I am a single mom who brought my kids to the Dreams Puerto Aventura resort for a rare vacation and first time to Mexico, but I felt taken advantage of with the cost of the images after our "free" Adventure photography session. The whole experience was bad. We had to get our photos taken in the rain and were not offered a different time once it was realized it was raining, which made the quality and our looks less than ideal. And none of the Mexican sign photos turned out okay, which was my only request. Afterwards, the selection and pricing was also not a pleasant experience. Then the first email with my photos, promised within one hour of payment, never came to me, not even in spam folder. I had to speak with a resort rep to get my photos the following day which took another hour after an hour of several emails. I spent several hours - far too long - purchasing and getting these expensive photos, even leaving my kids alone at the pool while the Visa transaction took 40 minutes to do because of a hotel line! The cost I paid is over 3 times the price I pay in the USA for professional outdoor, edited digital photos. I don't think any of the photos I purchased here were even edited or touched up and a couple are slightly blurry. Overall I spent nearly 4 hours of my vacation wasted dealing with photographer and photo issues. This entire experience was very stressful and disappointing, and even after sharing this with the company they hardly even offered an apology, let alone some additional prints that I requested. read more