I would not recommend this assisted living community to anyone seeking quality care or…read moreprofessionalism. Communication is consistently poor, and concerns are routinely dismissed rather than addressed. The facility itself is run-down, offers virtually no amenities, and provides little to no meaningful or consistent activities for residents. Morale among staff is visibly low, which is not surprising given the extreme staff turnover--faces change so often it's impossible to know who is responsible for care at any given time. This lack of continuity directly affects the quality and consistency of care residents receive. Dining options are another major disappointment. When food is edible, the best description would be subpar cafeteria-style meals, far below what should be expected for the cost of assisted living. The most troubling issue, however, is being charged for care that is not being provided. Safety checks are billed every two hours, yet during visits lasting 4-6 hours, no staff members come to check on my mother. When asked directly, my mother--who does NOT have dementia--confirms that no one checks on her every two hours. When this is brought to staff or "management," the response is simply that someone signed off on it, so it must have happened. There is no investigation, accountability, or concern--just continued billing. As for management, I use that term loosely. From top to bottom, no one has demonstrated professionalism, accountability, or leadership. Concerns are deflected, documentation is treated as fact over lived reality, and families are left feeling ignored and frustrated. This community charges premium rates while delivering substandard care, poor oversight, and an overall disappointing experience. Families deserve transparency, dignity, and reliable care for their loved ones--none of which are present here.

Poor response time from caregivers limited so called activities. There have been three executive…read moredirectors in the less than 2& 1/2 Ty I've been here and none of them have been effective. Food is inconsistent as the ding room wait staff. All in all a poorly run operation. If you truly love you loved one do not move them here .

I moved my Mom who is suffering with dementia to Aegis at Marymoor this past summer. I choose this…read morefacility because of its location, their philosophy on memory care, cleanliness, decor, and the staff. The decision to move my Mom from out of state out of her home into a facility was very difficult especially with her condition. Peter, the manager, along with many other staff members have bent over backwards to support me and my Mom through this process. I have relied heavily on their expertise and kindness. I have been so impressed with how hard the staff works to do what they can to help my Mom adjust and live in peace and comfort. Any concerns I have are always addressed with respect, kindness, and support. I visit my Mom several times a week and consistently find the staff working to create the best situation possible for my Mom. I feel so much gratitude for the staff and that my Mom has landed in such a good place!

Just want to say we love Marymoor our Dad has been there 3 years and they take great care of him…read morestaff is awesome and professional and they care deeply about their patients staff is always smiling and cheerful. Building is very clean and well decorated. I come over to visit my Dad every 3 weeks for a nite and they take wonderful care of me and any of our family Special shout out to all the staff who wrk so hard and have tons of patience with my Dad! Special shout out To Otto and Katie they run a smooth caring facility and we love u guys! See u in 3 weeks! Barb M,Genes Daughter keep up the great Care u guys!

The care staff are excellent…read more The admin staff is terrible. Complete lack of communication - can't be bothered to answer the phone, don't return voice mails, don't answer emails - couldn't give a damn about any sort of customer service. Despite the brochure stating there is a 'five star chef,' burgers are frequently on the menu, and other items are completely uninspired. Housekeeping needs to be reminded about the basics, doesn't engage any common sense or initiative, frequently leaves items/packaging all over the apartment and provides the bare minimum of service. Stay away.

The nurses and support staff here are amazing, great people, they do good work and really care…read moreabout their people. Al, the maintenance guy is the best I've met. The food is terrible, and clearly no money is put into that. The office staff are incompetent and lack any level of communication. They miscommunicated several times on very basic things, like how much rent was due, creating panic that never existed. Did your level increase, costing more? They won't tell you. The residents complain constantly about their lack of care and nothing is done about it. Fire their managers/owners and replace them with AI, they can at least communicate.

This is the kind of living in downtown Bellevue I'd love have, from the valet team to the chef,…read moreservers, and management, the service was flawless. You can just feel how well the residents are cared for here--it's the kind of place anyone would be lucky to call home. I couldn't resist snapping the gorgeous views and the chef's spread for our group of CFOs... trust me, it tasted even better than it looked!

