Mike assisted in the purchase of our first home over the last few months. We were under contract in…read moreDecember but did not close until February, Mike remained communicative and informative throughout that entire timeline. This being our first purchase we had no idea what to expect, having met with Mike before we even made an offer we were educated as to what to expect in the process and what Mike and his team offered us. We felt far more confident from that initial meeting and knew we had the right team behind us. Throughout the process Mike kept us up to date regarding interest rate movements and helped us secure a very good rate. He answered our very specific questions, was incredibly timely in his responses back to us, and calmed any nerves we may have had. I highly recommend working with Mike, if you are looking to learn about the mortgage process give Mike a call, you will not be disappointed.

The Facchini team supported us from day one - educating us on the process of home buying and all…read moreconsiderations we should factor. We shopped rates and they were able to match the most aggressive rate for us. On top of that, their communication is always immediate, which was a huge factor for us getting an offer accepted and closing with speed. They also offer Cash Guarantee options (if qualified) which made our non-cash offer competitive against those that were paying cash. All around we have had a great experience working with Michael's team from the start through close. Thank you!

I can't say enough about Beth and her team at Cross Country! I was unhappy with a previous lender…read morebut felt stuck since I had only 2 weeks to close because I had to be out of my rental. Not only did they get me a lower rate they got me to closing in just 10 days! Their service and dedication to expedite the process for me was amazing. As a first time homebuyer they kept me informed throughout each step and truly lightened the burden of a stressful situation. I can't recommend them enough and will definitely use them again in the future!

I'm a first time home buyer, so I'm not sure how it all works and I don't have a lot of reference…read morepoints. But as an accountant and someone who cares a lot about customer service, I know that Beth Lewis knows her stuff and she communicates it clearly, kindly, and quickly!! I know I'd be hard-pressed to find a banker who worked to find me a good deal, let alone a banker who worked HARD to find me the best deal. Beth knew during the pre-qualification process that I'd qualify for some programs for down payment assistance. But during the loan application process, Beth and her team found me even more assistance! My closing costs were basically non-existent, which apparently never happens? I'm forever grateful. On top of getting me a great deal, I really just appreciate Beth's phone-side manner. After I found a unit that pushed the edge of my prequalification, Beth let me know kindly, but very clearly, that it was just not in my price range. I couldn't even be disappointed. All of our calls regarding the unit that I did buy went along the lines of "actually your monthly payment will be even lower, it will include x, but it won't include y, keep that in mind. Does this work for you?" Of course it works for me!! It's amazing! Even with all of the assistance applications and grants and forms and condo-related paperwork, Beth and her team finalized my loan less and I closed less than a month after I even saw the property. I didn't even think that kind of turn around was possible!! Thank you so much to Beth and Meredith and Sarah!!!!!!! (not sorry about all the exclamation points. you gotta do what you gotta do.)

Bryan's expertise, responsiveness, and willingness to answer and thoroughly explain the details…read moresurrounding any questions and concerns we had helped us feel much more comfortable and confident throughout the process. He truly went above and beyond. We are so excited to start this next chapter of our lives, and we couldn't have done it without Bryan!

We reached out to Bryan for help refinancing our mortgage after reading these Yelp reviews. Bryan…read moreresponded timely and walked us through the entire process, required documentation, and clearly explaining all the fees. He was able to secure us a fantastic rate. The entire closing experience was efficient and went smoothly. We really appreciate his responsiveness and transparency throughout the process. He's also just a kind person to work with. This is our 4th time going through a closing and has been by far the easiest and painless experience! We highly recommend Bryan and his team at Guaranteed Rate!

I worked with Brett for our mortgage. When he first told me what rate he could get for me, I was…read moreskeptical and even apprehensive because it was so much better than everything else I was being offered by other lenders. I did a refi about three years ago with Guaranteed Rate and when I told them the rate I was able to get through Molitor they basically said, that's impossible nobody is getting that rate right now. Well I'm glad I didn't listen to them. Brett delivered the rate he promised, no fine print, the process was simple and Molitor was there to answer any question I had. If you work with Brett and his rate seems too good to be true, it isn't and he'll deliver. Would recommend to any friend or family member.

I had the pleasure of working with Tony and his team over the last few months. He did a fantastic…read morejob! I would not have been able to close on my first home yesterday without his help. He was available at all times to answer questions. He really went above and beyond! I would absolutely recommend!

Team here is excellent from the manager on down. Never had a bad experience. Curtis is always…read moreavailable and willing to help!

