Came to this location since mine was closed through November 11th. Isabella was my tech and she did…read morea fantastic job. I had a lot of vials to do and she was so careful that my arm didn't even bruise afterwards! I made my appointment online and I was seen on time and was on my way to some much needed breakfast!

One of the least favorite things to do? Everyone now, "Blood labs!" Quest Diagnostics is located…read moreconveniently, although awkwardly in an aged business plaza just off E Altamonte Dr (436). While the waiting room and interior haven't changed much over the years, credit Quest with updating the check-in process and the convenient way to check results online. I arrived prior to my appointment time and used the check-in kiosk. It's a one-stop process that scans the appointment barcode, drivers license, and insurance card. Then the wait begins. I was called from the front (and around the corner) to finalize the check-in. (Note: If you're hard of hearing, sit close to the intake cubbies.) A personable employee ensured that Quest had all the correct information about me in their records, and then I proceeded to the waiting room again. When my name was called again, I walked around the corner to where the phlebotomists were located, and was escorted to the room for the blood draw. The medical professional engaged in friendly chit-chat, asked me to confirm my personal info, and collected the blood samples without incident and with little pain. After the bandage was applied, I was free to go. All together, I spent just under 30 minutes for the entire appointment. I know I'll return here because my insurance covers this procedure. By the way, if you require fasting before the blood draw, you can break your fast next door at the breakfast place after you finish.

Customer service:1 star Communication : 1star…read more If you are coming here to have the worst experience in the medical field you are at right place & this is for you. We were told to report in 1hr before our check in time to take a glucose drink. Instead we were later then told to wait until check in time. In all my life in working in the medical field to receive no treatment this is probably the worst. I received better medical treatment on military facilities. Better improvement would perhaps have a front of house person communicate with clients, instead your left with a soulless kiosk. Staff can speak kindly but instead your left with a rude person with a heavy NYC accent to tell everyone to * kick rocks * just because she cant handle the flow of clients walking in, its crazy how lazy of a mind set to come into work and actually have to work.

Nicki was like a ray of sunshine in an otherwise dark and dreary place…read more Walking in there, you immediately feel a low vibe. I'm not sure if they're allowed to play some music (at least in the waiting room) but sheesh, it's depressing in there. No color, super minimal (if any) decorum, just white walls. In a space where many people already feel uneasy, I wish they would try to brighten it up a bit. Anyway, with my appointment, getting called back was pretty quick but then I had to wait in blood drawing area because the first lady couldn't find a vein. She seemed pretty spaced out and I wasn't actually too comfortable with her jabbing me. Nicki then came back and knocked it out quick! She was very kind and knowledgeable. We need more Nickis at places like that!

I have only been going here for a year but the ladies that work here are great! I had been having…read moretrouble with massive bruising and pain when I have my blood drawn and since I've been going here there is hardly ever any bruising. They are quick, efficient and really good with hard sticks.

I never book a appointment. I just walk in and it is quick and easy and the ladies there have…read morealways been so nice! My favorite lab in town without a doubt.

I was told it would take 11/2 days to get results. Called at that time and nothing. Called the…read morenext day and was told they would most likely have results by 9 that night or at very latest the following morning. Still no word or even a call of apology that they did not do what they said. Meanwhile I missed out on starting early treatment protocols. I went to another lab and paid less and got results immediately. I understand it is busy with the labs but don't promise something you can't deliver - I would have chosen another option if I was told they really had no idea when the results would be there. I will never go back to this lab. The few stars are because they did answer the phone when I called.

Went here for a drug test late afternoon. Had no wait, signed up online so all the information was…read morestore didn't have to fill anything out just needed my photo ID. It was a fairly small place with a couple offices and a couple rooms. Love that it was fast and convenient and they sent the results right away!

I went there to get some lab work done. The phlebotomist name Sheeba was outstanding!! She got…read moreskills, very fast and efficient!! I have very small veins but I couldn't tell with how smooth the process went with her. I'm very pleased with this office. If I could give her 20 stars I would. Thanks again Sheeba!!!

Great experience- kind phlebotomist, saw me right at my appointment time…read more And, zero pain - like a magic trick. Thank you!

I have had pretty good luck with this location in being able to make appointments at convenient…read moretimes. Usually taken back pretty close to appointment times. Customer service could use a touch more warmth especially since they're sticking needles into your arm, but no bad experiences. I would book here first over other locations when available.

Why make an appointment? Arrived 10 minutes before my scheduled appointment and checked it. Walked…read morein the door and my name was clearly displayed on the monitor. 45 minutes later and multiple people whose appointments were after mine came and went. Make it make sense..

