Absolutely loved my doctor! He was gentle and funny. Plus he sent my prescription over using a…read morediscount code. I haven't been able to smell in forever and now I can. Mot Sure if that is good or not .

Issue with allergy shots and allergies. Talked to office manager really not a definite resolutionread more

Yesterday was my first visit to an ENT doctor. To begin I was given hearing tests by Dr. Heneghan…read more She was amazing. She was very pleasant and immediately put me at ease. She explained everything she was doing and then showed and explained the test results. Then I saw Dr. Saidha and once again I was impressed by the quality of care I received. She, too, explained everything she was doing. She was very efficient and had an excellent "bedside" manner. In the future I would not hesitate to return to this practice. Definitely two thumbs up!

Dr. Alvi and team is amazing. Front desk staff is always so kind and knowledgable. Had my sinus…read moresurgery in March and so far things have been great! I can breath much better and haven't had a sinus infection since. Dr. Alvi is so kind, calm and knowledgeable.

excellent physician, highly recommended! explained…read moreprocedures and answered questions, did not rush!

Yes I have allergies very badly and under Dr Musgrave and team they have improved greatly the…read moreoffice is in a great location the staff is very nice and very helpful with insurance information

When I called to make the appointment staff was very professional and kind. When I showed up to my…read moreappointment, different story. Front Desk staff demeanor was incredibly rude and condescending! When I informed them that I only had an electronic copy of my insurance card Front desk lady started huffing and puffing, visibly in distress. She provided me the email, and spelled out " G-E-N-E-R-A-L" as if it is not common spelling. I emailed it to them as I do with other providers, and as I was waiting in the waiting area she calls me over by gesturing with her hand instead of calling me by name, also very professional. She said "The image is too large", and in case I didn't understand they also took the time to print it out into several sheets of paper, which she then preceded to show me one by one. And when I told them that I didn't have a copy of the back side, she about almost lost it! Case in point, I am not sure what the deal was and had I not been there out of medical necessity I would have walked away in a heart beat, but I have been to many other medical providers and until yesterday never had I been treated with such disrespect. It is the first impression you make of your practice and it was not a good one. I would advice that you give your Front Staff some additional breaks so they don't become so overwhelmed by small simple tasks. Or perhaps some additional training with computer software so they know how to make a large image into a smaller one. Audiologist and Dr. Deitch were great, so it's a shame that front desk behaved like so. Thank you!

I've been seeing Dr. Deitch for years. My Daughter-in-law is a nurse that knows him and highly…read morerecommended him. I never felt rushed during exams, always explains my options and answers questions.

Dr.Vaughn and the exhale team are great!! Helped me with…read morereoccurring sinus Issues. I would highly recommend

Dr Vaughn is an interesting guy but certainly not the one for me. He's overly touchy bedside manner…read morewas uncomfortable as I'm not that into touching strangers. He did do some explaining but not nearly enough for clear comprehension. I was sent home with a sleep study that they told me I didn't have to pay for which I found a balance due. I was also sent home with three papers for doctors I needed to schedule with but I had no clue what each doctor was supposed to be for. Finally I was given the results of my sleep study (which fells like an incorrect diagnosis) they said they would send the results to me and they have yet to do so. Idk this place give me bad vibes in my gut (Update they had a partial email no biggie easy to fix up, but when I saw my description on the sleep study I knew it then that whoever called me way over dramatized it. I think it's so they can push you into unnecessary procedures or treatments)

Excellent staff and doctors, very professional and experienced, being going there for many ears,…read moretakes good care of my ears.