Absolutely wonderful facility!…read more Did some extensive research on options for Gma about a year before she moved in, June of 2025. Wanted a quality place where she would feel at home and be able to make friends and socialize and stay busy. The Executive Director, Madelyn, is absolutely fabulous to work with, you can tell she really cares about the residents and has a passion for what she does. The support staff and activities team are all so welcoming, smiley and overall great to be around and provide a very warm and welcoming vibe for residents and visitors! We did some extensive research into assisted living facilities and this was by far my #1 choice for reasons I will list below: 1. The amenities - activities galore and always changing, well thought out and the activities staff are friendly and are proficient in social engagement for the elderly and cognitively impaired. They do a good job of offering lots of engagement opportunities for residents. 1.a. - Addtl ammenitites - attached bistro that is open to the public, resident key required for entry from bistro into the facility. Nice for a little change of scenery 1. b. - Addtl - salon on site! Addtl fee, but there is a hair salon ON SITE ... I believe they might do nails as well but not sure... but this is SO convenient for those that don't drive and don't want to hassle with booking the resident shuttle LOVE LOVE This! & it's right off the entry way so it has a nice window view to the street 1. c. - Addtl - shuttle! The resident shuttle can be booked to take vehicle-less residents to their doctors appointments, or any other places within a 5 mile radius that they need to go! They typically have a weekly grocery trip on the activities calendar as well, so there's a pre-planned trip that everyone can go on for any grocery needs. 2. The facitity itself - always clean, very beautifully decorated, love the small touches of real flowers on the lunch tables when they have them as well as holiday decor, little snack and treats in the lounging area with some fresh water, apples and cookies, great layout of the facility, good location with a decent flat walkway right out front that residents can go for easy walks. Elavators with key required access to go to up resident floors. Location is RIGHT down the street from Overlake hospital, which is convenient, we did have to go there one evening when gma was having dizziness and vomiting and it only took a few minutes to get there. VERY convenient for healthcare reasons. 2. a Rooms - rooms are somewhat small but are perfect size for one or two people that are mostly going to be out and about in the facility the majority of the day. Each room has decent views so that is very nice (we looked at several different options of rooms before choosing). The bathrooms are large and perfect for safety for the age range of target residents. Linens and house keeping are provided once a week!!! Yay!!! 3. Care & safety - The assisted staff bring meds in the AM and they do nightly safety check rounds, call button lanyard for each resident and emergency safety pulls in each restroom in the facility and in each private resident restroom. RN on staff with 24/7 staff on site who can call the on-call RN if needed. Concierge staffed desk during the open hours of the facility, which is so nice there's always someone monitoring who is coming in, check in required with name badge. Resident key required for elavators up to floors! 4. Food & dining - the food is excellent and a well thought out rotating menu. Some of the same, regular items available, but always a new highlighted daily menu with new and exciting items. The food is clearly quality and cooked well, they didn't hire just anyone, the chef is a real chef! The dining room is open access all day from AM until dinner time, I think they close up at 6pm. 5. Staff - how the facility chooses their staff and what type of staff they have on site says a lot. All the staff during my visit seems welcoming, pleasant, smiling, helpful and overall enjoyed being at their jobs. The long term care sector can be one that is overlooked and underserved and we were not going to choose a place that hires people that don't want to be at their jobs because caring for loved ones is a very important role and this was a huge factor for us as well. 6. Price - price is expensive but honestly is similar to other facilities yet far exceeds in value above and beyond the others that we looked at. We visited this place about a year prior to moving Gma in, they allowed us to come for a complementary lunch and activity to get a feel and be shown around and all that. Mom and I visited, did the tour and looked at rooms and a later date I brought Gma for lunch and an activity. I was very pleased with the experience and recently visited Gma in Oct of 2025, a few months after she moved in, for about a week and a half. The experience was nothing less than the prior visit! A+++ would HIGHLY recommend!