I don't think I will ever utilize Quest again if I can help it…read more I had need of a routine blood panel and also to pick up a specimen kit for my little girl. It seems pick up and drop off should be simple, but to be safe I tried calling the lab to ask if I needed an appointment to pick up the kit. The system has no option to speak to a human. Literally. If you press 0 the response is, "I understand you'd like to speak to a representative, HOWEVER xyz." Very unhelpful. So I made an appointment and waited for 30 minutes past my appt time before I had to leave to go back to work. I did that not once, but twice. Two attempts on two different days just to pick up a kit. You would think I could've just asked a person at the clinic whether they were able to give me a kit, but no. Quest has revamped their model so that you are completely blocked off from any interaction with a human until they call you back. There is no window to speak with anyone. Just tv screens and a fogged door. And even once you're back, there are no check out counters any longer. It's only phlebotomists and the phlebotomists are expected to handle your insurance information, etc. When I got in for my routine bloodwork this morning and asked if she'd be able to give me a kit while I was there, she said no because she's only allowed 10 minutes with each patient and that would take longer than 10 minutes. It feels like a complete factory in there. The worst part is the tv in the waiting room that plays a series of messages. Every 5 min or so it played a message that if you're blind or visually impaired, you can swipe 3 fingers across the check in screen or something like that. Don't you think that if a patient is visually impaired they're going to be able to navigate that clinic without access to guidance from a staff member? They're just going to stand in the waiting room until that TV message comes back around? Thats not accessibility. This business model is gross. After I left this morning I called Advent Health outpatient labs and within 2 min was on the phone with a human being who told me to just pop by to pick up the kit and pop in when it's ready for drop off. SO SIMPLE. I'll be using them exclusively moving forward. If companies ever wonder why businesses like Advent are so prevalent, this is why. Don't take the humanity out of your business model.

I scheduled my annual biometrics screening at this location for a 7:30 am slot this morning. I…read morearrived 5 minutes prior to my appointment and signed in so very easily using their electronic device up at the front. There are two available. The screens were big and clear and the instructions were straightforward. It was only maybe 2 minutes until the gentleman at the window called me back to the first desk behind the door. He briefly confirmed who I was and let me know what they would be doing today- blood pressure, height, weight, waist circumference and blood draw. I took another seat in a second smaller waiting room. About 7:36 am is when a lovely lady called me back. I wish I had gotten her name because she was awesome! My appointment was super quick, but we fit in some casual, fun conversation. I want to give everyone a head's up- if you come to this location and a petite woman with the most amazing dark curly hair and an island accent calls you back, you are in luck, my Friend. I swear she was like an angel. I don't MIND getting my blood drawn, but it isn't my most favorite thing to do. She found my vein super quick.... I literally did not feel ANYTHING. I've had some terrible past experiences, but this lady deserves an award. I would highly suggest this location for anyone.

Went there for my annual exam. No complaints, just a check up. The doctor sent the order to the…read morelab, Quest, and the law says that preventive tests are 100% cover, no copay, no co-insurance. Quest charged me for all of them, and when I asked why they said that the doctor had sent the wrong diagnosis code. After maybe 7 messages and phone calls I went back to the clinic and they sent another code to Quest. Still wrong. Besides the doctors see the tests and do not return to the patient if a medication is needed. They are terrible. Acoid the headache. This place makes you sick and then you have a bill to pay due to incompetence.

My wife almost died in emergency surgery, after a year of trying to get a referral for her…read morecondition from Sanitas. She was repeatedly refused the referral, yet today they called me to schedule her for an appointment with her GP to follow up on the emergency surgery--that she already scheduled last week. This "oh gosh sorry" reply to the Yelp review is the ONLY time Sanitas has apologized at all for endangering patient health. We have emailed them back, despite informing their scheduling department of exactly what happened nearly a month ago. They called me to schedule another appointment for a referral I obtained that expired on the 2nd. Your business model seems to be having you come in to see a GP, delaying a referral, then scheduling you for several more appointments with that GP with the promise of a referral, delaying you for as long as possible to make additional office visits and collect more insurance money while you wait for care. I can honestly say, I have never successfully seen a specialist for my existing health conditions, nor has my wife the entire time we've been with Sanitas. I don't know where the good reviews are coming from, as we have had nothing but horrible experience with Sanitas. For the simplest medical care task imaginable, referral for an existing condition, they have been utterly useless, and outright refused care without any reason. I would never recommend them to anyone who values their health.

This particular Labcorp is located inside the Walgreen's on 17-92. I had to make an appointment for…read morea routine blood work and it seemed that all the other locations were booked for weeks out. I was able to get an appointment at this particular location the following Tuesday at 11:00. Let me start off with a personal complaint. This whole fasting from 10:00 the night before with no food or liquid until 11:00 was not easy. Oh well, the cost of trying to stay well. I got here pretty early, probably a bit over an hour before my scheduled appointment. It was already a line of people here, so we're here for the Walgreens Pharmacy and getting flu shots or vaccinations and then there was me. I had to check in using their quick check-in kiosk and then I waited. While I waited, I did a bit of shopping in the Walgreens and picked up some things at while I might not necessarily need, I will need soon enough. Pretty much razors and whatnot that I found that a better price point than I would find in a supermarket. I will give it this, I was brought in before my scheduled time and while I would not say that they were overly friendly, she drew the blood necessary and I was happily on my way before my scheduled 11:00 appointment.

If only their lab techs would get there on time. And some specific bloodwork has to be done at…read moreexactly 8am. The lab needs to open at 7:30am.

I had two mammograms done at this OH imaging center. Check in was quick and front desk staff were…read moreattentive and kind. I can't recall her name, but the mammographer was great! She was patient, gave thorough instructions, and made me feel comfortable. It's not an exciting task (getting a mammogram), so I appreciated her effort to keep me calm. She also was very knowledgable and answered all of my questions with ease. The radiologist read my mammogram the same day & I received their report through MyChart before my PCP read them. I'll absolutely be returning to this location for future scans.

I came here to lend moral support for a family member who was getting annual images done. They have…read morea special waiting area in the back for guests. There were snacks/water, a TV, and a Keurig coffee area. It's a bit chilly in here but they do offer warm blankets. All the employees I met were personable, kind, & accommodating. They even checked on me in the waiting room to see if I needed anything. It was a nice touch. Thanks for taking care of my family member & making sure the tests came out correctly.