Took my son in to see Dr.Tojo, I can't say enough great things about this place! The office staff…read morewas courteous and so responsive, the initial take in assistant was so kind and sweet to our little guy, and the Doctor himself has a gift! He was so patient, kind, and tuned into our child, which our son tends to be very difficult in any clinical setting. The Doctor explained everything and informed us on what to expect. I will literally drive a commute to return to this place because the care was absolutely worth it. Highly recommend it!

worst service ever called for over 2 1/2 weeks to set up appointment and kept getting the run…read morearound. 1st it was they didn't get the fax from the doctor next was it is still in review call at the end of the week then back to we didn't get your fax, then after I said I was told it was in review I was put on hold and was told oh wait we found it but it is still in review. I was told to call back again the following Friday when I called back the next Friday still had no answer.

Everything went well. I'm 80 years old and I was a nervous wreck knowing that I had to have an…read moreoperation. Dr Schwartz calmed me down. After talking to him, I felt I had nothing to worry about. On the day of operation of course I was worried, but he came in and talk to me and once again, I was calmed and assured everything would go well . The next day I called him about four or five times with different questions. Within an hour of my call, he called me back. I have never had a doctor respond so quickly and listen to what I had to say and tell me that I could call at any time. He said that was his job. I am so impressed with Dr Schwartz. I would recommend the suburban endocrinologists highly. And a scale of one to 10 they are 15 or 20.

These are GEM doctors. If you know the NorthShore health system and most hospitals a GEM award is…read morehard to earn let alone earn at global office level but this office goes the extra mile to make sure high acuity patients are taken care of properly and protected from mistakes. My physician is a fully licensed ear nose and throat surgeon, most commonly I find myself at the office for my routine ear servicing, I produce a good amount of wax (think Shrek) the amount of wax he pulls out every 6 months is probably enough to make a very stanky candle. He is very thorough even for what is just a clean up appointment, he asks me for my recent medical history including any infection incidents. He goes the extra mile to provide a patient like me with anxiety disorder extreme levels of confidence by performing extra laboratory work to assure me that the prior infection is truly eradicated, this can be as simple as running an extra culture to running a culture array. It's a shame that other doctors don't do a culture array as soon as I get sick because the culture array tells all. Doing a throat culture is far different than sampling from the throat swab and labeling it as AIRWAY GRAM STAIN POSITIVE and pulling a second swab for AIRWAY GRAM STAIN NEGATIVE. In some cases he will even pull a second pair of swabs for Aerobic and Anerobic stains if an infection is active. He's a very flexible physician and will participate in collaborative care with patients who have education about their own conditions and the diagnostics that surround them. Many doctors will go ape crazy if you tell them what diagnostics you want done but doc Smyrniotis is not at all one of those elitist "I know what's best I'm the doctor I'll do what I want" types. He's the type who will take your request for any test or procedure and tell you the pros and cons and his vote whether it's appropriate or not and if it's not he will go to great lengths to explain why doing such a test or procedure isn't needed. We need more doctors like him and his team. The entire team follows this collaborative GEM care standard that I wish all doctors followed. In a lot of cases it's the patient who knows their body the best. The office is clean and well sized. There's plenty of waiting area to socially distance from other people and while masks aren't required office staff encourage them and disposable masks are available at the front desk. In back the office hosts a wide array of examination rooms making the office have a pretty good level of patient turnover offering short wait times for your appointment and potential flexibility for urgent care / emergency appointments same next day or same week. In some cases availability is limited but the physician can electronically send instructions/order to your selected urgent care center on how to perform diagnostics. This office and the physicians are the Cadillac's of Ear Nose and Throat centers. Extremely comfortable to be around and high performance.

Dr Amy Fish is great. She is very patient, thorough, and friendly. She made me feel very at ease…read morewhen I was a nervous wreck going in. She explained things very well and allowed questions and did not make me feel uncomfortable. I have visited the Arlington Heights office and the Hoffman Estates office. Both very nice. I would highly recommend Dr. fish and Specialty Care Institute.

The problems with his office‼ Management company "…read moreAssencion" is very unfriendly. I like the Doctor but... Can not deal with His office management company.

Hi, I've been going to Dr Osten for a while now very caring and people always there to helpread more