You'll want to place your loved one at Overlake Terrace. Highly, highly recommend. The moment you…read moreenter this community, there is a distinct positive energy. How refreshing it is to see an experienced team who so genuinely enjoy their jobs! The excellent care reflects this. They go above and beyond to ensure that each resident feels heard and valued. The food is consistently good and the menu is thoughtfully created with a delicious variety. It truly is a Stellar experience!

Very small rooms, food is sub par like most assited living I think. They don't really give…read morechoices to make or get food you feel like / want to eat in your end days. They say they provide activities which they do but they are not really encouraging to get residents to participate or start new groups. Plan way ahead for more care as it is Not available within a day or two. The front end staff / maintained are very nice and try really hard to give support with out suport/ training from the head staff. It dose seem like there is a lot of turn over. There actions dont represent there words. After my Mother passed I did give suggestions for improvements but I'm not very encouraged.

Visited to look at for parents: Lipstick on a pig, very…read morehigh prices Food: great, one HUGE upside Staff: SEVERELY understaffed, that was a huge concern

We visited Cogir to see if it might be a good fit for our 93‑year‑old mother‑in‑law, and we came…read moreaway really impressed. The place is upscale, set in a quiet neighborhood, and has a full range of options -- from independent living to assisted living, memory care, and even hospice. The residents I chatted with had nothing but great things to say, which was reassuring. We also got to try the food they serve, and it was surprisingly good. All in all, we're seriously considering having my mother‑in‑law move here.

My mom has been living here for almost a few months now and she enjoys it for the most part. The…read morestaff and residents are friendly, the facilities are nice and there are a variety of activities to keep residents entertained. However, one area of opportunity is with the food The restaurant meal options are limited for those with more particular dietary restrictions. This is what my brother and I worry about most for our mom currently. Residents here get two meals a day (including a continental breakfast). Sometimes the menu options just don't work for my mom. My mom has given feedback to the chef and is hoping to see improvement - but perhaps it will take some time. We will continue to share feedback and hope for improvement. There are many good things about Fairwinds and my mom is really hoping to stay here.

The staff is amazing , caring and cheerful! The community is…read moresurrounded by greenery. It is advertised as independent living. There are a plethora of walkers and wheelchairs. There are many activities special and regular ones. There is a nice sized indoor swimming and exercise pool.

My mother was at Cogir for 19 months. It was great in the beginning. The last few months have been…read morehorrible. It should be called 'Cogir memory neglect.' My mother got an infection on her foot. They didn't contact anyone in our family. I was visiting and my mother showed me her foot, she didn't understand, other than it hurt. I had to take her the the ER. She had an infection, gangrene and cellulitis. Cogir was treating it with vaseline! The director Laurel lied to my family multiple times. Don't recommend!

From the owner: Cogir of Bothell is an award-winning memory care community in Bothell, Washington, dedicated to…read morehelping your loved ones build meaningful connections through music, food, are, and more. Experience the joy of seeing your loved one thrive in a fulfilling environment supported by a compassionate team of experts who truly care.

Wow, just wow! So obviously I don't live here. But I just interviewed for a job at this BEAUTIFUL…read moreplace. And it exceeds expectations for any senior living community I would hope to live at. From the resident in the lobby that I was fortunate enough to have some small talk with to the gal that runs the front desk. Everyone is so so sweet and it seems like everyone really enjoys being there.. they have a saltwater pool indoors a full physical therapy area a beautiful salon, a bar, a gorgeous dining area, and a personal party dining area and from what I could tell at five star chef because man it smelt so good. this is a faith-based program, but not exclusively. This is a new facility built two years ago. And they still have about 48% of their occupancy available. If you guys are interested this is the place you should definitely look at. No joke!!! I'm only 38, but I'm going to be keeping this one in mind for future needs. lol

From the owner: MorningStar of Kirkland offers luxury independent living for active seniors. We offer 151 spacious…read moreapartments in various configurations and luxury amenities including all-day dining, pool, spa, and fitness center, we offer the perfect home for active seniors. In our restaurants and bistro, Chefs whip up flavor profiles that delight the palette and fuel your day for adventure.