Received primary care here for about a year since. It is a convenient location. The staff was nice.

I believe Deanna's review about the downstairs women's clinic, but the upstairs family clinic is a bunch of angels. Advocate Health is on my corner, and I awoke yesterday to find an infection nearly had closed off my throat. I hobbled over to the clinic, hoping it would accept a walk-in. The receptionist, Catalina, told me the clinic was booked solid for the day, but she saw how sick I was and double-booked Dr. Sanchez. Within 45 minutes, I was in the exam room. Sanchez treated me with absolute respect (how many doctors call the patient "sir"?) and, seeing my copy of "The Audacity of Hope," even asked me my thoughts on Sen. Barack Obama's chances in New Hampshire. He quickly checked me out, took a throat culture, wrote me a prescription and sent me on my way. He also set me up for a full physical and blood work after I'm healthy again. I appreciated the follow-through. There are fast doctors, and there are thorough doctors, but few docs are both. Honestly, Advocate is a bunch of life savers. Also, pretty much every employee at this location speaks English and Spanish. read more

My wife had to come to this location for routine physical and I just like the service so much that I decided I would make this my home base for health care. The people are nice here and they have labs upstairs so you don't have to make another appointment or go to another facility to get it done. JH is right about the OBGYN, none on site yet. But for me not such a big issue. Great location since it's right near Milwaukee and the Logan Square Blue line. Oh yeah they also welcome walk-ins as well. read more

Been with Advocate since I was born. Weird thing is when the doctor comes in she says, "you must be new." HUH?! Apparently they are transferring charts to computers, but aren't they supposed to have one or the other on hand?! Idk. Freaked me out. Anyway, had the visit with Dr. Meada. She was very nice and professional. Migdalia was my nurse... Always get her. She's awesome! Love her! Loss of stars for not having my chart. Get that together people. Not cute. read more

I was happy enough with the physical that I received here from Dr Sanchez. He was very personable and friendly, and he was efficient and thorough in the care he provided. He asked the appropriate questions and of course I was happy to have a great bill of health. I also saw Dr Claudio who had the same friendly manner. My only complaint with her is that she doesn't give refills with basic prescriptions (a daily use face cream) without going back in to see her. This seems like a waste of money considering I have to pay a deductible each visit. I was a little concerned, however, when I received a notice in the mail months later that the credit card slips from the day I received care were missing or something to that effect. They basically told me to keep an eye on my accounts. That was disturbing, hence the deduction in stars. read more

I came here to see the OBGYN because websites have said they are really good! With good doctors, etc. MY problem aren't the doctors since I've only seen one. Apparently I have 2 doctors, one that does the delivery (Dr. Carlos) and the other is a fill-in (Dr. Julie)... or whatever she is when she works with her partner. But I had my first appointment with Dr. Julie who told me to schedule my next months appointment to see her partner who does the deliveries! So I did! I scheduled my appointment according to her scheduled hours a month ago super early in the morning; two days ago the front desk calls me and says that Dr. Carlos is off that day that I will see Dr. Julie (which I've seen already). If I'm having a baby and this dr. doesn't do deliveries... wouldn't it make sense to be careful and actually do a good job and schedule me for the right times for a doctor who does!??? Front desk isn't a very difficult job! But I like Dr. Julie and Dr. Carlos I haven't met yet and won't probably for awhile. By the way, the front desk is very NOT accommodating and very un-instructive. When walking in, this girl was on her cell phone and ignored me! The same one told me to pee in a cup in the bathroom... she walked away right away not telling me to write my name on the cup (which is obvious but there was no marker or pen in the bathroom) and also didn't tell me where to put the darn thing!! So I was walking around looking for someone to help me and no one could. It's embarrassing asking people what to do with my cup of pee! oh my read more