The building management person, Ed, is quite a specimen. When i came over to check out the…read moreapartment before renting it, he led me to the wrong apartment and we walked into an apartment where a person was still living inside of it and it seemed like he had 0 days notice to prepare because he was scared and shirtless. The apartment looked absolutely nothing like the listings online but we still signed the lease (dumb move). Ed has a great landlord special where he paints over a leak in the shower ceiling 3 times in a row without fixing the problem, but he made sure to say that we were causing the problem and that our shower curtain was the issue (No it was not). 2 inch German cockroaches live in the laundry room and yes they do get sprayed with Raid but i have seen them for 2 years in the apartment, so im assuming they also pay rent. The rent gets increased every year and you cannot contest it. Sometimes they do turn off all the water in the building for maintenance but they do not give you a heads up until they already turned it off. The shower water is low pressure and will turn off if the person above or below you turns it on, there were lots of days where water was not available for showering. When we moved out, Cagan just said to get someone to take over the lease and that was all- Ed called us to demand 100 dollars for leaving the apartment a mess (the mess was thumbtack and tv mount holes that we were allowed to do and asked for permission to do so when we moved in) and we did not get a message from Cagan to hand over 100 dollars, so im just guessing the money goes straight into his pocket. Our apartment was the cheapest in the complex at 950 in Lakeview East at 541 West Oakdale Avenue, a very desirable location in Chicago near tons of businesses, restaurants, the lake and lots of greenery, so it was a nice deal at first but once the rent creeped up to 1200 we couldn't justify the price anymore. What was nice was that the utilities were included however there was a lot going on internally and it was ultimately not worth it

Cagan And I got off on the wrong foot, I believed the reviews on . I also know other property…read moremanagement companies hate on each other hard. Harder than a good date with viagra. But real talk I am poor man, I come from drug addicted family and raised like scum. Ben Erenberg has been the only person that proved contradictory behavior to the negative reviews that are put down here. He never cared about money he cared about our wellbeing outright. When my lover was going through chemo and we were struggling to pay the bills Ben took major care of us by allowing the lateness of payment for several months. He was more compassionate than the last building owner and management. His staff followed suit when I brought up the situation. We never had issues because I am a handyman/contractor but I mean I never needed to work hard to keep the property livable. Minor things happened and thats normal. Alot of people think that they have a right to demand things but they never understood what it means to own and run a property. 1 landlord owns that home not several, a property manager works on behalf of that owner and its up to the owner to make financial decisions at the end. Cagan will take the bullet of course especially for the bad owners who want to be a wolf in cagans clothing. Ben has been a sweetheart and has a right to defend himself if pushed. I just want to say thank you so much from the top to the bottom of my heart. Because of how he is treating us after more of our badluck he so caring as if we were his family. Im crying as I write this too man because now we have to leave. I fell down the stairs somewhere and banged up my back where I cant work no more. But Ben is still that guy that cares. Hes willing to do more than we asked. So when you look at the reviews look at the integrity. Because most renters dont have any nor know how to behave when it's displayed to them... Thank you Cagan Thank you Ben Erenberg We will work with you again and I recommend this company to owners and renters nationwide. God speed

My husband and I had the pleasure of having Darryl as our mortgage broker. We had purchased a…read moreprevious home but the two experiences were completely different. We had so many things that the lender let fall through the cracks until last minute but Darryl was on top of everything. He called my husband with updates and explained each step of the process. Extremely informative! We had a complex situation and Darryl took real initiative, constantly following up with the underwriting team and keeping us informed. We closed in under a month! I highly recommend Darryl and his team!

Ryan Gable from Starting Point Realty was our agent when we were shopping for a house. We're first…read moretime home buyers, and even though we did as much self-learning education we could, he taught us there was always more and more to learn during the home buying process. Even though we had a hard time deciding between single family homes (Detached) and town homes/Condos (Attached), Ryan was always patient with us. He was with us every step of the way with great insights on affordability, explaining how home offers work, even when we decided to switch our search locations! No matter the twists and turns we presented (I'm sorry Ryan!!), Ryan stood by our side the entire process. In fact, he was a mentor for us, who went to essentially EVERY single house we wanted to see, who gave valuable opinions and insights on every home and even the area where the home was located. He checked in with us and made sure we actually loved the house instead of pushing us towards a home to make a quick sale. Ryan is the kind of real estate agent you would want; patient, will educate you during the whole process, and will ensure you're taken care of during the whole process!

Ryan was incredibly knowledgeable, experienced and empathetic. He was able to deftly guide us…read morethrough the process of selling our home and the absurdities of the current market to a safe landing. Ryan was down to earth and walked us through each step, always respectful of our situation and perspective while providing honest and insightful counsel. Ryan worked with us even before any formal agreement, advising on remodeling and market value. We had to sell our condo due to unemployment, it was an emotionally difficult process but Ryan and his team were always supportive and compassionate. Ryan went above and beyond in terms of availability and providing hands on help. This process could have been an absolute nightmare with a lesser realtor, but we always felt safe guided by Ryan's expertise.