Long overdue review of Chatterbox. It's been about a year since we left Chatterbox, but I'm very…read morethankful for the services that they provided to my son. When my son was 3 years old, I brought him to Chatterbox since he was no longer developing verbally. In fact, he had regressed badly in preschool, and was largely not verbal there during the day. We later had him diagnosed with autism (ASD), and were able to pursue other services, but at the time, all we had was Chatterbox. After the initial intake with Courtney, he was accepted as a patient, and we got on the schedule pretty quickly. I don't believe it is this available or open normally, so I guess we got lucky. We set goals and we were coming to Chatterbox for 30 minute sessions (really 25 minutes) twice a week. We worked on some basic things, but given the later ASD diagnosis, we did what we could here. The end result was that after almost a year, he was verbal again and we met some of our goals. I didn't mind continuing with Chatterbox, but by that point, my son's needs were greater in other areas, so most of his time afterschool was allocated to behavior therapy instead. All in all, we are very thankful for the services that Chatterbox provided. Eternally grateful for the services delivered by Marina, Denny, Amanda, and Jenn. Also thankful to Priscilla for being great to work with from a scheduling and administrative perspective. Anyone who comes here will know right away that the parking lot is comical. The entrance on Cherry actually features bi-directional traffic, even though it's only wide enough for a single vehicle. If I do manage to get in this way, I'll do a quick pass through the lot, and if no spots, I'll make a right in the alleyway and another right on Reagan St., then another right back onto Katella, where there is usually street parking in front of the dentist.

Poor quality of service received. My son was referred by his insurance, and we regret coming. The…read moreinstructors here suggest that they are teaching skills, but spend the time playing and commenting on how "cute" the children are every 5 minutes without actually assisting in their development. When we asked the instructor about this, she insisted that he was too young to learn and they were unsure why the insurance sent them due to their young age, yet they continued to insist the next appointment would be different (I guess it was a money grab) My son showed no growth during his time here, but incredible growth after deciding to no longer use this company. Also, please make sure you keep your insurance documents handy, as their billing team will change terms in payments without notifying you and then blame someone else (blaming insurance, due to their errors and requesting additional payment. Poor practice being run here.

We sought therapy for our son when he was about 16 months old. Jessica was quick to get us in for…read morean evaluation and listened to all of our concerns. It's hard to see your child struggle or recognize a delay with them, but Jessica was very sensitive and helpful and that made the whole process a great experience. We were lucky and he only needed therapy for a couple of months but we will miss her and will be back if he shows any signs of a delay again. Thank you so much Jessica!

Jessica is wonderful with little ones! She's helped my 2 year old with speech development and…read moresigning to better communicate. My son has loved working with her!

Arianna has been an amazing speech therapist for our daughter, Lucille. Over the past two years,…read moreLucille has gone from using very few understandable words and struggling to produce many speech sounds correctly to speaking in full sentences, asking and answering questions, following conversations, and expressing her needs much more clearly. Her speech intelligibility has improved tremendously, and her confidence has grown along with it. Arianna is patient, knowledgeable, and consistently made therapy engaging while giving us practical activities to reinforce skills at home. Her dedication and genuine care played a huge role in Lucille's progress. We are incredibly grateful for everything she has done and highly recommend her.

We have been with OCSS since my son first received his ASD diagnosis in spring 2021. The facility…read moreitself takes up the entire fourth floor of the Credit Union building on Edinger across from Bella terra. Each therapist has a room and the children can either spend time in said room or use the two gyms that are full of toys and play equipment (Lots of swings, slides, playhouse, climbing wall, crash pad, etc.). Both gyms are very clean and well maintained. They also have a nice kid friendly kitchen! Since we have been here for some time, we have had an opportunity to work with many speech and occupational therapists as well as the admin. Everyone here is very kind and knowledgeable in their field, generously offering tips and advice when I ask 100 questions. My son's schedule is packed, so when I need to reschedule, administration is very friendly and helps find a way to make our make-up appointments work for us. We have been with our current and absolutely amazing Occupational Therapist, Brenda, since day 1. She is a miracle worker when it comes to my son's food aversions- getting him to taste things he would normally throw at the wall. He is always super excited on Friday when I grab him from school since he knows hes going to see his "ms. Brenda". She is truly a key figure on my son's care team. We started speech services about a year ago at OCSS and my son's therapist, Claire, is extremely knowledgeable in Gestalt language processing. We just learned that my son is a Gestalt learner before we switched to OCSS and we are so thankful he was paired with someone with the expertise and knowledge that Claire has. She meets him right where he is that day and lets him lead which is so important for our son since he is a little unpredictable. He adores his time with her, and asks for her by name even on days we're not going to OCSS. If you're shopping around for therapy services for your child, I highly recommend OCSS and their staff.

