We sought therapy for our son when he was about 16 months old. Jessica was quick to get us in for…read morean evaluation and listened to all of our concerns. It's hard to see your child struggle or recognize a delay with them, but Jessica was very sensitive and helpful and that made the whole process a great experience. We were lucky and he only needed therapy for a couple of months but we will miss her and will be back if he shows any signs of a delay again. Thank you so much Jessica!

Jessica is wonderful with little ones! She's helped my 2 year old with speech development and…read moresigning to better communicate. My son has loved working with her!

My son attended Learning Tree Therapy at the Palo Verde location when he was 3 and 4 years old. We…read morewere there multiple times a week and were able to receive services through both Kaiser and LBUSD, so we spent a lot of time there -- and I am really, really thankful that we did. The front office staff was always great and made everything easy for us, and we were so lucky to have the opportunity to work with Ms. Anny and Ms. Karen! Most importantly, my kiddo made so many gains during his time at Learning Tree and is heading off to TK with a much stronger foundation because of them. Both Ms. Anny and Ms. Karen were amazing! My little one definitely did not always want to sit and work on speech sounds, but they had multiple tricks to keep him focused and on task, were extremely patient, and were always so positive with him. They were able to get a lot of work out of a very busy/determined/opinionated little kid. One of the things I appreciated most was that they let me actively participate in his sessions. I hadn't been able to do that at a previous speech location, and for my kiddo it made a huge difference. I could help keep him focused on the goal at hand (his articulation), but I was also learning right alongside him and could see exactly what they were doing and how I could continue supporting him at home. I am a teacher, so I also come with lots of questions, ideas, concerns, and thoughts about how to support my son. They answered all of my questions, listened to my ideas, and helped me focus on the best ways I could support him and get him ready for TK. My mom (who took me to speech when I was little) got the chance to participate in one of his sessions. She called me afterward and told me that his SLP should be running worldwide lessons on how to do speech therapy because she was so impressed. That has always stuck with me! We are so thankful for our time at Learning Tree and for Ms. Anny and Ms. Karen and everything they did for our little guy. Thank you!

My very honest review…read more This isn't my first time with Learning Tree & I really wanted to give this other location a try. My son is almost 3 & non verbal, but uses signs to communicate. He was evaluated by Ms. Michelle. First off... this office wanted to RUSH me in, they refused to give me a time that would of worked with me. I'm not sure what their rush was. They picked the absolute WORST time to come in for an evaluation (9 AM), & what do you expect ? My son did not want to cooperate & did not perform well. All this office cares about is numbers. The first visit we had with Ms Michelle actually wasn't with her at all. Instead, she introduced her grad student. So during the whole hour (actually 40 minutes to be fair), Ms Michelle sat in the corner of the room, typing on her computer, not even interacting with my son. From my point of view it looked like Ms Michelle was busy evaluating her grad student & not my son (it was like this all visits we had where she was present). The grad student did her best to work with my son. Her personality is so low energy, calming, quiet. She had the demeanor of a yoga instructor, just doesn't work well with my high energy toddler who didn't reciprocate. The sessions felt so awkward with Ms Michelle just there in the corner, not interacting & the grad student taking control over the sessions. It felt like the biggest waste of time. I hated how I felt like I had to communicate to the grad student with questions, instead of asking Ms Michelle directly. An example: I showed the grad student a video of my son repeating a word. I said he has only done this once & hasn't done it again. I wanted an answer why he only said the word once & not ever again. Her explanation: "oh they just do that sometimes" My husband took my son during a different session. He agreed the grad student was a terrible fit for my son & that during the whole time Ms Michelle just sat in the corner playing with her hair. The last visit we had Ms Michelle wasn't even present during our session & was with the Grad Student entirely. How unprofessional & irresponsible. Who does that ? Ms. Michelle does. Another visit we had here was with Ms. Flor. I wish my son had her instead because what a night & day difference with her compared Ms Michelle. Ms Flor was so interactive & enthusiastic. The whole time my toddler was excited & loving his time there. Also wanted to add that Ms. Michelle claims my son has delays in gross motor skills. My son started walking at 11 months & climbing up stairs at 14 months. He can jump & do anything physical. So just a warning to anyone with a future appt with her for your child's evaluation: don't trust her. Despite the high reviews, it's so unfortunate I had such a bad experience with learning tree.

We have been coming here for 7 months now, and we are extremely happy with their services. they are…read moreprofessional, very friendly and very knowledgeable. I'm so happy I chose this facility for my son's Speech Therapy. You will not be disappointed either. I see a lot of improvement in my Son. The staff are all great!

