amazing patient services, personal & professional ortho…read moresurgeons & staff!! Highly recommend: Feet/ankle: Dr Marshall Boose Knees: Dr Thomas Metalic/ PA Tim Hunter Hand/Arm: Dr Do or Dr Burgess PT/Orthotics: Courtney Can't say enough great things about OAM!!

I am very happy with the hospital and especially with Dr. Malvitz. Things are progressing at a…read moreturtle pace, but coming Seriously impressed with Kristin, the home therapist. What an angel!

I was referred to Dr. Bielema at Orthopedic Associates. Two years ago he replaced my knee…read more Immediately the knee pain was gone. He advised me that a knee replacement requires physical therapy and it would be hard work on my part. I completed physical therapy and my knee is good as new. Eighteen months later, he replaced both hips, one in January of 2019, and the other hip the end of February. Surgery went well and I was recovering nicely until I fell on the second hip after a week and split the top of my femur. Dr. Bielema had me back at Metro Hospital for revision surgery the next week. He answers all my questions, doesn't hesitate with the truth. The office staff is great too. I would recommend him very highly.

I came in for a pre surgical hip replacement consultation of what to do before my surgery. I…read morewaited 15 minutes for a scheduled appointment. It was so loud and chaotic and the PT had the door open so I asked for it to be shut so I could hear him. He asked me what my doctor had gone over with me on what to expect before the surgery. I told him. He reiterated those same things. I asked a few basic questions that he couldn't help me with, like as a female how do I go to the bathroom and what side should I get into and out of bed if it is my left hip being replaced. It lasted 35 minutes and they charges me $561. I left there and went next door to Hulst Jepsen. Got personal immediate attention, it was quiet, and they charged me half for the same appointment. DO NOT Recommend!!!

I love going to my pool and floor therapies at the Cascade branch. I have worked with quite a few…read moreof the therapists there, from Rachel in the pool ( she is THE best). Always helpful and willing to listen to me. Then there is the gang upstairs that work on the many problems I have. Zach, Nick (tall), and Patrick are really great at what they do. I also have worked with Anna, Carolyn, and others and all of them are very knowledgeable. The front desk with Aubrey and Keshia are so fantastic. It really showed how great and helpful they are when patients had to check in with the very impersonal kiosk. So glad that is gone and we are back to having "live" help at the desk. So much more efficient! I really enjoy going to therapy at CPR because of the great people working there and how knowledgeable they are!

I've been going to novo chiropractor in Grandville over two months now. I posted a review when I…read morefirst started stating how Impressed i was with the staff and services.Figured I'd give an update. Let me start off By saying not one day have I ever walked in without the staff being the happiest imaginable. They are genuinely good people. They truly do care about there patients from beginning when you walk in to even after you leave. When I started going to novo I had horrible shoulder pain. Saw two other chiropractors prior and no one could figure out what was wrong with me. Within 15 mins of my first visit Dr.Bailey had figured out what my issue was. She came up with a plan and her plan worked amazing. I sit here three months later able to lift 120lb dumbbells when before I could only hit 85 pound dumbbells due to the pain. Words can't describe how happy I am with the help and guidance I received from dr. Bailey and all the staff who assisted and continue to assist along the way. I wouldn't ever consider going anywhere else. I could move an hour away and still would drive here due to the service and success I personally saw from this place.

From the owner: The team at Novo Chiropractic Sports & Wellness Center knows chiropractic can be what transforms…read moreyour entire life. We’ve seen it happen time and time again. Someone usually contacts our office because of pain. They’re not sure where to turn and have heard about chiropractic. When they walk into our warm and welcoming environment, they can feel themselves start to relax. You will, too, because no matter which of our five locations you go to, you’ll receive the same personalized care and our best recommendations on how to reach your goals. If you’re within 30 minutes of the Metro area, you won’t be any more than 15 minutes away from one of our offices. With multiple doctors on staff, you’ll get the combined benefit of our expertise.