Robin has been working with my 13 year old son for about 5 years. My son has been diagnosed with…read morehigh functioning autism and a learning disability. Robin is an incredible therapist. She's very patient and has challenged my son to do things that I never thought he would ever do, such as read the Harry Potter books, watch the movies, and verbalize as well as write about the similarities and differences. My son has grown up and made major breakthroughs in ways that would bring tears to a parent's eyes. She really goes above and beyond, and I am very proud to call her my son's therapist. People pray for people like her to come in and be the strong influencers in their children's lives.

Daughter was diagnosed with Aspbergers. Robin changed our lives from an inattentive challenging…read morechild to a high functioning kiddo. Robin is magic, kind, brilliant, fun, intelligent, caring and organized. We were with her for 4 or more years, twice a week and solutions and peace after every meeting. Parents can have part of the session. She's Magic Jennifer

I was super impressed when we took a tour of the preschool portion of SLDC. The campus is really…read morehuge and looks like a regular school. But this school really helps kids from infants to their adulthood with learning disabilities. The preschool, in particular, is for everyone. What is really helpful, they use the same helpful techniques for children with learning disabilities in their curriculum. It is like equipping the teachers with super learning powers. It is really to accelerate the learning process. I love how diverse the students who attend this school and teacher ratio is amazing. You have the option of sending your child in for 2xs or 3xs or 4xs or the full the week. The cost to send your child there is extremely reasonable. I was so surprised! Their school schedule is like Centralia's school schedule and has summer school as an option. The only reason why my son has not enrolled yet is my son is receiving certain services from our insurance that is practically the whole day. Once those services go away, we certainly enroll him. I would just schedule a tour and once you go on it, you will be thrilled and ensured that you want your child to attend their preschool program. Oh yeah, their OT class gym is amazing. You should ask for it when you go on the tour to check it out.

Love this place. My daughter is 6 and was only getting 30 mins at Providence but they got ins to…read moreapprove 45 min sessions here. Very happy here.

My son absolutely loves his sessions with Kelsy. He literally cry's when we have to leave. She is…read moreso amazing with my son. She has such a caring, kind way of interacting with my son. Since my son who is 2 1/2 has started therapy he has started to use so many words and even 3 word sentences. We absolutely love Mrs, Kelsy and will be referring her.

Ms Kelsey is awesome....she has been working with my son & he is communicating better & his…read morecomprehension is improving.... He is thriving with leaps & bounds. Thank you.

Ms.Kiani, an occupational therapist has made such a positive impact on our autistic 4-year-old's…read moredaily life. She has helped him overcome refusals with everyday activities, and one of his biggest achievements has been toothbrushing. Through her patience, encouragement, and individualized approach, she has helped make these routines less stressful and more manageable for our family. We are so grateful for her support and highly recommend her!

My son has been attending speech therapy here for quite some time, and I couldn't be happier with…read morethe progress he's made. His therapist, Miss Emily, is absolutely wonderful. It's clear that she genuinely cares about both her work and the children she helps. She makes every session engaging, fun, and interactive, to the point where my son gets excited to come and "play with Miss Emily." Her ability to connect with him has made such a positive difference in his speech development. I also appreciate how she takes the time to communicate with us as parents after sessions. She explains his progress, answers our questions, and ensures we understand the goals and strategies being used so we can support him at home. We are incredibly grateful for the care and dedication we've received here. I highly recommend Infinity Kids to any family looking for supportive, knowledgeable, and compassionate therapists.