Should of checked here 1st! Rented the Slingshot 2 months in advance. On the date to go, Hurricane Heliene hit Ohio. Wind up to 50 miles per hour, and rain. All day. Since they don't have a top, I had to call & cancel. They gave me a voucher to use instead. I got home, 2 days later, called to cancel, knowing there would be a charge. I was told they would have to call me back. No one did, how long do you wait? Since I work the hours they are open, I called my next day off. She told me "it's been longer than 7 days, per their web site, & I can't cancel at all". Voucher, to a place I'll not drive to again. They don't have any other locations, just one. Was offered Jeep, rafting, but since I didn't pick that in the beginning, nothing I wanted to do. Now I'm pretty much "out" their fee of an all day rental, $400.00. AND, if you have a flat tire, mechanical failures, they aren't going to help! READ: No cancellations or refunds due to inclement weather, unless at the discretion of Adventure Pro Outdoors. No shows are considered cancellations. We adhere to a strict cancellation policy due to any reason. We are not responsible for mechanical failures or any other (i.e. equipment issues, flat tires) that fail to operate properly during your trip. No refunds for mechanical failures out of our control. In other words: they do not care about customers, just the money. read more