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    Suburban - New redesigned lobby

    Suburban

    3.4(31 reviews)
    1.6 mi

    Everything went well. I'm 80 years old and I was a nervous wreck knowing that I had to have an…read moreoperation. Dr Schwartz calmed me down. After talking to him, I felt I had nothing to worry about. On the day of operation of course I was worried, but he came in and talk to me and once again, I was calmed and assured everything would go well . The next day I called him about four or five times with different questions. Within an hour of my call, he called me back. I have never had a doctor respond so quickly and listen to what I had to say and tell me that I could call at any time. He said that was his job. I am so impressed with Dr Schwartz. I would recommend the suburban endocrinologists highly. And a scale of one to 10 they are 15 or 20.

    These are GEM doctors. If you know the NorthShore health system and most hospitals a GEM award is…read morehard to earn let alone earn at global office level but this office goes the extra mile to make sure high acuity patients are taken care of properly and protected from mistakes. My physician is a fully licensed ear nose and throat surgeon, most commonly I find myself at the office for my routine ear servicing, I produce a good amount of wax (think Shrek) the amount of wax he pulls out every 6 months is probably enough to make a very stanky candle. He is very thorough even for what is just a clean up appointment, he asks me for my recent medical history including any infection incidents. He goes the extra mile to provide a patient like me with anxiety disorder extreme levels of confidence by performing extra laboratory work to assure me that the prior infection is truly eradicated, this can be as simple as running an extra culture to running a culture array. It's a shame that other doctors don't do a culture array as soon as I get sick because the culture array tells all. Doing a throat culture is far different than sampling from the throat swab and labeling it as AIRWAY GRAM STAIN POSITIVE and pulling a second swab for AIRWAY GRAM STAIN NEGATIVE. In some cases he will even pull a second pair of swabs for Aerobic and Anerobic stains if an infection is active. He's a very flexible physician and will participate in collaborative care with patients who have education about their own conditions and the diagnostics that surround them. Many doctors will go ape crazy if you tell them what diagnostics you want done but doc Smyrniotis is not at all one of those elitist "I know what's best I'm the doctor I'll do what I want" types. He's the type who will take your request for any test or procedure and tell you the pros and cons and his vote whether it's appropriate or not and if it's not he will go to great lengths to explain why doing such a test or procedure isn't needed. We need more doctors like him and his team. The entire team follows this collaborative GEM care standard that I wish all doctors followed. In a lot of cases it's the patient who knows their body the best. The office is clean and well sized. There's plenty of waiting area to socially distance from other people and while masks aren't required office staff encourage them and disposable masks are available at the front desk. In back the office hosts a wide array of examination rooms making the office have a pretty good level of patient turnover offering short wait times for your appointment and potential flexibility for urgent care / emergency appointments same next day or same week. In some cases availability is limited but the physician can electronically send instructions/order to your selected urgent care center on how to perform diagnostics. This office and the physicians are the Cadillac's of Ear Nose and Throat centers. Extremely comfortable to be around and high performance.

    Photos
    Suburban - Dr. Lon Petchenik

    Dr. Lon Petchenik

    Suburban - Dr. Maria Wittkopf

    Dr. Maria Wittkopf

    Suburban - Dr. Glenn Schwartz

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    Dr. Glenn Schwartz

    Robert Deitch, MD - Each night, snoring disrupts the lives of those who suffer from having one of their airways obstructed...

    Robert Deitch, MD

    3.2(6 reviews)
    1.9 mi

    When I called to make the appointment staff was very professional and kind. When I showed up to my…read moreappointment, different story. Front Desk staff demeanor was incredibly rude and condescending! When I informed them that I only had an electronic copy of my insurance card Front desk lady started huffing and puffing, visibly in distress. She provided me the email, and spelled out " G-E-N-E-R-A-L" as if it is not common spelling. I emailed it to them as I do with other providers, and as I was waiting in the waiting area she calls me over by gesturing with her hand instead of calling me by name, also very professional. She said "The image is too large", and in case I didn't understand they also took the time to print it out into several sheets of paper, which she then preceded to show me one by one. And when I told them that I didn't have a copy of the back side, she about almost lost it! Case in point, I am not sure what the deal was and had I not been there out of medical necessity I would have walked away in a heart beat, but I have been to many other medical providers and until yesterday never had I been treated with such disrespect. It is the first impression you make of your practice and it was not a good one. I would advice that you give your Front Staff some additional breaks so they don't become so overwhelmed by small simple tasks. Or perhaps some additional training with computer software so they know how to make a large image into a smaller one. Audiologist and Dr. Deitch were great, so it's a shame that front desk behaved like so. Thank you!

    I've been seeing Dr. Deitch for years. My Daughter-in-law is a nurse that knows him and highly…read morerecommended him. I never felt rushed during exams, always explains my options and answers questions.

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    Robert Deitch, MD - If you suffer from chronic sinusitis, you may eventually begin to believe that pain and suffering are unavoidable facts of li...

    If you suffer from chronic sinusitis, you may eventually begin to believe that pain and suffering are unavoidable facts of li...

    Robert Deitch, MD - Are you constantly sneezing, having trouble breathing through your nose, and always have a sinus headache?...

    Are you constantly sneezing, having trouble breathing through your nose, and always have a sinus headache?...

    Robert Deitch, MD - Stop pushing off your sinus, allergy, hearing, sleep, and snoring needs. Relief begins with the Ear, Nose, and Throat Special...

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    Stop pushing off your sinus, allergy, hearing, sleep, and snoring needs. Relief begins with the Ear, Nose, and Throat Special...

    Advanced Allergists - You have to drive to their office to figure out their hours if their phones aren't working.  The hours are in the office window.

    Advanced Allergists

    2.6(7 reviews)
    4.2 mi

    Very unfriendly place. I scheduled my appointment a month ahead and two weeks later got jury duty…read moreinitiation that was the same day as my appointment. I called in asking to get a some kind of notification or confirmation of my appointment in writing to help me postpone jury duty. They talked to Dr. Miller and he said "he is not comfortable" providing anything to show that i have an appointment so i just cancel it. That was unfortunate since I was traveling to Europe the following week and really wanted to get some help for my breathing issues. I explained that when i called in but they did not care, I will not be going there for sure.

    I love LOVE love Dr. Miller. He is so helpful and so professional. This is the first and only…read moreallergist I've ever been too and he is happy to answer any of my questions. I have only seen Dr. Sonin once, but he was also very attentive. The nurses are sweet, some more than others. But I've never had a bad experience with any of them. Now, the only reason why I am not giving this place 5 stars is because the receptionists are.... well, they are witches. They are cranky old ladies that complain about each other all day long. Unfortunately, you are forced to listen to them whine while you wait 45 minutes for your scheduled appointment (yes, one time I actually had to wait that long). You would think these women want to strangle each other. Every single time I go in for a shot they are going off again, about someone that isn't there and requests too much time off. Come on now, you should probably just retire. Not only that, but when you call them to ask a simple question the same cranky old lady answers. Her tone is so unprofessional, even if you try to be sweet to her. As a receptionist you are the face of the practice. You need to smile and greet people, or if you get a phone call you need to be patient and polite. Just because you are old you do not have the right to talk down to others. To sum it up - I give the doctors and their nurses 5 stars. I give their receptionists negative 2 stars.

    Advent - allergist - Updated May 2026

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