I've been taking my son to this location for 6 months and I am really happy with the services and…read morecustomer service. Ms. Desiree goes above and beyond for my son and his development. All the staff is welcoming, understanding and excellent at following up. My son has improved in his speech thanks to services here! Would definitely recommend!

Long overdue review of Chatterbox. It's been about a year since we left Chatterbox, but I'm very…read morethankful for the services that they provided to my son. When my son was 3 years old, I brought him to Chatterbox since he was no longer developing verbally. In fact, he had regressed badly in preschool, and was largely not verbal there during the day. We later had him diagnosed with autism (ASD), and were able to pursue other services, but at the time, all we had was Chatterbox. After the initial intake with Courtney, he was accepted as a patient, and we got on the schedule pretty quickly. I don't believe it is this available or open normally, so I guess we got lucky. We set goals and we were coming to Chatterbox for 30 minute sessions (really 25 minutes) twice a week. We worked on some basic things, but given the later ASD diagnosis, we did what we could here. The end result was that after almost a year, he was verbal again and we met some of our goals. I didn't mind continuing with Chatterbox, but by that point, my son's needs were greater in other areas, so most of his time afterschool was allocated to behavior therapy instead. All in all, we are very thankful for the services that Chatterbox provided. Eternally grateful for the services delivered by Marina, Denny, Amanda, and Jenn. Also thankful to Priscilla for being great to work with from a scheduling and administrative perspective. Anyone who comes here will know right away that the parking lot is comical. The entrance on Cherry actually features bi-directional traffic, even though it's only wide enough for a single vehicle. If I do manage to get in this way, I'll do a quick pass through the lot, and if no spots, I'll make a right in the alleyway and another right on Reagan St., then another right back onto Katella, where there is usually street parking in front of the dentist.

My son was a former client of Chatterbox Speech for 1.5 years receiving speech therapy 1x/week…read more We've had multiple therapists but the ones that he connected with were Emilia F. and Kirsten S. Highly recommend them! He saw Melissa M. once and she was amazing too. When Regional Center stopped paying for his speech therapy due to aging out, my husband and I paid out of pocket. I would pay via Venmo. When it got too expensive, I decided to stop services as he was already going to preschool and getting speech therapy there. I received a phone call from billing assistant Jennifer that I owed for three service dates, which was fine. So I paid via credit card. She claimed I didn't pay for some of the dates and that they never received payment from Venmo, but I was happy to provide proof. She asked me to text it to their phone number which was their main line. Okay, I texted all the screenshots. FOUR months has gone by and I receive a phone call from her that they never received the proof. She applied the credit card payment to a date that I had already paid through Venmo. I'm trying to call and email her to get this resolved- no answer. I called the Los Alamitos office multiple times and even asked to speak to the billing manager. The front desk told me the number that Jennifer wanted me to text the info. to was the landline and they can't get texts.... uhm okay.... so I asked for an alternative number so they can forward the information to the billing manager Sarah. I even screenshot my bank account activity, Venmo activity, and a typed Word document of services dates + payment dates. Finally I received a phone call from Sarah that it was entered incorrectly and the balance is $0. It's crazy how I had to take initiative and multiple attempts to get this resolved. If they didn't forward the info to Sarah, it may still go on and on! Please fire or move Jennifer to a different role as she is obviously incapable of this job.

This place is amazing. Toys and rooms are so clean. Every single person that works there is so nice…read moreand helpful. Can't say enough good things about this place.

Speechful therapy is wonderful. I am a mother of 2 sons with high functioning autism. I started at…read moreSpeechful 2 years ago. Most kids phase out as they go into pre-K but I kept him there as I felt it was so beneficial for him. Mrs Pilar, Garcia, Bea and Katherine have all worked with my son. Now we can't get him to be quiet ! I can't thank Speechful enough for how much the program has helped him. They are such wonderful people. Including Mr Luis that always helped us with scheduling sessions Ins and pep talks. We love you guys thank you

This review is based on our experience working with the team while my wife undergoes treatment for…read morea serious neurological condition. She is currently participating in physical therapy, occupational therapy, and speech therapy. Amanda, and quite frankly the entire team we have been working with, have been absolutely outstanding. The compassion, professionalism, patience, and dedication they consistently demonstrate have made a tremendous difference in my wife's recovery journey. We are already seeing meaningful improvements, and we truly appreciate the exceptional care and support they provide. Their commitment to their patients is evident in everything they do, and we are incredibly grateful for the positive impact they have had on our lives. Thank you all for the amazing work you do.This review is based on the interaction with my Wife who has a serious neurological issue, she is attending PT, OT, and ST. Amanda and to be quite frank the entire group of folks we have been working with have been out-freaking-standing. The care they have all shown has been amazing and we are seeing improvements.