I've been here once for a doctor's appointment and the staff was very nice and helpful. I recently became very ill and went to Immediate Care as I needed to be seen right away and couldn't wait for an appointment at Advocate. The doc thought I might have C Diff, which is a very serious infection and told me I would need to get a stool test done, but that I would have to go to a lab to do it. Advocate is right by my house and I had previously had a great experience there, so I went to Advocate the next day. Gave my sample, left the scrip from the Doc at Immediate Care and was told they would fax it over ASAP. I called Immediate Care 24 hours later and they said they had not gotten anything from Advocate. I called Advocate to inquire and they seemed very confused over the phone. After speaking to several people, I was told the lab tech had gone home for the day and that I would get a call back the following morning, which I did. The lab tech said that they were not sure which Physicians Immediate Care to send me results to (as they have multiple locations) so they had not sent it anywhere. I'm enraged that instead of calling me to ask for more information, or calling Immediate Care (as my doctor's name was on the scrip). If I hadn't been persistent and been calling would my test results just sat in the lab? C Diff can be deadly if not treated with antibiotics (I still dont know if I have it because of this whole ordeal) so I feel very unsettled that Advocate didn't make getting my results to a doctor a priority. read more

i've been trying to find a doctor I like since i moved to chicago 5 years ago. today, i went here and had an appointment with Dr. Claudio. She was great! She was nice and straightforward and actually seemed to genuinely listen to me and addressed the health issues that i brought up! maybe that's what a doctor is supposed to do but the last one i went to just wanted to give me amoxicillin for everything. anyway, dr. claudio was great and so far i am very happy with the service i received there. read more

I've been going to this clinic for about 5 years now. Overall, Advocate is pretty good. I have an HMO, so it helps that they have such a wide network in Chicago. The receptionists are super nice. NP Renaud is one of the best healthcare providers I have ever come across-- she is compassionate, has an excellent bedside manner, and is so validating and thorough. Dr. Feijoo is pretty good as well; I appreciate that she seems to be wary of over-prescription, and is proactive about the importance of preventative care. My biggest complaint about Advocate is trying to get an appointment. When scheduling something routine, waiting for the next available time is no problem, however it can be difficult to be seen for something pressing. For example, I tried to schedule an appointment for a painful earache/possible infection that was getting worse, and I was told the soonest I could get seen was in a week! Thankfully Advocate has a number of immediate care facilities in Chicago to fall back on. read more

I like to think that doctors feel encouraged when responsible people come in once in a while to get tested for STDs, even if they've always kept completely safe and clean. But Deanna's review is right on the money. I don't engage in risky behavior. I am a responsible adult - that's why I came in to get those "just in case" tests. So why did Dr. Sanchez have the audacity to say "I worry about people like you"? I haven't been addressed in such an unwarranted, humiliating tone since I was in Catholic high school. If you're more inclined to be treated with dignity and respect, go to All Women's Health in Bucktown. They are spectacular. read more

I really had a great experience here. I needed to come for my female yearly and I saw the midwife. She was very nice and my overall appointment went smoothly. I also told them I didn't have insurance, so they made sure not to try to get me to do all the extra tests that are not necessary. They even offered me a no insurance discount! I will definitely be going back here anytime I need a doctor. read more

I haven't reviewed anything in awhile, but my visit to Advocate Health Center compelled me to write. I am new to the area, and I chose this location based on convenience. I walked in, and the place was booked for the day, but the receptionist - who was extremely professional and kind - arranged for me to see a nurse. All of the administrators and nurses I came in contact with were personable, knowledgeable, and happy to be there. I will most definitely make this my regular clinic. read more

I really liked Dr. Sanchez but he is no longer there. The doctors are good but it seems like the turnover rate for doctors there is very high. If anyone knows where Dr. Sanchez went, please let me know! read more

Saw Dr. Chacko today for a checkup and to get enrolled, she is amazing! Wasn't rushed at all and the reception staff was very polite and attentive. read more

I've been here a few time for medical help. They have always been able to squeeze me in to see the doctor when I've complained of being in too much pain. I usually never wait longer than 10 minutes in their waiting room to see a MD or nurse practitioner. Recently, I saw Laura Renauds, NP and she did my entire assessment and vital signs. Instead of having a cna test my urine and check my vitals she took care of everything! She also send me prescription to the nearest Walgreens and when I picked up my medication in 5 minutes it was already ready! She's great! Laura is awesome and I would recommend using her as a NP! read more