Dr.Anderson was perfunctory, abrupt and brief in addressing my medical concerns. He was supposed to…read morecontact me with extensive test results and, three weeks later I have not heard back from his office, despite calling to request interpretation.

Worst experience with a doctor in 57 years. Anderson was dismissive, did not review my x ray that I…read morebrought in from Metro showing a fractured fibula. waited for 2 hours and got a 3 minute "consult" in which he stated that he will simply treat this fracture as a sprain not taking into account my high level of ankle and fibula pain and neuropathy. Misread my chart and dictated hastily that I had a history of peripheral neuropathy which is total fiction and never stated that my current symptoms showed some neuropathy in my left foot resulting from the fracture. Requested in writing and in 3 follow up visits with his rude and abrasive nurse Linda who told me to lower my voice in a conference with a rep from OAM who told me Dr. Anderson has decided to not correct his dictation error nor was willing to amend it so I am stuck with his erroneous dictation to Dr. Eller. I found out that he was in a hurry to leave on vacation and instead of explaining to me his physical therapy and follow up directions he stood there talking about me to the nurses and had her try to explain his dictation which also stated that there was a surgical option but then the nurse explained that it was just protocol. He directed me to OAM's physical therapy department to see a therapist whose consult consisted of giving me two pieces of exercises and stretches to do at home. The supervisor of the physical therapy department at least had the professionalism to amend and delete the incorrect medical history that I have been attempting to have done for over several weeks since my initial visit. I paid nearly $400 out of pocket for the two "consults" from PT and Anderson. I know the oath is to "do no harm" but OAM has done me much harm because I will likely have arthritis in my left ankle and foot because Anderson didn't even send me home with a boot and I had to buy one online which further delayed my stabilization of my fractured fibula and torn ligaments and tendons which were never addressed. Very unprofessional behavior and perhaps in retaliation for sending him a certified letter requesting that he amend his error on my medical history which could potentially affect my ability to get insurance the end of the year and to complain about his unprofessional violation of the patient/doctor privilege by talking about me to his nursing staff right in front of me like I wasn't even there and stated that I will be able to do some of the exercises he had printed out for me when I have enough confidence in myself. Really?? I have repeatedly asked for a full refund for my "consult" and was told that I could get it but then I wouldn't be able to get a "follow-up consult" to let me know when I can return to work. I then proceeded to cancel my follow up visit and am still waiting for my refund from OAM for both inferior and unprofessional consultations with Anderson and Sandro in PT. I'm not holding my breath but I did send the certified letter written by nurse Linda and signed by Anderson to my attorney because it is inflammatory and inferred that I was threatening to her and the staff and patients. Really? I wanted my attorney to read the letter that said that I would be removed from the premises if I ever show up at his office and try to get Anderson to correct his mistaken dictation. The letter was obviously written by nurse Linda who got very defensive and accusatory. I did nothing wrong not was I threatening to anyone but I did raise my voice out of utter frustration at the incompetence of their record keeping system and administrative nightmare.

As soon as I called to book the appointment, I knew I had chosen the right place. Heather is a…read morebeacon of joy every time I walk through the door, and I cannot say enough good things about my PT, Brad. Not only is he extremely knowledgeable and personable, but I was able to make a lot of progress in a short amount of time. When I didn't full recover, he was able to refer me to a pelvic floor therapist that could get the job done. I couldn't be more satisfied with my experience and as a trans man, that is rare in the medical world!

I came here for a quick free 15 min consultation on my diastasis recti and abdominal separation…read morefrom birthing twins. I saw Julianne and she was absolutely informative. She answered all my questions and she did not make me feel any pressure to go beyond the free consultation. The open space makes the venue feel like a gym, which is nice so it doesn't feel like a clinic or medical offices building. That alone makes a huge difference for me and would make me want to return should I need some PT.