Awesome care. My PT Ainese is amazing and really cares about my condition. I give her 5 starsread more

Tiffany was a LIFE SAVER!!! She is hands down the best lactation consultant that helped me…read more Previously, I took advice from another LC that resulted in severe pain for 3 weeks. I went to my Obgyn twice to address my pain and they couldn't figure it out. I was so desperate to relieve my pain, my milk supply dropped drastically and I was about to give up on nursing/pumping. I was referred to Tiffany by a friend and she immediately identified the issue. She gave me a detailed specified plan and my symptoms were gone in 3 days. She is seriously the most wonderful, knowledgeable, helpful, responsive, and positive LC. I am so thankful for her help. She saved me. I cannot recommend her enough. Other LCs out there have outdated knowledge or don't care as much as Tiffany. She is truly the BEST in her field.

Tiffany is amazing! She helped me and my baby with our feeding/nursing journey when I felt like no…read moreone was providing any answers and I was so stressed out as a first time mom. As an OT, I sought out Tiffany after learning that she is a lactation consultant and a speech therapist because I wasn't sure if my son was having issues latching and if his mild tongue tie was limiting him from using a bottle when I was preparing to go back to work. She went above and beyond in answering all my questions and concerns, and even took time outside of working hours in sharing her thoughts and suggestions. It was the first time that I felt seen regarding my son's feeling problems and drop in weight. There truly isn't anyone else that can provide a comprehensive service during the first year of a child's feeding/nursing life like Tiffany can. And even though I had to pay out of pocket since my insurance didn't cover her services (which was worth every penny btw), she was able to walk me through the steps to help us transition my son's feeding service to miller's outpatient so I would be in network. I honestly can not rave enough about Tiffany because she truly is great at what she does.

Today, my daughter was able to get her certificate of completion for speech and language. I would…read morelike to thank Kym Ashara for her tremendous amount of help. Kym demonstrates invaluable amount of effort and true kindness along with patience, when working with all the other kids, including mine. There was not one day, nor one minute where she took any shortcuts just to get these classes done, she truly cares, no doubt. My wife and I, as parents, appreciate this Help and everyone in my family notices my daughter speaking a lot more clearly and detailed. The staff was always kind and always gave me direction. Thank you very much for helping my daughter with her speech ! Highly recommend!

This place is a waste of time and money. My 4 year old waited over 3 months for an assessment. I…read moreinitially inquired on what I would be charged and how much my insurance would cost... they told me I'd have to wait until a couple weeks before her appt to get that information. I called to find out and they made me wait until 2 days before and told me it'd be $90 co-pay since I didn't meet my deductible for the year with my insurance. Ok no problem... but then I've since been billed $325 that my insurance hasn't covered. I should have been made aware of the full cost of the appt BEFORE her appt. The person who did her appt continuously used jargon and abbreviated terms when discussing my daughter's assessment. I found that to be highly unprofessional. At the end of it she let me know that this facility is really a short term solution only for 6 months and that she would need to go to her school district to get a separate assessment through the school system. Such an incredible waste of time waiting months to find out just send her to school where it would all be free.

My son has been coming here for a few months now and he truly enjoys it. He looks forward to seeing…read morehis therapists James (speech) and Serena (occupational therapy). His speech has improved so much since he started and we are so grateful for that. He takes OT because he is a picky eater and we noticed that he is slightly more open to trying foods even if it's one lick, definitely an improvement from not even holding certain foods with his hands. Overall my son loves coming here and is showing growth in his speech!

My son has been receiving speech therepy with Ms. Katelyn for over a year and has improved so much…read more Their space is so inviting and interactive for kids. He looks forward to his therapies every Tuesday.

We have had our daughter going to them for a little over six months . She was not saying any words…read morereally at 18 months. Since being with them she is speaking so much more language ! We have loved all the teachers she has had , as well as the front office staff. They are so helpful and give great care to our child. They are attentive, and really know her personality and what works best for her. We are so thankful for their care and understanding and skills, we highly recommend them.

They are so professional and kind and knowledgeable. I can ask a question and they don't make me…read morefeel foolish for asking a question.