I have had nothing but positive experiences here over the past two years, as a patient of the fabulous Dr. Emily Chacko. I am always treated with kindness and respect by every employee of this establishment. It is obvious that they really care about their patients. Amazingly, I can usually get an appointment within a day or two. Unlike other doctors I've had, Dr. Chacko stays on her schedule, without sacrificing thorough care, taking time to ask and answer questions without any feeling of being rushed. When I went in recently with a foot injury, she offered to drive me home, as it was a very cold day! How reassuring to have a doctor who genuinely cares about my well-being. read more

I have been seeing Dr. David Rojas as my gynecologist for about two years. He does a great job of answering all of my questions and really listening and responding to my concerns. I would definitely recommend him. His reception office staff and nurses have always been helpful and nice, too. read more

I made the mistake of picking this center for my HMO through work. My preferred doctor wasn't on the plan and I needed attention ASAP. First of all, it took me a week to get my first appointment. When I finally got there, the doctor looked at my five-year medical history of depression and anxiety issues, then refused to refer me to a therapist unless I took a slate of tests (surprise! They all came back showing no issues! I actually have depression!) and prescribed me... vitamins. Again 5 year recorded history of various treatment with good results. And they tell me to buy Saint John's Wart. Thanks for nothing. So now, I've contracted strep throat. I need urgent medical attention. Guess who doesn't have an appointment available until Friday? You can't fit me in for a Rapid Strep Test and an antibiotic prescription? Meanwhile I'll be spending 36+ hours unable to sleep, unable to eat and feeling like I'm swallowing daggers every time spit builds up in my mouth. I mean, they'd probably just tell me I need to take more vitamin C and demand I take other tests anyway. Don't go here for primary care. You'll be gravely disappointed. The staff is very nice, at least! read more

Had a great experience here. I don't like to give blood for any reason but they made me feel so calm and I was in and out of the clinic in minutes. The only downside is that they don't seem to have an OBGYN on hand right now so I have to go Lincoln Park. I'm not sure how this is possible. Any thoughts? read more

I have seen the midwife, Dr. Claudio, and Dr. Cabiya, an OB-GYN that comes in 2 days a week. All my experiences have been very positive. They all spent a generous amount of time with me to talk, had a lot of empathy, gave me good info and made phone calls to follow-up. I also appreciate that the waiting time is not too long. I have no complaints and I would definitely recommend this place to my friends. read more

I have been coming to Advocate for a few years now, and the only problem I have ever had is waiting, but that's pretty typical for a dr. office! I have never had to wait too long, though. I go to the midwife for all of my routine women's exams, and to either Dr. Sanchez or Dr. Claudio for basic checkups for my son, and also for whenever any of us are sick. They are all three great! The nurses and front desk staff are always helpful and friendly, too. read more

I so miss this place, from the Doctors to nurses and the secratary. I live in Indiana now for the past 6yrs and I finally found a place out here that can some what compare to this clinic. read more

My family started coming to this office for about a year and half now and feel that we've given every opportunity for the staff and physicians to make an impression on us, making us want to stay. . . It never happened. The front desk is extremely helpful or uncaring, depending who's there. Front desk - Michael is awesome and goes above and beyond to recognize every individual even though he's fairly new. Other front desk personnel will see clients waiting extended times and not address them to simply apologize and explain there is an extended wait for appointments. Nurses - Maria is super nice and makes clients feel welcomed but, this goes along with the earlier reviews left about staff making rude comments. We had a nurse Geraldine or Genevieve who was completely rude in terms of comments made to myself and my wife in regards to our child. She was unapologetic in her approach and lacked the professionalism that others here deliver consistently on visits. Doctors - well they're doctors, they do their jobs and pretty much go with the flow here. Overall it's really a hit or miss when you come to Advocate North Kedzie, but it's strange how inconsistent the staff is. Oh and be prepared to wait when you show up for an appointment on time, our average visit has been about 1 hour on a good day up to 1 hour and 45 minutes on bad days and this is just for a general visit. We've been here more than 20 visits during this time frame. I hope this helps anyone looking for a new doctor's office. read more

Great experience. Friendly, professional staff, and Dr. Kurganoff is smart, thorough, caring and friendly. I'm happy to call him my Doctor.

I just had my first visit with Dr. Claudio, she is top notch. I respect her, and she was very personable. I am so glad that I have found her. I highly recommend her. She might be one of the best physicians that I have ever seen! read more

We were very unhappy with the service my pregnant girlfriend and I received from the staff. The doctors seem okay but you really don't feel like anyone who's not an M.D. has any competence whatsoever. Medical service is available here but frustrations abound and mistreatment is likely. Also, there was a child urinating in the parking lot and the security guard was sitting around in the waiting room watching television - classic. read more

So the two doctors MJ and Kurgonuff are good, no waste time lets find out how to get you better which is wonderful. The nurses are pretty good to, nice pleasant etc. Now the women in the front for registration WOOOOOOW I get the job is tedious but its your job make it pleasant and dont waste time bc you have all day. Patience dont get paid to come in so there time is valueable not to say theirs isnt but come on 35 minutes to register! read more

Not only does it take a long time to get an appointment. If you do get one, be sure to organize eveything yourself - the front desk staff might not be good enough to realize simple things leading to hours of calls to insurance and the medical group (any thing you want to sort out goes through the medical group not the people at the building itself). Also be sure to find out who your seeing. After trying to see a PCP for a tiny rash on my check, I was granted audience to a Specialist without my knowledge, which then cost me 3 or 4 times as much without needing to. Don't go here, it'll cost WAY too much ($130 for any visit) an extended wait time. and doctors who don't seem too invested in you. read more

I have been a patient of Dr. Emily Chacko's for about six years, and have referred more than one person to her. As a doctor of internal medicine, she can handle most of my routine needs, so I see her for all primary care and well-woman visits. I don't usually have trouble getting appointments (lead time has gotten longer over the years, though), and rarely wait more than a few minutes after I check in. Dr. Chacko is a caring and respectful professional who is very eager to help her patients. Rarely do you get the whole package in a healthcare provider--knowledgeable, efficient, communicative and caring--so she will be my doctor for as long as I am in the area. read more

I don't normally write reviews but am in hopes that they see this and make some changes. I live by this clinic and recently moved so was very happy to see a good primary physician in the area. I had a workers comp injury (not life threatening but definitely time sensitive) and called for an appt. I actually had called and got an appt tomorrow morning nearby but then saw these reviews and thought I would try to get in here. That's where it went downhill. I called into the automated system and selected new patient. The receptionist then asked a zillion questions regarding my insurance, soc security number, etc. When I questioned the soc sec, she said it was required for registration b/c it was worker's comp. Okay - why couldn't I provide that when I got there? Anyway, desperate to get in, I gave it to them. She then transfered me to the "appts" area where the receptionist asked me for the doctors name. I told her I was new and didn't have one and she told me that she handled 15 clinics. Fine, she looked up the area, checked both doctors and told me the first appt was mid October (over 3 weeks away). I explained that this was a worker's comp urgent care and I could not be released until work until being seen and basically needed 5 min to get a clean bill of health and shots against infection. Again, she told me the first appt was 3 weeks. I asked if they did not take appts for urgent situations and was told no, that I would have to go elsewhere. I'm not sure how this office could possibly help someone who is sick if they will not see you in a timely fashion. Maybe they are good for routine checkups but waiting 3 weeks for an injury that could require stitches is absurd. read more

They just want your money and dont care about you. Stay away!!! First off i have been a patient of Dr. chacko for about a year. she gave me my prescription for a medication that had 3 refills by 6.10.2012 i fill my first two no problem come time june 8 I go on line type in my stuff and the confirmation says pick up sunday. I go to my pharmacy thinking nothing the matter. The pharmacist tells me my dr blocked my refill! I cant believe this because nothing has changed since my last visit in january. I call the dr office and they tell me i have to make an appointment. I do not want to make an appointment there is nothing wrong with me and i dont have time to see a dr for no reason. I tell them that you are withholding my medication that i need. Nothing has changed since my last visit. By the way this isnt even a narcotic or anything that can be abused. So now i am going to find a dr who isnt selfish with me having to visit. I know these are tough times but to deny my refill that you already gave me by the allotted time so you can make a buck with an appointment i dont need is a new low. I cannot believe this even happened and am still in shock! read more